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231 Car Sales
500 S Cumberland St Suite. A, Lebanon, TN 37087, United States
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231 Car Sales
Comments
Et
Review №1

Extremely friendly and helpful. Won’t be buying another car for a good while but when I do I’m remembering this place. Fair prices, family owned, nothing but nice and not pushy at all. Highly recommend

An
Review №2

Fair prices. Good selection. If shopping for a used car then I would start here.

Tr
Review №3

Excellent service!!! Dustin was the best I’ve ever worked with when purchasing a car. Stress free!No pushy or aggressive sales tactics which is the number one reason I recommend this place. Everyone there is so kind, we left feeling good about our purchase. Thanks again for a great car buying experience!!

Ma
Review №4

Lynotte and Darrell hooked me up with the perfect ride for my budget and transportation needs, along with speedy financing. And they did it all before lunch! Super friendly. I look forward to doing business with them again.

Ha
Review №5

My husband and I went in on a Saturday and found a Jeep we fell in love with. We ended up not being able to go home with it that day as the financing places weren’t open and there were some things we needed to work through. L.P, the owner, was absolutely PHENOMENAL. He went out of his way to make sure we still got the car we wanted despite some credit hurdles we had to jump. We came back in 2 days later and everything was set and ready to go. Mr. Shorter went through everything with us and it was quick and easy. We signed papers and were in and out of there quick. Darrel made sure to have our car pulled around front, started, and warmed up for us and our children when we were done. I literally cannot say enough great things about this company and the employees. They went above and beyond for us the whole entire time. I have never met such professional, nice, and CARING people. Definitely the place you want to buy from.. especially with an owner like L.P. I will recommend them to anyone!

Ni
Review №6

Bought a vehicle through Tommy at 231. Very smooth process and wonderful to work with.

Pa
Review №7

Had the best experience today, love this car lot! Great selection and great people.

Be
Review №8

As a salesperson, I can appreciate working with a great salesperson. Darrell was a pleasure to work with and did not pressure me as a buyer to purchase the vehicle. Speedy process. Will most likely do repeat business.

St
Review №9

Dustin was a pleasure to work with. Great deal!

Jo
Review №10

Thank you Dustin for saving the day! My wife and I were in a predicament, needing to replace a car for our son in a hurry. We had driven from Spring Hill to Springfield the preceding 2 days to buy another vehicle, and after almost losing money on a car that was badly misrepresented, we were fearful of our next move. Fortunately, we found the same make & model in significantly better condition at 231 on our way back home, and sent them a message. Although it was after hours, we received a quick response and made arrangements to discuss the car with Dustin the following morning.After the previous experience, I cant say enough positives about Dustin. First and foremost, he was very honest and completely transparent about what he could do to help me. Likewise, he made the entire process as efficient as possible. We drove the hour from Spring Hill to Lebanon with funds in hand, ready to make the deal. He had the car ready to go for a test drive, and made sure that we had the Carfax and the details of what they had done upon receiving the car ready for us to review. After almost getting burned the day before, Dustin wanted us to feel confident in our purchase, so he even through in an extended warranty. We were in and out within an hour and able to get home quickly to surprise our son! If you need a quality used car from someone you can trust, dont hesitate to check out Dustin & 231 Car Sales....you wont be disappointed!

Mi
Review №11

Told me vehicle was available, filled out their credit app, got 10 day payoff on my trade per their request. Then Tommy calls and tells me the vehicle was just sold. All of this happened within a matter of 2 hours. The part the bothers me is they ran my credit knowing someone else was in the process of looking at it. When you say it’s available, make sure it’s truly available before you run people’s credit.

Ke
Review №12

I recently purchased an F150 King Ranch. Darrell was my salesman, and he was exceptional ... great service and willingness to help me find exactly what I wanted. After buying the truck, it came a heavy rain, and I noticed a leak. I carried truck back to Darrell, and he went out of his way to help as did others at the dealership. Long story short, they carried my truck to local Ford dealership who replaced moon roof and related seals, etc. This cost dealership approximately $1,000. They never balked at doing the right thing . I will go to them as first choice ... they treated me like family, and I am very grateful and appreciative.

Ra
Review №13

I was on the hunt for a vehicle and we ended up seeing this shop online and saw it had great reviews and a 5 star rating so we thought we would go check it out!! Ended up leaving that same day buying a car!! They had such great vehicles at great prices!! The staff was amazing down to the owner!!! Thank you guys so much for helping me find the car I always wanted!! We live almost an hour away and I will definitely drive that again when we need another vehicle!!!

Au
Review №14

Saw them online and found a car I loved! I live three hours away spoke with them and my bank got everything worked out and went and got right before the fourth! Super nice people and awesome eclipse I got from them. Highly recommend worth driving three hours to do business there!

Re
Review №15

We had a great experience with them! Love our truck and would definitely purchase another vehicle from them!❤️

Ch
Review №16

Everyone at this dealership is great. Upfront and honest from the beginning. I have purchased 5 vehicles from this dealership and cant imagine going anywhere else.

Sh
Review №17

Was just looking around they have some nice vehicles here!

Da
Review №18

I just bought a truck with them, and they were awesome. The truck was exactly as described and priced fairly. I worked with Tommy, who was straightforward and honest the whole way through. I highly recommend these guys.

Ke
Review №19

My wife and I were VERY pleased with how Dustin was professional, to the point and easy to work with. I would tell anyone looking for a vehicle to consider 231 Car Sales.

Ki
Review №20

231 was an great experience.I brought my vehicle off the internet called them up they worked with my back. 231 is professional and stands by their word .In the near future when we need another vehicle I will be looking them up.Tommy helped me out at first then Dusty helped me out . Then the main guy was the final one . I loved it be it only took about an hour from pulling in the lot test driving the car and signing papers .Best experience ever. Thanks guys..... Loving my new car......

Be
Review №21

I just bought a car here and couldnt be more pleased! Staff is exceptional. Pricing is great. I feel like I was treated like a family member. Special shout outs to Darrel and Lynotte!! Come here first if you need a car.

St
Review №22

Daryl is amazing! Yall have some new and frequent customers!!! All because of Daryl!!!

Ke
Review №23

Theres a reason this place has been in business for a long time, its called customer service. They have good quality vehicles at great prices and most of all, theyre honest. Kudos to the whole staff and thanks again!

Ch
Review №24

LP is the FRIKIN MAN.we live 3 hrs away and went to 231 auto sales Walked in and met LP told him EXACTLY what I was looking for and how much we had with in an hour we test drive 2015 Altima and asked LP what we have to do to take it home.with in an hour we called bank signed papers and drove home in our new car..I HIGHLY RECOMMEND this place for a car. This place was AWESOME all around.. great people..we WILL NOT got to any other place again..THANKS LP amd everyone...

Gi
Review №25

Nice salesman. Nice selection of vehicles and fair pricing

Ka
Review №26

My bestfriend came in looking for a jeep got one Tommy and Dustin were great. I will be back to buy a truck when Im ready! They have a great selection and a nice looking duramax out front. Fast service too. Definitely recommend.

Mi
Review №27

Stopped by to take a look at a few of the vehicles I was interested in from the website. I was given great service seeing all the vehicles i liked as well as very fair offer on my trade. I Would highly recommend them to anyone looking for a new ride and will definitely do business here again in the future!

Ni
Review №28

I went to just look and within 10 min. I bought a 2014 SuburuVery nice friendly people

Ta
Review №29

Great service! Very accommodating! Love my new vehicle!

Ho
Review №30

I had the best experience with 231 car sales. My daughter wanted a certain car with a certain color with not many miles on it and they found what I wanted at the car auction. What they found was perfect. She loves it and got the payment she wanted. I couldn’t ask for a better overall experience and will refer anyone I know there! They treated us very well!Thank u to Lp Moore and to Darrell! 😊Hope Marra and Sydney Wright

An
Review №31

My wife and I researched many dealers and found 231 to have one of the best prices on the market. I drove all the way from Jackson, TN to purchase a vehicle I found on their website. Mr. Holt was super friendly and funny! Great man to do business with! Buying a car from 231 was smooth sailing. His inventory includes mostly one owner - great condition - selection of vehicles. When I was sitting outside checking out my car, there was this customer who walked out, came up to me and said this is a great place to purchase a vehicle, you wont regret it, I have purchased 5 cars from here! Nice thing to hear prior buying a car, aint it? Hope that helps a little with your decision making! Good luck!

Va
Review №32

Our last 4 vehicles in our family came from 231. They are awesome and rely care about you! I love working with them and will never go anywhere else. L.P and Darrell are the best!!❤

Ja
Review №33

Got a truck from here 2 months ago and it has broken 2 times already drive shaft broke and yoke broke

A
Review №34

We had a great experience at 231 Car Sales. They had the car weve been looking for for a long time. The price was within our budget and we are ready to start driving our new car. The staff was great & easy to work with. Good experience.

Ch
Review №35

My husband recently bought a truck through them and we were treated with nothing but respect from everyone within the dealership. As someone stated they sell cars as is but its clearly typed in big bold letters on the paper slotted in the window, sorry if you missed that. We had previously worked our finances out through the bank and Dustin made it super easy. We went to check out the truck, decided we wanted it so they put it aside for us. We live over an hour away so he then did all the paperwork through fax and email allowing us to come the next day sign a few papers and drove off the lot within the hour. It was one of the best if not the best and smoothest car buying process weve done. B.Smith

Do
Review №36

Friendly folks got as nice selection of vehicles as youll find.

Ch
Review №37

Great staff!! Great deals!!! Either LP, Darrell, or Dustin will take great care of you on your auto purchase!

Jo
Review №38

So my husband went there first and found a car that he love. He went to about 6 different place to look. No one bet there price and there hospitality and there knowledge of cars

Li
Review №39

BUYER BEWARE!!!! Chad at 231 Auto Sales sells vehicles with REBUILT titles without disclosing it to the buyer. Vehicles with REBUILT titles are worth up to 40% LESS than the same car with a CLEAN title. I specifically EXCLUDED rebuilt titled cars from my Craigslist search and the ad for the car came up with no indication it was rebuilt. I would not have even looked at it had I known. Chad told us it had previous “minor” front end damage and there was no rebuilt sticker on the inside of the door when I test drove it to indicate it had a rebuilt title. We agreed to a price (thinking I was buying a car with a CLEAN title) and AFTER he got my $11,000+ cash in his hand, he had me sign the paperwork (LESSON LEARNED – ALWAYS read the contract BEFORE handing over the money). Then literally as we were leaving the lot, he quickly slapped the REBUILT sticker on the inside of the door. We didn’t even realize what had happened until we got home. We called Chad IMMEDIATELY to come up with an agreeable solution to make it right (return the car or refund us the difference in value for the REBUILT titled car – around $3,000). He did talk to me on the phone, but chose to do nothing to resolve the issue. If you deal with Chad at 231 Auto Sales, make sure you look at the title BEFORE you buy the vehicle and do your research on the purchase price and subtract 40% from the fair market value.

Ly
Review №40

The salesman was very helpful. Definitely recommend this place.

Wi
Review №41

Just bought a 2011 F250 from Dustin, got a great price and had excellent service!! Highly recommend you give them a shot!!

Vi
Review №42

Great vehciles at a great price! The salespeople are friendly and patient! I will be recommending people to go here!

ch
Review №43

I was looking for a used car for my son and found what I thought was good deal on their bargain lot. The car was older and higher mileage but very clean and it appeared to run and drive well during the test drive. Inspecting under the hood, I didnt see any red flags that would indicate an issue. It seemed perfect for a 16 year olds first car so we closed the deal and drove it home. Later that same day, I noticed oil spots on my drive way. I opened the hood and still didnt see anything so I jacked the car up and crawled underneath. That is when my heart sank. There was oil on the back side of the engine block. Not even having had possession of the car for a few hours, I called the salesman, Dustin, and explained what was going on. All I got was sorry, it was sold as is and that I could bring it to their shop but the Id have to pay for any repairs. Now, I realize this was a used, higher mileage car (144,000 miles) and it was sold as is, but I trusted that buying from and established local dealer would give some security in that the car would have been inspected and any major mechanical problems would have been identified and fixed before it was put on the lot for sale. At the very least, I expected any issues that might be present would be disclosed before purchase. Well, I was wrong. Long story short, I was sold a car with a leaking head gasket and Im stuck with a $1100 repair after paying NADA value for the vehicle. If you do decide to purchase a car from this place, take the time and have it thoroughly inspected by a trust worthy mechanic before putting down the money and signing anything. My mistake was taking the word of a local used car salesman that I was buying a solid vehicle.

el
Review №44

I went to a few different lots, 231 is the only one that would listen and hear me out or even give me a chance I couldnt be happier, Ive never had a car so nice or delt with such nice people I really recommend going to 231 Auto Sales.

A
Review №45

Dustin was very helpful in getting me into the car I wanted at a price I could afford. Friendly office staff! Organized & clean facilities. I would buy from 231 Car Sales again.

A
Review №46

Dustin was great. WE love our 1970 Impala. You wont go wrong dealing with 231 Car Sales.

Gi
Review №47

Very friendly staff and my fiance got a good deal!

A
Review №48

Had a great experience with the crew at 231 car sales. Everyone was very helpful, knowledgable, and a pleasure to do business with. Couldnt ask for a better experience.

A
Review №49

Very accomodating. We drove a number of cars before making a decision and never felt rushed. Great experience!

A
Review №50

Thank you for my Mercedes! I love it! You guys were great! I will recommend.

A
Review №51

Dustin was great. Awesome place to buy a car from. 5 out of 5 rating for sure.

Ro
Review №52

Darrell was very easy to deal with. Overall great experience. Nice environment.

A
Review №53

Pleased to get the best price on a truck. Quality, easy to work with & a reputable company always make truck buying enjoyable.

A
Review №54

Excellent customer service and staff friendly and helpful. We definitely would refer 231.

A
Review №55

Very good, Dustin was courteous and professional and made my car buying experience very enjoyable.

A
Review №56

Great experience. Awesome vehicles. Would definitely recommend.

Go
Review №57

I love my Jeep. Service was great. I would definetly recommend 231 to everyone.

De
Review №58

Prices are too expensive for used cars that the titles are rebuilt.... I rate with no stars but it wont let u.

Ta
Review №59

I absolutely love 231! Darrell Holt is Awesome!

A
Review №60

Darrell was great to work with! Outstanding experience from shopping to delivery.

Go
Review №61

Dustin shorter was very nice and made my time here so comfortable.

A
Review №62

Dustin was great. Very polite and 231 Car Sales had awesome vehicles.

Pe
Review №63

Darrell has been great. I am so so so happy :)

Mo
Review №64

Great easy buying experience! this is the third vehicle our family has purchased here.

Ca
Review №65

Great staff, great cars.

A
Review №66

Dustin was great to work with. good deal - good to meet & work with us.

In
Review №67

Friendly courteous and easy. Total transaction took less than 30 minutes.

A
Review №68

Great service! Convenient and fast very honest.

Ja
Review №69

Good people here.

A
Review №70

Excellent place and prices. I will be back. (2012 Honda for daughter)

St
Review №71

I purchased a 2002 hyundai santa fe from 231 auto sales in Lebanon in February of this year. Granted, the vehicle had high mileage (186,000 or so) so I expected to have some problems and minor repairs needed. This was the firs time I had ever bought a vehicle (and I told that to the dealer). The asking price for this car as $6000 (i learned later that this was WAAY more than kelley blue book value) and the dealer agreed to give me a great deal of $4500 cash. It was a little much in my mind because I was originally planning on paying $2500 for something that I then would have to put $2000 into. I told the dealer of my fear of having to put money into it and he assured me that that wouldnt happen with this car.Paper work gets signed and everythings hunky dorey for a week. then the problems start. First week, the radiator goes out, then the spark plugs and ignition coils. once I get those things replaced (after two weeks or so) the car starts having lunging problems, turn out its the crankshaft position sensor. then after I save up enough money to get that fixed, I find out that the motor mounts both front and back need to be replaced as well as the Cadillac converter.overall, this dealership has sold me a lemon, and I believe they were aware of this fact when they sold it to me (it was priced high to trick a newbie into thinking they were getting a good deal). I may have been a sucker, but I will do my best to make sure everyone knows what dishonest crooks work at this place. Car was work $2500 at best and because I knew nothing about cars, they took advantage of me.Also, when I called about the issues, the guy told me to take it to THEIR MECHANIC, of course I would have to pay for the repairs, which means they are just selling lemons to people and charging them to fix them. All in all dishonest and crooked people here.My recommendation, STAY AS FAR AWAY FROM THIS PLACE AS YOU CAN.

Al
Review №72

Great no pressure sales. All our questions were answered.

G
Review №73

Awesome selection of vehicles and friendly service.

Go
Review №74

Dustin was awesome. Great car buying experience.

A
Review №75

Great and honest customer service. Bought all of my vehicles here and will continue to do so.

al
Review №76

Have purchased 2 vehicles from this dealer. Very happy.

A
Review №77

Dustin & Daryl were awesome. Great experience.

A
Review №78

Great salesmanship, friendly, personable. Went above and beyond expectations will definitely recommend to everyone.

A
Review №79

Dustin was cool! Bought 2010 Challanger great car!!

A
Review №80

Everyone was very helpful and friendly. I would defintey return again.

A
Review №81

5 star very friendly & knowledgeable good products.

A
Review №82

Dustin need a raise, he is great sale person. I would come back.

Je
Review №83

I have bought 2 trucks from them. The first one I have had for almost 10 years now.

A
Review №84

I found the truck at a good price. The salesman was friendly.

JC
Review №85

Friendly service

A
Review №86

Service was given in a very timely manner. Prices are very fair.

A
Review №87

Fast, easy, honest. We will visit again.

A
Review №88

Great experience. 09 Maxima.

A
Review №89

3rd purchase from this dealer. Great service.

A
Review №90

Best experience ever buying a vehicle.

A
Review №91

Great service will buy again.

Vi
Review №92

Great staff, friendly service.

Vi
Review №93

Great place!! Great buy!!

Go
Review №94

Good place to trade.

A
Review №95

Dustin was a great salesman!

La
Review №96

Great experience!

Je
Review №97

8/19/2020

A
Review №98

Great service.

A
Review №99

Dustin was great!

A
Review №100

Quick, excellent service

Information
100 Photos
100 Comments
4.7 Rating
  • Address:500 S Cumberland St Suite. A, Lebanon, TN 37087, United States
  • Site:http://231cs.com/
  • Phone:+1 615-444-9599
Categories
  • Used car dealer
  • Car dealer
  • Trucks
Working hours
  • Monday:Closed
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–4PM
From the business
  • Identifies as women-led:Yes
Offerings
  • Buys used goods:Yes
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