Nice little parts store. I like the retail area better than other local parts stores. Everything Napa has displayed for purchase has an actual purpose. Not a bunch of stick on, smell funny, cover up or fail on first use junk. And the knowledge of the staff is a bit better.

Excellent customer svc, staff extremely helpful, was able to pick my parts up quickly. Will definitely start going here more.

Extremely rude staff. I walked in to 3 ladies at the front and walked up the register the lady was on the phone but i didn’t realize that. nobody acknowledged me. Siara was super rude, and so was amber. wouldn’t recommend this location.

All the time I have had a good service in this store but today if I had a bad experience I always carry oil to recycle and drain up to 8 buckets of oil to recycle and there is no problem. Today the black girl work on the back she only let me drain 2 buckets and she told me that there was no more space and I told her yes, she answered me angrily and she opened the door for me to leave as if she was the owner of the business, very bad service for that person

Super bad service, no one asked if you need help with something, they just walking around ! 👎🏽

Professional staff, quick service and they had Everything in stock. The place was spotlessly clean.

Terrible! Dont bother trying to call, if you do get through you just get put on hold forever but mostly it just rings or goes to voicemail

Ive been dealing with Napa for over 30 years their parts are very good quality and back by their protection. Highly recommended

The staff is helpful but I find NAPA to be the highest priced auto parts store around. Seems like unless you have a commercial account its really difficult to shop here unless theyre the only one with the part.

Definitely better than autozone, tried 3 times to get the right one only to have to return it again, get my money back and off to Napa auto, where the first set I picked up were the best at $10.00 off each one, so all in all, I got the best for 20 dollars less than what Autozone charged........

Only complaint is that the staff moves slow

Really helpful staff and amber is really nice and helpful and guided me through the process how to solve my problems.The team over their is very good.

Great customer service. Friendly staff, always smiling when you go there.

Stood there at the counter for 5 mins. Not one person behind the counter acknowledged me. Gave my business to Rockauto, half the price also.

Always have the parts I need.

Awesome fast service. If a part is wrong they are quick to exchange and get the correct part. Staff has been there for years great staff great people great service!!

Good service

Poor customer service! Multiple employees walked back & forth pass me without even speaking when I got in line for service. Made me wait 5+ minutes before greeting me!

Great place for parts since its a warehouse they tend to have what you need in stock

Courteous and helpful staff. Quick service.

Great counter person . Very helpful and found the parts I was looking for, give me the address and even called to make sure they had them

A very good parts store that is only 5 minutes away from a napa warehouse. With that being said, if they dont have the part in stock, they can usually have it by next day. This is a older store and pretty much everything comes from behind the counter. Not a place to walk up and down the isles and browse.

I picked up my order I placed on the internet without issue. Helpful staff too. Well-stacked store/warehouse.

Great people and they are knowledgeable...... That says alot

Very helpful, Jeff was my seals person

Great people at NAPA. Jana and Bailey always take great care of me.

Quick help at the counter, and friendly service. The biggest plus to this location is that theyre the distribution center, so their stock is better than other, smaller local NAPA locations.

LOVE this location very nice employees that know what your looking to buy

This business was family operated for many years. I worked there in the early 60s while in high school, they were as good at it then as they are now. congratulations

Huge napa store, usually have everything in stock. This is a distribution center

Excellent customer service from a helpful staff. Always a good experience when doing business here.

The local Warehouse is right next door so if you need a part its usually there.

Small town respect and service. No messing around. Theyre just good at what they do and theyre nice when they do it.

Great service I got my situation taken care of immediately

The people are great, new location!! Super sweet new digs

Great Service and Good acknowledgement of the product that are selling

The people are great, and worth the wait. Super helpful.

The guys who fabricated and installed the rails in the back storage area, are not men they are Gods!

Great and professional

Excellent service, kind people at front desk

Come see the new location - Moved to 9941 Washington Blvd N, Laurel, MD 20723! 12/1/17

No better than going to Auto Zone.

Good service knowledgeable staff .

Knowledgeable staff and very helpful

Awesome people.

Really good place

Good service

Very nice store

Is the warehouse they have everything

Very helpful

Service was ok

Excellent

Excellent service

I love visiting the map because they always serve you with kindness

I like it because they are so kind

Good offers but I wait almost 20 minutes.

The best in spare parts and what I look for I find it in NAPA # 1