Do NOT at least do online pickup. They will pick things that havent been sold- new old stock. I purchased things three months ago and just realized the car wipes didnt have their plastic cover and were dry. Also they sold me techron that was very old and said it was fine, when it contains petroleum!

Friendly staff was greeted at the door. Staff got what I needed. Staff was professional and respectful.

Great service ! They really go out of their way to help you find what you need🙂

Stuck up not helpful at all auto parts store that none of the 6 battery charger they hv in store are charged in the middle of the day but that is a service they offer...go figure

Excellent customer service and reasonably priced parts make Napa a strong competitor & long-time local icon.

Ordered battery online using NAPA website, which indicated free installation. Went to pick up battery and was told its not our policy to install. We had an incident with a windshield wiper. All of their competitors DO provide free installation. NAPA has moved from a service business during a time when service is a must. NAPA Lawrence does not adhere to their corporate website.

Just stopped in for a quick check up on my engine light and the gentleman working was able to get me an accurate diagnosis in no time . Really helpful and just what I needed .

Needed to exchange a part for my father who has a hard time getting around. The part was purchased with a lifetime replacement, when I walked in there seemed to be a bit of confusion/question but was quickly resolved by someone from the back. Even as a female I felt comfortable and confident that I was getting the part I needed. Clean store, friendly staff and oh how I love the smell of a parts store. Thank you guys!

Very helpful team

Best auto parts experts in town. The part counter guys are savvy!

This store is great. I went there today and Blake and Lewis went above and beyond with my car needs. I also knew all 4 customers in the store. Ill be back. Thanks guys.

Ed is man! Im sure the 70s miss him...

Stopped by to get help finding the right odds and ends for fixing up my motorcycle and Ed went above and beyond to find me what I was looking for

Bad. Didnt buy my oil change needs here. Employee was not knowledgeable about their own sales or products.

Coming back from a hunting trip out west and had my trailer tire bearing bust, spewed grease everywhere. Pulled in to Napa to assess the damage (am not well versed on trailer parts, or anything auto for that matter) Brady at the front desk came out and helped me tremendously. Diagnosed it, called a local mechanic he knew to double check and even had him come out to help fix the problem! Class acts. Very impressed and apprciative of their help.

They had a rare item in the help section that I needed. The guys were very helpful and friendly. Ill be back.

Helpful and even came outside to my car to help identify a part I needed.

Very helpful in what I was looking for

I do not recommend this place. The few gentlemen I have met with have been condescending and rude. They do not understand the concept of customer service. Not to mention, they are typically more expensive than OReillys and AutoZone. I will avoid Napa in Lawrence at all costs.

Had the parts I needed at a good price.

Losers. Total losers. People around town have been talking about this place. Not good. Its not good. Completely uneducated. Weak. Totally weak guys. I would write more if I wasnt too busy spending money at other stores.

Only place on Sunday that can make hyd hoses.

Very helpful, friendly and professional..

Never been here, but Im sure you guys do great.

Great place to buy parts!

Best place for parts!

Ok place

Awesome parts