user
Advance Auto Parts
2535 Iowa St, Lawrence, KS 66046, United States
Appearance
Advance Auto Parts
Comments
Je
Review №1

Dude went out in the rain and changed my battery for me! Great customer service.

Pa
Review №2

Got a battery replaced here and the process was quick and smooth. Dustin was super helpful, friendly, efficient, and willing to go the extra mile. Thank you again and I appreciate you!

Lo
Review №3

Went in for an item and all the employees were up front talking about what they were doing for the 4th, and did not to offer to help and did not help when asked. The customer service has gone down hill since the old days. Did not even get any greeting as you enter the store. I guess that would have interested their talking. Very poor customer service.

Mi
Review №4

Great place to buy parts. every now and then the manager can get a little short with you. but overall good shopping experience

Br
Review №5

Cody is the best person to talk to over there. The best thing about advanced auto parts is that you get to pop in, ask the most basic question and someone there will find it for you. I dont know about you but I am a beginner in fixing cars and having someone like Cody to help me figure things out is super beneficial

Di
Review №6

Service was great but store has not been cleaned for over a year if that. Needs to be cleaned daily.

di
Review №7

It was great. A gentleman named James went the extra mile to help me find some axle bearings for my boat trailer.

Co
Review №8

Great place, better than anywhere else. The guy with Hughes on his shirt is a great employee and always gets me what I need, John on the other hand is kinda eh. But it’s okay.

Rh
Review №9

Great place to by parts. Excellent customer service!

Gi
Review №10

Staff was helpful and nice

Cl
Review №11

5 star experience. I walked in last week with a very unique Auto problem. The staff and manager worked with me to ensure that I had the tools and parts that I truly needed.

Se
Review №12

Bought a new battery and it had a questionable charge to it, but I took it back and they gave me a new one...thanks..

Pa
Review №13

Dustin installed my jeep battery under the front seat in the rain. Dustin and Greg(?) were kind while we waited out the big storm.As always this is my first go to place due to their customer service...excellent!

Je
Review №14

Very friendly service. Went in because of a dead battery - they had me run up, installed the battery and was on my way in less than 20 minutes! Love this place!

Du
Review №15

Great place to get the parts you need very friendly customer service. They went above and beyond to help me get the right parts I needed for my vehicle!

F
Review №16

They held a starter for me and tested the one we brought in and told me it was good. They offered to run a system test on the car if we could get it there. We did and they found no issues. They were really helpful! They didnt try to sell us anything we didnt need.

Da
Review №17

Always had good luck getting what I need here. If they dont have it they will find out how to get it. Rock solid folks work here too.

Do
Review №18

They had what I needed cheaper than what I saw online

Wi
Review №19

The person who helped me went out of his way to assist me with a battery install in my motorcycle i lacked the right screw adapters and he gave me some that were left behind, very helpful. (also no security cameras outside, witnessed a hit and run on a trailer) ((seriously))

Ti
Review №20

Good service.

Jo
Review №21

Took care of my battery problem professionally and quickly

Am
Review №22

They have what I need most of the time. Staff has been pretty cool.

Ch
Review №23

Good Morning Lawrence. I manage this store and work very hard to make sure every customer gets the best auto parts shopping experience in town.

An
Review №24

Great service

Ma
Review №25

We bought a radiator cap which was too big but will be taking it back in exchange for the correct size.

Sh
Review №26

The battery I purchased was a smidge higher in price over some competitors, but I needed it done so I stuck with these guys. To my surprise the gentleman helping me not only carried the battery to my car for me, but he also installed it and took away my old one. I was super appreciative of that!

Pa
Review №27

Had to buy a new hose for a vw. They didnt have any in stock but the gentleman asked me to hold on for a minute. Went to the back and came back with a hose pretty close to the same one. He didnt have to do that but I greatly appreciate it! IlI be going back when I need to get more parts

As
Review №28

Friendly and fast service, you can rent tools to complete projects which is awesome. Easy to find stuff and if you need help or advice they are very helpful and nice about it.

Ma
Review №29

John and Bricen were working when I came in. I asked John to check my engine light and a a bolt needed replaced on my battery. They checked my engine light but Johns only advice (repeatedly) was to take it to a mechanic. Apparently if you clear an engine light (since the issue sounded like it might have been a fuel fluke) the store can be fined. Didnt write the code down or anything. Just take it to a car repair shop. Pretty unfriendly dude with an attitude 🤷‍♀️

Al
Review №30

Courteous staff, very helpful. Had a battery go dead and they hooked me up.

Th
Review №31

Called ahead to see if they had the part I needed. Clerk was helpful and pleasant to talk to. Since Napa is pretty out of the way, Ill be coming here again.

De
Review №32

These guys were very helpful and had what we needed, wouldnt think twice about going there again if needed.

Sc
Review №33

Nice guys; let me wait inside while I waited for AAA to get the keys I locked in my car.

Te
Review №34

Even though they advertise “Free Battery Installation”, the associate flat out refused to install my wife’s battery. No explanation given other than he doesn’t want to do it. But he still wanted her to purchase the battery from him. We will never spend our money there again.

Pa
Review №35

Excellent

Je
Review №36

A good selection and helpful staff.

Ja
Review №37

As always, very helpful and pleasant to work with. If you need anything for the auto Advance is the place to be.

Le
Review №38

They almost always have what u want

Da
Review №39

Best service in town! Extremely helpful! Thank you! #Roger

Mo
Review №40

They told me about an online coupon which saved me $ plus they even put my battery in for me!

Ci
Review №41

Fast pace good things

Br
Review №42

I called multiple parts stores in town they did not carry the parts needed to fix my vehicle. Advamced auto parts has everything i need everytime.

Ra
Review №43

Very nice and helpful!

Br
Review №44

Big inventory, very helpful staff.

El
Review №45

Good parts.

Ra
Review №46

Great service!

He
Review №47

Friendly staff who diagnosed an engine error code.

Du
Review №48

Helpful people, prices three times that of online dealers, need to bring down some.

Gr
Review №49

Very helpful staff

Da
Review №50

Biggest selection of parts in town!

Ra
Review №51

Good price...

C
Review №52

Auto parts store

Cr
Review №53

Great service

TD
Review №54

Great

Information
19 Photos
54 Comments
4.4 Rating
  • Address:2535 Iowa St, Lawrence, KS 66046, United States
  • Site:https://stores.advanceautoparts.com/ks/lawrence/2535-iowa-st?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 785-749-2941
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations