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AutoZone Auto Parts
707 E Market St, Leesburg, VA 20176, United States
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AutoZone Auto Parts
Comments
Ri
Review №1

A big thank you to Gerald Hickman, store Mgr, for taking the time to track down the transaction numbers so I may return some exhausts that were advertised as universal but just didn’t ultimately fit my vehicle. I lost the receipts but he was good enough to take the time to search through hundreds (a few thousand?) transactions to find my purchase so I could get a refund. Thanks for going the extra mile!!

St
Review №2

I really enjoy my new career. Everyone is friendly, extremely helpful, honest and hardworking.

Ne
Review №3

Outstanding Service. Gerald went out of his way to ensure we were taken care of and even installed our new battery for us.

Jo
Review №4

The associate was so helpful and kind when I visited late in the evening. He went above and beyond. Thank you so much!!

Ke
Review №5

Gerald was GREAT! Thanks for being so positive

Mi
Review №6

Autozone are the best when it comes to price and service. However, not sure what happened to the old guy working at store. He doesnt know about the parts and neither his tone and conduct towards the customers was professional. Rather than looking for a part keep saying the same thing again and again repeatedly and not even listening to me. Very unpleasant behavior and I would make sure to avoid Autozone at this location.

Ab
Review №7

Great customer service and very helpful and welcoming my needs

Lo
Review №8

Tyler was very helpful. Cleanest toilet Ive ever seen in a parts store!

He
Review №9

I went in to get some windshield wipers not knowing anything about them and Gerald was super helpful and friendly... they have exceptional customer service and really gives you a friendly local vibe

Ca
Review №10

The tech was very helpful

Te
Review №11

They try to help the customer and usually have, or can get, what you need.

Ed
Review №12

I found what I needed. Friendly service when I entered the store. I was directed towards the location were the products were located. Fast service!

Ro
Review №13

Super helpful. So nice in this age of no customer service!!

Di
Review №14

Very helpful.

Ra
Review №15

Didnt know.what he was talking about tried to sell me a part that wasnt even for my vehicle

Se
Review №16

Theres was friendly service!

Wi
Review №17

I have been coming to this location for a long time and have never had an issue. Workers are very helpful and knowledgeable.

De
Review №18

I have been ordering products from Autozone for over 10 yrs and this is by far the worst experience I have ever had. The customer service was by far the worst at this location. I walk in and stood at the counter for 10 mins until I finally had asked to be help. And then with an attitude the service manager rudely asked what your last name. After telling him he said “Yeah we don’t have it” I said I just called and you said it was here. I placed an order for products that were said to have been there and I drove an hour to your store after having to call myself to see if it “even arrived”. And the only reply I got was well you can get it tomorrow because we don’t have it in yet again a rude tone. Didn’t even hesitate to fix the situation or give a simple apology at my inconvenience. Will never recommend AUTOZONE especially this location for and of my auto shops or car clubs. Thanks for nothing!

Lu
Review №19

Great customer service! Always so nice and courteous!

As
Review №20

They were helpful and quick. Great service overall.

ra
Review №21

Great, friendly and helpful service. Had a car battery replaced in 15 minutes. Very smooth experience end to end.

Ya
Review №22

KYLE has EXCELLENT customer service skills, he went above and beyond in helping and explaining things in great details. He was able to help me understand what I needed and why. I was really impressed by his patience with me. We need more people like Kyle. I am clueless about parts but he patiently explain everything. There was even a customer waiting patiently for Kyle to help him. I give him a 100% rating in his overall performance today. All I can say is wow. Truly a happy customer. 😀

Re
Review №23

I get my parts from this location all the time. the staff is really friendly and I never leave dissatisfied. They are very knowledgeable about cars, most are. Only request I have is to expand the variety of tools we can rent but its not an issue, just a request, because they have quite a bit of rentals already. I like that most things I need is available the next day if not in the store. Their warranty is really great as well!

HN
Review №24

Terrible service from the 2 gentleman that were working this daye at 9 am.Will switch my preferebces to advance autoparts

Fr
Review №25

I thank the heavens for guys like Dan at Autozone. Got some really high quality blades for my daughters vehicle and he swapped them out for me. Lets be honest, Im not the sharpest tool in the shed and what would have taken me 15 minutes in 37 degree weather in the dark, he did in seconds. Really happy I came here. Thanks Dan!!

Os
Review №26

Amazing prices

O
Review №27

Excellent customer service. Acts more like a family business than a corporate store. Manager is excellent.

VA
Review №28

So helpful. Windshield wiper blades needed. So far so good. Snow blades work well. Total price for 2, was in the mid $30 range.

Be
Review №29

The service here is great, and you can get a lot of diagnostics done on your car, or borrow tools you might need. The only downside is that the prices are usually significantly better online. But if you need something quick, or value solid service, this is the place to go.

Ke
Review №30

The salesman provided very helpful advice as I was trying to determine if I had a dead battery, alternator or something else. Great service.

Ch
Review №31

Free scan when the check engine light comes on is perfect. I saved a lot of money due to those scans. Not just on the part but the labor as well.

JB
Review №32

Great customer service, the parts manager this afternoon went above and beyond his job duties to ensure I was completely satisfied! I purchased headlights for my car, and he installed them right away for me! Highly recommend!

An
Review №33

I frequent here. They are decently stocked but the employees always make me feel like I am a burden to them.

Ro
Review №34

Okay. They didnt have the item I wanted, but the employees were nice enough.

St
Review №35

Knowledgeable staff and usually have what I need right in stock. Their rewards program is good too.

Ri
Review №36

Good car products.

El
Review №37

Friendly and clean. Didnt have the brakes we wanted (out of stock) but had a good alternative).

Ks
Review №38

Wonderful staff!! Went above and beyond when I came in to get a battery for my Honda Civic. Manager, Kyle is awesome!! Thank you!

Ke
Review №39

Auto parts store with excellent price compared to other area stores. Most store technicians are very knowledgeable .

Ni
Review №40

Very friendly staff that are willing to help and make you feel welcome. Thank you all!

Sh
Review №41

Great friendly service and prices.

Su
Review №42

Manager was knowledgeable about the issue.

Da
Review №43

Its freaking awesome of service

Ri
Review №44

Clean store... Help always available

Ch
Review №45

I went in there just today to see if I could buy a new pair of replacement headlamp bulbs for my 2004 Honda Civic, and quite frankly I had no idea how to replace them being the silly consumer I was.So I went in, and they immediately greeted me asking me how I was and what I needed, I told them I need to replace some headlamps, and I want to do it myself, but I havent the first clue on how to do that. So a really awesome associate named Fernando ended up helping me pick out a new pair of bulbs for my vehicle and then offered to not only show me how to change the bulbs, but do it for me! It only took him 10 minutes and the lights work great! No more being pulled over for one headlight out.The team there seems really down to earth and eager to please, and I know Ill be going back for any of my other minor car woes. Theyre a nice, clean business and conveniently located. Do try em out!

Ji
Review №46

Needed a part for a car that is no longer manufactured and the AutoZone Rep did a lot of research and called around to find the part. He called me and told me the part was in. Picked it up and everything was good!

Kr
Review №47

Very helpful staff

Lo
Review №48

Knowledgeable!

He
Review №49

Great place quality parts

Mo
Review №50

Easy access and very knowledgeable staff

Pa
Review №51

Good location with great customer service.

Br
Review №52

My favorite auto store. Friendly, knowledgeable staff.

La
Review №53

Bought some adhesive for the car.

To
Review №54

Wide selection.

Am
Review №55

Beyond excellent service.

Ke
Review №56

Quick and easy

El
Review №57

Very helpful staff

St
Review №58

Very helpful staff

Ja
Review №59

Great service

An
Review №60

Good

Mi
Review №61

As always

Sp
Review №62

Auto parts store

An
Review №63

Going above and beyond nowadays is a thing of the past for a lot of companies. Today Chris made a huge difference. He was very prompt to help since I entered the door, was helpful in everyway, there is no better feeling that knowing how to do your job. Im thankful because from beginning to end he was super friendly and resolved an issue in the easiest way. Sometimes we dont know how our actions will affect somebody elses day, in this case he save us some headaches. Kuddos for your great service Chris. Once more thank you so much!

Al
Review №64

Good attention

ma
Review №65

Very good service 👍

Ne
Review №66

You find everything for your car and friendly service

Information
10 Photos
66 Comments
4.6 Rating
  • Address:707 E Market St, Leesburg, VA 20176, United States
  • Site:https://autozone.com/locations/va/leesburg/707-e-market-st.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A4156&y_source=1_MjQ3MTk4My03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 571-258-0240
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–9PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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