One of the employees is too lazy to look up parts in a book, Napa in Billings was able to help me in a matter of just minutes.

Honest home town parts store experience. They are willing to dig in and help find solutions to what youre looking for. Competitive pricing with no hassles if parts need to be returned or exchanged.

Last few times I went there they have got the wrong parts. They got rid of all the good help and got usless help now !!! It was a good place at one time, now you cant trust the help

Jim has really been working hard to provide the best customer service possible

Great atmosphere and helpful knowledgeable people

Helpful crew who will go the extra mile to get you what you need.

These guys went above and beyond. Helped us out broken down and out of the way. Brought us a part we needed and lent a hand even. Super good group of guys and would have been screwed without the help. Thanks guys!

When I realized I needed a new car battery, I had trouble finding one to fit my car. So I called NAPA to order one in for me. Jimmy went the extra mile and offered to check other vendors in town and managed to find one. When I arrived to pick it up, Jimmy was at lunch. Patrick filled in and not only took care of my purchase, but installed my battery as well. I just had to share how much I appreciate the great customer service from these two!

Great people and great prices!

Extremely great!! Genuinely cared about getting my parts and they were hard to find.

Slow! Locals come first. Dont bother going here if you are in a hurry or not one of the good-ol-boys.

My Dodge Intrepid battery kept losing charge. Went into Laurel NAPA and Travis came out to put a tester on it. It was low in cranking amps and showed about half life left. He looked at the date I bought it and replaced it no charge. Thank you for your service.

Awesome place 2 get parts and storage unit great people

Great people & they can get you anything

They do their best to get the right parts every time.

They have the parts you need and usually the service to back it up. Sometimes their service is a little slow, especially when you a questions about a product on the shelf, but I think this is attributed to being short handed, not incompetent.

Knowledgeable and friendly staff.

A very helpful

Great bunch of guys and great service. Been a long time customer and will continue to be for a long long time.

Good customer service and knowledgeable staff. I go here anytime I need a part.

Great service very knowledgeable staff.

Knowledgeable, helpful, quality products. We dont go anywhere else!

Always friendly staff, great hometown parts store

Really good parts store and good service.

Good parts

Excellent place Excellent people.

Variety of parts and good service

Always friendly service

Great service

Also willing to help

Love having a NAPA in Laurel!

They had the part I needed.

Excellent people

Great service

Great Service

Awesome!!

Friendly service

They got it....

Friendly employees.