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AA Auto Care - Ann and 95
7860 W Ann Rd, Las Vegas, NV 89149, United States
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AA Auto Care - Ann and 95
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Mi
Review №1

Well, my car had broken down so I went there, spoke with Juan, he was very helpful and eager to assist me. He quoted me and the price was fairy& I recommend this shop very professional and ready to assist in all your vehicle repairs. I was having a bad day until I walked in there. Yes I will be recommending your shop to others. Thanks Juan I appreciate it Mike

Ka
Review №2

Hank was really nice, he gave me a good deal to fix my cars spark plugs, coil packs and belt. He was such a big help. Definitely will be coming back. Thank you guys for all your help I appreciate it.

Es
Review №3

Took my car into AA auto care. Juan was absolutely amazing. My car was leaking oil, it had been in the shop 3 times. I took it to AAA Care Plus on Rancho all 3 times. The vehicle was leaking oil tremendously. I have spent $3.300 for all of the repairs on my car. Juan took the time to find out where the oil leak was coming from,reviewed all of my invoices and discovered that the work that they claimed to have done was never done on my vehicle. Shaun was also amazing and gave me wonderful advice on how to handle the situation with the other shop. After all of their help I asked Shaun “ what do I owe you for all of your help?” He’s response was “ absolutely nothing “. I can’t tell you how much their help means to me. After dealing with a shop that kept charging me and creating more problems to have them truly care about my car meant so much. They have a customer for life ! I will only take my cars to their shop. I can’t thank them enough!

Le
Review №4

Renee was very professional with helping me with my needs of my car. I definitely recommend having your all your car needs done here. Very polite and kind. I’m gonna be telling all my friends and family about this place.

Pe
Review №5

I love these guys! Moving here from San Diego 2 years ago, Im thrilled to find a mechanic who I trust. That means so much!

Ro
Review №6

I have brought my vehicles to this shop for years. They have always had the most cordial employees. Service has been done expeditiously each time. And they have NEVER tried to up-sale me on anything.

Sc
Review №7

AA Auto Cares friendly service patiently helped solve and correct the problems with my cooling system that were preventing a smog test and re-registration for my trusty old 2001 Rav4. As a semi-retired school teacher whp cant afford to just blithely drop my car off at the $$$$$ Toyota dealer, I so appreciated their efforts to help me get the job done with less expenditure, plus their driving me home and picking me up were so appreciated. Juan, Renee, and Gabrielle were awesome in helping, and thanks to all the mechanics too ! I will return as needed.

Ga
Review №8

Place was great. I got my truck service done there and they were fast and helpful. I definitely recommend them for anyone needing a mechanic. Ill definitely be bringing back all my vehicles.

Ch
Review №9

The worse experience I’ve ever had been experienced, going to just get a synthetic oil change. I ended up waiting 3hrs, then was told I have other issues including brakes and Roters replaced and they wanted to charge $450 when there was a coupon for $129 . Also, I asked about buying the parts for my oil pan since there’s an Autozone next door to the shop, and the manager said I had to go directly to the dealership and there would be no warranty for labor after purchasing the part from the dealership. I called Volkswagen dealership on speaker, and they advised that the cost to replace my oil pan would be $350 with warranty. They are a rip off and try to take advantage of single women such as myself. I would NEVER do business with them again, Ever.

L
Review №10

Taking my minivan here was a nightmare! I gave them a vehicle that needed some belts and the rack & pinion replaced, they gave me back a vehicle that was leaking so badly it wasnt drivable! Apparently they had changed the transmission seal in their general maintenance and created an enormous leak that emptied the transmission fluid in 2 days of light driving!! I brought it back to them asking for them to fix the leak and after 5 days they said there was nothing more they could do unless I replaced the whole transmission! My husband did some research online and determined that if he changed the axle shaft, that would help the problem. It did. My husband is not a mechanic, yet he was able to save us $3000 by not allowing this rip off shop to talk us into a new transmission for a van that has no transmission issues!!! Stay away! Go anywhere else!!

Ca
Review №11

Great place ex ceptional people Corney is great and professional mechanics are fantastic

Re
Review №12

Do not take you vehicle to AA Auto Repair. The mechanics there perform fraudulent work and over charge. My car was in their facility three separate times for suspension repair and still is not fixed, after being charged over $2000. Additionally, they misdiagnosed the issue with my door, then decided to fix without approval thinking I would pay for the repair, and acted like they did the work out of good faith. Now, in addition to the unfixed suspension, my door is broken due to their negligence and they refuse to return my calls to even fix the door they broke. The district manager, John, refuses to return my calls. They scam people continuously and after reading several complaints on the better business bureau (obtaining a failing rating), this is a common practice for them. Buyer beware.

Zo
Review №13

I called ahead of time for a service. She confirmed availability. By the time i got there (10 minutes later) she told me the person is gone and he will be back in 1 hour. Big waste of my time. Will never be back again.

Ka
Review №14

Very Professional, and friendly I went in for a smog check, and an oil change previously, James helped me and walked me through my repair sheet. This time I was thankful enough to get the same great service, also by Eddie, Jay and James . Thank you 🙏🏽 all so very much. 10+STARS

Lu
Review №15

Very friendly and nice staff and service.l will come back for there service again.

Al
Review №16

I’ve been going to AA auto since 2018. I do all my car work with this company. Last summer (2019) I had an issue, my car a/c Was not blowing cold air. I paid for a service and they (the location on centennial and loose) were able to fix it, however with summer (2020) approaching my car is having the same issue again. I called the location at centennial and loose and explained the issue, expecting my service to be paid for with warranty considering it had been less than a year Since the initial service and the warranty is good for 2 years, I was informed that they only keep record for six months and I wouldn’t be able to have the service done unless I had a copy of the receipt. (I was never told this so silly me threw out the receipt After the service was done) so I decided to call AA on Ann and 95 and before even meeting me Thomas was EXTREMELY helpful over the phone! I brought my car in and he Stopped what he was doing to take a look! Thomas was able to help me fast and easily, he was extremely nice, very professional and courteous. I definitely would recommend this location. The costumer service was phenomenaI, i definitely plan on staying with this location for My future car needs! THANK YOU THOMAS!!!

K.
Review №17

Everyone was extremely nice there. And John went the “xtra” to help me out which I greatly appreciated. I will definitely be coming back there again.

Ro
Review №18

I got there for smog test. It only costs ten dollars

Ro
Review №19

Excellent insurance coverage with superb roadside assistance, great customer service at a fair price.

Me
Review №20

After calling and being told when to bring my car in, when I brought it in the next day as I was told, they said they had no personnel to work on it. They also, rudely, told me they never told me to bring it in as they never have the personnel on Saturdays. I would never deal with them because of their attitude.

B
Review №21

I got the Supreme Maintenance Package and a Smog. It look less than 3 hours for them to call me to pick my car up. Goodyear gave me an estimate of $182 +Tx to change my transmission fluid. AA Auto Care gave my car fuel injection service, transmission flush, oil change, brake flush, power steering and coolant flush PLUS tire rotation, air filter, adjust brakes, balanced the wheels and a vehicle inspection - with the Smog Cert the cost was $319.

Li
Review №22

George was absolutely amazing! He took the time to show me issues that had been missed by other auto places, and explained everything wonderfully! This is the kind of place that cares and wants to help you, and made sure I got the best price for it. Super friendly staff as well, clean building too!

Sh
Review №23

They took great care of my wifes car. Professional, quick working and helped me find the appropriate economical solution for her older vehicle! Ill be taking my mustang in next.

Jo
Review №24

Great experience getting my emissions check. The staff is very friendly and professional. I highly recommend this location. Thank you.

Tr
Review №25

John was very informative and helpful. Everyone was friendly and courteous. I will definitely be back!

Th
Review №26

Was a little busy but when I went back, I was in and out in 10mins! Good job 👌

Pe
Review №27

Great place and very honest which is hard to find in Las Vegas we bring all of our vehicles there good guys

Ma
Review №28

Super knowledgeable about their craft. Didnt feel like I was getting ripped off!

ED
Review №29

Great place . Had my car towed here, staff was very nice and waiting area was well maintained. Car was at the shop at 9 am for a bad starter. Had it back by 3pm! Will use again. Thanks AA.

Ma
Review №30

They offer great service. I have been coming here for several years.

Lo
Review №31

Overcharge you for prices charge a lot of money and they sell and fix the problem

Th
Review №32

My son-in-law Thor Helton took me to AA Auto Care and I am so glad he did.George and Hank are so helpful and kind and trustworthy. They found out what was wrong with my car and made me feel safe and very satisfied with the work they did on my car. I would highly recommend them. They are fast and reliable.Marilyn Parent.

An
Review №33

They really helped me get my car on the road really amazing prices and flexible payment plans.

Do
Review №34

Great customer service and very professional staff. Explained everything so we could understand what was going on with our vehicle. I recommend the West Ann Rd. location highly.

MT
Review №35

Great experience here. George is fantastic. Im not sure why tyenegative reviews were posted. I had very friendly service! Thanks AA Auto Care. Well be back.

Re
Review №36

Went to get a smog I was in and out very friendly. I would refer friends.

Ro
Review №37

Excellent service cars not done yet hopefully the work is as good as a service okay

Ch
Review №38

Great, honest, and hard working shop. Highly recommend!

Ka
Review №39

These guys are awesome here i was traveling from California transmission blew they helped my family so many ways treated my kids great even though it’s a mechanic place... ac was on restroom clean workers were friendly manager was great... I’ll definitely be back to see them again for car issue i come across while visiting Las Vegas and they drove me to my hotel instead of using Uber or Lyft thanks guys!!!!!

po
Review №40

These guys treated me extremely well. Very respectful and helpful. Would definitely recommend!

Ch
Review №41

Fantastic seevice! They really look out for you when youre facing an emergency. They get you in and out in one day!

As
Review №42

The manager on duty is very pushy with sales. Overall great job done and fast for a smog and oil change.

Sh
Review №43

Thank you George for your honesty, fast and friendly service! My car will be back for all the services

Ar
Review №44

Coupons doesn’t work here. Aa is cool but not at this location

st
Review №45

Good pricing and fairly quick...

Ju
Review №46

Soon as you come in all attitudes are bad fix stuff and have to keep coming back after horrible location George is a ass hole dont listen to customers at all charges too much money rip off

Ja
Review №47

If I could rate 0 stars I would!!!!!! Disgusting environment as soon as you walk in and the managers attitude is just as disgusting. SHUT THIS PLACE DOWN FOR THE PUBLICS SAKE

Mi
Review №48

Great place

St
Review №49

Very kind and accommodating

En
Review №50

Too bad service

Do
Review №51

Great service. fair price. It has staff that speaks Spanish

Information
5 Photos
51 Comments
4.2 Rating
  • Address:7860 W Ann Rd, Las Vegas, NV 89149, United States
  • Site:http://aaautocarelv.com/
  • Phone:+1 702-396-0411
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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