Few shelves were empty, thats not the norm for this Walmart. It is on the busier side of things, but they seem to manage it very well. Never long lines, they have scan your own, 2vareas, which Is where I like to go. For the most part, everyone is nice. But its retail and if youve ever worked retail, this is common. But overall I dont get real uptight about the trip to Walmart anymore. Early mornings are best time. 4 to say 8 or 9, probably the busier time of day. Depending on the day of the week. So happy 🛍️😀lots of Halloween, and clearance 9n all fall decor. 👹🎃👻👽🤖
Great store, even had work boots my size 14!
Parking lot needs to be maintained better. Always trash and pigeons on the ground
This was the third Walmart I went to trying to find my car battery in stock to warranty it. They had the battery in stock but would not help me because their battery tester wasnt working. They could have gotten one off the shelf to test the battery but refuse to because it doesnt print out a paper like their original tester would. They said the previous store should have given me that paper when they tested my battery before realizing it wasnt in stock. They directed me to go back to another store with a tester and get the paper and then come back to them again for the battery! You have to drive around all day to multiple stores to see if the battery is in stock & they have a working tester because nobody in automotive will help you over the phone to answer these questions. Their battery prices are cheaper than auto parts stores but not sure its worth the hassle.
I love shopping at Walmart. Everyone is so helpful and friendly and nice to me. I always find what I need. What more can I ask.
Its Wal-Mart! Who doesnt love it 😊?
Store is well stocked and very organized.
Purchased shoes for my kids last year right before shut down due to the pandemic, they didn’t like them so they were never worn and they were put away and forgotten about. I found them this year with the receipt and all tags attached. I took them to do a return or exchange for what ever they could give me since I know it’s been a year. The cashier Shandra at the customer service said there’s nothing she could do because they were from last year. I asked her if she could at least do a store credit for what ever they could I didn’t care because if I were to come in without a receipt, she would do it anyways and she said no because she already scanned the receipt. I asked her to please get her manager and she left mad and came back laughing… so professional. The manager came out And asked what she could do for me, and I told what happened when I purchased them, I said I understand you have a 90 return policy but if someone comes in without a receipt, they would give them a credit no questions asked. So basically I said, if someone stole something from your store, turned back around to return them, they would gladly give them merchandise credit, but because I was being honest and brought my receipt, they can’t do anything for me?? Does that sound right?? She said that the cameras already saw the receipt… what? I know the cameras only get checked when there is a theft issue so that’s not true. She then suggested to take them back to a super center and don’t show receipt and I could get more money for them… I am baffled. This encourages people that steal things. That’s the real reason this store has everything locked down. Yet they still continue to lose thousands of dollars by allowing people without receipts to return or exchange stuff. It makes no sense. It makes no sense that a person without a receipt can get a credit, but a person with an old receipt gets turned away. Very smart. I would get it if it was a receipt for your daily toiletries and average daily things that can be found year round, but for things that you don’t normally carry and there is no way for someone to buy multiples and try to get money back… that’s just amazing logic. I spend hundreds of dollars at this store, I know one persons money means nothing to a corporate like this, but this is just amazing how customers service is really not customer service. They’re unprofessional to say the least. They will support the people stealing instead of their customers who actually purchase their products. Great Job Walmart Management and Shandra. You did great today.
Its Walmart. Get in, get out, dont expect anyone to help you. Its like the self improvement problem solving store for the public... Cause you got to think on your feet and just use the Walmart app to locate anything.
Been around since the Walmart first opened in the early 2000s. Its changed a lot from a half decent middle class to go to store to a nuthouse. Its great to stop by and grab a couple things that you need and then get out. 3 stars. The employees are rude most of the time. If your not happy with your job, get a new one.
The employees were great store was cleaned worker were nice ...
Ordered a custom photo with frame and waiting 2 weeks for it to come in. On the day it came in I went to pick it up and they said they already have it away to someone. How can you give my product to someone who doesn’t have my info to pick up the item. So basically someone who worked there took it for themselves. I know they did cause it was a dope as naruto themed image in the biggest size they offer.
Unfortunately this walmart is not in a good part of town, lets be real, it isnt! Every employee I have spoken to here os sweet as can be and they are always helpful and just pleasant and for that reason I am giving it 5 stars. Kindness, helpfulness, and just being a good person goes such a long way. Walmart you should be appreciative of how amazing your employees are, just today i was helped by 2 ladies on the floor, the wonderful women who rung me up was just great, and the gentleman bringing in the carts, well we had a laugh at some road ragers un the parking lot. Thank you to the employees at walmart your positive vibes is why I even go to that walmart🤗
Photo lab is great instant prints 4x7 .29 cents each. And dvd storage of your phone photos around $5 per dvd. We back up this way and WD MyCloud. Awesome
Clean, parking ok, the lines coukd be redone, they vould use more staffing, but when I did find staff they were very helpful.
Good job thank you very much. God-bless you and be safe.
Pretty easy to get through. One of their smaller ones but clean and friendly.
Walmart loves to donate and i appreciate all that they do and donated.ty walmart
What can I say? Its Walmart. Stay away from their produce. I bought a watermelon that was literally CRUNCHY and had no flavor. Im talking, potato chip CRUNCHY! The tomatoes rotted within 2 days in the refrigerator. The spinach had a weird taste. Their meat is ridiculously over priced! Youll find decent bargains throughout the store but know your prices or those bargains arent all theyre cracked up to be. The Greeters are friendly but once you get passed them, dont bother anyone else if you dont want to be irritated. Manners are a lost concept to mostly every employee passed the Greeters. Please avoid the Customer Service line! Theres usually only one person working and theyre stressed. I waited in line 40+ minutes to return the CRUNCHY watermelon. Normally I wouldnt return a food item but the CRUNCH just sent me into outer space.
I uae the pharmacy practically every day and the staff are always great and friendly.
Need more employees to do the pick up. It so slow and have wait 30 min after it been confirm. It should be at least 4 employees to bring out of the pick up delivery. It not fast enough.
I do shop here for some inexpensive items.
It has become a nightmare to go to a Walmart. TERRRRIBLE !!!! Dirty, dangerous, full shopping cart in the parking lot all the time, total disorder, no inventory, terrific customer service!!!
Customer service was not having a good day ..i tried to exchange a 10$ item i got as a gift i didnt have the receipt they sent me to the store i bought the it and to ask for the original receipt i was confused with their policy .. i called online service (walmart app) which they said i can return an item at any store and they apologized and made the refund online with a 25$ giftcard and to keep the item... Thats was a surprised the way the took it seriously and the way he helped me file the complaint to corporate...It showed me there is people who still cares...5 stars for online service....through your app walmart beta i am testing took 5 min. To return my call....
Customer service skills of lady in electronics SUCKS!! She very was rude! I will make it a point not to shop that department when this particular lady is there!!
The eye doctor was great. The receptionist that does the paper work and part of the eye examination was rude to me. I am a Filipino man in a relationship with a Black women who I bought with me to our eye doctor appointment today. My name is Douglas Sorro and my girlfriend name is Alice James. We were not given good customer service because of our different races being together. The pregnant lady who work on the selling glasses side did not ask to help us in anyway after our eye examination. I left the eye center very hurt, and very uncomfortable it upset my day tremendously. Mangement should please look into this matter and never let it happen again. It is very bad for business. Thank you for immediate attention on this matter. D.S.
Always great deals at Walmart. Just one star short of the one line for cash paying customersGets annoying but hey its Walmart what do you expect
Best place to pick up all the things you need
I was able to find everything and the staff was very helpful.
This store is never organized but their curbside is the best in town
I was able to find most of what I wanted. Cashier was a delight.
Its not bad but theyre letting it run down very quick for a Store thats only been there a few years.
Like most Walmarts around here customer service in Walmart is purely lacking of anything good... They also closed the money center an hour before the hours they have posted online and on the store doors.The employees dont even smile at customers 🙄Let alone even TRY to help any customers....Employees are all too busy gossiping, moving unnecessary items two inches over or very rudely placing stereotypes on all the young adults in the store,following them around the whole shopping trip, assuming every young adult steals..... All while the 80 year old man behind the disrespectful employee shoves ensure down his pants ....All in all Walmart is the worst place to have a good experience.... They might have good prices, one stop for everything you need and are great for passing the time, but they hardly treat their customers right. .....
Great store. Did not have the PAW Patrol rescue truck that I was looking for :-(. I will continue to look at other Walmarts.
Clean and easy to shop employees are helpful when needed
Unfortunately the neighborhood demands that a lot of the products are locked down against theft but it is a good, convenient market store
People at checkout are extremely helpful and consistent with me.
Not a bad Walmart, could be better.(preaching to the choir, I know haha) they tend to run out of items fairly quickly/often. Some staff members can have a refresher course on customer service(tip: talk about the customers AFTER they are no longer around haha). The clothing items have improved A LOT but, I tend to go to this Walmart when I’m in a rush since it’s in my area.
This walmart had empty shelves everywhere. The management doesnt seem to walk around to look at the appearance and stock levels.
Not as good as other Walmarts like near 215 and Decatur. But for a quick stop. Its ok. Rough crowd.
Always a fun time at Walmart. You can only get half what you went in there to get. Because they dont have it. Which means you have to come back again.
Tyler was extra helpful a surprise because he went out of his way to assist us.
Walmart.com FAIL. Ordered a car battery, manager denied my Core Fee refund and said the receipts dont match Tells me to call customer service, CS tells me GO BACK TO THE STORE! Ive found and infinite loop. They just point the finger at each other like the Spiderman meme! Meanwhile I just want my 12 bucks back to get a couple pies on sale. NEVER AGAIN WILL I EVEN SHOP AT WALMART. Costco for life.
Store is always somewhat dirty, there are some helpful employees but most are just going through the motions of collecting a check, try to get someones attention for help and they keep walking like they dont hear you, this is rude beyond measure, thus the single star because there are no zeros
Could be much cleaner and more welcoming. Didnt seem like a happy vibe walking in like others iv been to.
My experience wasPhenomenal.Great communicative skills
I used the pharmacy i called to confirm that my Dr.sent the prescription in.The pharmacist couldnt find any prescriprion.Saul at the pharmacy counter said call your doctor and then call back my Dr.sent the prescription to the wrong pharmacy I told him where to send it immediately I called the pharmacy back Saul had it in his hand when I called he said they were a little busy could I call back in 1 hour 10 minutes later I got a text telling me my prescription was ready thanks Saul you are the man.
Thanks to the I believe manager VANESSA OMG shes helpful asfk thanks again your the employee Walmart needs I appreciate you you made my son happy
The manager Sharon Lenox was awesome and went above and beyond! The lady needs a raise higher ups, not even knowing what she makes but Im sure its not enough. Thank you again!
It certainly isnt connected to the big boy Toluca Lake California never go back the food was bad and the service was no better no thank you
Just Wally world always something funny to see and good prices from not paying there employees
Usual Walmart but the terrible, piped-in indie music was on full blast. I couldnt wait to get out of there.
This location is one of the very few locations that have had associates that actually care about customers.
I bought my baby a paw patrol bed and he loves it perfect size for him. We also bought some sheets and pillow a paw patrol to go with it. You can always find variety of stuff here.
Need more selection and it would not hurt to change it to a super walmart
Its Walmart. Dirty floors, crabby people
This place is a mess. It definitely needs to be cleaned up. Sticky floors dirty bathrooms.
What can I say its Walmart and it is what Walmart is
Meh its walmart,slow,staff is always to busy to care if you can find one and just to crowded. Support a small business instead.
No fruits, small grocery sction. Big store.
I have been searching for Barbie’s Dream Camper Power Wheels for my daughter since March and haven’t been able to find one. My sister helped me call around to local Walmart’s and found some at Arroyo Crossing! They only had four left in stock! I have a mid-size SUV and was very concerned that it wouldn’t fit. Well, team Walmart had that covered! The site manager was very helpful with information should my purchase not fit in my car and the associate who assisted me, Sean, literally went ABOVE AND BEYOND to help me get this to fit in my car! He even helped me remove it from the box so that I could fit it in my car! Thank you Sean and Team Walmart! You’ve made my daughters Quarantine Birthday super special! Although this wasn’t an essential purchase, it is a purchase that will light up a child’s heart for many years to come and couldn’t have been possible without Sean and Walmart! Thank you from the bottom of my heart!
Good service and good price
WalMart Is One Of My Favorite Places To Shop.
Very clean and organized store fully stocked shelves and very friendly helpful associates
Nice Wal-Mart. Go there a lot.
These are the most laziest people ever at the Walmart on lake mead and rancho, very very unprofessional
Customer service was great. Had to do a money transfer and thanks to Jazzy, it went smoothly and the money arrived on time.
It was ok just another store though it was really just another store 😐
Great staff... Clean store
Too many people on welfare enjoy shopping here. Very dirty place sales associates tells customers to go to the bigger store.
Walked there across street they very seldom have their shelves filled. Today the systems went down so I left empty handed. Went for ingredients to make bday cake for grandsons 18th. 😒
Wow this Walmart has just about everything you could need. Food, clothing, bedding, electronics, shoes, books, toys, makeup, cleaning products, pharmaceuticals and even a Subway. This is bigger than our store was in Moorpark, CA. And they had more products on the shelves. I enjoyed my first stop there and our clerk, Doria was a kick. Thank you.
I DO NOT RECOMMEND THIS LOCATION TO ANYONEI wouldn’t even give it a one star had no choice so I could leave a review.I walked in Walmart at 12:19 to get a money order when it be came my turn it was 12:40 the lady ask me was I doing a return I told her NO i need a money order and she okay the lady next to will take care of it so I go up to the lady she looked very tired in worn out I asked her can I get a money order she told me it was down in I said how the lady next to you said you will take care of me and that’s when I asked to speak to the manger the lady was the manger she acted like she was to busy to notify the customers of this problem that very unprofessional I didn’t get her name but I wish I have to put but you guys should know by the schedule I DO NOT RECOMMEND THIS LOCATION TO ANYONE
Favorite Walmart. Helpful staff. Curbside pick up is fast, convenience no limes free. Hope they keep it after or if Covid goes away
My uncle was looking for pajamas they did not have a variety for older gentlemen only three different types of pajamas and they were basically the same so that was surprising. I do realize its not a hot ticket item but I thought that would be a little more variety. So anyway otherwise the store was great no problem didnt stand online long and everything was good.
Be warned, they only accept returns until 8PM. Most ridiculous thing Ive ever heard. In my experience, if a store is open, you should be able to make a return. I stood in line for 10 minutes while the lady in front was returning literally 50 different items to be eventually told to come back tomorrow or go to a different store 15 minutes away (30 min extra total to do a return? No way) Bad showing of customer service today
I suggest not shopping here, their store is dirty, takes 20 mins for an associate to help u, u can even get a hold of the front desk for help, this is the worst walmart Ive been too and the store isnt even busy
Always very crowded with only 1-2 checkouts open and the self-checkout (8 spots) open allowing 20 items or less. Lately the lines for the few checkout areas have lines running more than halfway to the back. Ridiculous. One would do better going to Walmart on Decatur & Charleston.
Awesome being able to go in there and get stuff fast now because of the self checkouts
This Wallmart may get a bad rap because of its location to some people, but I like it a lot because of the location (just off the freeway) the staff is always friendly, clean and really easy to get around in
This location seemed to be out of everything I was shopping for. But, employees are pleasant and store is clean.
This walmart is not my favorite. 3 stars because their stock and selection of clothing is just limited. Not bad for basic home/household needs but very limited.
So apparently instead of pulling someone from drive up or some other part of the store or even having management just actually covering down they instead shut down the costumer service desk and make returns impossible to do because theyre short staffed and have no one to run the desk. Yet they have like 5 supervisor just standing around doing nothing.
Went in for 1 thing & was able to get in & checked out within 5 minutes.
Went to Walmart at around 7:30AM to grab an assortment of items, needed to redeem a Gift card but unfortunately it was past 8.. when Customer service is supposed to be closed.But Luckily an amazingly kind women was still working overtime and aside from still processing the card, she also humored us and didnt make us feel bad for shopping late.GIVE HER A RAISE, her name was Evelyn
Its a big place and has many great snacks for low low price
No problems here, go in, find what you need and then go home.
Older Walmart, still fully stocked. Lots of csr and checkout counters.
Well stocked! Thats always a plus! Good customer service
I love going to Walmart, its my one stop shop place?