I came in to open a business account and I needed 5 phones. Samantha was incredibly helpful with all the details. She helped me get the right plan, pick the right phones and she even helped me get the phones all set up. Absolutely the best service I have ever received!!Thank you Sammy!!
Austin was super helpful today, he was helping everyone he could, the system wasn’t making it easy but always had a good attitude and did everything he could to get me and the customers helped out today!
I changed from Sprint to Verizon a week ago. My granddaughter sent me a new Sony cell phone. No one could program it, not even 611 as I guess no one has ever had a Sony phone before!!!! I took it into the Verizon store in the Bashas shopping center. I was lucky to get Christina who is the manager there. I was all set to buy a new phone but Christina took my Sony and set it all up even though she had never programmed a Sony before. She saved me a lot of money. This girl is a miracle worker. GO IN AND SEE HER AS SHE IS THE BEST!!! THANK YOU CHRISTINA FOR ALL THAT YOU DID FOR ME THAT NO ONE ELSE COULD DO!!
Sami was the BEST representative at a Verizon store that I have Ever dealt with. She was diligent patient persistent and extremely knowledgeable in every aspect that I needed to deal with. I cant thank her enough!! She deserves generous compensation and recognition.
Samantha is always extremely helpful and polite. Never feel rushed. Leave happy every time. Great store.
Very knowledgeable female (didnt get her name) sales associate helped me set up my new phone. She seemed to be the only one working at the store so there was always a wait.
Excellent service highly recommend. The manager was Very helpful.
Samantha did a awesome job! She helped me setup my new phone and helped me my wireless plans. I would highly recommend her to anyone.
Samantha was very helpful! She helped me get all set up with a new phone!! I
Jordan C. Is very knowledgeable with phones and plans. He found the best plan that fit my budget, best phone that fit my budget, and best bundle overall. He went above and beyond to meet and exceed my expectations. He knew i wasnt very happy with Verizons past experience, but he worked hard and diligently to get me my plan and phone. Thanks Jordan!I highly recommend you go in and see him, and his staff!!
I want to thank Verizon for the wonderful service during the time I bought 2 phones, I also want to acknowledge the wonderful service that Sami gave me. She was very knowledgeable and patient with us. I would hope that she be recognized in the future on her quality of work
Christina and Sammie are amazing! They were able to help me get a new phone and get everything switched over for me even though I didn’t have my home backed up!
I brought my iphone into the Maricopa Verizon Go Wireless store here in Lake Havasu City, Arizona. The customer service representatives that helped me were Sami and the store manager, Christiana. These two very special ladies provided me with the kind of service that has become a loss art in todays world. Not only did they attempt to help me to resolve the issues I was facing with my phone, but after turning me over to technical support, loaned me their own cell-phone so I could talk with the support Tech so, he could guide me through the continued process of completing the fix. This kind of service goes beyond exceptional. Five stars doesnt come close to recognizing their outstanding performance. The only thing that would come close to the recognition they truly deserve, would be a big fat raise from their employer. I implore the owner to recognize them financially. Thank you, as I will never shop anywhere else for my iphone needs and I have already begun sharing my story with friends and family.
Samantha is amazing, very helpful.
Great customer service. Chelsea was very knowledgeable on all the different products. She was able to get me a new phone and lower our phone bill. She answered all my questions and didnt make me feel rushed to make a decision. I had a great experience working with Chelsea.
Sammy the store mgr really saved my trip..i have 2 phones.. i lost my primary one..my back up had little if any info..No worries within 30 minutes it was up and running just like the primary ... Thx Sammy for the outstanding service...
Ginna was amazing! Replaced our phone and saved us money on our monthly bill. Couldnt have asked for more friendly, knowledgable and professional service. Would definitely recommend this store!
I use this site always.Always recommend itTom was the best & very knowledgeableCiara was there today.. She was the first sales rep. at this site when it opened & she was the best when I purchased my 1st. ANDROID phone.A big Thank you to them both!Just M
Jordan from the south side Verizon store was extremely helpful when my gigabytes were almost full. Went to the other store 1st. He told me I had 2 many pictures. Offered no solution but to delete some photos.
Esther went above and beyond to help transfer my phone and get it up and running. Both Esther and Devonte are personable and knowledgeable, glad I choose to use this store.
Lost my phone and had to replace it. Wait time was minimal. Josh answered all my questions, was very patient, polite, and professional. Never had a bad experience yet with Verizon.
Rubin was so helpful. He answered all my questions. Taught me loads & UPDATED all my Apps. Most productive half hour Ive spent in a long time. He also gave me a contact on my phone so I can get help whenever I need it. Thank you so much Ruin & Verizon.
Had an awesome experience. Robert was very helpful with helping me pick out the right phone and getting it setup for me. I would highly recommend for people to go to Verizon there very helpful and friendly!
Samantha G(Sami)was very helpful and polite. I think she deserves a raise and I hope u keep her around for a long time. Her co worker that we talked to earlier was a jerk and would not work with us to switch over phones for our friends that came over from at&t.
The guys working here are terrific. They know how to deal with older folks and thats very appreciated. We would never hesitate to come in with any problems. They are very knowledgable here and a great group of people. Robert and Ivan are always great to deal with and always have the answer.
Purchased our first I phone from Jordan today. Was a very delightful experience. Jordan is very knowledgeable. I highly recommend this store.
Carisa was excellent! She went over all the options for us to buy 2 new phones & upgraded our plan, saving us a lot of money! We definitely recommend Carisa at the South side Verizon store!
The young man in the store was polite and as helpful as Verizon allows. Verizon gets one star. Theyre idiots. I wasted my time going in there. Its all online now.
Samantha G (Sami) was the lady that helped us today 1-16-2019. She was very helpful and very good at what she does!! This lady deserves a raise or something!! She is definitely a keeper at the store!!!!
Just want to thank Jordan and Robert for the great service and patience. They went above and beyond helping me with my new IPhone and explained everything so I could understand.
Zack and Robert are great. I have so many silly questions and they always have great answers. Friendly atmosphere all around!
Samantha was very knowledgable and helpful to us switch our phones from at&t to verizon...she spent a lot of time with us...
Robert is amazing. He always seems to have the answers to my questions. If you want solutions come here and see him.
Received excellent customer service from Samantha!
Ruben is an outstanding rep! He took his valuable time to answer all of our questions and went the extra mile to get us what we needed! Give this man a raise!!!
Robert is very good. He showed me things on my phone I didnt even know was possible. Quick and easy friendly experience.
Thank you Zach for outstanding customer service! You answered all of our questions and showed us all the new features and updates! We will be back!
Fantastic service. Everyone there is wonderful! Thanks to Zach Ruben and Robert for being helpful always.
IF technical things blow your mind, come in to this Verisons and get SUPER SUPPORT and satisfaction. I left feeling like a big weight was lifted. Great people that work at Verisons next to Bashas.
The experience with the in-store with Racheal and Seth Assistance is and was awesome with their understanding helping me as a customer I will refer their names to whoever ask more questions about this expertise in their job.making me feel at easy with your service.
We have had numerous great experiences with both the Verizon stores in Lake Havasu City and the customer service of Chelsea Roy has been fantastic! Thanks for all your help and support!
I lost my new phone last night & have been upset ever since. Ruben V. was extremely helpful going over my options & getting me calmed down & back connected to the world. Thank you so much Ruben 😊
Excellent service, great people, and really fast setting up our new phones.
This THE very BEST Verizon store weve EVER had to visit!!! Not only knowledgeable, but kind, courteous and EASY to discuss & solve problems with... and all resolved!! Thank you!!
Had a phone issue where my charging port was glitching. The guy went 110% into helping me literally 30 seconds after he opened the door that morning, then let me back my stuff up in store.
Very helpful. Fixed my phone when it was completely disabled and couldnt work anymore.
Robert was very helpful. Answered my questions and was very genuine.recommend you visit here for all questions and purchases.
I enjoyed knowledgable service by a very patient, pleasant young lady who explained everything so I was able to comprehend how to do what was necessary. Kursten is an asset to Verizon. Thank you!
This is where I have my phone from and they do a great job....
Katrina is the best! Got me what I needed and got me going with new phone in no time! I will see her for all my phone needs in the future!
It was great . Robert got all my photots back after i thought they were gone forever.
Robert and Zack were very helpful and friendly! Thanks so much and Merry Christmas!
Everytime I go into this store theres a problem. Plus the phones are priced way higher than online. Will never deal with the store here again. The service is way better to just call in or order online. Can get a problem fixed over the phone in an hour that they couldnt do in a week.
Came in and thought my phone was toast. Robert worked his magic and got it to work. I just got the phone so I was very excited that he got it running again!
Awesome customer service. I went to the other store in town and they were rude and not helpful. Recommend this store to everyone.
Robert is amazing!! So is Rachel! They took the time to make sure I had everything I needed.
Ruben, you saved my sanity...No one else would have taken the time. Be sure to bring your problems here! Thanks again, G. Howard
The employees were really sweet, there wasnt a wait and I love my new phone. Recommend this store to everybody.
We had a great experience and ruben was very helpful and saved us a great deal of money
Robert,zack,and ruben are awesome.They helped me with all my needs.really sweet guys.
Couldnt ask for better service. These guys are always friendly and help with my with a smile on their face.
Robert was and continues to be a great help to me with my new phone.
Staff was trying to help but their system isnt Canadian friendly. I couldnt use a charge card unless I had a zip code.
Helpful and did a good job saving money to my bill.
New note 5 for less on my bill. Happy!
They wouldnt even fix a screen protector on a IPhone. The persons work ethic was horrible I for sure wont be back very lazy employee!!
Very good service. Would recommend them to everyone .
Robert helped me with my confusion. Really made my cell phone experience more enjoyable!
Excellant service!!! Robert was great.
Excellent service from Jonathan.
Zach is my go-to guy! Verizon is the best!
Zach and Ruben gave us the best service
Helpful and saved us money on the bill and in store
Robert & Ruben were tons of help to me while getting my new phone, transferring my contacts, photos etc. Felt like I was here hanging out with friends, but they are both very professional.
Broke my phone and got a new one. A+
Ruben was great.Im glad I got out of my dumb phone
No waiting! Fabulous service!
She was great at her job
Robert was fast and smart.good experience.
Extremely helpful and efficient.
Customer service is not that great.
Helpful and friendly
Ok
The wait was terrible.
Spent a long time in the store but did not mind because Robert took care of me. He had to work hard to get my upgrade to go through. Thanks Robert.
Amazing support from Verizon Team
Robert was Great.very knowledgeable
Got me a new phone for cheap.
Helped get me my new phone
Employee knowledge
Helpful and nice