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Keller Bros Ford Lebanon
1030 Schaeffer Rd, Lebanon, PA 17042, United States
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Keller Bros Ford Lebanon
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Al
Review №1

Just picked up our new Explorer from Keller Bros. The vehicle took a few months to arrive due to the chip shortage, but actually arrived earlier than expected.We worked with Anna at the dealership and she was great to work with as is the whole team at Keller Bros. I have bought vehicles from different dealers in different parts of the country over the years and I have to say this was the best experience ever - hands down. I wholeheartedly recommend Keller Bros if you are in the market for a new or new-to-you car. Thanks.

SH
Review №2

HiTravis was great, but the length of time we waited when we arrived to pick up the vehicle was two hours. I was communicating to let Travis know what time we were coming and that we were coming from King of Prussia area which was a 1 1/2 hr drive. They did explain the day was extremely busy. SO, I suggested to have appointments scheduled for folks coming to buy. But other than that, o the car could have been cleaned a little more efficiently as well.

Al
Review №3

There are not enough nice things to say about the team at Keller. After a very rocky start to the search for a larger more family friendly SUV at another dealership, Nate and the team treated me with respect and went above and beyond to help me out. From start to finish it was a hassle free process and I would recommend Nate and the whole crew to anyone looking for an easy, stress free experience.

Mi
Review №4

I had to get two vehicles appraised they did it for free i was not expecting that. I would like to thank them very much that was nice

tr
Review №5

We just wanted to say how pleased we were with our purchase experience. We custom ordered our truck in February, and took delivery in April. The entire process was seamless, and our salesman Eric was awesome. I would highly recommend Keller Bros to anyone who is in the market for a vehicle. If we are ever in need of another vehicle we will be returning.

Ab
Review №6

I was not planning on trading my 2020 Ford Explorer XLT, however when I saw the 2020 Ford Explorer Sport sitting on the lot in the exact color of my XLT I knew I had to at least inquire. I inquired about the Explorer Sport via chat and luckily Nate Dohner was the salesman that started chatting with me. Within an hour I was on the lot looking at the Explorer Sport and within 4 hours the Explorer Sport was legally mine!!! Nate was an exceptional salesman, so down to earth, honest, and genuine. I cannot recommend more and hope anyone that is in the market for a vehicle and travels to Keller Brothers Ford in Lebanon will ask specifically for Nate Dohner. Mike, the finance guy was also exceptional! He explained every option to me as far as the warranty packages and gave me his honest opinions as I was asking many questions! He too was very kind, genuine, and down to earth. Both Nate and Mike made my buying experience positive, exciting, and most of all memorable!!!

Am
Review №7

We had a great experience with Nate. Quick responses by email (my preference) and a great no pressure buying experience. I appreciate the no pressure as that is what usually turns me away from a dealership. Would go to Keller Brothers for future cars.

Sk
Review №8

Was in for regular oil change service only. Was there barely an hour when service was complete. Tech writer was very courteous and explained thatresults of all checks they do as part of service were good. Will return next time service is required.

jo
Review №9

Team at Keller Bros was amazing. They helped find me the perfect vehicle that fit for the year and price range I was looking for. Highly recommend the team and especially the sales rep Nate Dohner.

Ti
Review №10

I have had most of my service work for my vehicle done here since 2013. The staff are always courteous, call if something else need attention, the facility is clean and service is done on time. You can schedule service online or call to talk to a service agent. I highly recommend Keller Brothers for service and sales.

Ro
Review №11

My wife and I are very pleased with Keller Bros in Lebanon. Our salesman, Eric, was most helpful and knowledgeable, and he obviously strives to provide unparalleled customer service. The whole team on Schaeffer Rd are a pleasure to deal with! Ill continue to shop there in the future and highly recommend them to others!

Sc
Review №12

Our salesman Eric made the buying process easy. He took care of everything and we bought our Edge Sport. Everyone from sales to finance was top notch and no beating around the bush which is what I like. Thanks again guys you have customers for life and you guys are are definitely worth the hour drive.

E
Review №13

I had a really good experience. Travis was very helpful and explained every detail to me. I would recommend to anyone.

Ca
Review №14

My experience with Kelly Brothers was no pressure very friendly and outgoing.My salesman Eric went above and beyond, his integrity and honesty are truly what this Ford dealer is about. It was well worth the hour plus Drive to deal with. Definitely they have my business as a Ford dealer. Calvin Hansford

Ri
Review №15

JJ Suk proved to be one of the best salesmen I’ve ever dealt with. He went way above and beyond what he needed to do to make this purchase experience the best. He made great efforts I’ve not seen before and made it look easy, proving to me he really cares about his customers. JJ’s exemplary style reflect greatly on himself, Keller Bros and Ford Motor Co.

Di
Review №16

My very best experience in buying cars, nice sales people with great manners, polite, patience, and theyre value their customers, I will definitely refer them to anyone

Jo
Review №17

Great people, great organization, great experience, I would recommend them to everyone who wants to buy a vehicle. Great job!!!! JJ was the best, he made the whole experience great!!!!!!

Sa
Review №18

Absolutely amazing dealership! Kind, excellent values, not pushy, patiently educated me about the process, overall wonderful! I will only ever purchase from this dealership again. Their ethics and integrity is what sells vehicles! Overall wonderful experience!

Da
Review №19

I drove two and a half hours to buy my car here.

Da
Review №20

The Service Department did a great job servicing my Explorer. It was taken in on time and completed in a very reasonable amount of time. The waiting area was clean and the coffee free.

Ca
Review №21

I called for an appointment after I got a recall notice and was told I would get a call back when KB had the parts. Matt from KB actually did call me back, and we scheduled an appointment for the next week, I waited while the service was done and it all went very well.

Al
Review №22

I needed a fast turn around to my problem and they came through as promised.

Mi
Review №23

Travis was awesome!Great communication from start to finish and made sure we got EXACTLY what we were looking for. The laid back atmosphere was nice along with absolutely no pressure to buy. Finance team was friendly and worked with me on getting what I was looking for on my trade in. I look forward to shopping with them when it comes time for my next vehicle!

Oc
Review №24

Sold a car out from under me after running a credit check... Second dealer in 18 months to do this to me. Why? Thats pretty shady.

Ta
Review №25

Always without fail a friendly helpful and welcoming environment whether you are buying a new vehicle selling your old one or coming in for maintenance they do all they can to help you

Ca
Review №26

I was looking for a low mileage used explorer and Keller Brothers had exactly what I had in mind. JJ fixed Joan and I up with a very low mileage excellent condition 2018 explorer and we really like it. Could not have found a better deal anywhere else. Thanks JJ and Keller Brothers Ford.

Jo
Review №27

Great experience all around. JJ was awesome!!

an
Review №28

Due to limited stock at dealers and with what i was looking for i had to go outside of my regular dealer. I ended up finding what i was looking for at Keller Bros. Travis made the sale easy and had everything ready to go for me and made sure all my questions were answered. If your looking for a new or used Ford then go see Travis Cummings for a deal.

Al
Review №29

Nathan Dohner was fantastic, very knowledgeable, easy to communicate with and not aggressive in his sales process.I ultimately, did not purchase the vehicle the Ford Fusion Titanium that I went to look at because it had too much tech and was not a big inside as I would have preferred. The dealership was understanding when I said that I wanted time consider and compare to another vehicle. They did follow up in the timeframe that was agreed upon but were very respectful of my decision.I highly recommend working with them, not to mention the dealership itself is beautiful.

Da
Review №30

Just bought a truck and could not be more pleased with my purchase and the way keller broshandled all aspects of my purchase. Will be picking it up next week .if you need a vehicle go to them you will not find finer people to deal with.a little out of the way but you will love your experience.

Ja
Review №31

Had a great experience working with Amanda. Very sweet and accommodating. I was unsure about buying with payments and everything. They let me hold onto the truck for a few days to see if it’s what I wanted, not pushy to sell and understanding about my concerns! Couldn’t be happier!

Su
Review №32

The people at Keller Bros. are awesome.Courteous, friendly, helpful.Our salesman Eric Rothermel went above and beyond.Thanks for a great experience!

St
Review №33

Great, dependable service! They even picked my vehicle up at my house and brought it back.

Br
Review №34

We were greeted readily & kindly. Extremely helpful with all our questions! Thanks for the help! We’ll be back!

Sc
Review №35

Keller Bros Ford is by far the best Ford dealership around!! We bought a new 2020 Ford Expedition Limited back in February 2021. At the time of delivery, it was a late purchase and the detail shop was closed. Our salesman, Ryan Oberholtzer, took the vehicle over to the detail shop while we did the paperwork and washed it in his dress clothes. General Manager Jeremy Weaver offered a full detail at a later date and even allowed us to bring it back after the winter season. I just had the vehicle detailed last week by recon detailer, Ryan Weidman, who made the vehicle look better than the day we bought it new. Recon Manager Mike Cruz was very accommodating with my work schedule and got the vehicle in the next day after calling. I HIGHLY recommend this dealership for your new and used vehicle needs!!

Da
Review №36

Great accommodations while waiting for your vehicle to be serviced.

Dr
Review №37

After being ignored for 20 minutes at Savage I came here and was paired with a sales person almost immediately. Ive not completed the sales process so I cant speak to that, but I did appreciate the promptness.

Th
Review №38

It was one of my best car buying experience Ive ever had. Nate Dohner and everyone that I dealt with was so nice, they just make you feel like part of the family. I would highly recommend when your in the market for a vehicle go to Keller Bros.

Do
Review №39

Drove 45 minutes to look at and test drive vehicle. Drove probably 4 miles gas light came on. Wife never got a chance to drive vehicle.Could not get appraisal on trade in. Original sales contact was transferred to another location was never notified. I can go on but I will leave it at that.

Gl
Review №40

Moved back to area after 20 years and have been a Ford customer for years. Keller Brothers make it very easy to make an appointment, everyone is polite and customer oriented, service department explained every aspect of what was accomplished, a very relaxed atmosphere. Recommend them to everyone.

Za
Review №41

JJ was very helpful and was even willing to help on his day off. Over all was a good car buying experience.

El
Review №42

Made a great deal on 2 trucks F150 XLT. Love them

Ma
Review №43

By far, the best experience Ive ever had shopping for a car. They dont play games, give you the run-around, or offer you add-ons you didnt ask for. Erin Patrick was especially helpful and sincere. The price of the vehicle advertised is the price you will pay. Definitely worth going out of your way for and have earned a customer for life. Thank You again, M.M.

Mu
Review №44

For myself Im finding the service is slipping and not the same as it was when I first started going to Keller Ford in 2010, they just are not going the extra mile anymore and just have the feeling the goal is to just get you out the door as fast as possible at the highest cost to the customer!

An
Review №45

We located one of Keller Bros. used cars on Car Gurus called to inquire and had an appointment with Erin within an hour. With COVID restrictions, we were able to take the car for a test drive on our own. Paperwork was ready the next morning, the car was detailed and we picked it up. Pretty painless! Erin and the team at Keller Bros. were very helpful, responsive to our questions and professional throughout the process. I would be happy to work with them in the future and refer my friends and family.

Ju
Review №46

My wife and I decided to upgrade my F150 to something bigger recently. I have loved my two F150’s so far, and love my Fusion work car so we decided to check out the Expedition. I am a professional wholesale buyer, and have been in a lot of vehicles and driven a lot of vehicles as well. This one definitely wins in every single category for a large SUV. My experience was just as stellar with Keller Bros. While I’m familiar with the locate process, Danielle still did everything for me and got the truck in within a few days and we took delivery right away. Delivery was very smooth with Mike as well. What a great truck and great experience with my friends at Keller Bros Lebanon!

Ku
Review №47

Quick response, pleasant people, I would recommend this dealer.

GG
Review №48

Everyone who works here is so nice and courteous. Speedy service, very thorough, professional and personable too!! We had been in a bad car accident and needed a new truck and as soon as we got approved they gave us a loaner vehicle until ours was detailed and serviced and ready for pick-up. Just everything about this place restored my faith in dealerships! Highly recommend going here for any of your vehicle needs! Thanks Ryan Oberholtzer for your help this week!

Mi
Review №49

As usual, got an appointment at a timely maner. Service was done promptlyand staff is always courtious.

Ke
Review №50

Very helpful staff. They worked with me to get what I wanted and were super helpful after purchase to correct a few things I didn’t notice at time of purchase. Amanda was great to work with. No pressure, and was able to fine something that fit my needs.

An
Review №51

On 9/1, I was near Lebanon 1hour and 45 minutes from home. My car began having transmission problems. I barely got it off the road. I googled a ford dealer near me and keller bros came up. I phoned them, told them of my problem. They were so....nice, and understanding!! They gave me a name to a towing company, I arrived at their facility approximately 10 minutes before closing time. They took their time and explained what could be possibly wrong, without rushing me. I was able to return home with a rental car, they called next day to say my vehicle was ready. They are very prompt, efficient, professional, and kind. If I lived in the area, I will definitely be dealing with them. Thank you Keller Bros! Anna Widhson

Pa
Review №52

Im pleased to recommend Keller Bros Ford. I drove down from NY to view a pickup which closely matched the vehicle I was looking for and it was as advertised and the salesman, Nate Dohner, was vey helpful and pleasant throughout the process.

Ma
Review №53

We drove over an hour to look at a car that I fell in love with! We got there 20 minutes until close on a Saturday evening and they allowed us to purchase the car that night (which took until 6pm to complete due to our late arrival) they were absolutely amazing to deal with, very friendly and understanding of our cranky toddler. Very reasonable prices and great trade in for my old car! Thank you to all of your staff for helping us with our new family car!

Do
Review №54

I bought a beautiful chevy 3500hd from kellers. Shortly after having the truck it turned into nothing but problems. It needed a lot of minor work that I noticed when picking the truck up, they fixed it. The truck then needed a transmission. Keller made every excuse on to why the transmission was slipping. After arguing with them enough they agreed to rebuild the transmission . I owned the truck for roughly 8 months and replaced the transmission. Starter, alternator, battery, ignition switch, checked the ground wires, and then we were thinking it needed a transmission computer. Keller only paid for the transmission but the rest was on me. Jeremy was very nice but played games when trying to trade the truck back in. He offered me $1,000 less than I was offered at 2 other dealers, and then said for your hassle we will give you an extra $1,000 on trade.....I took the truck to 2 other dealers, and was then offered over $3,000 more than Keller was giving me as a special favor....I wouldnt recommend Keller brothers for a used car or truck, maybe buying new is ok, but their used car inspections are obviously not taken seriously, and the service department doesnt know what to do

Bo
Review №55

We had an issue with the extended warranty company. Jeremy Weaver worked diligently to make it right and assure our repairs were covered. Excellent customer service.

JR
Review №56

I drove 6 hours one way to come purchase my car. Devin in Sales was Super helpful and helped with all my issues and concerns. They had all my paper work ready to go when I got there. Test drove signed papers and I was on my way back home. Great team to work with. I love my new car. Thanks again. Wonderful experience!!!!

Ku
Review №57

My experience here spoiled me going forward. Every single aspect was pleasant and easy. Every employee was genuine and kind. I was able to find exactly what I was looking for, for a better privlce than anywhere else, and without pressure or runaround. JJ handled everything calmly and made me feel like he didnt NEED my business to fill some cold quota, he genuinely WANTED me to be happy and fulfilled in every aspect of the experience. Can not recommend shopping their inventory enough!

Li
Review №58

Thank you Kellers!!! We had a smooth transition to our new car. No hassles with our trade-in. We appreciate doing business with you. No pressure, no sales pitches thrown at us, just nice people treating us very nicely.

Ch
Review №59

Great people. Great service. Thank you Nate for your work on my purchase of my Crown Victoria. Recommended Keller Bros Ford to anyone looking for a automobile.

Ja
Review №60

Excellent customer service!! Definitely the best experience Ive had with a dealership.

Mi
Review №61

I looked all over the east coast for a very specific truck. I did not want to purchase new and my search criteria sent me to Keller Bros dealership. I spoke with Ben and he could not have been more accommodating and answered all my questions since I would be purchasing the truck sight unseen. Now this is probably not how most people buy a $50,000 truck. But it was clear that Ben was as concerned about me getting what I wanted and sharing exactly was visible and pointing out anything that he observed. On top of that, I connected with Ben just before I left for a week long vacation. He was more than gracious to hold the vehicle until I returned. Since I am near Richmond VA it was not easy to make the sale.When I returned home we finalized the sale and he drove the truck 5 hours and delivered it to my door step!!Keep up the service Keller and Ben. Doing a great job.Sincerely,Mike from Richmond

Te
Review №62

Great Sales and management. This was my second time purchasing a vehicle off Keller Bros and both time there was no pressure and a very relaxed atmosphere. Big thanks to Jermy and Eric for all theyve done..

To
Review №63

Worked with Eric while looking for an F150. He took the time to answer my questions and made sure I got a truck that fit my needs. Would definitely recommend others to shop here when looking for a car/truck.

Ch
Review №64

Sales team (Eric R. ) exceptional and very responsive

An
Review №65

Nate and the whole team were great to work with. If youre looking for a vehicle, Nate will take care of you.

Ca
Review №66

Amanda and her entire team were great to work with. I will definitely buy from Keller Bros again and recommend the dealership to others. Thanks, Amanda!!

Ju
Review №67

UPDATE: I cant say enough. We had to go back for an issue caused by a recall on the car. These people went above an beyond to get his car back on the road. We drive 25 min just to take his car in rather than go to another Ford dealer closer to home.They got my husbands car into the shop within a reasonable time frame. They fixed the recalls pretty quickly and had the car ready in time. Will definitely go back again.

CM
Review №68

Great experience. Fast, easy, and friendly service.

Al
Review №69

Nice place and people are very friendly.

Ro
Review №70

Kellers Bros Ford in Lebanon,Pa is one of the best Ford dealerships that I have ever been to. Their customer service is awesome. Everyone I spoke with was very nice and extremely helpful. They go out of their way to provide customers with the best service.

Ma
Review №71

This car is 14 years old and I have no complaints whatsoever with the car or with Keller Brothers. If and when it dies, I will return to Keller Brothers as I trust them and feel they have always treated me fairly. They kept track of what needed to be done so I always felt safe. Dealing with KB is one less thing to worry about !

Ka
Review №72

Absolutely wonderful experience from an immediate response with request to view the vehicle all the way through driving off the lot. Customer service A+, would recommend enthusiastically, not one detail missing.

Je
Review №73

Keller was amazing. Great experience, simple and fast. Will be back in the future for sure

Ge
Review №74

Keller Bros were great to work with .The finance Manager was awesome working with . And JJ Suk my salesman was the best I’ve felt with since buying vehicle the past 35 years !! Thanks JJ. - love me F-150 !!

An
Review №75

We are pleased. They went above and beyond and treated us well. Small town family dealership.

Ja
Review №76

This was our first time buying from Keller Bros. The service was great! JJ did a great job! No pressure and knowledgeable. It was really nice to have someone that didnt just want a sale but truly wanted us to be happy with our purchase. Everyone that we came in contact with was very nice. The establishment itself is very well kept. Its nestled in the middle of nowhere it seems but it is definitely worth the drive. Overall the experience was fabulous and we look forward to giving our business to them in the future.

De
Review №77

My experience was amazing. The staff was helpful, knowledgeable about the vehicles. Definitely recommend going or even buying a vehicle.

Jo
Review №78

I just purchased a new 2019 Ford Transit in February of 2020. Amanda Stasny help me through the purchase process. My experience here was phenomenal! Keller Brothers was so wonderful to deal with! I highly recommended them as a dealer. They are Christian people and practice the Golden Rule. I like supporting Christian, Family businesses. God bless u all for your service.

De
Review №79

Always get the best service and deals at Keller Brothers Ford in Schaefferstown, PA. Ask for JJ—he is the best, too!

Ri
Review №80

Buying a new vehicle from a dealer is usually a tough experience. I did not have that with Keller Brothers Ford. They were honest, straight forward with the purchase and overly helpful explaining the technology of the vehicle. Most pleasant and easy purchase I ever had!

Jo
Review №81

Eric helped my wife and I buy her new car. He went over and above the whole. Time if your looking for car or truck call and ask for eric in sales.

M
Review №82

Best ford dealership in the area. Ive dealt with most of the other ford dealerships in the area but at keller bros they actually seem to care about your car buying experience and it doesnt stop once the papers are signed either. I had an issue with a used vehicle i purchased and no questions asked fixed up free of charge... it was merely a day later but still excellent service. Highly recommend.

De
Review №83

Service team is awesome. Matt got my truck fixed up and kept me informed throughout the process.

HD
Review №84

The sale people were there to help the buyer. Each sales person was a joy to deal with. Not pushy,very cordial, polite and friendly. And they were helpful through the process.

Mi
Review №85

I just want to share how happy I am with my experience I had with Keller brothers - Dealing with Danielle and Eric for my 2020 Shelby was one Of the best experiences I ever had with a dealership- living in NY I had not so great experiences with the surrounding ford dealerships in the NY/NJ area- I was recommended that I look into Keller bro’s in PA and it has been nothing but a positive experience since- the car was delayed many many times due to the epidemic and I can honestly say both Danielle as well as Eric kept in touch/ updated me every step of the way- they went out of the way to help in anyway they could even while Ford was shut down- if you want to be treated like family, and not like a number, or have some cheesy salesman play games with you, I recommend you checking them out- nothing but FANTASTIC people there- the staff are also super Cool and friendly and provide masks/hand sanitizer as soon as you walk in so you feel comfortable- Thanks again guys you earned my future business and will highly recommend them to family and friends!

Ju
Review №86

Not sure how to go about this, A few months ago I took my vehicle to the Lititz location for an oil change and to have the coolant additive checked. I was advised that there was no need to check the coolant due to the low mileage. When I got the vehicle back nothing was said to me about any other issues. I read the report on what was checked and it was noted that there was a leak. The leak was at the left rear hub. Nothing has been noticed as far a oil in the wheel or area at all but I have noticed a burnt or hot oil smell at that wheel after driving the truck. I took the truck to the Lebanon location due to the fact that it is 3 miles vs 12 miles from the house. I was called after a few hours of the truck being at the shop and told that there was nothing wrong at all with the exception of left over residual on a backing plate. (Picture was given from the service department) I asked the person that called how it is possible that there is no issue when one location commented that it was leaking and the fact that I can smell it and at one point I saw smoke coming from the wheel after pulling a trailer. The service guy said that maybe when I had the oil changed I should have brought the truck to them in the first place. He also advised that nothing be done at this point because there was NO leak. I agreed with him and said I will pick it up. He then told me that they had to get things back together and he would give me a call when it was ready to be picked up. Roughly 1 hour later I received the call. I went and picked up the the truck when I got home i looked at the wheel on the left side of the truck.Now I am not a mechanic but I do know how to investigate and a troubleshoot issues. In my opinion if you are looking for a leak in and around a wheel assembly, the first step would be to REMOVE THE WHEEL. I can without a doubt 💯% say that the wheel/wheels were NOT even touched. I guess they have a special tool for that.I at this point dont know what to think or do about this issue. I have 2 of them to think on, 1 is the Lititz location full of it and trying to pull one over on a costumer? 2 is the Lebanon location unsure of what they are doing when it come to working on bigger trucks or just lazy in not removing the wheels?

Se
Review №87

This car dealership is nearly 100 years old, and is still family owned. The employees took obvious pride in their work. It was down to earth and easy to navigate buying a car. The salesman actually found me a better car in their selection for a lower price than the one I initially went to test drive! I highly recommend Keller Brothers Ford.

Da
Review №88

People are very helpful. I made appointment to have oil changed & in the meantime I also received a recall notice from Ford. The noticed told me to make appointment at local Ford dealer to have this repaired. I went to get oil changed & asked service manager if I could make appointment to have this done & he said he will do it now and save me a trip.

Co
Review №89

Customer consideration must still be a thing with JJ Suk at Keller bros! His honesty, regard and vehicle knowledge made for a great buying experience. Without unwanted pressure he went the extra mile to guide us to an excellent vehicle that fit our needs, wants and budget.

Sh
Review №90

I had a great experience working with Ed Steele at Keller Bros. Ford in Lebanon, PA. There was no pressure, he listened to my wants and needs for a truck and was very upfront and honest with everything. His attention to detail with everything we worked on was excellent. I also worked with Jeremy Weaver and Mike Esseff, who were also excellent to work with. I was able to take my truck home overnight to ensure it was exactly what fit my family, which definitely helped my make the right decision. I would recommended Keller Bros. Ford in Lebanon, PA to anyone looking for a vehicle. I would also recommend asking for Ed Steele for a no pressure, honest vehicle purchase.

Fo
Review №91

I had state inspection,emission, and my 15k mile service. I wait 2 hours and 15 minutes and I thought that was unreasonable. My total bill was nearly $200. Also unreasonable when I could have had the same work done at another dealership for alot less. I will think twice about having work done at KB.I bought my truck there and have tons of good things to say about the sales dept. Cant say the same about Service.

Ga
Review №92

This is our 7th vehicle from Keller Bros. Weve always had good sales experiences and good service wh an we needed it.

Lu
Review №93

Honestly the easiest auto buying experience I’ve ever had. I’ve purchased cars in multiple states and it’s always a hassle and something I dread. JJ made it seamless. I would definitely recommend you see him for a vehicle!

Ja
Review №94

Full disclosure, we have friends who work here but wed never dealt with them on a professional level.These guys are simply excellent. I brought my 2013 Ford Focus with transmission trouble (a known issue with that year and model) here. They gave it to me straight, the warranty may or may not cover the diagnosis and repair Ford corporate can be sticklers with this issue. To add to that their schedule was backed up for nearly a week but theyd take a look at it as soon as they could. My wife and I were anxious, the car had quit working at an intersection earlier that day and left my wife stranded for a few hours it was something of a miracle we could get it to the dealership in the first place. To top it off this was our only car and we were not financially prepared to go shopping for a new one yet.The next day they had it fixed all under warranty! We called other dealerships all quoted us a wait of several days and were not optimistic about our chances of a warranty claim.In short, these guys have that rare combination of being both straight shooters and incredibly helpful. Definitely recommend. Well be thinking of them when the time comes to get a new car. I want to shout out to Brad from the service department that helped us over the phone and was really quick in answering all our questions and Danielle who helped us sort out a loaner vehicle and generally got us squared away really efficiently.

jo
Review №95

I recently purchased a 2016 f150 from Keller brothers Lebanon and I could not have been more impressed. There service is second to none. From the salesman Kevin, to the sales manager Danielle, to the business manager matt, I cannot say enough good things about everyone here. They sell great vehicles at affordable prices and dont hide anything. Ask for Kevin, he is very knowledgeable and easy to get along with. I can truly say it was a stress free buying experience and I will be back when its time for a new vehicle!

Ca
Review №96

We had a very positive experience at Keller Brothers Ford in leasing a new Ford Fusion Hybrid car. The staff was pleasant, helpful and showed interest in handling our needs during the process. Our sales person, Amanda Stasny, demonstrated commendable patience, respect and considerable knowledge. This was appreciated since we have been away from the car buying experience for a number of years. Thank you everyone at Keller Bros. Ford.

Sa
Review №97

The staff is absolutely Amazing. Very friendly, And professional. The waiting area is comfy, with coffee and pastry. They really make you feel special and they want to work on your vehicle. Will never go anywhere else. My husband and I ate looking to trade in our next 2 vehicles soon and would not go anywhere else. Also, Curtis is the Best when buying a vehicle . Sandy and Jim Wolfe

Ch
Review №98

I didnt buy a vehicle here because of another deal. They were very helpful and on point. I will definitely come back for my next vehicle. Ask for Devin!!

Jo
Review №99

I dont normally give five stars to any business, but in this case I will make an exception. To begin with, the sales associate Adam Smith was very courteous, knowledgeable and above all not pushy; as in trying to make a quick sale. I was shopping for a used vehicle and knowing my needs and requirements, was shown the vehicle that I ultimately purchased.I have purchased previously owned vehicles in the past from different dealerships, so I am always apprehensive about what to expect. Needless to say, some are not as open and sharing when it comes to making the sale. When Adam gave me the service history and and care record of the vehicle without asking for it, I knew that this was the dealership that I wanted to do business with.The dealerships entire staff are friendly and courteous, and as they also do servicing, I will definately be a return customer.

Re
Review №100

AMAZING SERVICE. The staff is awesome. They made the whole process fast and easy. Highly recommend.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:1030 Schaeffer Rd, Lebanon, PA 17042, United States
  • Site:https://kbford.net/
  • Phone:+1 717-949-2000
Categories
  • Ford dealer
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:7AM–8PM
  • Wednesday:7AM–8PM
  • Thursday:7AM–8PM
  • Friday:7AM–8PM
  • Saturday:7AM–6PM
  • Sunday:8AM–4PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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