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T-Mobile
55 Lake Havasu Ave Ste D, Lake Havasu City, AZ 86403, United States
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T-Mobile

Comments
R.
Review №1

I wish I could go less than one star. This store would owe me 5 stars. I will never go back to this store. It always takes a few hours or eight to talk to an associate. I think the 4 or 5 employees all share the same over worked brain cell and bong. None of them acknowledge you even exist when you enter the store. They skip customers because keeping track of those things are way above their pay grade. This really can’t be a real T-Mobile store. Nobody at this store is qualified to work for corporate.

Bo
Review №2

If being extremely unmotivated, unprofessional and apathetic were the goals of the employee when I visited the store, he would deserve 5 stars. Like the most recent review stated, I wish I had the option of zero or fewer

Ai
Review №3

This shop is awesome! Lucy is a very thoughtful and great customer service!

Br
Review №4

I couldnt be happier with the service that was provided for me at this store! The Store Manager, Jamey Williams, made everything super convenient. Get this... Due to work, I couldnt stay for the syncing of my old phones data on to my new one, so Jamey took it upon himself to let me leave. Dreading I would be without my phone for the day, I went to work. A short time later, I was pleasantly surprised with my BRAND NEW phone personally delivered to me AT WORK by Jamey. He took time out of his day to make me a VERY HAPPY customer! and its that type of leadership and effort that makes a business thrive. I want to give a BIG thank you to Jamey and the rest of the LHC Sprint crew! I will definitely refer my friends and family.

Th
Review №5

Everyone is very helpful and nice. Very knowledgeable. Well managed.

Vi
Review №6

Jamey has been so awsome in taking care of all my needs. Never have a problem in getting anything done. He is a great asset to sprint 😊

sh
Review №7

Joseph and Jamie where able to het me a new phone that more suited my needs at a great price and a good plan.

Ni
Review №8

All reps are super helpful and answered all of my questions to the fullest. Overall fantastic team. =]

Sh
Review №9

Friendly, professional sevice with great products and plans. Keep in mind, however, that this is a 3rd party store and not a corporate one. As such, there are a few small things that they cant do for you in store.

Ma
Review №10

Its a Sprint store give it a rest why do you need to write it if you have a Sprint phone you go here. Get a grip

Ke
Review №11

Great customer service at the local store! Always able to answer any question I have and fix any issues with my phone.

Br
Review №12

Sprint in lake havasu is selling a service they cannot provide and they are full of excuses. They advertise LTE but your lucky to get two bars, usually i get 3g or below and calls and data are constantly dropped. You would probably be better off using a string and two paper cups. Dont waste your money with this company they need to be bought out.

Mi
Review №13

Had a problem getting my new Nexus 6P recognized on the Sprint network and they worked with me to help get it figured out. Very helpful and attentive whenever I have an issue

Ma
Review №14

Jamey was very nice and respectful help explain the payment to me and i give him a 10 star i would be gpad to go to him again everyone check him out and sprint.

El
Review №15

Worst company I ever had the bad luck to get hooked up with. Got some family members on too. They are furious with Sprint service. So am I. I have had the worst reception with Sprint, everywhere I have been; from Idaho to Arizona and California too. Horrible horrible since I first got on them. Cant wait to get my bill paid to Sprint for service that I dont get.

JA
Review №16

The girls in there know what theyre talking about. Very helpful anytime.

Ka
Review №17

Love Sprint and their service here, one of 2 that have reliable signal and service.

V
Review №18

Unfortunately every time I go to this store I am disappointed with the service level that I receive. In most cases I receive inaccurate information on how the plans work (i.e Framily Plan), or features about a phone (Wi-Fi calling). In other cases they have seemed relatively unconcerned with the time that their patrons are having to spend in the store (1+ hours) to just have them look at my phone.I would rather drive to Vegas and have more knowledgeable representatives from the Corporate stores handle my account.

To
Review №19

Horrible staff! They lie about everything. Customer care is trash youll get a rep on the phone and 90% of the time they hangup on you.

ca
Review №20

Friendly and helpful, the wait is always to long though

Ry
Review №21

Very friendly staff and very helpful

9d
Review №22

Jeff is awesome. Thanks! Devin Cunning

Pa
Review №23

Ashlyn was absolutely wonderful everybody thank you

Ma
Review №24

My voice mail had suddenly changed and I was very unhappy. Didnt get her name but reset it back . Yippee

Ja
Review №25

I will never shop at this store again. they are good liers.

Do
Review №26

Keep up the good work

Al
Review №27

Terrible customer service, wish I could give no star at all

Jf
Review №28

Fast, Friendly and Easy.

D&
Review №29

Sprint rep again needs customer service training.

Ca
Review №30

Amazing customer service

Ba
Review №31

Kind of a long waite

Jo
Review №32

Everyone is awesome!

Ka
Review №33

Wait time took forever

da
Review №34

Excellent

Ro
Review №35

👍👍

Information
7 Photos
35 Comments
3.8 Rating
  • Address:55 Lake Havasu Ave Ste D, Lake Havasu City, AZ 86403, United States
  • Site:https://t-mobile.com/store-locator/az/lake-havasu-city/lake-havasu-ave-az-95?y_source=1_MTcwMTY2MzEtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
  • Phone:+1 928-263-6575
Categories
  • Electronics store
  • Electronic parts supplier
  • Cell phone store
  • Telephone company
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:11AM–6PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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