user
Irwin Toyota
59 Bisson Ave, Laconia, NH 03246, United States
Appearance
Irwin Toyota
Comments
Br
Review №1

I found my most recent truck at Irwin Toyota in Laconia. I love it! Jeremy at Irwin listened to my wants and while nothing was on the lot, he was able to give me a timeline for the next one to be available. I waited 3 weeks for delivery and had a smooth experience getting the keys once it arrived. So far nothing but great things from the Irwin team. Thanks Jeremy- highly recommend!

Pe
Review №2

Went in a few Fridays ago to originally looking at purchasing a Tacoma of some sort, looking to get back into a pickup after driving a WRX for some time. Seamus and Jameson were EXTREMELY helpful in steering me towards a lease on a brand new one than financing. Worked out better for my needs and wants and I’m driving around a brand new pickup for cheaper. Oh and I absolutely love the spec my truck came in. Thanks guys!

Ma
Review №3

Seamus McNally led us through the very complicated car-buying experience with ease. He was very knowledgeable about the car we were interested in and answered all of our questions, often giving additional important information. He handled all of the details of the transaction successfully. I would not hesitate to recommend Seamus and Irwin Toyota to friends. Thanks to both for a very positive experience. MTierney

Ed
Review №4

Rich Factesu was fabulous to work with, I was pressed for time but he took us in on time and had us completed on time. All issues remedied perfectly.My Tacoma needs the frame sprayed (5000 miles) however they offered a loaner car for the day and just handled everything professionally.The tech Myles was just outstanding, he made it a point to explain everything they did when they returned my vehicle…… overall, an exceptional experience again at Irwin!!!

Jo
Review №5

I just wanted to share a quick review on the experience that my wife and I had at Irwin Toyota buying her new 2021 Toyota Highlander. The experience that we had was flawless the communication was awesome. Everything from allowing us to test drive several vehicles and finally picking out the 2021 Toyota Highlander Platinum. The communication was awesome right from the beginning. Our salesperson was Michelle Whitney and I would recommend her to anybody looking to buy a new or used vehicle. Thats why we continue to do business at Irwin Toyota.

Ga
Review №6

I recently had a flat tire from a nail while driving through Laconia. I took my RAV 4 to Irwin’s. Destiny was working at the intake area and worked very hard to squeeze me in due to another appointment I had elsewhere. She was successful. The bill was very reasonable. Great service

Pa
Review №7

Excellent service! It was prompt and the Irwin Team is courteous and attentive. Very happy to be served by Irwin, who inspires confidence and trust.

Sa
Review №8

Just had a great experience with Irwin Toyota. We ordered a vehicle a few months ago, and our salesperson quit in the meantime. When the vehicle arrived, we were placed with Andrew, who literally jumped in and made us feel like we had known him for years. He even called us back on his day off to answer a question for us. Great customer service. We also had an excellent experience with Josh in the finance office. He was honest, didnt push us to make any decisions we werent comfortable with, and helped us get the best rate possible. Thank you to all. PS We LOVE our new Bronco Sport!

Ma
Review №9

Rudy was fantastic. Knows the product extremely well. If you need a car go see Rudy!

Fr
Review №10

Was looking at buying a car from them and Kristina was not in the person I was dealing with and the person who I talked to since she was not there was named Louisa and she was very rude and seriously needs an attitude check on dealing with customers. She basically said we told you what the deal was and that was that, what else do you want. Yeah done dealing with this dealership would of had to drive an hour to get there and glad I didnt waste the gas. Big middle finger to Irwin Toyota. Apparently 4 8 stars is not a good rating.

Sa
Review №11

If i could give a million stars to Joe and Jess from Irwin Toyota I would. After my mom experienced a nightmare with Nucar we came here they were AMAZING and i am happily driving away in my new car! Irwin will forever be our go to for any and all car needs!! Thank you guys so much!

Te
Review №12

I was surprised that my 2019 Hylander needed new rotors and front brakes, but it was taken care of promptly and the service was top notch!

Ri
Review №13

My new Tundra went in for its first 5,000 mile service. In and out in about an hour. Professional and friendly service and staff

Ka
Review №14

Our salesman, Rudy Dion did a great job finding the truck we wanted and keeping us up to date on the status of the truck. He let us know as soon as it came off the delivery truck and made sure it was ready for us that afternoon! He and the financial manager, Dennis made the process very easy! Thanks guys!

Ka
Review №15

I was very pleased with Zachary Land, the sales person at Erwin Toyota. I went in to have my 2011 Prius serviced and with the help of Zachary I left with a 2021 PRIUS. Dont get me wrong, he wasnt pushy at all...In fact he was very informative and never pressured me to buy the new prius. I loved my older one but since it had over 200k, although still in great condition, I decided to at least look at a new one..Zachary let me take one for a ride...He didnt have to talk me into buying it, the car speaks for itself. I absolutely knew I loved and wanted this car. I had a choice of a red, black, pearl or metallic gray. I chose the gray. I get ALOT of compliments soI guess I chose the right color. And I love the sporty style..TOYOTA has come a LONG WAY In improving the looks of the new Prius.. Its beautiful!! And I havent had a brand new car since 1981. Ive always bought second hand cars. But now after 40 years I finally did it! And it only took Zachary 3 hours from me filling out he application to driving it off the lot. Thank you, Erwin Toyota for this great experience and Thank You Zachary for making it happen!! Sincerely, Kathy Kenneson

Fr
Review №16

I brought my 2019 Prius in for a scheduled oil change. I purchased it as a used car in April 2021. I had additional questions about the key fob unlocking feature and an audio feature. The service staff were great about fitting in the added questions, getting the info regarding those questions, and downloading and updating the audio software. I was and am very appreciative.

An
Review №17

We were on a time crunch and needed to get a new vehicle that could tow and drive well in winter. We went in knowing what we wanted and Tom and Dennis made the process so easy and painless. We didnt feel any pressure and enjoyed the overall experience. Thank you guys!

Al
Review №18

Great experience working with Zach Land to purchase our new car. He was knowledgeable, professional, and all around easy to work with. We went in to test drive a used and new vehicle. He was flexible in his availability and when we showed up the two cars of interest were lined up and ready for us. He really let us take the lead and knew the answers to all of our questions. We did not feel pressured or overwhelmed, which is saying a lot as we are easily overwhelmed and were overall dreading the car buying experience. Zach was respectful of our time and budget, and was upfront with expectation setting. In the end, we purchased a new Toyota Sienna and are so excited!!

Th
Review №19

Irwin Toyota sold me the first new vehicle I have ever owned and I couldnt be happier. Acadia Laraway, especially, was extremely helpful in navigating through difficulties involved with my unique situation. Overall working with Irwin was great. They get my highest recommendation for anyone looking to buy a car or truck.

Sa
Review №20

Purchased a Rav-4 from Zachary who was nice enough to hold the car for me because I live an hour away. He was professional and relaxed and took the time to go through every feature with me even though it was closing time. Communication was excellent and I never felt pressured to buy. Thanks for a great car buying experience!

Ka
Review №21

Mark was the best salesman I have ever worked with. I told him the type of vehicle I was looking for and my price range. He did not pressure me into buying something I didnt want or couldnt afford. The day the Rav 4 came onto the lot, he called me and the deal was done within a day. It was quick and easy and I felt valued as a customer.

la
Review №22

I brought my 2013 Toyota here the other day for some recalls to be fixed and had a wonderful experience. All of the staff I interacted with were very knowledgeable and friendly. Also my car was done way sooner then I expected! They seem to have a good system going in the repairs department. You can even text them at any time, during the repair, to ask a question. They also do a full visual check of everything on the car, and give you the results, which I thought was pretty awesome. They also gave me a free car wash!!

Lu
Review №23

Andrew was a great help from start to finish. Everyone who were involved with my trade in and purchase put a lot of effort into making me a happy customer.It certainly was an unexpected wonderful experience. I thank you all again for your outstanding professionalism.

An
Review №24

Everyone was friendly and helpful. Im very happy with my purchase and with the service.

Ry
Review №25

Seamus is a straight shooter and didn’t waste my time, made the buying process transparent for my new Tacoma. Will recommend Irwin’s to friends.Edit: Had a small issue the day after the purchase with my phone linking to the remote start/auto locking app, I stopped in and Seamus handled it from start to finish including sitting on the phone with customer service for me, sent me home with it working! (Issues with older iphones)

Kr
Review №26

Kristina, Howard, and Josh (finance) were responsive and easy to deal with. I bought my Venza for almost 5grand less than what my local dealer was charging, and they got me what I needed on my trade in easily. Worth the drive.

Ja
Review №27

Geoff Cunningham was absolutely fantastic. He never pressured me, always had answers, and his customer service was beyond exemplary. I feel he went above any expectations I could have had. A true credit to the service business. I would highly recommend you contact Geoff for any of your future car needs.

Vi
Review №28

Got a 2021 tacoma lately. Howard the one working sales was ideal working with. No shoving anything down my throat, pushing, or causing any frustration. He was on point, quick, detailed, nice, etc. This is the kind of person I like to buy a vehicle from again.Thanks!

Da
Review №29

Took the car at appointment time and did work quickly and efficiently.Thanks Quick Lane, good job

Ji
Review №30

Had recall service done to my vehicle. I left the vehicle with Irwin in the morning, and told them I would pick it up after 5 when I was done with work.Vehicle was done being serviced at 930 am. They parked it in their lot across from the service bays. When I picked up the vehicle (which was left unlocked), I noticed the contents of the center console were thrown on the passenger floor. I then looked around more and noticed a pair of sunglasses and pocket change was taken from the vehicle. I called Irwins the next morning and was told they had cameras and management would get back to me when they were done meeting. Hours went by with no call back, so I called again. I spoke to the same woman I spoke to earlier in the morning. She went back and forth with the manager (He would not speak with me). I was relayed the vehicle was a mess when it was dropped off, Call Laconia PD, Vehicles left in our lot are not our responsibility. I had gone to Irwins for years, and this will cause me to never return. I left the vehicle with the service department, I did not leave it in their lot, and I certainly would not have left it unlocked.Please take extreme care if you use Irwins for service. Make sure you either wait, or can make sure the vehicle is locked.Update: I got in touch with Chris Irwin. He was very apologetic, and refunded me the amount of the items that were stolen.

BI
Review №31

Need a new vehicle ? Go to Irwin Ford -Toyota. Just purchased a 2021 Tacoma. My salesman, Geoff Cunningham was unbelievable. Found the perfect truck for me, had not arrived yet but he reserved it for me. Took delivery today. Quick and easy- breezed through all the paper work and had me in the Finance Dept in no time. The Finance Mgr. Dennis Marhefka got me a great rate, went over all my maintenance options and extended warranty packages and helped me pick the best route for me and was never pushy. Great guy. Geoff then took me out to my new truck . Took extra time to connect my phone to the Toyota app and to the truck. Showed me how everything worked and even offered more time in the future if I was stumped by anything. Above and beyond the normal sales experience. Would highly recommend Geoff and Dennis and Irwin Automotive

Ja
Review №32

I highly recommend Shawn Judd for all your vehicle needs. He went above and beyond. I I am very satisfied with my new vehicle and will send friends and family his way.

We
Review №33

I have found the service department at Irwin Toyota to be very helpful and accommodating. Since we live about 40 miles away we tend to need to wait during our car being serviced. The people in the service department work hard to get us in and out quickly while doing a thorough job.

Ma
Review №34

I was helped by RICH Facteau in the service department and he was very helpful, answered my questions thoroughly and was patient. He was assisting me with the process of programming a new ignition key for me. I mention this because maybe others are not aware that they can do this here. I had thought I could just take the key to anyplace for this, but not so with the actual ignition key itself. So thank you Chris for helping me out!

Do
Review №35

Customer service is amazing! everyone respectful and treats you like family!Thank you

Ke
Review №36

Excellent service. My wife were traveling out of state and two other Toyota dealers could not diagnose problem. Irwin Toyota found problem and fixed it.

Ma
Review №37

Lloyd was awesome to work with, as usual! Got my Jeep in and out within a day to fix a funky noise. Completely affordable and 10/10 service!

Mi
Review №38

Michelle Whitney was a pleasure to work with in buying a new Rav4 Toyota.She did not pressure me in buying the car, she answered all my questions, and she worked with me to get a fair price. I would recommend Irwin Automotive and Ms. Whitney.

Lo
Review №39

Bill Salta always explains my car situation to me and makes it a pleasant experience.

ji
Review №40

Rudy and the rest of the Irwin team did a great job making the purchase of my new Tacoma smooth and easy. I was in and out in about 2 hours which was great. I love my new truck and will definitely go back when the time comes. Thanks guys!!

Ky
Review №41

I got a great price on my Tacoma at Irwin Toyota. I also want to note that Jeremy in Sales and Nat in service went above and beyond to make sure I was satisfied during and most importantly, after the sale. I would certainly buy another vehicle from Irwin

Ch
Review №42

I brought my 2019 Toyota 4Runner in for a recall repair. My 4Runner was ready before I expected it. Thank you Rich Facteau for your great service. I would recommend Irwins to anyone.

Du
Review №43

Always a great experience. Service people keep you informed regarding the progress of the service being performed.

Pa
Review №44

These folks are really terrific! I bought a Sequoia from Irwin, which is always serviced here, as well as my sons Prius. They are always very thorough and give me a report about what was repaired and what I need to anticipate going forward. Pricing is always reasonable. Highly recommend Irwin Toyota for car purchases and their great service.

Cy
Review №45

So satisfied with the excellent service at Irwins! Had to have my windshield replaced & they took great care of me.

Jo
Review №46

Best experience we have ever had buying a new car. Hassle and pressure free, and we got what we wanted at a fair price. Michelle Whitney was a pleasure to work with. If you are looking for a new Toyota, you cant go wrong with Michelle and Irwin.

Th
Review №47

Arrived earlier for oil change appointment but they squeezed me in so I didnt have to wait. Also took care of my state inspection while I was there. Very professional, personable staff. Very impressed with process.

Ni
Review №48

Rudy was a great person to work with and the whole experience was fast and efficient. Much appreciated. Second vehicle purchased from irwin.

Th
Review №49

Service Advisor Brandon Furbush was efficient and I had my vehicle service completed in about one hour.

Jo
Review №50

Great, responsive service from Rich and his team! Quick diagnosis of my truck’s problem paired with professional, proactive communication.

Am
Review №51

Irwin has lost our business. We have leased/bought over 6 vechiles and last purchase we were not happy. Have to say that I was not happy with my latest Rav4 lease and my husband not pleased with his last lease of his Toyota Tacoma. With that my husband asked if possible to trade in his lease for a different model and they proceeded to tell him after 3 weeks his truck was 3,000 in the hole. Then of course he left and many emails came asking for him to trade in his vechile. Each time he went in they were no help. Well he went to IRA Toyota, and they went above and beyond for him. They got him into a new Toyota Tundra. Beyond happy. So now my business leases will go to IRA of Manchester.

Ch
Review №52

Absolutely WORST customer experience I ever had. Irwin will sell you a certified Toyota sienna and install 4 new tires WITHOUT performing an alignment. 1 year later---tire is so worn the steel belt is showing and Irwin says I need to install 4 new tires. I called Nat Hoyt the used car manager and he did NOTHING for me.Dont shop here. Dont buy any used cars here. Theyre horrible!

Ja
Review №53

Howard Cullen and Josh Glazier made the buying experience quick and easy! Both were extremely nice and accommodating and I would highly recommend seeing them at Irwin Toyota for your next car purchase!

Ke
Review №54

Bought a Corolla Hybrid. Drives great, gas economy is super and better than estimated.The Toyota Safety Sense features are all included without having to upgrade.The sales experience at Irwin was hassle free from start to finish. I opted to request an internet daily price with the response indicating I think you are going to like our price and that was certainly true.I had Rudy for the in person sales. This was all a positive Car buying experience.

Br
Review №55

I own a 2011 Toyota 4-Runner SR5, which I purchased new at the Irwin Automotive Group in 2010, their service on my vehicle has always been friendly and very professional. Recently after 185,000 miles on my vehicle I hade trouble honking my horn when I was in a position to have to use the horn. I contacted Toyota Motor Company directly and Toyota was willing to send a District Service Representative to Irwins to meet with their service team, at this meeting they came to an agreement to replace the failed parts that were causing the problem and at no cost to me. The entire labor and new repair parts used were at no charge to me. I could not be more pleased with Toyota and Chris Irwin and his Team at The Irwin Automotive Group for their support and commitment to their customers. I will all buy Toyota products in the future and I will buy them at The Irwin Automotive Group !!!!

El
Review №56

After having my Highlander 2017 towed to Irwin in Laconia, service advisor Mr. Bob Abbot had the problem taken care off immediately. I very much appreciate how helpful he was in getting me back on the road.Edeltraud ( Ella ) Tichy Kunz

Ma
Review №57

Irvin Toyota’s Service Team provided wonderful service performing an inspection and treatment of the frame that was part of a recall on my 2016 Toyota Truck. I was provided a loaner vehicle at no cost, while the service was being conducted.The people that provided the service, even though very busy, were thoughtful and efficient.

Sc
Review №58

This will be the third tacoma sport I have purchased. It is the first time I used Irwin Toyota. I was given Michelle Whitneys name by a friend. I contacted her and left a message. She returned my call right away and I explained to her what I was looking for. She promptly found it and we were able to get on to making a deal. The vehicle was in transit and it arrived on her day off. She took the time to call me and let me know it had arrived. I picked up the truck at our agreed upon time. Michelle had everything in order and lined up so I zipped right through the transaction. She helped to go over the vehicle and I was on my way home with a new tacoma sport. Outstanding service and experience. I highly recommend Michelle Whitney if your looking for a positive purchase experience.

Ly
Review №59

Matt Gagnon was extremely polite and efficient. We will be back for sure!

Re
Review №60

The sales man was not pushy and was very helpful. I had a great car buying experience all the way around

Cy
Review №61

Laconia Quick Lane and Bill Saltas team always has it together. Simple and easy process. Thank you!

Ma
Review №62

Salesman Craig gave my husband and I an absolutely positive experience at Irwin. We ended up buying 2 cars in the same day and Craig went back and forth with us all day negotiating with his manager to help us get the best price for our vehicles. He was patient, friendly, and professional. He even stayed at work an hour after closing on a Saturday evening to make sure we finished our paperwork and showed us the features of the cars before we drove off. He was excellent, and I would highly recommend him if you are thinking of buying in the Lakes Region area!

Ma
Review №63

Great experience! Steve P. was awesome and extremely helpful. He even helped me push my trade in onto the lot! This was the smoothest car buying processes Ive ever had and I am very happy with my vehicle.Thanks guys!

Gr
Review №64

As good as any other dealership on customer attentiveness. Best price so far of 9 different dealerships across 3 states on Tacomas, both new and used. Highly recommend you try them first.

Br
Review №65

Great car buying experience! The car was ready to test drive when we arrived (by appointment) and we received a fantastic price for the new car and a reasonable offer for our trade. No hassles in the finance department and we were on our way home with a new car in a few hours!

Do
Review №66

My experience is consistently great at Irwin Toyota Service ! Thank you!

Jo
Review №67

Great personal service on my Tacoma.Bill Salta does a great job,gets your vehicle in on time and will let you know if your vehicle needs additional work.I had an issue once before leaving on vacation and Bill Salta got my vehicle in and repaired without a scheduled appointment. Great mechanics that work on my truck.👍👍

Mi
Review №68

Craig at Irwin Toyota made the process smooth and easy while trading in our old car and buying our new Highlander! We love it! Process was transparent and efficient. Thank you Craig and Irwin Toyota!

ch
Review №69

We thoroughly enjoyed the experience of our new car purchase with Craig. He answered all of our questions in a timely manner during the process. This is the second vehicle we have purchased with Craig and as a result he will continue to be our go to at Irwin. We looked at a few vehicles before deciding on a 2021 Toyota Sienna. As one of Craigs former high school teachers, its rewarding to see him thriving in a service oriented business. Keep up the good work Craig!

We
Review №70

My experience at Irwins was fantastic. Everyone was so friendly, helpful and and very knowledgeable. My salesman walked me through from beginning to end and answered all my questions. I would go back to Irwins in a heartbeat for my next car. Thank you to everyone who made my experience an amazing one!

Ch
Review №71

Everyone was great from Bob at the Service Desk to George who transported me too and from my house. The Service was just great.The only complaint I have is why the people in the service dept. have toadjust your car seat to drive the vehicle 100 ft. into the service bay. I havethe seat just where I want it and I have too find the exact spot again.

Se
Review №72

This dealership lost a long time customer. Their service department is inept, rude and doesnt care about its customers. After knowing of an issue and it being reported, Irwin failed to follow up with the warranty. Now that I am outside the window to use said warranty, they want to charge me almost 3000 to repair the problem when the vehicle is only worth 5000. Neither Toyota or Irwin care about their customers. I understand its a business. Im not looking for a handout or anything free. Im looking for accountability and courtesy, neither of which I received. Do not purchase a vehicle here, you will not be treated well by the service department. They are rude and brash. I will never recommend Irwin to anyone!

Ed
Review №73

Great service everytime. Saturday service was quick and efficient.

Ke
Review №74

Great people. Great process. We did not feel pressured at all. Thanks, Irwin!

Be
Review №75

Very quick service! I have only driven the car 3000 miles since I purchased it a little over a year ago. They made sure that I was not charged for the oil change even though it was a week past the one year date of purchase!

Ji
Review №76

Quality Workmanship in a Timely Manner.... That is what I received from the good folks at Irwin Toyota. Recently I had a major failure with my truck and thought this was going to a long and drawn out issue, that was not the case thanks to the great coordination of Bob Abbot and the outstanding skills of James Blood. I can not level enough praise about Irwin Toyota and these two outstanding individuals. Many thanks. Respectfully, Jim Poisson

Da
Review №77

I believe the person I dealt with to be Service Advisor 700 Richard Facteau.He was professional, efficient, and addressed my needs. He was friendly and informative as he explained the process and called me in person when the job was done. Also my thanks to the Service Department go going the extra mile and swap out my winter tiers as I have had some back isses as of late and wasnt up to doing it myself this year.The whole team totally rocked it from start to finish!

Ri
Review №78

We had a very positive purchase experience for our new RAV4 at Irwin. Worked with Ben Flagg. Ben was extremely knowledgeable and courteous and he gave us our best car purchase experience ever and we have purchased a lot of cars over the years. Highly recommend Irwin and Ben in particular.

Wi
Review №79

Bill Salta and his team continue to provide great service and support. He and team serviced my Tundra and Hylander in one afternoon. They make it easy and you are educated about you vehicle and have piece of mind that it was done right.

Ro
Review №80

Our decade-old Prius was in for service yesterday. Bob Abbott was his usual friendly, helpful self! The inspection by a technician found a wheel alignment problem that got fixed promptly after a fast phone consultation. It was not only a safety issue but fixing it also will save us some money on tire wear and replacement. Thats the kind of careful attention that has kept our Prius running since 2011 and keeps us coming back to Irwin for service and new vehicles.

Jo
Review №81

Polite and helpful staff. Only did what was needed. No pressure

Ph
Review №82

Howard Cullen made our car buying experience at Irwin Toyota very easy. our new Highlander is fantastic.

Ro
Review №83

Billy Salta and his team did a professional job servicing my vehicle. I highly recommend Bill Salta to help you with your vehicle services.

Ra
Review №84

Acadia was a very helpful and knowledgeable sales person. First purchase of a Toyota from Irwin but loved the services and sales staff on the Hyundai side as well.

Bi
Review №85

Great service. Seamus was very helpful and responsive. There is no question that I would go to him once again for any needs in the future

Wi
Review №86

The service department at Irwin is the best. The staff are always helpful, transparent and efficient. They explain whats being done and present options clearly. Also, they are always prepared for my visit and process my appointment quickly. I have yet to have anything close to a bad experience here.

Le
Review №87

Irwins is Top Notch at very reasonable pricing. I will definitely be a repeat customer. I recently had my auto serviced and tires changed on my car at Irwins. Bob Abbott in the Service Department was excellent and kept me informed before and during my auto appointment /service. The wait went quickly with nice accommodations while I waited for my vehicle to be serviced. Very pleased all around. I recently moved to the area so this was my first time having my car serviced at Irwins.

Eh
Review №88

Doing business w/Irwin Toyota was a pleasure. We have a Toyota dealer about 20 miles from home. We choose to drive an hour and a half to purchase our vehicle from Irwin Toyota.Louisa provided information on several vehicles, one of which we purchased.Howard was straight forward, professional, didnt pressure us in anyway, provided good, honest information. We never had the typical dealer refrain of : can you just come down so we can see what we can do for you. No need on our part; we knew we wanted to purchase a Venza. We simply needed to find one suitable and a fair price.Louisa found us one, provided a good price upfront, no haggling & back & forth. Howard took it from there, putting the deal together, contacting us when the vehicle arrived @ the dealership, setting up our appoint to take delivery, having the paperwork all set & the Venza ready to roll.Thats how we like to do business and be treated.Thanks both Howard & Louisa! Ehrhard & Brenda FrostThetford, VT

Br
Review №89

Always receive excellent service and enjoy the friendly staff. I’ve been a customer for over 19 years.

je
Review №90

Craig LaChapelle is hands down the best sales associate that Ive ever dealt with when it comes to purchasing a used vehicle. Dennis in Financing made the transaction smooth and pain free. I highly recommend you give these Gents a shot at your business.

La
Review №91

I was very pleased with the staff at Irwin motors in Laconia NH. I would especially recommend my salesman Seamus McNally.

De
Review №92

Love my new Venza. Special thanks to Tom Whitney and Jameson Proko from the Irwin Team! A great experience from start to finish. Looking forward to the ongoing connection with Irwin Toyota.

St
Review №93

Had the best experience with Irwin Toyota and Tom Whitney. Tom was very helpful in selecting a truck that was perfect for me. I ended up getting a 2021 Tundra and couldnt be happier. If your looking for a place to get a Toyota I highly recommend Irwins.

Ka
Review №94

Went into here yesterday with my father to replace my old Toyota Matrix. Geoff Cunningham was our sales associate and he made the process quick and painless.They had the car I wanted to look at ready to go when we got there. I’ve gone into other dealerships with friends before and waited 6-7 hours for the car buying process to be complete but we were out in 5. Will be recommending them to everyone!

Re
Review №95

Great experience buying our new hybrid highlander yesterday. John was our salesman and was very patient with us answering all of our questions. If he didnt know the answer he would find it. Very honest and upfront with us...with humor.Listened to all our wants/needs and really worked hard at putting us in the right vehicle. He worked well with finance guy to make our numbers work. Thanks John!

Br
Review №96

We had a positive experience at Irwin Toyota. First time buying from there, and worth the hour drive. We worked with Steve initially from their online team and Seamus once we could make the trip to the dealership. They were great to work with. Seamus did an awesome job walking us through the process to get us squared away that afternoon. We look forward to working with them in the future.

Jo
Review №97

Acadia Laraway did not sell me the vehicle I intended to buy. For that I am super thankful! This lady went above and beyond to put me in the right vehicle for me based on my wants and needs. No salesman talk or attempts to sell up, only what I was looking for in a vehicle. My experience with the entire staff at Irwin was different than I have ever experienced before. They listened, they gave me options, they helped me weigh pros and cons. I cant say enough positive things. Would recommend Acadia and Irwin Toyota staff to all who are looking for the next perfect ride for you!

Se
Review №98

Irwin Toyota has been taking care of our familys vehicles for 20 years. My recent visit for yearly maintenance was thorough, and some small repairs during the visit means we are safe on the road and gives me a little extra security knowing nothing was missed. Thank you Chris Kelley!

Pa
Review №99

Comfortable waiting room. Service was on time and fast.

Ji
Review №100

A couple of days ago Irwin Toyota of Laconia, NH, performed a recall fix for my 2015 Tacoma. The work was done efficiently on time, and very professionally. While there, Bob Abbott and his team found another minor problem, which they also fixed to my satisfaction. I heartily recommend the Service Team at Irwin.

Information
45 Photos
100 Comments
4.8 Rating
  • Address:59 Bisson Ave, Laconia, NH 03246, United States
  • Site:http://irwinzonetoyota.com/
  • Phone:+1 603-524-4922
Categories
  • Auto body shop
  • Toyota dealer
  • Auto parts store
  • Auto repair shop
  • Auto tune up service
  • Car accessories store
  • Car dealer
  • Car detailing service
  • Oil change service
  • Used car dealer
Working hours
  • Monday:9AM–5PM
  • Tuesday:11AM–3PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:7AM–7PM
  • Sunday:7AM–7PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
Similar organizations