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Irwin Automotive Group
59 Bisson Ave, Laconia, NH 03246, United States
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Irwin Automotive Group
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Di
Review №1

Irwin reminded me I had three free oil changes since purchasing my Lexus this summer. I made an appointment and they took me right in to do that and my inspection which, although a little early, was convenient. They are all friendly, helpful and gracious. I reply do like going there. They get three thumbs up from me!

Do
Review №2

I Could not find a used truck for my fleet of construction and snow removal vehicles here in NJ. I found Irwin Automotive Group on FB and made contact. I recieved an email from Louisa Bergeron shortly after asking if I needed any further assistance. We then spoke on the phone she was extremely professional and offered to go outside and inspect the truck and send photos and videos of the truck. She text them to within an hour showing every detail and imperfection. This was impressive as I contacted several dealers in the Northeast and none could manage to send me videos of the motor running. I decided to make the purchase and Louisa set me up with Zachary Land in sales. Zach and I spoke on the phone and he set up the deal. He even offered assistance with logistics for my arrival from NJ. The trucks condition was exactly how advertised and not overpriced like everywhere else. Zach even sent me to a great lunch spot to visit while in NH! I would definitely recommend this dealer.

Ma
Review №3

I recently purchased a new truck at Irwin’s. Ben Flagg was my sales associate. He was polite, professional and well informed about the product he sells. Ben went above and beyond to insure my truck got the extras I asked to be put on the truck. The finance dept was quick and easy. They weren’t pushy about things I didn’t want and explained what would work best for my needs. This will be the place I purchase my future vehicles and where I send my friends.

Ni
Review №4

I had a great experience at Irwin with my salesperson Michelle Whitney. Im very happy with my new F250. Michelle was super easy to work with and very helpful every step of the way. I highly recommend Irwin and Michelle if youre in the market for a new vehicle.

Le
Review №5

Great experience! Zachary Land was super helpful and made buying my first car so easy! Definitely recommend to anyone looking to purchase a new vehicle! Thank you Zach! (:

Sh
Review №6

Had a great experience working with Tom Whitney at Irwin Toyota. My schedule was really hard to work with, but he accommodated me and made it work. They also gave me a fair price for my trade-in. Happy with my new truck!

To
Review №7

My wife and I decided we wanted a Honda Pilot EX-L. Irwin Automotive group had great reviews, and they had the color and interior we wanted, we walked in via an appointment and Seamus responded very promptly. We were able to work out the deal fairly easily and the process went very smoothly and quickly.Seamus at Irwin was prompt, courteous, professional and attentive to our needs in purchasing an auto.The entire Irwin team was very professional and courteous. Most certainly would venture there again to purchase another vehicle.

Mi
Review №8

This was my first time buying a car and it was a somewhat difficult experience for me because almost all of the cars that I was interested in had already sold. Despite this, Acadia Laraway continued to help me find the perfect car and answered all of my questions with more than just a one word answer. She gave me tons of information, was very helpful and told me everything I needed to know. She was very nice and knowledgeable about the cars and the features that each vehicle had. She took her time and I didnt feel rushed at all. Acadia even followed upwith me a couple of days after I had taken home the vehicle to make sure everything was going well and I was enjoying the vehicle. Josh in Finance was great as well. It was quick and easy, he was very funny and explained everything in detail. Overall, it was a great experience and I would definitely recommend Irwins to my friends and family.

St
Review №9

I drove from CT to buy a used Mustang Bullitt at Irwin. Jeremy Cates did a great job of having everything ready for me when I arrived and I was able to head back to CT within 2 hours. The staff at Irwin were great and focused on customer service. Thanks for a hassle-free transaction!

Er
Review №10

Just recently traded my Tacoma in for a Tundra Tom Whitney was Awesome to work with everything was fast and I was kept well informed and was able to get the truck when my schedule allowed me to I would definitely recommend doing business with Irwins and Tom Whitney in sales to anyone.

Mc
Review №11

I bought a Ford F150 from the bow tie guy Seamus McNally at Irwin Automotive Group. He made the process easy and effortless. I am loving my new truck! Thank you Seamus!

Ro
Review №12

Ben Flagg at Irwin Automotive in Laconia helped us get into our certified pre owned Toyota Highlander. He was wonderful to work with throughout the entire process and really helped us get the best deals possible. He was very kind and respectful and answered ALL of my questions.Overall, this was one of the best dealership experiences we’ve ever had!

Do
Review №13

First time purchasing here and was very satisfied with the process. It was low-stress and very efficient. Howard Cullen was great to work with and Ashley Gilbert and Michael Sullivan were also very helpful.

ic
Review №14

Shamus helped me with purchase of almost brand new Chrysler Pacifica. He is friendly and super efficient- I never had such easy purchase of a vehicle. Drove the car back within two hours.

Ja
Review №15

Great experience at Irwin! Seamus was very helpful with explaining options and helping with the final decision making. Processing of the trade-in was fast and simple, and there were no hitches in the process. Thanks to Seamus for his time, and to the entire team for a great experience!

Ja
Review №16

I was on the hunt for a hard to find Tacoma, I called Irwin’s and was connected to Tom in their sales department. He was very prompt in getting me exactly the information I needed, was extremely courteous and polite throughout the whole transaction. The entire buying experience from Tom to Jameson, and the signing of the papers was extremely pleasant! I would highly recommend this place, and they also seemed to have a much larger selection of new and used vehicles from other dealerships I visited, thanks again Tom you’ve got a customer for life!

Pr
Review №17

I was referred to Quick Lane oil change at Irwin motor group in Laconia by my regular oil change place because it was booked up. They made an extra effort to get me in that day, were very responsive, super pleasant to deal with, and I was taken on time with a quick turn around. Bonus car wash certificate from a local car wash as well! Will be back there for sure.

Ma
Review №18

We had the best experience with IRWIN Toyota! I will be a repeat customer for sure! Howard was our product specialist and made the buying process a breeze! He never made me feel pressured and he kept everything 100% transparent. They were very busy and he let us know up front that it could be a while. We were there for under an hour and then went to a delish lunch down the road and came back and my new 4Runner was ready to go. They gave me a great trade in deal and I couldnt be any happier! I 10/10 would recommend IRWIN to everyone and especially Howard, he was the BEST!

Le
Review №19

Working with Tom Whitney was an absolute pleasure! Tom was very patient; at no point did I feel pressured into buying a vehicle. I also greatly appreciate Tom doing everything promptly, and it felt like he valued not only his time but also mine. Overall, I had a wonderful experience purchasing a car, from the initial interaction to sitting in my newly bought Rav4 with Tom helping me set up the infotainment system.

Se
Review №20

Just days after moving to the area my previous car racked up a large repair bill. I decided to look around at getting a newer car instead of spending the money on repairs. Due to the pandemic I spent the majority of my search online and found Irwin very easily on the web. Their website was easy to navigate and search for what I wanted, and when I found a car I liked I was able to get a test drive quickly. Mark Chertok helped me by answering all the questions I had and walking me, a first-time car buyer, through the process of whats needed to make my purchase. Once I put my deposit down, Mark kept me up to date as my new car passed through Irwins inspection process (theyd just received it on the lot and wanted to make sure there were no problems before selling it officially). A few days later, he had it ready for me, all washed up and detailed inside. Id definitely recommend Irwin to anyone looking for a new Toyota or used car of any make and model.

Sh
Review №21

This is very much over due, but my husband and I bought a 2018 Toyota 4runner back in December of 2020 and we love this vehicle so much. Shout out to John for helping us out and making us feel comfortable on a super crazy holiday weekend. Thanks John!!Shea + Jake T

Ba
Review №22

These are the best!! I couldnt say thank them enough. And thank you Edgar for being so nice

Je
Review №23

We had a very good experience at this dealership. Well, as good as one can expect from any car dealership. It helps that the price was reasonable to begin with and we didnt haggle. We did spend most of the day waiting for the financing and the car to be cleaned. We also asked for some new fasteners to reattach the trunk liner that someone carelessly ripped out at one point. We were told they were In the mail, but that never happened. I guess I wasnt expecting them to deliver on that promise. In the end we got a good deal and we dont have to do anymore dreaded car shopping...Rudy Dion was very pleasant to deal with.

Rh
Review №24

I just purchased a 2017 Jeep Renegade from Irwin and Im absolutely in love! This was my first time financing a vehicle and Zachary made my experience pleasant and easy. He was very helpful and provided insight on any questions I had, while working with me to insure I left with my dream car. I will definitely be back with anything I need in the future and have already recommended his service to friends and family. Thank you Zachary!

To
Review №25

Just recently I purchased another vehicle from Irwin’s and once again the experience was flawless. My family and I have purchased more than 15 vehicles from Irwin’s and every purchase involved Al Faro. Al has treated my family and I like a friend and we appreciate that very much. Al is the reason I do not even shop around because I know he will take care of whoever I send that way. In the past few years I have had Seamus McNally as a salesman and he makes every deal painless and easy. Very professional and puts the customer first. I just let Seamus know what I need and in a short time I’m headed home with the vehicle I want. Irwin’s is by far the best dealership I’ve been to hands down.

An
Review №26

The gentlemen that inspected my Ram truck were great!! I was early to my appointment and they were about to accommodate me and get the truck right into the bay. Thank you!!!!! You made getting my truck checked out a breeze!

Ch
Review №27

I purchased my car at another dealership and Irwin’s still serviced my vehicle. All the staff members were extremely nice & helpful. Highly recommend going to Irwin automotive group for your vehicle needs!

Mr
Review №28

We bought our new pre owned car there. Nice people, great deal and price for a car. You deserve the 5 stars.Shelly H

Co
Review №29

Seamus was patient and extremely helpful when I purchased my RAV4! He was genuine, knowledgeable, and he explained all of the options very thoroughly. I would highly recommend this dealership and Seamus! I will definitely be back for any service that I need in the future. Go see the bowtie guy!!

Da
Review №30

Seamus and the team were excellent to work with! Heard my needs and were quick to respond. Great group to do business with. We will return!

El
Review №31

I had a great experience with Ben Flagg at Irwin in Laconia! He made buying a car so easy...no pressure...very friendly and knowledgeable and spent lots of time helping me. Typically I dread car shopping but to quote Ben...all the stars aligned on this experience and he made this a fun experience! I would definitely come back again!

Al
Review №32

I had a great sales rep in Tom Whitney he helped me purchase my first car. He was very helpful in trying to help me locate a car I wanted. Then I went to the Finance Department and had Joshua Glazier he was fabulous one of the main reasons I purchased a car at Irwins... Loved my experence.

Pe
Review №33

Our experience in the past was great. However our recent experience left us not wanting to return. Poor salesman experience. Felt as if he was bothered to have to help us.

Ge
Review №34

Hoon Is the Man. He was very good in meeting Expectations and also The Finance girls was awesome as well . Operation here is top notch - Fast and efficient for getting you new wheels

Ro
Review №35

Howard Cullen was great, I got the auto I wanted with no problems. I have been getting cars from Irwin`s for about ten years.

Ch
Review №36

Our buying experience at Irwin’s on our new Rav 4 was nothing short of fantastic! Our sales person Steve Pouliot made our purchase process super easy and pleasant! Steve kept us updated constantly through the long process from ordering the car to the delivery! A+ all the way! Thank you Irwin’s and Steve🙂!!!

Ni
Review №37

Tom Whitney from Irwin Automotive is a great sale person. Helpful every step of the way in helping to choose our new car. Happy to have had the opportunity to work with Tom and Irwin. I would recommend Irwin and ask for Tom Whitney for anyone looking to purchase a new vehicle.

Jo
Review №38

I went looking for a Toyota Tacoma, I found one from this place that I liked. Jared was the person that helped me. He was very upfront, willing to answer all my questions and was able to put to rest any concerns I may have on the vehicle. I can tell you they care more about giving you a reliable vehicle than they do about making a sale. They undervalue the car so you’re getting a fair price. This company isn’t trying to make a quick buck. They had my vehicle ready to go all new fluids, made sure wit had a new frame before I came up, made sure it was ready to go inspection wise before I came up, gave me a tank of gas. I would highly recommend this dealership. Needless to say I am very happy with my truck. I’m happy with the service. I am happy with how I was treated.

sa
Review №39

We had an excellent experience at Irwin. We were pressed for time that day but Seamus was very professional. He was friendly and easy going and listened to our needs. He made the process simple and easy and fast. And we never had to enter the building. Jameson was happy to bring the paperwork out to us. This was much appreciated since we Vermonters are hard at work keeping our Covid #s down. We were out of there in less than an hour. It was well worth the 2 1/2 hr drive. We love our 4 Runner. We like being treated so well and will happily recommend Seamus at Irwin Auto Group to our friends and family.

Ro
Review №40

Anyone that is looking for either new or used please go see Geoff Cunningham. He was amazing and made the experience so easy.

Ro
Review №41

I found all the people here very friendly and anyone is more than willing to help you out. I tried out several vehicles my first day there. All vehicles and features were explained in depth, even though I wasnt buying the vehicle. Differences were explained thoroughly and comparisons were explained well. Bought a beautiful used car that day. Glenn Buehl was exceptional help. I would send anyone I know there having full faith they will be taken care of.

Ty
Review №42

I came in at the end of April feeling very hopeful about my future and looking for my first car. Seamus McNally helped me with my search in finding the car that worked for me best which was a 2014 Mazda6. He took the time to make sure the deal was done properly and I could get the proper security I need for my car. I did drop it back off today for maintenance but with the details about the car, Seamus did warn me with potential issues. Aside from that, everything was Transparent and out in the open with this sale and I found them to be extremely reliable. Would buy my next car through them in the future

Ch
Review №43

My husband and I just bought a 2018 Toyota C-HR XLE from Irwin Automotive. We love the vehicle and Howard Cullen was so helpful and informative. We live in Massachusetts and he explained everything we needed to do to get it registered down here. We mostly certainly will go back there in the future!

Ro
Review №44

Got the best deal on a new 2021 Toyota Sienna ever! Sales, specifically, Ben Flagg, honored the online pricing that was 5k less than sticker price. No pressure, no BS, take a car and test drive it by yourself as often as you like. They were knowledgeable and answered all questions honestly. A mention and decent offer on financing and extended warranty, but no pressure. Will definitely recommend to others.

Ma
Review №45

This dealership is great. There was not any pressure to buy. Their finance staff was great, they worked hard to find us the best financing. We had not the best. But got us into a good interest loan. We would definitely refer people there. Thank you

Ch
Review №46

I had the pleasure of working with Acadia Laraway this last Saturday at Irwins. She was extremely proficient, and professional. I would highly recommend Acadia as a car specialist to anyone looking for a new or used vehicle.

St
Review №47

I just purchased a certified used 2018 F150 from Irwins using Acadia Laraway as my salesperson. The entire experience could not have been more pleasant as Acadia proved to be extremely knowledgeable about the truck and took all the time needed to answer my questions. The finance department did a fantastic job in finding me the best rate available and made the paperwork associated with finalizing the sale very short and sweet. I would not hesitate to refer anyone to use Irwins as this is my second excellent auto buying experience with them.

Gr
Review №48

Had my 2008 Pontiac G6 Hardtop Convertible detailed, cant say enough good things about how nice this 13 year old car looks. Reconditioning department did a wonderful job.

Ke
Review №49

Seamus McNally really went above and beyond making sure we landed the vehicle we wanted! It had been over 10 years since my family and I had been in the market for a vehicle, so I was feeling nervous. But I’m very grateful for my experience at Irwin, especially with Mr. McNally, because my nerves quickly transformed to excitement when we drove away in our new car. Thank you for making this experience a breeze, shop Irwin if you want the same effortless experience!

Pa
Review №50

My car was taken in with no appointment as soon as I called and told them I had a nail in the tire. It was all set in two hours. I did not wait. IrwinQuick Lane takes care of me. Thank-you.

Pa
Review №51

We had a great experience. My used truck was priced reasonably. When I picked up the truck it was ready to go and very clean. I would buy another car from Irwin. So get down to Irwin and get yourself a new vehicle! Ask for Acadia she was very helpful and great to work with.

Ma
Review №52

Craig was very attentive to my wants and needs for a vehicle. Highly recommend him as your salesman.

em
Review №53

Shamus McNally was friendly, knowlegable, professional, personable and made us feel very comfortable. He did not waste our time trying to sell us something we did not want. Shamus took us through the process smoothly and quickly without rushing us. We had a very positive experience!

Je
Review №54

Seamus McNally did a great job. Handled our trade quickly and efficiently, and got us into our new Toyota with no issues. Thanks Seamus!

Mo
Review №55

Mike Officer, Al and Josh made our new vehicle purchase a smooth and knowledgeable transition as they worked as a team to make sure our needs were met. They took the time to reach out to communicate and listened. They kept us in the loop as we waited for the vehicle to arrive. We recommend Irwins to all. Thank you to our Irwin team.

do
Review №56

A great dealership with great staff. Mr. Officer was great. I was on a tight time crunch and Mr Officer didn’t disappoint. He got me into a very nice truck and helped me get the accessories i needed to make it mine.

Ma
Review №57

Geoff was excellent to deal with. No pressure, By far the best vehicle buying experience I have ever had. I would definitely recommend Geoff and Irwin.

Ti
Review №58

I just bought my second car from Irwins. I had a great experience. My salesman Ben Flagg was amazing. He does everything he can to make you happy.

Ca
Review №59

What an engaging experience shopping at Irwins Toyota is! .From the personable and friendly banter with Tom Whitney, to the moment my new truck was driven up and presented to me at signing, to the customer-centered attention to detail through Dennis in their financing office, everything about purchasing my Toyota Tacoma was exciting and enjoyable. Rather than a pushy salesperson trying to add one more sale to his/her quota, I felt heard and seen as a client. With a very clear and specific purchase in my mind, Toms assistance was professional, attentive, helpful; his sale was competitive, client-focused, and personal. It was such a pleasure getting to know him through my purchase; I would recommend him most enthusiastically for any future purchasing endeavors.I am a most satisfied customer.Joan, Hillsboro, NH

Br
Review №60

Tom Whitney was great to deal with. Quick to follow through on the whole process! Definitely an asset to The Irwin Automotive Group

Te
Review №61

I had the pleasure of working with Tom Whitney! Super friendly and helpful through the entire process. Ive never been so happy with a salesman before. I would highly recommend to anyone looking for a vehicle to look up Tom.

Ly
Review №62

Rudy was absolutely fantastic and helped my husband and I get the EXACT car we wanted. Highly recommend him and the dealership as a whole!

Ki
Review №63

My husband and I were very pleased with our first Lincoln SUV buying experience at Irwin Automotive Group. We truly appreciated Craig Lachapelles professionalism, patience and no pressure style in working with us. Craig was incredibly accommodating throughout the entire process even coming in on his vacation to follow up on details. We highly recommend Irwin Automotive Group and definitely ask for Craig!

Al
Review №64

I recently purchased a RAV 4 at Irwin Toyota. Seamus McNally made this purchase a breeze and I salute him!

Br
Review №65

Normal 50K mile service, in and out on schedule, as usual with Irwin Ford, great dealership, no hassles.

Bo
Review №66

Bob Travers and Josh made this process as seamless as possible, their no nonsense approach was completely refreshing. The additional bonus to being in and out faster than any other dealership I have seen was the fact I truly enjoyed them as human beings there was a good old fashioned personal care that has been lacking in this business for decades! I HIGHLY recommend Irwin Toyota in Laconia and HIGHLY recommend Bob Travers! Thanks guys I will be a loyal customer from now on!

Th
Review №67

Hats off to Seamus McNally The Bowtie Guy for taking the aggravation out of purchasing a new vehicle. Knowledgeable, professional and a pleasure to do business with.

Sa
Review №68

I had a great experience working with Mike Officer! He was a wonderful and very helpful salesman. Thanks for all your help I love my new RAV 4

jo
Review №69

My salesman Zachary Land did an excellent job keeping me informed and was very happy to assist me with every aspect of my purchase.

Mi
Review №70

This was my second time buying a car from Irwin and I will be a lifetime customer. The sales, services and finance departments really go out of their way for their customers. I worked with Michelle and she made the process easy, headache and hassle-free. I knew what I wanted and she didnt try to upsell me. She really took great care of me!

St
Review №71

My old Tacoma of 19 years was finally too tired and costly to pass a state inspection. Seamus McNally, with patience and informed answers, helped us make a seamless and absolutely painless transition into a new Tacoma. Will definitely buy from Irwin Motor again in 19 years if this new Tacoma should endure as well as the last. Thanks, Seamus.

Bi
Review №72

Had a very good experience with Irwin Automotive Group..I worked with Howard Cullen and he made everything go very smooth..Help me with adding this car to my insurance and even had a full tank of gas when I picked it up. .My wife and I want to thank you ...A must if you are in the market for a good car

Cu
Review №73

Great place to buy a certified pre-owned vehicle! Ben was great, making the whole process smooth and painless. I had some issues with a trade in, that they resolved without a problem. This is our third vehicle purchased from Irwin.

Vi
Review №74

Irwin Collision Center in Laconia was excellent. Having extensive damage to my rear tail light assembly and quarter panel they were able to work seamlessly with the insurance company, take me in the following week and have my car returned liked new within a week.Very satisficed with their service, professionalism and quick service.Thank-You Irwin Automotive Group!

Sa
Review №75

As usual all went well. Very pleased with the service.

So
Review №76

Customer service is terrible. I sent an email stating that I was interested in one of their vehicles. I got an email back and a phone call from their internet sales manager within 10 minutes. She set up an appointment for me to look at the car within a couple days. I drove an hour and a half to the dealership only to be told that the car had already sold. I didn’t receive an email or a phone call prior to my appointment. Would’ve been nice to know that they had sold the car regardless of an appointment and I wouldn’t have had to waste an entire trip to look at a car they had already sold.

Ke
Review №77

Seller beware! If you are selling your car online, Chris Irwin may reach out to you. He will offer you same day cash for your vehicle, you will ask him if he can handle the payoff and he will say yes. Then, a second person, the used car manager for the dealership will message you on Facebook with a profile that has absolutely no information. Sketchy point #1. He will tell you that two gentlemen will come to your house and youll sign papers, theyll take your car and pay it off the same day, then once the title is received, theyll pay you the difference between your loan and their offer. Sketchy point #2. Places like CarMax and Carvana can pay the difference right away, dont know why its an issue for them. I would think it would take a long time for you to get your money this way, beware. Then I go back to Chris and ask why the story changed. He says that is the way it always is for cars with loans, knowing full well I have a loan on the car. I then asked if I could pay the car off myself and he said yes. I asked when their offer was good through, and he said as soon as you can do it. Sketchy point #3. Thats not binding at all. So, when convenient for the dealership, they want to hold your car and pay you after. But they also wont commit an offer to you in writing so that they can alter the terms later after youve fronted all this cash. With this small interaction I would advise anyone to steer clear of this place -- I can only imagine what other sketchy things they are doing everyday.

pa
Review №78

We love Quick lane. Billy Salta is the best. He is always accommodating and very truthful. We appreciate that, and travel from moultonborough..... it’s worth the trip.

An
Review №79

Seamus was wonderful to work with on our new RAV4 purchase. He treated us respect and is extremely knowledgeable about the vehicle we bought.I would highly recommend seeing Seamus if you need a new car!!!

Lo
Review №80

Mike Officer was very easy going, pleasant, helpful and made it easy to buy a car! He made sure I had all my questions answered. Thanks for the new car! Irwin was a more relaxed setting than other large used auto dealers in the area.

Em
Review №81

Had a wonderful experience at Irwin Automotive today. Our salesman Mark was excellent and made the entire process so smooth and straightforward. We really appreciated how upfront they were with all details. Would definitely recommend working with Mark and Irwin Automative Group for your next car purchase!

Ji
Review №82

The service I experienced at Irwin Toyota was outstanding! After such a bad experience with a sub -par, supposedly expert tire shop that lead to a major braking issue and safety concerns for my family The Irwins Team really did me right and I know that I am driving a Toyota that has been serviced properly and that I can count on the safety of my truck now thanks to the great work by James Blood and the coordination of Bob Abbot. My lesson learned was, by saving money at the discount tire facility I spent literally twice as much as I would have if I had Team Irwin take care of me in the first place. I am very grateful for the excellent service and follow through to make my Toyota truck whole again and the peace of mind that only comes from quality workmanship. Thank-you . Respectfully, Jim Poisson

Ke
Review №83

My wife and I were pleased with the efficiency of our visit. We traveled 2 hours to look at a used 4Runner. Great price, great vehicle, but we expected we’d have to come back. Glenn informed us we could do it all in one visit. That was a great timesaver.So all-in-all a frictionless experience and we wound up with a great car at a great price.

An
Review №84

I had a pleasant experience financing and finding a reliable certified vehicle for my teenage son! Mike Was great, friendly with no pressure and answered all my questions, we even text back and forth to get my answers. Even got the monthly payments that I needed for a second car! I would recommend doing business with this group! The service department is friendly and officiant also!

Am
Review №85

Wish I could give less stars. My sister went there over the weekend to look at getting into a new bronco. It wasnt the fact that they were unable to get her into the vehicle at a payment she was comfortable with, it was that the sales guy literally laughed in her face when she said where she wanted to be. Extremely unprofessional. They also tried telling her that her credit wasnt good, when she knew for a fact it was. The place left an extremely sour taste in my mouth. I will never return to irwin and will advise anyone I know to stay clear of them as well.

Na
Review №86

I purchased a used Toyota Prius in October 2020. Scott Hayward was my sales rep. He did a fantastic job! Best car-buying experience to date! Thanks, Irwin! Also, I discovered an issue with the vehicle after purchasing it, and Nat made sure that it was taken care of—including having the vehicle driven back to my home, some 2-hours away! I was impressed!!

Br
Review №87

I had an excellent experience purchasing a new Toyota at the Irwin Automotive Group. My salesperson, Mark Chertok, was knowledgeable and accommodating. It was a seamless process with fair upfront pricing and no surprises. Highly recommended dealer. Thanks!

Ji
Review №88

Seamus was extremely helpful and great to work with when we bought our 2nd car from Irwins. I recommend to everybody who is looking for a new or used car Go to Irwins and see Seamus the guy with the Bow Tie.

Ma
Review №89

My husband and I had a great experience with Erwin, Mike was so honest and helpful with getting us the lowest possible price for the truck we choose to purchase. We would definitely recommend Erwin to friends and family . We shopped around and Erwin has the lowest pricing around. I know because I drove 2 hours each way to buy our truck .

Ly
Review №90

Weve purchased vehicles from Irwin Motors for almost 30 years and they still have the best sales people. We worked with Mark Chertok who answered all our questions, did not pressure us, and worked with us to get the deal. We are thrilled with our new truck. We highly recommend Mark and Irwin Motors

Ta
Review №91

It was a pleasure working with Seamus! He was very helpful, patient, knowledgeable, and made my experience such an easy one! I love my new truck, thank you for everything! I highly recommend contacting Seamus if you are looking to purchase a new vehicle!

R
Review №92

Having gone through private parties in the past, purchasing a vehicle from a dealer was a first for me. Mike Officer was very helpful in explaining the process and answering any questions I had.I ended up purchasing a different vehicle (Forester) than I had originally planned but I was in and out, with papers signed, in a relatively short time. Coming from out of state I also appreciated that he was prepared and on time for both my initial appointment and the follow-up appointment to pick up my vehicle. Overall, a very good experience.On a side note, having a car rental agency next door is very convenient for those coming in from several hours away.

Ro
Review №93

The service team was quick to fix a problem with my new radio.

Da
Review №94

I had a wonderful experience buying here. Mike Officer and the Irwin team turn what is sometimes a trying experience into a enjoyable one. I will buy my next car here.

Bo
Review №95

Had questionable service while under warranty.After warranty expired the quality of service dropped of considerably.Last time, I brought my vehicle in 4 times after buying new tires and they still couldn’t figure out a front end vibration that appeared.Brought truck elsewhere and worn parts we’re found in short order.With 120,000 miles I asked twice if the techs had looked at the front end for worn parts and twice I was told yes.You would think that they would put more effort into retaining me as a customer after the warranty ran out.There’s a saying, salesman sells the first vehicle, service department keeps the customer coming back. 🤷‍♂️

We
Review №96

Had the pleasure of working with Rudy Dion on Saturday. We test drove three different certified used trucks before we decided on a 2019 Ford Ranger. He was very helpful and knowledgeable on each of the trucks and made the experience pleasurable. See Rudy at Irwin Ford!!

Am
Review №97

I recently just purchased a 2019 Expedition Limited from Irwin. John Deveau and all of the staff made this an easy process. John answered all of our questions, helped us get more for our trade in, and helped us get into the vehicle we wanted. We love our Expedition and would definitely return to Irwin in the future for the friendly staff, great inventory, and great prices. Thanks John!

Ra
Review №98

We really enjoyed working with Seamus. He is one in a million. We typically hate car salesmen, but he was friendly, knowledgeable, and extremely helpful, making it possible for us to drive home in our new Tundra that same day. We will definitely recommend Irwin and Seamus, specifically, to our friends and acquaintances.

Wi
Review №99

We purchased a previously owned Lexus from Tom Whitney recently. Tom made the process very pleasant and hassle free. Irwin Auto gave us a fair price for our trade-in.

J
Review №100

Mike Officer was very easy to work with. I will be recommending him to anyone I know looking for a new or pre owned vehicle. A tip of the cap to Jameson and Betty for their input. The Irwin Zone is not the Twilight Zone. Good vehicles, good people, good place to do business.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:59 Bisson Ave, Laconia, NH 03246, United States
  • Site:http://irwinzone.com/
  • Phone:+1 800-639-6700
Categories
  • Auto body shop
  • Car dealer
  • Auto repair shop
  • Car detailing service
  • Ford dealer
  • Hyundai dealer
  • Lincoln dealer
  • Oil change service
  • Toyota dealer
  • Used car dealer
Working hours
  • Monday:8AM–5PM
  • Tuesday:11AM–3PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:7AM–7PM
  • Sunday:7AM–7PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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