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Master Automotive Centers
3344 N Rancho Dr, Las Vegas, NV 89130, United States
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Master Automotive Centers
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Ko
Review №1

This is the best mechanic shop Ive been to in Las Vegas. The people are polite and punctual, the prices are very reasonable and the car is always finished in a timely manner. Id recommend it to anybody. Truly a business that puts quality first.

Je
Review №2

It can be hard finding a good auto shop that you know and trust. But I think I found the place! Been here a couple times now for major car repairs, have not had any problems, and the prices are reasonable! John was very friendly and very patient and explaining everything in laymans terms. All in all highly, highly satisfactory experience!

J0
Review №3

We moved back here to Las Vegas in 2018, we needed work done on our car. We found a place but weren’t happy with them. We were told about Master Auto, they were awesome!! This is the only place we now trust in working on our car!! The employees are amazing, especially John, the office manager! He goes out of his way to help you! They make you feel like family!

Hi
Review №4

Would highly recommend these folks. Theyre great at communicating, timely, and do good quality work!

Jo
Review №5

Great service and prices.

Za
Review №6

The work was done quickly and done WELL. If you have a Third Gen Camaro their welder is the guy to talk to for exhaust. They wound up having to change my catalytic converter (they made sure to get my approval first, which is more than I can say for some other shops I’ve been to) and were happy to show me the old one, which was definitely done for. I’m very selective with who I take my vehicles to and I’ll definitely be coming back for more exhaust work! All the employees I interacted with were extremely friendly and knowledgeable. And most importantly it sounds like a muscle car again!

Pa
Review №7

Took my car to master automotive and had a great experience. They fixed my cars vibration and now it’s so quiet I can’t even hear it running.John was so kind and understanding of my special situation and worked with me. I will definitely be a return customer. They’re honest and didn’t try to upsell me for things I didn’t need. Thank you John. You’re my hero this week! Lol

Ad
Review №8

I had an after market exhaust install. The guy asked me what I wanted and did an amazing clean job. They finished in the time they said it would take to do the job and did not try to hustle me with unnecessary services. I would recommend to friends and family.

Sa
Review №9

I’ve been out in Vegas for over two years now and I’ve been trying to find a good mechanic. So happy I decided to bring my cars to Master Automotive Centers. The mechanics there are great and John is amazing! He was beyond helpful, very informative! They are honest and trustworthy, no additional costs!! I highly recommend them!!

Fr
Review №10

Got the 5 tender box with red beans and rice for 8 tender small mostly breading dipping sauces cool service was great anyone no how many ounces per tender let me no Ill be back

Tr
Review №11

Absolutely awesome service...will recommend to family and friends!!! Thank you for ur outstanding service!!

Ti
Review №12

This Place is great!10/10 needed some exhaust work done, and they got me in and out in no time. Also costed me $100 less than everyone else, and looks amazing. Thank you Master Automotive Centers!!

Wi
Review №13

Amazing people, they really do care about the job they do. I would highly recommend them !!!!!!!

Ni
Review №14

Horrible customer service ran by horrible people. Will never return to this place and will be letting my friends know how extremely unprofessional and degrading the place happens to be. Wish I could give no stars.

Sa
Review №15

The guy was looking at me all confused as I was explaining my overheating problem. Its called a thermostat dude!

T
Review №16

Great communication on work that needed done and no surprise costs. Honest and trustworthy. Ill be taking any further work needed there.

Ja
Review №17

These guys are fast, efficient, and you can’t beat the price. I took our vehicle to 5-6 mechanics over the years and they couldn’t figure out what was wrong with it. These guys recharged the AC and it went out again a few days later, so they found the problem that the other places never found, replaced the condenser, didn’t charge us for the Freon, and with all the labor, they came out at half the price of some other places. In short: good honest mechanics at a fair price. They’ve earned my loyalty.

H
Review №18

John and Oscar are so nice and honest.They are my go to guys. You wont be disappointed.Julie M

Hy
Review №19

My family has been coming here for over 5 years now and have never been disappointed with the work. We come here over any other place because it is not just the work that is exceptional, but the employees here too. They know us by name and treat us like we are a part of their own family. I would highly recommend here to any and all of my own friends and family in the future.

Mo
Review №20

Needed help with a check engine light for my 2005 Nissan. Both catalytic converters needed replacing. John, Robert and Vic helped me. The price was good and it was a big job. Nissan runs great now and passed smog just fine. Thanks for helping me get back on the road.

Ad
Review №21

Oscar, John and Jazmine helped me with my vehicle today and all are very polite, friendly and professional. I will be recommending them and I will also be using them for both vehicles maintenance. Thank you to the staff.

es
Review №22

My car was making a noise. I went to a mechanic nearby. I went 3 times to the tune of over $800 dollars and they could not find the reason for the noise. My friend recommended Master Automotive. I went there and did a test drive with Robert, one of the mechanics. He said during the ride I think I know what is causing the noise. They put the car up on the rack and Robert was right. They fixed my car - NO MORE NOISE! They took me home and picked me up after my car was finished. They do this for all their customers. I recommend them highly. If you bring your car there you will not be disappointed.

Ma
Review №23

Knowledgeable. Trustworthy. Reliable. I had an issue with passing smog due to computer connection issues. From the beginning John and David were professional and were there to help and not just take my money. They have earned my future business and I highly recommend them for all auto repairs.

Me
Review №24

Theres a cluster of car repair shops all within say, 2 miles my area, so I picked the one with the most consistent 5 stars from the most number of people, and I found John & Vic at MAC. And you know what, they delivered and I wasnt disappointed. They even drop me off and picked me up from home. Thanks guys!

Ou
Review №25

Great people, Great prices, Fast service. You won’t be disappointed!!!!

Ke
Review №26

I took my ‘06 Grand Caravan in for an exhaust leak issue. Shortly after dropping it off I received a phone call from John letting me know exactly where the leak was coming from. He gave me a quote which was WAAAAAAAY less than I had anticipated. I’ve had this van for 6 years now and after having the crew at Master Automotive Centers give it some TLC, it is now running the best it ever has since I first bought it. I will definitely be making my way back to their shop for future repairs. Thank you M.A.C.

Er
Review №27

I had checked the BBB and noticed that Master Automobile was great and had awesome reviews. Even though this business was across town for me, I rather go to a business that takes care of me and not rake me over the coals. They did just that. They took care of my car and the price was very reasonable. Very friendly staff!!! Great business!!! Thumbs up!!

Br
Review №28

Master automotive center! Vic and Greg were great to work with. Got my Van back up and on the road again. Theyre my new go-to mechanics. Brett - Premier Wine Cellars and Saunas.

Ke
Review №29

John and the team were very honest and respectful. We were on a short visit to Vegas when we had some car troubles. They helped us out with superior professionalism when needed. Definitely recommend this group if youre in need of any repairs.

Br
Review №30

Great experience, friendly staff, and unbelievably reasonably price for the work I needed done. The best part was we noticed something strange a day later. We called and they they immediately had us come in and checked it out. Found the issue and got it resolved while my wife waited. Definitely have made me a returning customer.

De
Review №31

IoI tmy car there for a answer transmission issue and got a quick response within 3hrs. The work was done quick and i received a warranty. John was very polite, professional, and helpful. I will be going back for future issues.

Be
Review №32

Courtesy and Excellency in hospitality was shown when I first walked in to make me feel welcome, since this was my first visit. Everything that was going to be done was explained before it was done(so I was was in the know). The work was done in a timely manner at a reasonable price. I will return for more work in the future.

TR
Review №33

Fabulous job. Took care of my daughter like she was theirs. Appreciate all they do

Cr
Review №34

I can say I have been beyond satisfied and happy with Masters. Their work is always done well. I never have to return to have work redone. I have referred a lot of people to them and will continue to do so. They are honest and reliable. Their work is always done in a timely manner and at fair prices. The staff is kind and knowledgeable. I never leave disappointed. Thank you Vick and staff for taking care of our vehicles and keeping my family safe on the road.

To
Review №35

John & his crew were very knowledgeable & they fixed 1 issue but were not able to fix my broken temp door. John advised me to take my Camaro SS to the dealer. Its 11 hours labor to replace a $30 part & as of today Chevrolet dealership has had my car for 8 days!

VA
Review №36

Found their ad on Facebook. Effectively communicated with me and bid my repair $300 cheaper than 3 other shops that quoted me. Will do business again.Additionally, I had the job done by them in the middle of COVID-19. Their shop was clean and they were extremely accommodating.

Ri
Review №37

Pre inspection with CEO Victor, service manager and installer provided me with great overview all existing conditions, what options i could use and answered all of my questions up front. Crew was knowable and actually installed my system as per my instructions. Crew was friendly did not try to rush me out while discussing install. 24 hour turn around was great even tho this was a custom restoration.

ar
Review №38

Thank you Oscar, John and Robert. For a very good jobs on, my kids car brakes problem. Highly recommended. 😷😷😷😷

Ke
Review №39

Excellent service and work done correctly. They were referred to me by another customer and I’m glad they did. Master Automotive will get all my business from now on. They are honest and dependable.

K
Review №40

Came in for a 2nd opinion quote, and they gave a fair, competitive price. Were very professional & helpful throughout the entire process. Accommodating to my schedule & the work was done as promised & on time. John & Ed were great to work with. I have an almost 30 year old car & felt very comfortable having them do the work on it instead of the dealer. Would highly recommend them & will bring my car here again for future work.

El
Review №41

Great experience working with this business. They were able to answer my questions over the phone. Gave clear descriptions I could understand for work needed on my Jeep. Called with updates but did not pressure me to have more work done right away. My Jeep was finished when they said it would be. Took a couple days, but I wasnt in any rush.I initially gave them 4 stars because they are not open on the weekends. Changed it to 5 stars because my Jeep was stored away safely after business hours.I will definitely go back and recommend them.

Ti
Review №42

Great place to get quality auto repair work done on your vehicle. The owner Vince is a cool business man. His workers are quick and efficient. Thx.

Le
Review №43

I had been looking for so many repair shops and finally found the most reasonable priced and most trustworthy shop. I had my car serviced here 3 times so far and every time the customer service is great! My car is always repaired quickly and they always do a fantastic job! The people at the shop treat you like family as soon as you walk in the door!! I will recommend Master Automotive to all my Family and Friends!

Da
Review №44

Called to see if they could do a transmission service (drain/refill) on my Sonata. Said they could, gave me a price, which was reasonable. I advised that I needed to wait while the work was done so needed to schedule an appointment. They gave me a date and time, I came in, they completed the work on time and it actually cost a couple of dollars less than the quote. Very friendly crew, answered all of my questions. Recommend giving them a try.

Mo
Review №45

Great service, work and price!!! The owner Vic made my first time experience feel very comfortable and for me feel worry free. I had never been in such communication with an owner of an auto shop to where he even introduced me to the mechanic who would be working on my vehicle as well as show me the problem underneath my vehicle in which my oil was clearly leaking from. The mechanic did a great job in fixing the major leak and also suggested for the near future on what I should also get done. It’s hard to truly find an HONEST, TRUSTWORTHY, and RELIABLE mechanic shop and I just hope that this one will be that one. Thanks again for your service!

ka
Review №46

They got my car in on short notice and had it fixed very quick. As a single older women finding a reliable mechanic, is my one of my top priorities. They answered all my questions and concerns about my car. They took their time to make sure I understood the process, without talking down to me. I felt relieved after leaving my car there to get worked on, I knew my car was in good hands.

al
Review №47

Straight forward. I would highly recommend masters. They do everything in house. They guarantee there work. You might find places that are cheaper but remember, you get what you pay for.

Ma
Review №48

Very happy with the work

Ma
Review №49

I recommend this place very highly. The guys John and Vic were AWESOME!!! They were very helpful. I had a flow master muffler installed. They did such a GREAT JOB, It looked Factory. This was the third truck I had done with them do, I will continue to do business with this company.....

Ch
Review №50

Diagnosed problem quickly. Got part ordered and installed quick. 5 stars!!

LJ
Review №51

I wouldn’t take my cars anywhere else! The guys at Master Automotive are friendly, efficient, fair and most of all do great work. From putting aftermarket parts on my Challenger and Acura or servicing my Nissan truck I trust them!

Sa
Review №52

Best place to take your car in Vegas!

Be
Review №53

They helped me identify all the issues with my car and asked me what I would like done . & within a few hours my car was ready . Really happy with it (:

Da
Review №54

This is a great shop! My wife hit a piece of metal on the freeway and poked a hole in the condenser and radiator ( thank God it didn’t go through the windshield) Took the car down at 7:30 am finished car buy 2. Take your car here. Mike worked on my car. These guys a pros. Thanks again John and Mike.

Da
Review №55

Another great visit to this shop, helpful as usual.

Pa
Review №56

Great guys to work with. Vic keeps you updated on progress daily. Highly recommend.

Er
Review №57

They did an awesome job on my car highly recommended the best auto center in Las Vegas

Ca
Review №58

I have had work done and my son, all has been excellent no problems. On an occasion we were saved over $400.00 by bringing to our attention that my sons car which had been registered in Cali now registered in Nv could use a different part!!! Yeah I would recommend in an instant.

te
Review №59

I take my 2000 Honda Accord to Master Automotive Centers on Rancho Drive exclusively. Vic and John Are very professional and focus on the reason why you bring your car to them. They offer quality repairs at a reasonable price. I refer my family, friends and colleagues to them because they are honest and trustworthy. Thank you for all the great service guys! Great mechanics!

Gr
Review №60

I recently had an a/c, cooling system and fuel system service done and so far, Im happy with the results. Shortly after that service I had water coming into the cabin during a car wash 😬 John had one of the technicians get under the hood and puzzle out the issue which he confirmed and spelled out for me with a printed diagnosis and pictures and didnt charge me a shop rate hour. Very cool! Long story short, Ill get those grommets replaced sooner rather than later at Master Automotive. Thanks John!

Vi
Review №61

I was very happy that you were able to fix my car so fast. I am so glad that I found a place to bring my car in the future I appreciate how friendly and helpful you were. I am totally satisfied. Virginia Corkins

Pr
Review №62

Honest, good solid value. These guys are a real pleasure to do business with. There are closer places I could go to, but I dont. Well worth the extra drive to get dependable work done. I highly recommend!

Be
Review №63

I have been going to Masters for years, but hadnt had to since I have a newer car. When I went to a big name place for an oil change because it is close to my house, they told me I had over $1000 worth of work that needed to be done. Instead of getting it done, I went to get a second opinion from my trustworthy Masters. They indeed told me that everything was fine! They always look out for your best interest and are not about just making a buck. Plus, Bill is always fun to talk to when you go in to the business.

Je
Review №64

Very professional people. Will definitely be going back there again

ge
Review №65

They were very knowledgeable about the issues my car was having. Ive tried other repair shops but they werent able to correctly diagnose the problem. Master auto came through for me and fix my car right the first time. I highly recommend them. And they will be the only repair shop i use going forward.

Ma
Review №66

Fuel pump went out to my truck. Dealer wanted BIG $$$$.Master Automotive Centers on Rancho took great care of me. Picked up my truck. Finished the repair same day and saved me 40%. Nice guys too. John helped me coordinate everything over the phone. Kept me updated through text, since I was at work. Made the whole process easy. Highly recommend.

Em
Review №67

Master automotive has helped me with my vehicles for almost 10 years now. They are honest, knowledgeable and friendly. They have solved issues that are routine and that are out of the norm with my cars and done so quickly and for a reasonable price.

Ca
Review №68

Getting ready for a long road trip. Did great diagnostic. Knowledgeable mechanics.Trust that they do what say. Thanks guys.

Se
Review №69

This shop was straight forward. Did a complementary test drive with me to listen to the car and discuss the symptoms. Advised us that we will need a new transmission, but were able to do a modified tuneup to keep it going a little longer. Very knowledgable.

Sc
Review №70

The gentlemen at Master Automotive are very knowledgeable, helpful and efficient in diagnosing and fixing my vehicle in a timely manner. I have full confidence in them when I drop my vehicle off that it will be in working order for a long time. Highly recommended!

Th
Review №71

If you’re having ANY automotive issues, these are the guys to take it to! They are thorough, great prices, fantastic customer service, and turned a bad experience (car breaking down) into a great experience! We will DEFINITELY be back here for ANY and ALL automotive maintenance and if/when any other issues arise! Thank you SO MUCH! John and Ed were SUPER!

Jo
Review №72

The guys here are AWESOME!!! They know the business of cars and dont rip you off. Ive been taking my car to them for a little over a year now and as long as l live in Vegas, they will be the only auto shop that will take care of my car. They treat everyone that walks through their doors like family and they do whatever they can to help. They are all fantastic guys.

Ca
Review №73

Best auto service in Las Vegas. John and his Team provide complete, conservative advise and expert implementation at a competitive price. Vic, the owner, is attentive and concerned that each customer has a good experience and will return. I highly recommend this shop for all your service needs.

Wa
Review №74

Took my car to them, they rebuilt the transmission, still didnt feel right, drove it for a few days then brought it back, was told another part was bad, he wanted to charge me for the part. I complained and he decided not to charge me again. Took a few more days, the car is running properly now,. Would have been better if they fixed it right the first time. Time will tell if is fixed properly. Been driving the car for several days now and the transmission feels very good. I would use them again and I would recommend them to my friends.

Ch
Review №75

Ive visited Masters Automotive on several different occasions for different repairs. I initially went in for an oil change because I had a coupon and my usual mechanic was always too busy to schedule me without a weeks notice. I found that Jon and Vic were very helpful, understanding, and professional. I decided to make this place my new regular shop. Cut to a few months later when both my alternator and clutch went out two weeks apart, they had my car repaired and back on the road both times faster than I expected. The owner was even nice enough to offer me a ride home while I left my car there for repair. I was very impressed with the service here and would def recommend to anyone looing for a good, honest shop with fair prices and excellent work.

Jo
Review №76

I visited Master Automotive today, 5 July 2018, for what I thought was a transmission issue. After a little investigative driving, which I was allowed to accompany, Dennis was able to find out that my transmission was fine and the noise I was worried about was coming from my front right bushing. They were able to get the part and replace it within 2 hours. Customer service was outstanding with none of the overselling that is standard practice in other shops. Just what you need and nothing that you dont.

Bl
Review №77

Everything was straight forward, and fully explained. Great service and answers even when the repair took longer than expected due to parts that were no longer made since I drive an older vehicle.

Sc
Review №78

I used to work at this location when it was owned by a different family, and I am very happy to see that the new crew (new to me anyway) is just as committed to quality work and service. The office manager and owner are very friendly and professional. Went in for an oil change and it was super affordable for full synthetic! I dont even live in Las Vegas anymore, but this is the only place where I feel comfortable taking my car if I need any repairs/maintenance while visiting family.

Mo
Review №79

Masters Auto is an amazing place to get car work done!! Friendly and very customer oriented! They work with their customers in every way!! The customer’s always come first!! THANKS!! 😉👍 My name is Tauny Hart, used my sons google account

Ch
Review №80

Service began and was completed on the timeframe promised. Employees were extremely professional and congenial

Ja
Review №81

I recently had my vehicle serviced at Master Automotive Center for what I thought was an Electrical Issue. The dome line suddenly went off. After replacing the bulb, the light would not turn on. I was told that it was an Electrical issue. I took the car to Master Automotive Center for an Electrical System Analysis. When John phoned me an hour or so later, I was all set to hear that it was a costly repair. But, John asked me to come by and pick up my vehicle. He told me that it was just the wrong bulb being in the slot. This truly speaks to the character of Master Automotive Center and their employees. This could have easily been a costly upcharge. This speaks highly to the integrity, honest and professionalism of this world class organization and its leadership.Thanks Vic and John,Roosevelt

Ju
Review №82

After being overcharged by the local Ford dealership for far too long I finally decided to search for a good, family owned auto repair business. After reading reviews I came upon Master Automotive on Rancho & so glad I did. They were friendly, polite, fast & best of all they charged me HALF what Ford wanted for the same job! I’ll be using them for all auto repair needs from now on!

Co
Review №83

My 2007 PT Cruiser had a major computer issue. John and the crew determined the issue and fixed it for me. They let me know there could be other issues and if so theyd take care of it for me. About a week later sure enough my check engine light came back on. It stalled out at stops, and made an awful grinding noise when turning. I took it back in and they had it fixed and it the door quickly. Thank you Master Automotive for all of your help in fixing my car! I highly recommend this shop!!!

Co
Review №84

I cant say enough good things about this place. Everyone was nice and the price couldnt be beat.

Ke
Review №85

John and the guys here are incredible. My vehicles run the best they have in years since I started using them. Thanks!

Mi
Review №86

A great experience! They took the time needed to help me find the right parts for my truck. Excellent work and great customer service!Highly Recommended

Ja
Review №87

These guys are the best. They really care that they give you the best service! Wont go anywhere else.

Ta
Review №88

Best service in town. These guys go above and beyond to help you with whatever issues you are having while being friendly and professional along the way. Theres no other place Ill go for my car needs and no other place Ill recommend someone to.

La
Review №89

Honest and professional business, highly recommend!!! Had a complete transmission rebuild and 4 x 4 repair. Will return again to have them work on our vehicles. They treated us like family. A+++++ rating

Bi
Review №90

Been looking for a mechanic I can trust and who is reasonable in LV for a few years now. Tried the GM dealer... May be trustworthy but I am not that well healed! I think I have found my long term auto service center. Fast, efficient, helpful and reasonably priced.

Mi
Review №91

The team at Master Automotive Centers are fast and efficient with the oil change and tire rotation for my Lexus ES. I wouldn’t have anyone else do service on my car! I would recommend them to anyone that needs their vehicle serviced.

Sa
Review №92

The Better Business Bureau gave them an a rating and I can see why. They were very friendly, professional, knowledgeable, fair and honest. :-) Thats just what youre looking for in anyone you do business with.

La
Review №93

Masters automotive went above and beyond to help me with my Van. I would recommend this automotive repair shop to anyone who wants honest and reliable service. Thank you guys for all of your help very much appreciated.

El
Review №94

I had the best personal service from Master Automotive Center. My initial meeting with John at the service desk really set the tone for the rest of my experience. The owner manager Vic gave me the reassurance I needed that the amount of work that was being performed on my Nissan Murano would be to my complete satisfaction. Because of the excellent service I received, pricing, the technical work, and customer satisfaction, I highly recommend you consult with Master Automotive Centers on North Rancho for your next automotive needs.

Jo
Review №95

Performed a front reline on my Nissan. Great job done in a timely manner.

Ka
Review №96

I had a very pleasant experience here. I knew that I was having transmission problems and I knew that from previous experience with my vehicles that transmissions issues could be very costly. John Miller assured me that they would definitely get to the bottom of the problem. He called me before closing on the day that I brought my car in. They had already assessed the problem...it was 2 quarts over on oil and 2 quarts under on transmission fluid. I had a “backyard mechanic” do an oil change because I was trying to save money. I’m not ever going to do that again! From now on I will be having all of my preventative maintenance and repairs done at Master Automotive Centers.

Jo
Review №97

On a 1 to 10 rating scale this shop would nail that 10. Window fell into the door - motor failed. I did not think they would be able to complete that job on a Friday afternoon, but I picked it up before rush hour. Love the service!

Sa
Review №98

I take both of my cars here and always get great service. As someone who knows nothing about cars its a relief to know Im being taking care of and not being overcharged due to lack of knowledge. John in the front has great customer service and he always lets me know what is being done on my car and why. Definitely recommend.

Ti
Review №99

First time customer at Master Automotive Center... Good experience over all, staff is very pleasant and knowledgeable. Repairs on my car wore done promptly and at a competitive cost.

Be
Review №100

Good quality and reasonable! Its hard to find a shop too trust, and I trust and recommend this shop!

Information
91 Photos
100 Comments
4.9 Rating
  • Address:3344 N Rancho Dr, Las Vegas, NV 89130, United States
  • Site:http://masterautomotivecenters.com/
  • Phone:+1 702-710-4447
Categories
  • Auto repair shop
  • Brake shop
  • Muffler shop
  • Transmission shop
Working hours
  • Monday:Closed
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:7AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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