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Boost Mobile
1919 NW Cache Rd Ste D, Lawton, OK 73507, United States
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Boost Mobile
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Ra
Review №1

Absolutely the worst customer service ny the manager Beatrice! Not only could barely even answer a question, she had attitude with every question asked....no knowledge or shared knowledge about phones.....never will i be back.....i went about a mile away to another Boost mobile store and couldnt have asked for better service....take my advice and dont waste your time at the 1919 cashe rd location

Ci
Review №2

Great place to go to phone And phone service

Ce
Review №3

Great place for service

ar
Review №4

I had to switch back to Metro a month after I joined boost. Poor network and data services. Im unable to use the internet on my phone If Im talking on the phone. The gps cuts off in the middle of nowhere in altus and we got lost. No services and no reception. Cant call out or receive calls. Thank goodness I am longer with boost Mobile. With metro, its awesome

Ju
Review №5

Poor rating, brought a passenger there to get 4 lines, told Manager I am current customer and wanted to know how to referrer my passenger. She told me to send him and his family an referral email as she activated 2 new numbers and brought 2 existing numbers over. She was aware her new customer had no way to get to his email because his old phone was broke. When I ask if he needed to reply to the emails before activations she told us know. Especially 2 phones where going to be shipped out of Stated! As I keep checking status of 4 referrals, 1 got denied, 2 been in verifying status since over weeks and nothing showing on 4th one. So I been calling no answer no call back. So I called boost direct and email no answer, today i finally get thru there boost care service and got hung up 3 times after 20-25min conversations a time. Each time i got other answers, as I was put on hold to get hung up.4 times i ask for a supervisor who was completely unaware of what was going on and told me i was out of luck, i was given wrong information but he will do a ticket to the referral program department, what a joke I have wrote them already myself and never got a response. I can just say never again Boost, I know my passenger who signed for 4lines is upset as well as he was supposed to get $100 sign up bonus to.BOOST MOBILE CARE CALL CENTER IS VERY UNPROFESSIONAL AS I TOLD THE REPRESENTATIVE, BACKGROUND NOISES ARE TO LOUD HARD TO UNDERSTAND MAIN CONVERSATION,AND SIDE CONVERSATIONS ARE NOT BUSINESS RELATED, COMMENTS ARE UNPROFESSIONAL AND NOT ACCEPTABLE TO BE HANG UP OVER AND OVER, BELIEVE ME I WAS NOT LOUD OR RUDE IN ANYWAY TO BE TREAT THIS WAY!POOR SERVICE !!! Time to change provider!

Bi
Review №6

Great place for service. Always help me when i need it with my phones. Great prices

Ke
Review №7

Boost is one of the worst!!! If you want a great prepaid service, then go with US Cellular. Its cheaper and so much better in every way!!

Ri
Review №8

I had a great experience with this Boost Mobile store. The staff was kind and very knowledgeable very good place for cell phone service.

Ky
Review №9

Great store, it was nice and clean. The customer service is amazing, they answer a lot of my questions. Tell me the best phone options and price. Love this store

Ph
Review №10

Was told by boost Mobile customer service that I could go to boost store and show them that I have posecion of a phone I bought through Facebook marketplace and cant get ahold of the people I purchased it from to release it from there service contract... Even with texts back and forth to the person I purchased it, boost customer said that should be proof enough.. well,it wasnt for the boost store..

Ra
Review №11

On Sheridan rd, wouldnt go any other place been with them for over a decade. Best ever.

Me
Review №12

I just left the store after being in their for over an hour. The woman that works in there is so patient with me. I am completely clueless on how do use my phone. I completely messed up my phone downloading unnecessary apps that were causing my phone to act up. She showed me how to delete them and she went even further to help me clean my phone and clear more storage. I never have any issues when I go in. She is always helpful.

Ci
Review №13

First they fast talked me into paying more than I was supposed to for an upgrade. Then they sold me a defective phone. If you have a choice dont do business with Boost Mobile. You will end up either cheated, disappointed, or both.

Da
Review №14

Great service

Mi
Review №15

They were real good with helping me

Ch
Review №16

The gentleman with the dreads was rude and had no desire to help me with my issue. Been a customer with boost mobile four plus years and he brushed it off as nothing. I would not recommend coming to this store.

We
Review №17

Helped my friend get her cell phone Great Service

Al
Review №18

Wish i could give the 0 stars because the customer service is bad and the woman rep. Is very rude and talks down to customers and dont listen to the paying customer concerns or complaints.. Save your money and time AND DONT SHOP AT THIS STORE..or you will be sorry in the end... AND BE READY TO GO OFF UP IN THERE.. trust and Believe there Corp. Office has been CALLED

CA
Review №19

Went to this store today and Enquired about getting cell phones! The store Clerk was very Rude and got Angry at me for asking Questions about The phones and service! He was very Unprofessional! I will never buy from them ever! Because of my experience! Called his supervisor! July 22, 2016

Br
Review №20

I came back because nobody is better thank you

Kr
Review №21

Friendly atmosphere! If you got questions they will answer them for ya

Ro
Review №22

Boost Mobile is very good phones I use them I been with him for like 10 years

Ja
Review №23

Be sure to ask if u get service in your area boost will do everything they can not to give you your refund back. 80 dollar lesson for me!

ni
Review №24

I have had so many problems with some one and they have always been really good to hear me through and recommend what I can do

Ke
Review №25

The girl working this particular day was rude!I quit using this boost mobile

Ta
Review №26

Always friendly service!

Ro
Review №27

Got to have patience to go here and as my last visit dictated to me and the clerks are rude and unorganized and unprofessional very bad place for service go to another location in Lawton if you want to use boost service please save yourself the headache

Hi
Review №28

Pretty helpful and know about the products

ma
Review №29

Cool people

Me
Review №30

Good service

Ap
Review №31

I love this Store

Ap
Review №32

Love it

St
Review №33

Cool

Pu
Review №34

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Information
36 Photos
34 Comments
3.6 Rating
  • Address:1919 NW Cache Rd Ste D, Lawton, OK 73507, United States
  • Site:https://boostmobile.com/stores/offers?utm_source=google&utm_medium=lastmile&utm_campaign=0018000000mJPWCAA4
  • Phone:+1 580-357-2222
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:12–5PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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