I want to say huge thanks to Clara from InStlyle flooring. My rental house was ruined by the tenant and I was going to repair and sell it, but with Claras help it turned out as well renovated property that was worth keeping as an asset. And I appreciated the help so much, as I fall sick with Covid and quarantine and Clara took care of everything that had to be done, including coordinating the deliveries and different contractors. I am truly grateful for her excellent taste, high responsibility and just kind attitude. By the way, the cost of materials and the contractors was very reasonable. Highly recommend to use InStyle flooring and Clara!
Want to give a huge shout out to Shawna at In style flooring for her professionalism and knowledge. With over 22 years of experience, she came over to my house and gave me some great ideas on how to convert the older tile and carpet flooring, to one that is more up to date and easy to keep clean. Since I have pets, this will make a huge difference in the home. Thank you Shawna for not being the typical sales person and pushing products on me.
Charles Hunnicutt was polite, sincere and helped us with our decision in flooring. He brought to our home several choices so we could decide what works best with our decor. The best customer service ever and I highly recommend InStyle Flooring and Designs for your flooring needs.
I am so grateful to InStyle! They transformed a dated home to a modern, comfortable design. They helped me pick waterproof flooring and carpeting. Clara guided me through the process - she is a pro and such a comfort to work with. They also replaced the fireplace stone and its now the centerpiece of the room. I am so grateful for their work and attention and recommend them highly.
I have been using InStyle now since they opened and couldnt be more happy. I love that it is a One stop shop!! Ive purchased tile, cabinetry, counter tops, and love working with Clara and her staff. She is knowledgeable and always has time for me, or clients I may send down to make product selections. As a local General Contractor engaged primarily in residential remodeling, Im known for being super picky about the work that is done for my company. Clara is always there to assist me, or my clients whenever I need it. She always takes whatever time is necessary to assist me, or my clients, and understands the sensitive nature of the budgets for our jobs. Knowing how picky I am she sends only the best installers to my jobs to make sure I get top quality installations. I cannot say enough about the level of professionalism and integrity with which she operates. I never hesitate to recommend her and her staff. Great showroom! Great products! Great people!
Great price, selection, and install guys were fast and professional. One issue after the install and they came back in an hour and fixed it. Top notch team and would highly recommend Angel and his crew!
Clara and her team at InStyle Flooring & Designs are amazing! Ive been working with Clara for the last several years on all of my flooring and design projects for my business...she even helps me stay under budget on most projects! Recently I referred my mother to her to remodel her kitchen and redo the floors in her entire house. My mother also had a great experience and loves her new design elements. Clara is honest, fair and is a great designer with great ideas. I wont even bother with anybody else because I know that the quality, price and level of customer service is unparalleled.
We’re doing our house in phases, we completed phase one. Claudia and German did such an amazing job . They got the job done in about a week 2800 sq ft of flooring and upgraded our kitchen with quartz, beautiful backslash and stone wall . Claudia knew we were going to be overwhelmed with all the beautiful material so I gave her my budget, they came to see the house amd got a feel of the look we wanted . She gave us 5 options and went from there . Overall amazing work and customer service . Thank you
Angel Ortiz is amazing! He gives great service and gave me an amazing price! I highly recommend them!
We wanted to do an accent wall for our living room and get our courtyard flooring done. We decided to go with instyle flooring. They gave us a very reasonable price. Claudia helped us pick the materials to use for our wall and our courtyard. She was so nice, honest, and helped us gave the look we are looking for.During actual work, German was on time with the other worker Juan. They worked so hard and got things done faster than we expected. German was very particular upon quality of application. And Juan would listen to any of our concerns and made sure that everything is taken care of. We had other workers doing work in our courtyard. They were extremely patient getting things done in their end.I highly recommend going to instyle flooring in doing any flooring or accent wall needs. If you’re looking for quality work, time efficiency, and beautiful craftsmanship, this is the place to go! Its worth every penny!
As a vendor who has supported Clara and her team at Instyle Flooring & Design in the past, I’m confident in sharing that her and her team have a caring heart and will work hard to meet or exceed your expectations when it comes to flooring, cabinets, and countertops. If you haven’t been to visit her showroom yet, I highly suggest that you find time to meet with her or her team to discuss the variety of options and designs they have for you!
Angel is amazing in every way. Thank you for all the help being so kind.
The Instyle Flooring & Designs customers service very good, they are take time to show all the designs, they have a lot of options....Theyre very nice.
Customer service here is the worst. There are many companies that do this type of work but it comes down to how you are treated as a person. From the moment I first walked in the door I felt undervalued as a customer. I wasnt greeted by the salesperson and when I finally made contact with him, I got the feeling I was a nuisance. He didnt want to explain the process for a bathroom remodel so I then asked for price ranges which he also didnt want to explain. I get it that you cant give me a price when I havent picked out my materials but I was obviously asking questions for a reason.... I wanted to know the process! Any good salesperson would of taken my questions as an opportunity but not this place. I finally got fed up and walked out. On my way out, I heard a woman in the background ask why I left upset but she never tried to make contact with me. Again, the customer service here is horrible and I can only image how bad it would get if I actually made my purchase with them and something went wrong. Thank you for saving me a future headache InStyle. I am happy to take my business elsewhere, where I am valued and treated with respect.Update to business reply:Thank you for your reply. However Angel was not very friendly. He spent about 5 minutes with me before I walked out. This was after I patiently waited while he helped the only other customer in the store that also left unhappy. I was the only customer in the store when he was helping me. I was trying to figure out what a bathroom remodel entailed and he wasnt helpful in that. Every question I had was responded to with an objection. Any good salesperson would have asked me questions. He never asked me what style I was interested in, what tile I was thinking about, how big my bathroom was, nothing. He never asked a single question about what I was looking for. Maybe Angel should be trained on how to ask questions instead of assuming the homeowner knows exactly what they want.As far as the woman who said something when I was leaving, the voice came from the back room where customers dont go. I can only assume this was another employee. It definitely was not a customer. The store was not busy at all. As I mentioned before, I was the only customer in the whole place.I appreciate that you have excuses for the poor service but I definitely will not come back to do business with you.
Angel went above and beyond to find the perfect flooring for me.
Wonderful customer service and excellent craftsmanship..
Large selection of tile and flooring! Beautiful showroom
Great place and great selections
Takes no responsibility for contractors work who also owns this company. The work was just awful and the entire experience was a nightmare! BEWARE, dont do it to yourself! Look elsewhere!