Not a great experience at all. They were rude. And we had an appointment with them. The car sold without any notice. A call and a cancellation of our appointment would of been nice. Also very hard to get a hold of them and good luck having someone answer the door. Poor service. Poor experience.

Totally awesome car buying service. Bought a Subaru from them and it’s been great to me. Super easy to tag your car once leaving there as they give you all the paperwork. Plus I got a 60 day temp tag. Can’t wait to go camping soon. Thanks Nick for a great deal!

Highly recommend if local or near Lawrence area. Great used car buying experience. I helped my daughter purchase a vehicle and I’m so thankful we found an honest locally owed business. She got a 2012 Ford Fusion and she loves it, plus I know it’s mechanically safe so that eases my mind.

I highly recommend. Glad to have found this local used car lot so I didn’t have to travel out of town.

Could have been a friendlier experience renting a U-Haul. I understand the nuisance of having to come in on a weekend but your customer shouldnt feel like a nuisance after the deal is done. Nonetheless Im glad they were able to rent me the truck no one else in the area had.

Very honest. Very nice. Very happy with SUV purchase.

Great buying experience. Super easy and stress free. They worked with my budget, were very informative and not pushy. Highly recommend buying from this dealership plus they really care about the community of Lawrence. Thanks for the fabulous customer service & car.

Terrific service!! They were recommended to me by a friend and I’m so glad she told me about this used car lot. They were so happy to help me and they made the buying experience fun + enjoyable. Loving my Toyota Camry.

Terrible experience getting the title to a vehicle I purchased in full. I called to ask where my title was as my 60 day tag was expired and I needed the title for obvious reasons. The man who answered the phone was not only rude, but intentionally avoided my calls. I would never recommend this place to anyone!

Great customer service. Nick & Morgan were very nice and down to earth people. Highly recommend and thanks for the deal.

Great customer service and amazing crew!

Nick and Morgan are so great!!! We’ve used them multiple times to rent uhaul’s for our business. Their customer service goes above and beyond!! We are so thankful for them!!

Nick & Morgan define great customer service. Will always recommend TheLot Auto Sales!!!!

Very professional people. Family oriented. Gave us a great deal. I absolutely recommend them to everyone.

We saw a Chevy traverse black in color and we fell in love with it and well be discussing it and will let them know it.

Best customer service I’ve gotten in a long time! Super friendly, super hardworking.

They were super nice and it was an easy process! :) loving my car, would recommend.

Morgan and Nick are kind, and did their best to work with me.Highly Recommend.

Thank you for the horrible service 🤮

They worked a good deal with us

All positive