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Honda Universe
1085 Ocean Ave, Lakewood, NJ 08701, United States
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Honda Universe
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An
Review №1

I recently purchased a civic sport from Honda Universe about a month ago, and have nothing but positive things to say. They were pleasant to deal with, did not mark up their cars by thousands of dollars due to the chip shortage and made sure I got what I was looking for. I also got a decent value for trading in a car. On top of that, I got a box of cookies in the mail after my purchase! Thank you Honda Universe team for making my car purchase smooth and painless. I will definitely return in the future!

Ke
Review №2

Great parts and service department. Super helpful. A different dealer rushed my new car delivery inspection and a few small rubber plugs missing. Guys went out of their way to find me the parts, and gave them to me free of charge. Great service!

Jo
Review №3

Had a tremendous experience at Honda Universe financing a 2019 Honda Civic EX for my daughter and leasing a 2021 Honda Civic EX Hatchback. Our sales person Joseph was very helpful and experienced and made the process so easy. I have never enjoyed the car buying experience but with Joseph and the manager Fred made the process very easy. I would definitely recommend Honda Universe and will be back!

E
Review №4

Your spam emails are horrid !!! Gave me ZERO information on the car I asked about and now it is sold (off website).  All I wanted was a picture so as not to waste my or your time.Please take me off your spam emails !!!!   You have ZERO customer service.   A blanket open email is not personal and reeks of we do not care !!!  You are NOT getting my business and I will ensure NO ONE that asks me about where do I go for a Honda gets your name.  Sadly you will NOT even read this.  You did NOT read my information request either !!   But your two page long we are great emails come twice a day. You are what is wrong in the new way of selling cars.

Br
Review №5

Neil Goldstein at Honda Universe walked me through the purchase of my 2021 Honda Odyssey. His professionalism, affable personality and overall knowledge made the experience a breeze. From start to finish, the entire team at Honda Universe were wonderful.

Sa
Review №6

When I bought a car here back in April, the customer service was not great. I bought a car that I saw online. Then the next day they needed me to come back to drop off my old car to trade in, then they said they needed to discuss something else. They tried to say they gave me the wrong car, so if I wanted to keep the one I bought, the cost was going to go up. If I wanted the payment to stay the same, they said they needed to switch out my car for one with WAY more miles. (10,000 miles compared to 60,000). This was ridiculous. I ended up keeping my car and not changing my payment but they added 3 months to my contract. Then 5 months later, my battery dies. And when I tried to call to see if they covered it, nobody was answering. Everyone was very rude. I would NOT recommend buying a car from here.

Is
Review №7

I’ve been looking for a car for over 2 months and have gone to countless dealerships so by the time I got to Honda I was tired and just wanted a straightforward experience. My salesperson was Steve and he was great. We were able to negotiate a fantastic lease with him and his manager and they even helped me get insurance for my new car that same day. I love my new HR-V and get so many compliments on it. I’m from NYC and it was the perfect size for street parking. This week I received a tin of cookies in the mail from Honda Universe thanking me for my purchase. I’m so so happy!

ma
Review №8

I had an issue with my registration because of a discrepancy on my part with NJ DMV. Honda Universe sent John McGraw to the DMV with me to make sure there were no issues with registering the car. No other dealership wouldve done this. With Johns help I was able to get the car registered! Thank you John and thank you Honda Universe!

No
Review №9

Had the pleasure of doing business here last year and I was helped by Kevin. Kevin was amazing. Zero pressure, super honest, and just a great guy that makes you feel super comfortable. I brought my mom here a few months later to purchase her CR-V with Kevin and we will be back when it’s time for the next Honda.

Ma
Review №10

Yvette was amazing thank you so much for all your help. Love my new purchase. Definitely go see Yvette for your purchase.

MA
Review №11

Buying cars can be very difficult and i am glad to say that Honda Universe was a great experience. We worked with Jose and he was the fantastic. Hands down the best salesperson I have had the pleasure of working with and it’s not even close!! He was very professional, calm, and patient. Jose alone is a reason to visit this dealership and I haven’t even mentioned the great staff! This was the best experience I have ever had at a dealership and will go no where else. If you are looking for to purchase a new car visit Honda Universe and ask for Jose!!!

Ca
Review №12

The best experience ever. Danny Patel was the best salesman. No pressure, took us out of a terrible lease from another dealer and put us in a brand new Honda Passport. Efficient, fast and caring. Kept his word that he would take care of us. The whole Honda Universe team should be commended for a job well done!

Li
Review №13

I want to thank my sales person Yvette Rivera at Honda Universe for making my recent lease such an easy and enjoyable experience. I was able to get out of a Volkswagen Jetta that was forced on me from the last dealership I did service with. Yvette has a wonderful personality and is extremely knowledgeable. She was always prompt in responding to my questions and always made herself available to accommodate my busy schedule. I highly recommend you make an appointment with Yvette if you are considering a purchase or lease.Thank you Yvette! Service manager Nick is amazing and works hard to always put the customer first. Honda Universe has me as a customer for life! Highly recommended!! Service was phenomenal!

Ju
Review №14

Always friendly I always go there for my cars and the sales person to go to is Jose he rocks!!

Ke
Review №15

I just leased a vehicle from them this is my second time with them. Most of the deal was done over the phone. Everything worked out smoothly. Straightforward very friendly and no haggling. I worked with Emily.👍👍

Jo
Review №16

Service at this Honda dealership was excellent. Brought our Honda Odyssey in for an oil change and tire rotation. The service advisor Tony was excellent . Had me and my son in and out within an hour. I highly recommend this dealership everyone who works here is very professional. The cashiers were very nice and accommodating. Best experience I have ever had at a honda dealership, I will be coming back thats for sure!

Al
Review №17

Yvette Rivera Coates is amazing she helped me get my dream car... Thank you so much..

La
Review №18

Great people, they had in stock exactly what my wife wanted to lease

Al
Review №19

Our sales person was Jose he was very nice to us and was and still is very helpful. I wanted to purchase the car flat out 100% explained how I wasn’t looking to spend more than an x amount on the car. The they told me I would be charged more if I were to pay the car in full. So I then was put into having to finance the car then was told about a warranty and was never told that it was an extra $4,000!!!!! When I went in to talk to the finance manager he told me basically I have to pay it off then I could get my money back at the end of the day I’m looking at around 24,000 on a used car!

ta
Review №20

Yvette Rivera and Glenn were awesome. I leased my car from Honda Universe back in 2018. Great service then. Great service now. They worked with me and understood my budget as I wanted to switch my lease to a finance. Thankfully they were able to keep my payments affordable. Very happy customer.

Jo
Review №21

I worked with Yvette, and let me tell you... hands down best experience buying a vehicle. Easy, enjoyable, and a pleasure to do business with. The financing team was excellent and the process was relatively quick considering all the moving parts of my deal. I would recommend working with Yvette to anyone, and we will be back for our additional Honda next year! Thank you so much Yvette, we love the Civic!

Me
Review №22

I had such a wonderful experience purchasing my first brand new car at Lakewood Honda! The staff was so helpful and friendly and not intimidating at all. I felt comfortable throughout the entire process which is very important to me when making such a big purchase.Thank you to everyone at Lakewood Honda!!!!!

Am
Review №23

Great experience! I went to Honda universe to get a Honda Accord. Emily helped me understand everything and told me what I need to do to move forward to get the car I want. She was very informative and honest with me. She knew I wasn’t ready to buy but she still treated me like I was going to buy. My experience with other dealerships was when I told them I was shopping they treated me differently and like I wasn’t important- therefore I will be coming back to Emily when I am ready to buy a car. Honda universe is lucky to have her. She is the difference. Thank you Emily!

Ji
Review №24

Outstanding customer service! Nick did a great job getting the car that we wanted and Mike in finance got us the best deal possible. Neal was on his A game delivering the vehicle. We even got a great deal on the 6 year 120k warranty. Worth the trip from any where in the Tri-State area. Will buy our Hondas from Honda Universe for now on! They really earned our business.

Je
Review №25

Just bought a new Honda Clarity Touring. Yvette and her Manager Glen were excellent. Deal was done quick and was a pleasure dealing with them. They were able to work with me and obtain the car specifically how I wanted. Great Service Always been a costumer for over 10 years!

Ce
Review №26

Thank you to Yvette for getting my girlfriend a great deal on a HR-V. She made an the experience so easy! Nick and Al were also great when getting a good deal!3/6/21 Update: Yvette is at it again! She and Glenn got me into a brand new car for a great price. Thank you so much!!

Ka
Review №27

Love my CRV. Joe n Nick are great guys

Za
Review №28

They SCRATCHED MY VEHICLE! Then claim they can only give 25% discount next service mainentaince. They are horrible people!! I am looking to civil suit! I took pictures before and after and marked the gas and milage before and after. The mechanics and dealers are cons. Couple a years ago had purchased a used vehicle not certified honda it was a Black nissan. Their was no sticker nor nothing on the paperwork as a purchased as is. And blue book had horrible listing on the vehicle. When you buy a used vehicle it supposed to be cheap and when it saids as is not supposed to have warranty to fix that and the price suppose to be lower if used and claims as is. This vehicle was used had dents and scratches and other stuff, instrument panels didnt work etc etc . price at the time was $7.3k for 81k miles on a black sonata not certified honda used and bad shape. They had a memorial feal going they didnt offer it to me smfh. My credit was excellent yet they claim was no credit smh liars. Spent 8 hrs in dealers before getting conned to buying used car overpriced . i bought a lemon for $14k the same beat up vehicle they mention wad $7k hours earlier. smfh. Warranty only lasted 3 months for additional $4k. These people messed up my credit for 6 months. I fixed it . i complained to GM they did nothing . the mechanics are alright but take for ever and try to add more stuff to list .. The dealers are no good.. You go looking for a good car for good price come out with tuna roll with no mayo and spit on it for 5x the price no refund no long lasting warranty nothing . dealers get zero stars. Mechanics get 3 stars. Dealers here sell you lemons . mechanics are slow deliberately to charge you more too. They used to be very good and trust worthy 15 years ago

Am
Review №29

I would recommend Honda universe to anyone who asks where to get a car. I worked with Jose to get my pilot and I couldn’t be happier! He did such an amazing job getting me exactly what my family needed and more! Keep up the great work!

Li
Review №30

Paul was our salesman he was great in the beginning but by the time we got to finance he acted aa if he had no idea that he told us numerous times car was 26,900 which we explained we could not go any higher. we were charged $4000.00 more than we should have paid we were told car was 26,900 then paid a little over 30,000. At the time of purchase my sister passed away son was in a car accident and I feel like we were taken advantage of my husband went down to talk to finance & The reply was oh well you signed for it what a hell of a way to do business!!!! Never again I work with the public and would never kick someone when they are down very disappointed in how they handled it & feel like if you made a mistake own up to it & fix it!!!! It wasn’t months later we went to them right away take care of it that would be the decent thing to do. We are not done with Honda & plan to seek legal action so please be careful everyone & make sure you read the fine print ... NEVER AGAIN very disappointed.......

Ni
Review №31

Yeah Rock On Honda Universe!!! Ryan is the man! Thank you Ryan for our brand new awesome wheels! Ahhh!!! Rock it Ryan!!!

Li
Review №32

Excellent, Jessica Ramos was very helpful and kind.

Ki
Review №33

This was by far the BEST experience I have ever had at a car dealership. Neil and the rest of the staff at Honda Universe went above and beyond and truly made this a memorable experience that I will always appreciate. They made my dreams come true and I recommend them to anybody looking for a new car!!! Absolutely amazing!!!!!! Thank you all again from one very happy customer ☺️

Ra
Review №34

After a few months of shopping around at other dealerships, I came here and finally found the confidence to get the new car Ive been wanting. I have to give a shoutout to Paul and Glen- those two are awesome and went above and beyond to help me. They were professional, friendly, knowledgeable, and able to answer all my questions (and, from what I could tell, the rest of the team seems great too). I would definitely go back to this location.

bo
Review №35

Matt Van Pelt was wonderful to us helped us find exactly the car that was perfect for us. Very inviting friendly atmosphere. Felt no pressure. The best experience Ive ever had at a car dealership. So glad he came highly recommended from a friend.

Br
Review №36

Great staff and dealer ! Greg was very helpful and knowledgeable and did a great job helping me 🙏

Al
Review №37

Yvette was absolutely awesome!! She made the process so easy and was able to answer all of my questions! Al and Nick were also great and incredibly helpful in getting me a great deal! All around a very quick and painless experience for an amazing car!!

Ke
Review №38

I purchased dozens of vehicles throughout my life. Today was by far the best and most pleasant of them all. Emily was honest, quick, professional, thorough, and such a pleasure. I didn’t think buying a vehicle could ever be a smooth transaction but Emily blew my expectations away. I will never buy a vehicle from anyone else because she gave me that great of a experience. I highly recommend not just the dealership as a whole but buy it from Emily! Thank you Emily for making my wife’s dreams come true!

Ri
Review №39

Absolutely Amazing! We worked with Paul D. and the Honda Universe team in getting my Mom a car. Paul was extremely respectful of her and did not overwhelm her with details which were not necessary. At the end of the day Paul made a great impression as well as the Honda Universe staff we worked with. Major Kudos to Paul. You will be the dealer of choice for us.

Ze
Review №40

Had a good experience at this Honda location. It was easy to make an appointment, the service person was pleasant to work with (shout out to Jessica!), and I like that I was able to communicate with her via text message. They upsold a lot of extra work, but wasnt pushy when I declined.

Ja
Review №41

My family and I are very happy with our purchase from Honda universe. Jose and Glenn helped us the entire way by giving us the best options for what we were trying to do. They got us exactly into what we wanted and we are very thankful.

er
Review №42

The service here was outstanding. Everyone here was not only super friendly and accommodating but also down to earth and made the whole experience so fun and comfortable. They really care about their costumers and it shows. Nick the manager is one of the nicest guys there is, he really took care of me and made sure I felt welcomed and everything went smoothly. I also had the pleasure of being helped by his employee Neil. Let me just say Neil was one of the best salesmen I’ve ever had. Explained everything super clearly and took his time to make sure I was happy and got the best deal. I recommend this dealership and their service over any other car dealership. Thanks again guys!!

Br
Review №43

My husband and I had a great experience at Honda Universe with Matt Van Pelt!! Both him and Fred were helpful, professional, and friendly from beginning to end. Thank you, Matt and Fred, for helping our car buying experience go smoothly! We will be back.

Jo
Review №44

My sales person Jose Martinez has been really great with me and my.family, helped us from step A to Step Z. Very thorough guy. My experience with him was great. Thank you again!

Pe
Review №45

This was the easiest time i had at a dealership! Emily was awesome! Not pushy and very knowledgeable about the car I was purchasing. I strongly recommend making this your first and last stop when buying car!

RJ
Review №46

I have been using Honda Universe for my last three cars. I am not particularly close but I continue to make the trip there because the service is incredible. Every time I work with Neil G and Nick S they do everything they possibly can to make sure all my needs are met every single time. I leave extremely happy with my decision every time.

Wi
Review №47

Thank you to all my friends at Honda Universe!! I have being buying my cars there for almost 20 years and will not shop anywhere else!!! Special shout out to Yvette and Nick for ordering my Ridgeline and then getting me the great deal that they did!!! Love, love, love Honda Universe!!!! ❤️❤️❤️❤️

Ge
Review №48

Was great. Prompt and very polite.

Bi
Review №49

Thank you so much for helping me out Yvette ur. Great so happy thank you #1

Ma
Review №50

Neil Goldstein was awesome. Helped me pick the perfect car for my needs; safety, financial and style! Couldn’t be more happy and thankful for the experience he gave me

Gi
Review №51

Spending my time working with Honda was one of the best experiences I’ve had I definitely prefer this experience over me & my wife’s Toyota experience.Especially the sales women Yvette Rivera I must say she is very on point with her knowledge on the car best suited for you I highly recommend.

al
Review №52

Great experience ever at Honda Universe. Never had a salesman like Neil Goldstein who didnt pressure me and was in and out with my new Civic Sport in less than two hours. would recommend him and his manager Nick Salerno.

Mi
Review №53

Have been buying from Honda Universe for years. Always exceptional service. They make the sales experience stress-free. Niel did a fantastic job. Their service team is also fantastic.

De
Review №54

Very good went all out

Ly
Review №55

Emily has been very knowledgeable, helpful and patient with us getting information and looking into our options for a new car. When we are ready she will have our business. I have already recommended her to friends looking to get a car.

Gi
Review №56

I went to Honda universe thinking I was just looking, after working with the amazing staff I drove away with a brand new 2021 Honda Civic that I love! It has everything I wanted right down to the color. Patryk was a huge help in making the process as easy as possible and I would definitely recommend him if you are looking to purchase a car in the near future.

Sh
Review №57

My sales rep Paul D. was amazing. He listened to all of our wants and when the truck was in he gave us a call to set the deal up. Honda universe is a great place to buy from.everyone there is great..

Re
Review №58

Neil Goldstein was great to work with! Recommended him to my whole family! Thank you Neil! You’re the best

Ch
Review №59

I recently had a bad situation regarding my vehicle I use for my family...we have 3 kids under 7 and needed someone to really listen and take the time to truly help us out of a bad situation from a previous dealer. Matt was absolutely outstanding...he took the time to really listen to us and addressed all of our concerns. He introduced us to his manager Glen, who also made us feel we were being taken seriously and cared about. If you have any situation or are just looking for good people to help you when looking for a new car, I wholeheartedly recommend you give Matt and Glen a chance to help you.

Ch
Review №60

Very professional and inviting. Salesperson Joseph Hanily was very helpful, and knowledgeable in helping me find my perfect Honda. Couldn’t have expected more 5 stars and would buy another car from here no questions.

My
Review №61

Amazing experience with Neil Goldstein at Honda Universe! He was amazing to work with and so helpful and professional. He made my experience a whole of a lot less stressful and I will definitely be back and recommend Neil and Honda Universe to my friends and family.

JO
Review №62

ABSOLUTELY WONDERFUL! MY SALES REP PAUL DUGAN CATERED TO MY EVERY NEED, WAS NOT PUSHY TO CLOSE THE DEAL, ACCOMMODATED MY WANTS AND NEEDS. HE FOUGHT AND GOT ME THE BEST PRICE I NEEDED AND I GOT THE CAR OF MY DREAMS! I PLAN TO KEEP MY HONDA FOREVER BUT I WILL TELL EVERYONE I KNOW AND RECOMMEND EVERYONE DIRECTLY TO PAUL. HE TRULY WAS FANTASTIC!!!!!!! THE MANAGER GLEN WAS REALLY FUNNY AND DOWN TO EARTH HE IS SUCH A PEOPLE PERSON!!! THEY HAVE A GREAT TEAM OVER THERE AT HONDA UNIVERSE!!! IF YOU TO BUY OR LEASE A HONDA GO SEE PAUL DUGAN HE REALLY IS WORTH IT!

Ga
Review №63

They were a great service. Especially Yvette Rivera she helped us out a lot get the dream car we wanted. They are all nice and very greeting to customers and wants you to have the best car ever. If you want to get an amazing car go to them.

Jo
Review №64

By far the best Honda dealership out there! My family and I have been shopping around several Honda dealerships from NY to PA. Every dealership I have been to never treated me with the respect and honesty that Paul Dugan and his manager Glen Swenson have given me the very first moment I walked in with my notepad. They were transparent with there pricing and financing option. I am so astonished how easy and painless it was dealing with them, and I didnt sit there for hours before anything was over with. The other dealerships I went to I was there for about 5-6 hours and I didnt get to take the Honda Odyssey home, At Honda Universe I left there within 4 hours with my brand new Honda Odyssey. Thank you guys so much, my family and I are very happy with our purchase!!

Ad
Review №65

Had a wonderful experience here Steve is a great sales rep and made me feel at home made it to where the pricing was in my liking and wasn’t giving up til i was satisfied would highly recommend Honda Universe and Steve as a sales rep

Fr
Review №66

Take care of a recall on an 18 Accord. Thanks but no thanks for the cheesy courtesy inspection. Hope there wont be any more cause then I wont have to go there again!

La
Review №67

Great people, they had the exact vehicle we wanted in the exact color we wanted. Leased it without shopping further

An
Review №68

Terrific dealership. Everything positive and no aggravating procedures that many dealerships try. I only dealt with Neil and Glenn but they were truly professional and considerate but I was able to observe that literally every member was polite and respectful. There is no question I would definitely recommend this Honda dealer.

Jo
Review №69

Truly hassle free experience. Paul Dugan was an excellent salesman who really went to bat for us negotiating our lease for our Honda Accord. If you know what you want and do not want the time consuming back and forth go see Paul Dugan. We had the best dealership experience and Paul’s knowledge and expertise regarding this brand was exceptional. Thank you Paul!!!!!

Li
Review №70

Yvette was our sales woman and treated us with respect and there was no pressure. Everything went smoothly.

Va
Review №71

Tony from the service department was a well mannered and attentive gentleman. This was my first experience with any Honda dealership and he made it an easy and fast one. I called them in the morning he told me to come in, they diagnosed the problem and let me know it could be fixed immediately. My car was in and out by the afternoon. Would highly recommend coming here.

Ke
Review №72

I want to start by saying if you dont go to this dealership for your next purchase then your out of your mind...Glenn, Jose and Mike add a new meaning to word AWESOME SAUCE I have purchased 2 vehicles from them this year and l look forward to my next one....they have worked some magic l have never seen before, if they cant get it done TRUST ME IT CANT BE DONE!!!!! Wish l could buy a car a month just to come see these guys.....Feels like family by now!!!!!!

Sh
Review №73

My experience was phenomenal! Emily Esposito was absolutely amazing. She made my car buying experience extremely pleasant. She was friendly, helpful and informative throughout the entire process. This was my sixth car buying experience with a Honda dealership and Emily was by far the best salesperson I have worked with. I was a long time customer of DCH Honda (over 13 years). After my experience with Emily, there is no reason to go anywhere but Honda Universe!

Da
Review №74

Yvette, Glenn, and Sean are all so amazing... They were fantastic. Shop here for great friendly service.

Ta
Review №75

Hes such a wonderful car salesman, was very patient and always on top of what i needed and what was needed for me to get my perfect car. I highly recommend Jose!

Ra
Review №76

Had a great experience with Matt VP recently. He was very knowledgeable and professional. I highly recommend the dealership and Matt!

Br
Review №77

Received the nastiest attitude/service ever from the woman in the service department. After getting routine maintenance, I informed her that my car was covered in a dealer maintenance package. She was unable to find the information, although this was the THIRD time Id brought my car to this dealership and used the same package. Then, she snapped at me, telling me, fine, Ill just pay for it, cause I cant even. Throughout this whole ordeal, I was calm although shocked by her behavior. I left just to get a voice-mail from her later in the day apologizing, because she had in fact found the information to confirm I wasnt lying. Needless to say, I havent returned to this dealership since. Terrible customer service.

D&
Review №78

This is my second time buying a car here. Neil was so helpful. And the finance team was straight forward and nice.

Ni
Review №79

The service was quick and easy. Jose Merida was an excellent person.

Ni
Review №80

Yvette Rivera was a great sales rep! She took her time to work with me and get the price I needed for the car I wanted. I appreciate her service at Honda

Ar
Review №81

If you are coming to Honda Universe in Lakewood, NJ, then you need to ask for Yvette. She took good care of us the whole time we were there. She had all the paperwork ready for us when we arrived. She is Very courteous and efficient.

St
Review №82

Wanted to lease a car- went to Honda Universe- had the best experience- got the vehicle I wanted- love the CRV- my salesman Neil Goldstein was the Best!!! I was so pleased with the service. Courteous and friendly - I hate care shopping, but Honda Universe and Neil G made it painless. So great my son leased a Civic that same night too!

HE
Review №83

So thankful for Neil Goldstein at Honda Universe! He helped me gain so much knowledge and was incredibly patient with all my questions as I was gathering information to buy a new car. I love my new car!

Yv
Review №84

This is my 3rd Honda and I am so happy with all three vehicles. I got a great deal... If your looking for a new or used car go to Hondauniverse

jo
Review №85

Jose and Glenn worked very well together to teach me about the car buying process. I will definitely be back to Honda Universe.

Di
Review №86

I’ve been at this place several times and I am never disappointed. Great service. Thanks to Neil Goldstein and his team.

Br
Review №87

I. Would like to thank YVette for so hardworking and smart and. quilkly approving. My car loan. With the sales mangers. Glenn and rest of the Staff were wonderful. I got a new 2020. Accord. Very nice. People if are you looking. for great car great price. Please. Do not forget to go to Honda universe in LAkewood u will not disappointed this second. I got foam here really really great people

Za
Review №88

Absolutely great customer service Emily put me in the car I wanted told me exactly what was needed without any of the extra stress or super long wait time you experience at some car dealerships, she answered all my questions showed me around the new car and even helped me move items from my old car shes the best, Then there was the awesome insurance guy there who helped me save on my auto insurance and insure my new vehicle so it was a one stop deal! The finance guy so down to earth had me in and out on Christmas Eve literally unbelievable !

Jo
Review №89

My name is Joe Ackerly I just bought a car from Honda Universe and my experience with the Sales lady Yevette was outstanding her help and understanding was great and her patience was great also. Honda Universe is the place too buy a great car.

Ha
Review №90

Recently came to the dealership for a new car. Everyone at the dealership was professional, friendly and knowledgeable. I would like to thank the entire staff, especially Neil, who helped me throughout the entire process! Neil made the experience easy and stress free. He helped me find the perfect car at the perfect price. I left happy and love my CRV!

Jo
Review №91

Jesse is by far the best experience I’ve ever had in a car dealership. Down to earth. Truthful and completely real. Not like other salesman I’ve dealt with in the past. Jesse is the real deal. Thanks so much ! Will be recommending to all friends and family! If I could do more than 5 stars. I WOULD

bi
Review №92

I was so impressed with the customer service here. Neil was our sales guy and he was so helpful. He was there to answer every question we had. Nick also helped with making sure we got what we came in for. We got a 2020 Honda Civic Sedan and I couldn’t be any happier, especially because they had the blue color that I wanted. And Steve helped us with getting insurance. He made sure we got the best too. Everyone should purchase a car here. They are AWESOME!! Thank you Universe Honda for making me so happy!!!Your #1 happy customer,Rachel Wankel

Ma
Review №93

I had a great sales experience with Paul and Glenn at Honda Universe! I love my new CR-V and will definitely be back in the future.

Sa
Review №94

Yvette rivera-CoatesShe was very nice and kind, she helped us get the best deal we can on the car and also her manager nick.She was very talkative and friendly which made it a very nice and pleasant experience. She explained everything so well.Great worker :)

Jo
Review №95

Amazing service. We purchased a CRV yesterday and it was the best experience I have had at a dealership. I worked with Steve and the sales manager Ozzie and they could not have been more accommodating. Not only did they work with me to get me in the car I wanted they took care my pregnant wife as if she was family while we waited. They will have my business for my next car.

Ma
Review №96

Legitimately no BS car sale. Easiest, fastest, and best car buying experience Ive ever had. Friendly staff, covid safe environment. Dont hesitate.

Ma
Review №97

So many problems. Been a Honda owner for 20+ years. Unfortunately, Honda Universe seems to have, want to put it nicely, not the best judgement when it comes to scheduling appointments, timing issues and mechanics. Maybe its time for a Subaru.

Ro
Review №98

Went to Honda Universe not knowing what to expect and Neil Goldstein made the process extremely easy for me. I’m very grateful for his help and professionalism. I definitely recommend Honda Universe and Neil to everyone!!

Ha
Review №99

Emily was absolutely fantastic! She was very thorough and got me approved when i didnt think i would, and put me in a beautiful car that i am absolutely in love with! She is the greatest and truly an asset to the company!!

Ka
Review №100

I had the best experience buying a car from Honda universe. Joseph and Glenn made the process so easy for me!

Information
44 Photos
100 Comments
4.3 Rating
  • Address:1085 Ocean Ave, Lakewood, NJ 08701, United States
  • Site:http://hondauniverse.com/?utm_source=google&utm_medium=organic&utm_campaign=googlemybusiness
  • Phone:+1 732-370-9700
Categories
  • Honda dealer
  • Auto body parts supplier
  • Auto parts store
  • Brake shop
  • Car dealer
  • Car leasing service
  • Car service
  • Oil change service
  • Tire shop
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–6PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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