I love this place!! Ive never bought a wig that I didnt like from here. The quality is better than everywhere else Ive been locally. The staff is so friendly and helpful. I dont think Ill ever buy hair anywhere but here ever again!
Great selection friendly and helpful staff and the good pricing is the icing on the cake highly recommended!
The young ladies who work there are ALWAYS super helpful and friendly!
I love the customer service and the ladies are so helpful.
They have a good selection of product always satisfied with the price.
Yesterday, I was treated so rude and disrespectful for simply asking a question. This business advertised the following discount (please view the attachments) but refused to honor it when I got to the register. When I asked for an explanation, they refused to explain why I couldn’t receive the discount on my item that clearly fit their sign. They argued that item did not qualify for the discount because it was a half wig. Nowhere on my item did it say it was a half wig (again, please view the attachments). The young lady that assisted me agreed that my item fit but was afraid to disagree with her manager (understandable). At no time was I ever rude to anyone nor was I disrespectful. As a customer, I simply wanted an explanation. I even asked the manager to show me what items did qualify for the discount and he refused. I am a frequent customer there and I spend a lot of money in that store. I could not believe that I was being treated in such a horrible manner. To add insult to injury I had brought a friend in with me that had never been to the store. She too was appalled by the way I was being treated. After expressing how they made me feel as a customer and letting them know I’d review about my experience, I was told that if I didn’t like it, I could leave. And that’s just what I did. This company doesn’t have to worry about me returning to a store that does not know how to treat their consumer respectfully. Save your money and shop somewhere that cares. Lastly, like they have done many others that have tried to write honest reviews about their experiences, they found me on Facebook and blocked me from writing my review which is why I am posting it here. It wouldnt surprise me if they acted in retaliation in some sort of way, seeing that it is very clear that they are very unprofessional at Star Beauty.Thank you for your time.
Excellent customer service would love to see variety.
Entirely too unprofessional. Staff is lazy and rude from management on down. They say one hour for curbside pick up but twice I haven’t gotten a call because it’s being fulfilled the next day. Can’t identify staff from customers because the staff looks like they just rolled out of bed. Will start driving to the city from now on
This is my go to store for my beauty products. Store is tidy, with friendly helpful service.
Alisha has an amazing presence. She is friendly and personable. She spent time with us and helped us. We will come back to this store just because of her.
Way over priced 35.00 for a box of glove lol Covid 19 is not relevant anymore. So they have the gloves priced 3 times as much as Sally’s go there. All of there stores do price gauging and are in Black Community’s they are exploiting them and nothing is being done. However this doesn’t effect me but they definitely need to be turned in for this behavior.
Sales associate was pleasant.
They offer a variety of supplies
Out of all Star Beauty Business Establishments gone to, this one by far along with the one in Independence are the best. Not only does this location have Absolutely Beautiful workers but, they have personalities to match their Beauty and know how to talk to customers on the phone and in person. They are very professional and do an exceptional job and exceeded beyond what was expected period! They also know their products well and are very patient and courteous and were the main reason why I drove from kcmo all the way out due to their approach with customers and on top of that are very Beautiful at that!
They were great and helpful doing curve side pickup. You can place an order online and theyll call you if its any trouble with your selection. You may have to pay the difference if they have to find a replacement product of course. I will definitely shop here again.
I really like Star Beauty because it is an upscale Beauty Supply House. Excellent store layout, and goods and services. Outstanding wigs and products, etc.
They have everything you need for all hair types, especially Black haircare. They have hair products, wigs, weave, makeup, scarves and more! Star can get a little bit pricey on some items though.
Just that comment did it, show you trying to improve with that.
Staff was super helpful. Only reason Im not giving 5 stars is because the person helping me wasnt wearing a mask and that is pretty irresponsible with the current climate.
The staff is pretty cool and very helpful plus, you can browse without an escort! My only disappointment was, I didnt get to see Dejas cute face. Too bad they dont get commission, because I would make sure she got hers! This will be my stop for my natural hair needs😍😍
Everything the wife need and a few things I could use
I have never had such rude customer service in my life not only did they Did not acknowledge me When I came into the store but they never once came and offered assistance being the only customer in their store then when Ive got frustrated because no one would help me I went in cash out with the few items that I did have and they rudely didnt stopped their conversation to properly greet me or tell me thank you I will not be returning to this star beauty I am it so disappointed
I purchased a nail drill from this location and when I got home it was already used and then they refused to give me a refund offering me store credit so I could purchase another used item. Disgusting
Gf said the place was awesome. Gave her great deals as she purchased several items. I think shed want to go back again. I love the way my girl looks after these visits, actually I prefer the way she looks after a visit to the Lions Den. Lol....
Its okay. There are a couple girls that work in there that are amazing. The people that own it are never around. Sometimes its hard to get help
I like shopping here however I purchase a wig it tore at the part I do understand there policy about wigs but what do one do in a situation like this?
Friendly employees, good prices
Nice Prices and Very Helpful Staff. They really upgraded the place on the inside.
Very sketchy.i made a purchase and gave the girl 10 bucks and she told me I gave her 5 I was very certain what I had. Didn’t make a big deal maybe she needed more than I did. Definitely won’t be shopping here again
STAR BEAUTY ALWAYS HAS EVERYTHING I NEED!!!!Their store is clean and employees are very friendly and helpful. Don’t waste your time to find what you need at other stores, it’s a one stop shop for your Beauty needs.Best store in kansas city!!
They have anything you might want for maintenance of your entire person but the manager is rude I was charged twice and he didnt want to fix the problem with my debit card so I had to wait until it posted and was paid too them. This could have been fixed in 3 minutes and they would still have a loyal customer, if you decide to shop there use CASH only
Great place good friendly staff always someone will to help you find what you need my favorite place to shop
This is my go to place for all my hair needs. Location is great! Staff are always friendly, and eager to help you find what you need.
Products great.. the Asian/ owners staff is rude and not helpful. When you ask them a question. They are short and make no eye contact.
I absolutely Love shopping for my hair products here at Star Beauty..They have a wide variety of hair color for braiding hair and products for every type of hair..Great customer service..You will not be disappointed when visiting here for your beauty needs...
This place has grown tremendously is a very short amount of time. The staff is so friendly and the displays just keep getting more and more beautiful. The quality and selection is unparalleled for my interests.
Horrible customer service. Employee turnover rate appears to be high. Always some new unhelpful person in the store. They do say hi when you come in but they do not offer assistance even the manager is lazy. You can’t tell the employees from the customers because the employees are dressed in tank tops and shorts. Half the time they’re on their cellphone. This store has good deals but the customer service is bad
Friendly staff is an understatement. They are so helpful. Very cheerful. The owner is always there and he is very nice. Great prices. The only place I go now.
Great place found a lot of things here in one place for my hair that i do not find at shops i was going to. Will keep driving out of my way to come here.
I love this store. They literally have everything and they help you when needed! They also ALWAYS have sales going on! Plus they are super clean! Highly recommend this store!
They have every textured hair care product you’ll ever need. I came here for one thing & almost bought more. Their customer service is even better than the location in KC.
Awesome Service!! 😊
Very helpful. Always have great customer service there. I drive from lawrence. Had very bad service at a Topeka beauty supply. So been going to star beauty and very happy with service there.
Great store for hair care products.
They helped me with choosing my hair and they’re very nice! Love coming here to get my hair! Best hair store! Thanks guys!
Didnt know what i needed when i went inside but the people were very knowable and heloes me pick out extensions i needed. Super friendly
This place is amazing!!!! Excellent customer service and the staff is very knowledgeable. I am here almost weekly. Glad I found this place. Coming from Nyc I feel like I am at home.
Great products and location. Very organized. Tremendous security w/cameras all over the place. Helpful staff. We will be back. 🙂
Amazing store! Selection is great and Felicia was amazing assisting me with my birthday hair! Star beauty is the place to go!
They have lot of of beauty supplies to choose from. The place is clean and organized. Employees are nice and helpful.
I went there for the first time today just to look and came out with so many things! I LOVE the selection of items. The environment was friendly and the store is very clean and well kept. I will definitely be back!
Has everything that you need in one place 🥰
Just left the store. I was at the cash register going to purchase an item in the store for $299.99. The salesgirl went in the back to get a brand new product (wig) versus the product on display that is used for customers to try on before purchasing. The salesgirl came back and indicated they were out of the product and they only had the display. The Asian owner at the cash register said he could give me 10% off. I told him I needed a little more than 10% off, because the display product was ratty, dull looking, and frizzy from many people handling it and trying it on. The owner told me I was the only person that ever tried it on the product and the store policy is not to let people try on the products before purchasing.I told him that was very unbelievable, because how would a customer know if the coloring, length, or texture was right for them before they purchased the product. I left without buying the product, because the Asian owner told me to leave, because I questioned him. So, I leave in total disbelief!Well, I’m sitting in my car writing the review and a cop knocks on my car window. The Asian owner called the police on me. I can’t believe this. I have a PhD and two Master Degrees and l’m being treated like a common criminal. This is a total NIGHTMARE!! PLEASE DO NOT PATRONIZE THIS BUSINESS!!!!!!!!!Business Owner (Asian Guy on the cash register), I just wanted to let you know you LOST a BIG BIG sale! After you harassed me in the parking lot with the police, while I was in my car writing a review on your store, I left when I finished writing. I went to AQ Beauty Supply on 8708 Blue Ridge Blvd and spent approximately $500 in total sales! The owners who are also Asian was very friendly, nice, sincere, helpful, as well as, advocated excellent customer service. P.S. They had a surplus of product in their store, so I didn’t have to offer to purchase the only product available that the store used as a display for the public to try on!
Good price on hair care products
I like their selection and prices
Great hair cheap price and found something Ive been looking for for years
Good friendly service and good product.
They have a very wide selection and the workers were helpful. They also have really good sales
Finally found my go to beauty supply store. They have everything from wigs, braiding hair, crochet hair, hair products....name it! Everytime I go in, I find something new and the people who work there are very helpful and nice.
Extremely helpful staff they searched and searched and searched for what I was looking for and they were very very sweet people!
Love that the owners speak to you when you walk in. Dont like the cashiers and how they dont speak at all during your transaction.
Good place to find all we need about Beauty
The ladys there were vary nice, funny and also vary help full.
Great selection! Clean store and comparable prices
This place is outstandingly amazing it just makes me want to keep coming back. The people are not only helpful but sweet and the place is clean which u dont see to often just outstanding no complaints here :)
I love this place! Staff is super friendly and helpful! Store is always neat and clean! Definitely check it out!!!!
I always buy my wigs or weaves / hair care products . Ariel is super sweet and helpful all the time when I come . Huge store nice and clean in a good location . Good variety of wigs in different price ranges .
Star Beauty Lenexa is awesome everytime I come here! Felicia helps me find just the right accent to my personality. Keep up the good work!
Good prices, nice variety of products and the owners are nice
Good quality products, friendly workers
Ok first let me start by saying I never heard of this place it was hard to find a hair store in in Overland Park I’m so excited I found them they have awesome deals great customer service and they are always very helpfulwhen I come here customer for life...and Felecia also very very helpful can answer any questions u need very sweet girl thanks Felecia and sate beauty I’m glade I found u guys
This place is my go to for gigis wax, spa quality stuff for a great deal! They have affordable and adorable earrings and they arent the cheapy ones thatalot of people are allergic to bc they are plated with 14k gold and real sterling silver. Absolutely gigantic andd gorgeous mink eyelashes that I typically but at Dillards, I got here for a third of the price. The only complaint I have is theyre not open until 10 am and close at 8pm.
Very helpful staff.
Star Beauty always has the newest and the trendiest products at the best prices in Kansas city!!
They always have what Im looking for and are very helpful. They have a large selection of everything and I find myself debating on shampoo because there are so many good ones. Same problem with finding hair weave. There is always a good deal too!
Good experience! Good customer service! However items are pricey. Then again hair products are pricey.
Theyre AWESOME!!! Always a good experience here at this store. Great customer service.
Great store and always have everything I need. Good selection.
Always has the products we need at a great price.
Great customer service and always had someone to help me out when I needed something until I was satisfied
Well since this company unprofessionally deleted my honest facebook review and blocked me from commenting, Ill say it here.So the hair is terrible quality! DO NOT BUY. They claim that its 100% human hair but its not. Ive spent hundreds of dollars here and the hair ends up stiff and tangles within a week! They make it seem like good quality, but what they do is switch the hair out for the lower grade stuff and put it in the higher grade packaging and charge you for the higher grade. They are SCAM ARTISTS!! PLEASE SAVE YOUR MONEY AND GO SOMEWHERE ELSE!!!!!
Such helpful people! Cant even believe how organized they are and the amount of hair they have to choose from! 😍
The cashier is always friendly and professional
Beautiful store! Very clean and organized
Always find what I need!
Always kind and Helpful thanks star beauty for helping me stay beautiful
I come here all the time the employees are super nice and helpful
The buy 5 get 1 free is a nice deal
I love this place from wigs to Loc care they have everything I need!!
Great prices and selection. Staff was friendly and helpful.
This location has a good variety of products for natural hair.
Nice service and pretty much got what i wanted 😊👍.
Great selection and prices.
Ive been going to this store since they opened. Bought alot of products. Just 2 weeks ago ago I purchased a $6.00 bottle of glue, apparently the glue was old an clumped as I pulled up the brush. I had my receipt for exchange I was told refunds in 7 days...I didnt ask for a refund, I wanted it replace along with me doing other shopping. I took the bad glue thru it away said for 6.00 you just lost a customer. Ive spent ova 300.00 in that store.In response. ..I came in with the bottle an receipt ..as I said, after I was turned down I threw the product an receipt in the trash outside your door.. all I wanted was good product I paid for.
Felicia was very helpful and made my experience great thanks Felicia
Great place with tons of options for your hair care needs
This place is amazing best customer service I’ve had!!!! Love it love it love it . Best prices!!!!
This place always has good deals shop here!!