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CPR Cell Phone Repair Lawton
1028 NW 38th St, Lawton, OK 73505, United States
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CPR Cell Phone Repair Lawton
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Dc
Review №1

I really liked this business, was a repeat customer, brought my adult children here for screen protectors, and have recommended this business to many friends. I recently brought my iPhone 11 in to have the protective screen replaced. When the employee started to pry off the cover at the corner with her fingernail I was about to say STOP, but she already had it off. I didn’t inspect the cover before leaving the store, but saw later that night that the corner was torn off. I went back today to address the issue and was rebuffed by the same employee. If you take a phone or tablet here, take the cover off yourself. Inspect devices very carefully before leaving.An Unvalued X CustomerUpdate: The employee did not offer to replace the case nor consult anyone. She said she would never remove a case with her fingernail. When I asked if they were going to replace the case she said “no.” Had she acted less defensive, valued my business, and even considered replacing the case there would be no issue. Review footage of when she removed the case. If the angle is right you can clearly see her prying the corner with her fingernail.

Ca
Review №2

Megan and John were both so friendly and very accommodating. I spilled water on my Mac book pro and took it to them right away - John gave me a lot of reassurance that he could fix it and said he would have it done ASAP because I was traveling shortly thereafter.Their customer service is BEYOND amazing and the work that they did was flawless. If there was a rating greater than 5 stars they would deserve it!

Wi
Review №3

The people at CPR are awesome! Super friendly and professional. I mainly interacted with Megan, and I honestly can’t put into words how amazing she was with helping me out. I hope I don’t have to get another repair, but if I do, it is reassuring to know the people at CPR, especially Megan, are there to help me out.

Da
Review №4

They offered a Military Discount, were very friendly and professional! They also had a great turn around on repairs! Very glad to have my phone back!

su
Review №5

They where very polite and helpful when talking to they. They told me up front how much it would cost and how long it would take and they where right on. Thanks guys

xS
Review №6

This place is amazing. I have an Xbox Series X that was having issues powering on as well as a broken HDMI port. I went in, told them the issues, and they called me the next day and said it was ready to be picked up. Its now working like new. They even told me what was causing the power issues. Amazing people.

Ma
Review №7

My laptop was broken so I decided to give it to them and they charged me 60$ for checking what’s wrong with it. After 4 days they called me to pick up the laptop because they were not able to fix it. I came and the guy who tried to repair it said “probably it’s a software issue but I’m not sure”. I paid 60$ for nothing. They could event don’t turn it on, take 60$ and say it’s the issue of unprofessional guy who tried to repair it. If you don’t know what’s broken you should give back the money. And if you can’t repair it do not open the repair service… I’m not recommending it for sure, don’t waste your money and time. It’s unprofessional.

Ju
Review №8

I had been walking around with a shattered screen for over a year! I had a bad experience at another phone repair shop that messed up my old phone (worse after replacing a screen). So I was hesitant about going anywhere. CPR not only replaced and fixed my screen/phone they also guaranteed their work! I feel like I have a whole new phone!!! Super friendly and great service too! Thank you!

Li
Review №9

Megan and John were fast and professional, definitely recommend going here for any of your device needs.

Al
Review №10

Excellent customer service! Best prices in town! Super fast. Will definitely use them for all my cellphone needs!

Jo
Review №11

My laptop stopped working and CPR was able to fix it! They also upgraded my computer with a 1tb SSD. My iphone was cracked and Megan was very careful handling my broken cellphone. CPR did an amazing job!

Lo
Review №12

While visiting Lawton, I had a screen protector put on my IPad. Quick, efficient and friendly staff.

Ze
Review №13

Fixed my Xbox within a few days after I was told nobody could do it in town. Even cleaned it and they were just so nice.

Ch
Review №14

Friendly and professional, the people here at CPR Lawton delivered. They were informative of the problem that needed fixing on my playstation and had the repair finished the next day. Fair pricing and quality work, if I ever need help in this line of work, Ill come to them.

Gl
Review №15

I am so happy to be able to talk to my grandson I miss him so much🙏🏽🙏🏽🙏🏽

Ca
Review №16

Great work! Very nice repair person named Chris! He was knowledgeable, kind and quick! I had a problem with a stuck home button after getting my screen replaced and he told me I could come in any time and he would get it right!

Sa
Review №17

There was only one guy working and he was so sweet and helpful. Highly recommend.

Ca
Review №18

Absolutely amazing!!! Wonderful service and they fixed my phone back to perfection! Thank youuu!!!

An
Review №19

Although my iPad could not be fixed, the employees were wonderful there. They tried everything they could which was greatly appreciative. I would highly recommend and will be coming back for any further needs. Thank you!!!

Et
Review №20

Good, fast, and wonderful people to do business with! I had 3 iPhone that I took all in at once and they had them fixed within 3 hours! The guy at the front was extremely nice and helpful!

Ke
Review №21

Everyone was pleasant and very helpful fixed my issue and didnt even charge me for there time. Ill definitely be coming back if i need repairs

St
Review №22

Fast, friendly, and courteous service! Definitely recommend bringing your device here to be repaired!

Ja
Review №23

Took my girlfreinds phone in for a screen replacement. Within 24 hours, despite no drops or strikes the phone screen had cracked down the middle from the inside in her pocket. Reached out to CPR for assistance and was told nothing could be done because the phone screen has physical damage. Either the install was performed incorrectly or more likely CPR cell phone repair purchased a very low quality screen and installed it. I reached a store manager and aired my grievances on the matter. We arrived at the conclusion that I will cut my losses and terminate business with CPR repair. Good customer service, very poor product/qaulity control and seemingly very little regard for reputation or customer satisfaction. At the end of the day I did sign a waiver that the phone screen would not be covered under any warranty however when you purchase a product in good faith it should be expected that the product will be able to stand up to the every day wear and tear of being in a pocket. 75 dollers for a phone screen that cannot last 24 hours in a pocket is beyond unacceptable and I hope steps are taken to prevent such instances from occuring in the future.

Ro
Review №24

Very pleasant experience. Great service, fair price and recommended just what needed to be repaired or replaced. I am completely satisfied with the results.

As
Review №25

They were really friendly and helpful. They gave me a good price and got my repair done in a hour.

Te
Review №26

Great place to get my screen replaced on my iPhone! They were friendly and helpful and it was ready before they said it would be. Price was reasonable. And all guaranteed. I will use them again! Thanks guys!

Jo
Review №27

Great customer service. Brought in an iPad my daughter destroyed. Looks brand new and they even put a screen protector on their for a great price. Will bring back for all my repair needs for now on.

Da
Review №28

Great place, very friendly fixed my shattered phone screen in les than 2 hours

Ch
Review №29

Just picked up my phone. Had the screen replaced. They use top quality parts and replaced the entire top piece, not just the curved S9 glass screen. Working great again. Super nice and very helpful with explaining what was changed out and what was kept/re-used. Anyone has a tech repair issue, give these guys a shot and youll be glad you did!

S
Review №30

My friend took her cell phone there and they work on her phone and did it pretty fast

Cy
Review №31

I went to CPR for water damage to an older model iPhone after trying to dry it out in bowl of rice didn’t work. Chris explained how the drying out process works and told me there was no guarantee the phone would ever work again. Chris brought my son’s phone back to life!!! It had damage to the screen and speaker but Chris was also able to fix that. I thought it was a little pricey but it still was cheaper than getting a new phone. Thank you Chris and rest of the team at CPR.

Ja
Review №32

Made it quick and easy.

De
Review №33

They are great at what they do. Highly recommended!!!!

Ch
Review №34

I would go there again if I needed to.

St
Review №35

Broke my phone screen a little after 3pm. Went to my carriers store and received no help. Googled a local screen repair when I found these guys! They were very helpful and I had my phone back by 5:30pm the same day! My phone is as good as new. Very pleased and I would highly recommend!

Ro
Review №36

Excellent service. Quicker than anticipated.

Ma
Review №37

Very friendly and fast service

Ap
Review №38

This place is rad! We needed the screen replaced on my daughters phone. Walked in, we were greeted by a really friendly person. They told us what would happen and how long it would take and gave us a price really quickly. Fixed the phone in an hour with no issues. Great place!

Pa
Review №39

Great service. Did exactly as they promised.

Cl
Review №40

Very professional and knowledgeable had no problem getting what I needed

A
Review №41

They sold my family member a phone and scammed them where they paid double the phone cost through a third party and when you want to return the phone because they are scamming you they won’t take it and want you to pay more

Vi
Review №42

This visit was my first to a cell repair shop and I was not disappointed. My screen was in bad shape and it was fixed in a few hours. The screen shield I purchased was a great buy also. Id definitely recommend CPR.

Ve
Review №43

Professional and great service to repair your devices needs.

Ce
Review №44

John at the CPR in Lawton did an excellent job at promptly meeting customer needs and helped me find a MAC computer, in great condition, within my budget. John, in the past, has done a fantastic job on meeting my needs on other occasions in regard to technological issues. The service is awesome, which has brought me to CPR in Lawton several times. The small community within the store makes everything personable and sincerely draws the staffs attention solely to the needs of the customer. I would highly recommend coming here not just for repairs, but also for the many excellent and affordable sales that they have for phones, tablets, iPads, and laptops (including MACs). Thanks for everything!

Bi
Review №45

Chris did what Apple and Best Buy did not. When my iPad stopped charging, Apple sent me to BB in Wichita Falls. Upon getting there they only told me they couldnt do it. Recommended repair route an hour away that fails vs a competent and conscientious repair shop in town. No brainer there.

Sa
Review №46

This is my first time to have to have a cracked screen replaced. However CPR will be recommended to my family and friends. They are professional and quick. Left my phone Tuesday after lunch and they had it ready in 1 hour. It is back to working the way I need it. Luckily I have a rewards program with my ban acct so this repair will only cost me $50 once I receive my refund.

De
Review №47

In and out quick and easy. Got my iPhone X up going again without an issue. That and have some awesome screen protectors and charger cables on hand.

Ja
Review №48

They fixed my grandsons tablet screen in 24 hours. Very fast service.

Ma
Review №49

They do not stand behind their warranty! I’ve taken over four phones here iPads and referred a lot of people friends family and clients that I do business with. I have issues with two of my phones after they replaced the screens. There’s no physical damage to the phone the screen is just defective! Do not go here they’re overpriced I only use them because they were here in Lawton and I like to support local businesses I will never refer anybody to them ever again or use them!

Sh
Review №50

Great phone repair 👍 and awesome service! Thank you 😊

Dy
Review №51

Took 3 days for the part to come in. Phone was fixed an hour after I dropped it off. There was a small issue when I got it back but they took care of it very quickly that day.

ga
Review №52

Brought my laptop in for a simple clean, got it back and now the mouse pas is not working. Then I was told it would be $230 to fix. These people are scammers.

Be
Review №53

CPR recently (June 30, 2020) serviced my phone. They provide an excellent, professional service with a fast turnaround on repair work. Great customer service and a great value.

Ne
Review №54

My wife dropped her phone off Saturday with a broken screen. I picked it up today (Monday) and the screen is fixed, but now wont charge like it did before the drop off. Fixed one thing and caused another issue. That $250 kicked me in the groin. Now we gotta figure out the charging issue.. I can only imagine what that will cost. Times are hard, cant keep throwing money away.

Ke
Review №55

Very good service and reasonable prices and repairs.

Al
Review №56

Great service, friendly staff, extremely fast and quality work!

Ba
Review №57

Chris and John know what they are doing! They searched for best part price to give me the best deal, after they looked at my charging port they cleaned it up and it’s working great! And they didn’t charge me! Amazing customer service!! Will tell all my friends!

se
Review №58

Dont even know what to say I dropped xbox off for a bad disc drive never an issue with the Xbox aside the DISC drive (it just went out as far as reading discs never any issues ejecting never a console button issue as I never touched them as 99% of my gaming is digital but the day I tried to watch a blu ray discovered the issue sent to Microsoft they just did a factory reset to fix a reported hard ware issue )26 hours later get a call saying its repaired picked up a few hours later went straight home from pickup plugged up system and my accessories are bugging out assumed because it hasnt been plugged up the Xbox isnt sending the power ...duh so I hit the power button few seconds later off im like ok 1 off tried again same situation hit that eject button and it doesnt move doesnt do a thing like its stuck stuck got told to bring back but im already like that free estimate of the issue cost me 30 odd bucks to be told the drive needed to be replaced for the max estimated internet estimate 130. The price no bigs until now I have a 300 dollar brick that doesnt even power on it makes the noise 0 light 0 signal crazy as hell even got the old it worked for us explanation... no hate but I feel like if u repaired something for someone before they leave you should do quality control and show the customers everything is in working order so u guys dont get a call 5 minutes later about how everything is way worse now with me leaving this review I expect that 1 i will be told now I MESSED UP SOMETHING that was never an issue or a thought.. 2 I WILL BE CHARGED TO FIX IT OR 3 I LOSE OUT ON THE COST OF REPAIR AND NOW HAVE A 300 DOLLAR BRICK***update i received a call and was told to bring my system back we found it to be a faulty part not sure whe. It became an issue but I just picked up my system and everything I left in this review was handled I was taken To the back and they showed me everything was in working order I left this up with out deleting to show how Johns customer service and hard work actually made me happy and to see my system working flawlessly im happy as I was when I picked it up the first time

Ci
Review №59

You want it fixed fast, or do you want it fixed right?. These guys do quality work. I can rest assured it is fixed right.

Ka
Review №60

Went to Battery Plus and got woe is me stories but no service. Went to CPR and these guys are eager, ready and willing to take care of your needs. Their services saved me from buying a new Motorola phone at a fair cost. Im happy, happy, happy. Recommend them to anyone who doesnt want to spend a fortune on a new phone every 1 or 2 years or has damage on their newer phone. Did I say I was happy, happy, happy!!!

Am
Review №61

I feel they went above and beyond to help me and my iPhone camera back together.

Ji
Review №62

They fixed my wifes phone. The job was great and only took about an hour or two. Great job

Ma
Review №63

This place told me that my iPad would be finished the next day at 1000 am and I live out of town. I came in to pick it up and was told that it would be Monday when he could get to it. No call, bad expectations.

Ba
Review №64

Work and service was great and I expect to get what I pay for, even then the price was just a bit high.

Ca
Review №65

Very fast and professional. Great customer service they said my phone would take 3 days and it took 1

Ca
Review №66

I took two laptops to CPR for repair. They were repaired quickly and work great now. John is a very nice young man and is focused on customer service. The prices are v-e-r-y reasonable. I will definitely use them again and recommend them to all my friends. Great experience.

B
Review №67

Great people with great customer service! Don’t waste your time with people who don’t care, these guys do!! Would highly recommend for any type of cell phone repair, they do more than just fixed cracked screens! 👏🏼

Am
Review №68

They repaired the phone quickly, the same day at a great price! We will be back.

Jo
Review №69

Great service, great prices. John is truly skilled with great customer service.

Ad
Review №70

They fixed my iPad that wouldnt stay charged. Very nice guys, knowledgeable and explained what they needed to do. Reasonable prices & didnt take long. Ill use them again.

Gu
Review №71

Quick and very competent, friendly with world class customer service. Repaired my LG V20 cell phone, they researched google for the best lowest parts cost while I was there and gave me a very reasonable part and repair cost. Will definitely go back and I do highly recommend them to all.

Ye
Review №72

Very professional and fast .

Je
Review №73

They only carry iphone and samsung stuff. If you need screen protectors, cases etc for other types you will have to go elsewhere.

Ch
Review №74

Professional service, very friendly, prompt. Will go back for more services.

He
Review №75

My sons phone screen was replaced in less than an hour. I opted to wait outside in my car, and they brought it out to me when it was done! The 2 staff members were very friendly and knowledgeable. I also bought a liquid screen protector that comes with a warranty. Very happy with their service!!!

Ch
Review №76

Amazing customer service. Competitive prices and quality products. I’m so happy with the repair of my phone. It feels brand new!

Ki
Review №77

John provided excellent service, from my first phone call for an estimate to picking up my repaired phone. Based on my description over the phone of a damaged screen and gray lines on my display, John said he believed I needed anLED replacement along with a new screen. His estimate over the phone was the same as the actual cost when I took my phone in for him to confirm parts needed. I had also called four additional repair shops and Johns cost was $50 less than the others, not to mention he has the best reviews of all the repair shops in Lawton.I took my phone in on a Monday morning for John to confirm the parts needed for repair. I paid half down and John ordered the parts that day. He called me on Wednesday afternoon, said the parts were in and I could bring my phone in anytime for him to repair. He said he needed about an hour to do the repairs. I took my phone in that day, around four PM, and he had my phone repaired in an hour. I couldnt have asked for better service. Thank you John!

Je
Review №78

Quick and responsibility priced. Thank you so much for fixing my phone!!

Ka
Review №79

Great customer service. My go to place...

be
Review №80

My mother put her SIM card in her phone minus the tray. The gentleman at CPR took the phone apart and didn’t charge me a cent. Thanks so much!

Su
Review №81

My phone was shattered! It was too much to get fixed, so I thought! My daughters phone screen was broke also. She Googled phone repairs and so on. She found CPR and called for a price. Under $100!! Compared to $150-$200. I asked about my screen, thinking it was a lost cause, it was the SAME amount as my daughter, Savannas. The part came in and here we are today! Lol. We both are very happy with the results. I know John, at CPR fixed mine in literally less than 45 minutes. Yes, I dropped it off the day before, but there were others in front of me AND I was told that it would be the next day. I called to ask about it and was told that he just started on my old screen and would call to let me know when to pick it up. Less than an hour later, John called to say he was finished! I am referring my other daughter also

St
Review №82

Recently dropped my Pixel and cracked the screen. Phone still worked but needed to be fixed. Called CPR and they ordered a new screen. It came in quickly and they had my phone repaired in less than an hour. Works great. Would highly recommend CPR for damaged phone repair.

Ca
Review №83

When I record a video the sound cuts of and my screen has accidental touches like when I type it types the wrong letter

Æ
Review №84

Got my S9 screen replaced for about $300 after taxes. Ordered the part Tuesday, arrived Thursday, then fixed the phone in about an hour. Everything works great now. John is who I worked with and is a pretty chill dude.

Da
Review №85

Really helpful even after I came back months later.

Ti
Review №86

Wonderful Customer Service Great knowledgeable People would recommend Them

M
Review №87

Excellent service! Professional employee attitudes and reasonable price.

Fr
Review №88

They did a great job replacing the screen on my iPad!

Ni
Review №89

Took my daughters iPhone there because the screen was cracked. Quick, fast and friendly service with great prices.

C.
Review №90

I had an iPad Air screen repaired. My iPad looks great. Great customer service. They had to order a part but it was all done in a few days. The pricing was affordable. I definitely recommend this place.

Ca
Review №91

Used their site to request a quote and have never heard back from them.

TE
Review №92

Great job iPad is brand new looking screen repair. Reasonable prices and fast service

Re
Review №93

My phone was fixed faster than I thought it would be fixed, good prices and very good costumer service, plus they give military discount.

Te
Review №94

Great service

De
Review №95

CPR was fast and efficient. Great experience.

Le
Review №96

Absolutely recommend this place,fast work great price,awesome customer service

S
Review №97

Great staff - helped me out and reasonable pricing. Thanks!

Je
Review №98

Loved it, and they were fast.

Wy
Review №99

Thank you for making my situation right! They have very understanding management who will step in and help should any issues arise.

An
Review №100

Outstanding customer serviceFast and efficient.

Information
24 Photos
100 Comments
4.6 Rating
  • Address:1028 NW 38th St, Lawton, OK 73505, United States
  • Site:https://cellphonerepair.com/lawton-ok/
  • Phone:+1 580-574-5612
Categories
  • Electronics repair shop
  • Cell phone store
  • Computer repair service
  • Electronics store
  • Mobile phone repair shop
  • Screen repair service
Working hours
  • Monday:Closed
  • Tuesday:11AM–6PM
  • Wednesday:11AM–6PM
  • Thursday:11AM–6PM
  • Friday:Closed
  • Saturday:11AM–6PM
  • Sunday:10AM–2PM
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