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AutoZone Auto Parts
1200 W Imperial Hwy, La Habra, CA 90631, United States
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AutoZone Auto Parts
Comments
Iz
Review №1

I was very impressed with the customer service and kindness of Louis. I think he is the manager. I highly recommend this location. 5 stars

Mi
Review №2

This Autozone is very helpful when I did not find the parts that I was looking for they called the nearest branch so I can just pick up the mask air hose that I need to fix my van. Staffs are really accommodating and the price is comparable to Walmart.

Wy
Review №3

I needed help with my tail lights and Andres Meza was so very helpful. He installed both in record time. Very professional. I hated i could not give him a tip. But his service was beyond superb!!!!!! Thank you

An
Review №4

They help out with most things when they get a chance. Cant go inside your vehicles all things considered.Everyone here usually helps to the best of their knowledge and abilities.

Ne
Review №5

Excellent service to the client.

Ri
Review №6

Helpful auto specialists. Whatever you may need they will have it for you.

Mo
Review №7

Very helpful and great customer service.

Am
Review №8

Hilary is amazing, thank you for helping me change my car battery!

Ch
Review №9

Andres M. was one of the nicest people i’ve ever met. he replaced my headlight for me. I would argue he deserves a raise! Great service, great attitude, great place!

We
Review №10

I change battery here manger so nice and Service so great thanks so much

Da
Review №11

Always a great experienceI used to be a store managerFor auto zoneStore staff is held to a high standard

Ra
Review №12

Very helpful picked up the rite parts first time

AL
Review №13

I went in the morning...it was fast service they ready to help.

Al
Review №14

The sales girl at this autozone was so helpful this was my 1st time getting headlights for this car and she helped me pop them right in outside the store excellent customer service

Es
Review №15

EXCELLENT SERVICE VERY PROPER YOUNG MEN

Cr
Review №16

Great. They even offered to check my engine code 👍

J
Review №17

Most of the staff is always very helpful there. Its cool that they have females that know about mechanics.However one of the older men there didnt like it because I wanted to return and refund and item. Thats my choice and give me a hard time about it.Then another guy at a cashier was yawning the whole time loudly while processing my request. Step up and professionalism a little bit okay just a suggestion.

An
Review №18

This store has been great in aiding me with product knowledge & helping me with details, like lights, battery service inside & outside the store. Excellent place for people that need extra care for our car & savings ! I go here first ! ☺

Me
Review №19

They let us use their tools to put in a battery

Is
Review №20

Thank you Beltazar for your quick assistance. Got me back on the road with a quickly fixed headlight. Ill be back!

Bl
Review №21

Tyler, Alex, Rick, all great workers. Funny and know their stuff about cars! Sometimes bust but they try their best

Mi
Review №22

Nice store, they went the extra mile. When they did not have the battery I wanted in stock, they gave me a superior battery at the same price

Da
Review №23

Very knowledgeable and expedient. Shop this place first before you go anywhere else.

Pa
Review №24

The people here are always very friendly, and helpful.

Jo
Review №25

I walked in no one greeted me. I then walked every single aisle as 3 employees were behind the counter and only o e of them was ringing up another customer. When I found what I was looking for, I had to crouch down to see if they had what I needed. It was only at this point that an employee walked to a place behind the counter where he could see me. I felt like I was being watched so I just got up and walked out and they never spoke one word to me. Not returning to this store.

Fr
Review №26

Everyone was nice and helpful very knowledgeable and good service

Ma
Review №27

I received great customer service from Abraham; he saved my day. AutoZone is lucky to have him as an employee.

Ed
Review №28

Very Helpful, Customer Service was fantastic S.Q. made my day, thank you!!

Ri
Review №29

Well I went there for a oil filter which I exchanged at the downey autozone because it wasnt the right one.

An
Review №30

Great service 😁

Ti
Review №31

Since Jerry has run the place, this is the best managed store in the chain, and his hiring stellar talent like Grant now only reenforces such excellence.

Su
Review №32

I needed oil ..I asked if I picked the right one....the girl at counter asked what year my car was ....and suggested 10 30....she was very helpful at the la habra location on idaho n imperial at 930 in evening....oh and i swpiped my card and my purchase was 27.00 down to four....because of the points i accumilated....ya!!!

CK
Review №33

Unfortunately, This review is a complaint, but only against one single employee name, SEDEE (spelling may be incorrect, only because she lied, and said her name was Stacy) Yes, I am complaining NO customer service skills!! AND,A LIAR! My unbelievable experience happened a few days ago, when I went in to purchase a simple light bulb for my headlamp. Sedee proceeded to scroll through numerous options with huge differences in price range, then without any explanation in the difference of the product, she immediately asked, Okay, so which one do you want? I replied, Im in the medical field, I have no idea what the difference is?? Obviously, theres a huge difference in price, can you please explain the difference? She answered very rudely, Obviously, the most expensive is brighter, and the least is basic Well, obviously Im not in the Autozone, how obvious is to me? I let her know Im a long time customer for years, asked her to check my history, maybe Ive purchased one in the past? She immediately refused, insisting they would not keep that info. All awhile being extremely rude with an attitude! I told her she was being rude! Shes argued back, said, I was being rude, and maybe I was having a bad day! So unprofessional!! I replied back, No, your being rude! She then, opened her arms very widely, yelling loudly, referred to other customers in the store, and another sales associate Yelled, EVERYONE ELSE DOESNT THINK IM BEING RUDE! I was appalled, and in shock leaving me speechless! The other associate was kind enough to intervene, asking if he can help me? Sedee loudly said, I AM THE MANAGER!Again, unbelievable! I then asked her name? She lied said her name was STACYNeedless to say, I directed my compliant to the regional manager, including the store manager,Crystal. Crystal very kindly apologized for this horrible encounter.BTW, went in yesterday, saw Sedee again she laughed and smirked at me, that is when I complained to CrystalShedee will not stop me from shopping at this store. Just hope I dont have to see her again!!

Is
Review №34

Friendly guys working here. Kinda jokesters but they keep the place clean and tidy and when I needed help they were more than accommodating.

Je
Review №35

I live in Anaheim CA, but I like to come to AutoZone in la habra because. Nice coustumers services

ma
Review №36

Quick n easy due to great service

hi
Review №37

Diferrent items available, reasonable prices,nice and cooperative staff

vi
Review №38

Super friendly and would recommend to family and friends!

Sa
Review №39

Very nice young girl working register. Helpful and easy to deal with

Os
Review №40

Awesome place great employees! They know what there talking about!

ju
Review №41

Seems like they still need their morning coffee to wake up ...they couldnt get their oil prices right smh. Took 2 times

Jo
Review №42

Cool stuff for a small store

La
Review №43

Dont go horrible exprience 3 timesScenario my mechanic was paid on site 1 extra day costing me more money cause counter personell typing in computerStill manages to give me wrong parts, Didnt have a store credit card to do returnSo i had to go back for my refund of store credit another day bs.

By
Review №44

Had to replace the battery. Quick and prompt service. Polite staff.

Je
Review №45

All good.. Normal Auto Zone.

Jo
Review №46

Great personnel and great customer service would definitely recommend to friends and family.

Bo
Review №47

No help at all. Workers dont help you and the selection is not good.

ki
Review №48

Great people ready to help the customer.

Mi
Review №49

Good customer service, always helpful, and attentive to your needs.

Li
Review №50

Helpful people quick service!

CE
Review №51

Friendly and helpful staff.

GI
Review №52

Use them all the time, never fail to serve with smile, knowledge, and humor. Thanks Ladies and Gentlemen!

Fl
Review №53

Good service

Ka
Review №54

Helpful and friendly. Got what I needed.

Jo
Review №55

Always has what you need and more the employees know what their stuff and will even help out.

Pa
Review №56

They never have the parts I am looking for.

Pa
Review №57

Great service

Ch
Review №58

Very helpful!!

Ro
Review №59

Fast service, knowledgeable employees

Ji
Review №60

Horrible service, they dont ask how they can assist. Difficulty with returns even if you have a receipt. Go to Pep Boys down the street.

Fr
Review №61

They alway have what you need for your car

al
Review №62

Very bad customer service, they dont care if you leave

Da
Review №63

Great Customer Service

Pe
Review №64

Very helpful staff

Mo
Review №65

Helpful and friendly staff

Ro
Review №66

Autozone what can i say? You find almost everything for your car here

Ch
Review №67

Gave me straight answers and helped me choose the right parts. Tested my batteries for free.

Re
Review №68

Very helpful staff

Le
Review №69

You need it - They got it

De
Review №70

Great customer service

Ro
Review №71

Very nice store

Vi
Review №72

Very helpful & polite

Le
Review №73

Just love it

Ru
Review №74

Guys were very hepful

Da
Review №75

Small store limited selection of accessory products

Ta
Review №76

If u are looking for led not there

Je
Review №77

Good great AutoZone!

Ro
Review №78

Great service

Ra
Review №79

Great service

Ho
Review №80

No real parts knowledge

Sa
Review №81

Helpful staff

vi
Review №82

Ok

Vi
Review №83

Ok

mi
Review №84

Good service

be
Review №85

Love this place

Al
Review №86

Found what I needed.

Da
Review №87

Bad service and attitude

Mi
Review №88

Ok

D
Review №89

Much expensive for price

Ro
Review №90

Informative

Ph
Review №91

Small location

De
Review №92

Great service

Ja
Review №93

Some staff are too friendly, while others are not.

An
Review №94

Very friendly staff

Es
Review №95

They speak Spanish and English and the doubts that customers have they help you AND help you choose the best for your car according to the brand and its need.

He
Review №96

It is a good place to buy parts and very friendly

lu
Review №97

Very grateful very friendly staff

Jo
Review №98

Great service

ge
Review №99

Prices inThe best prices on car accessories

Sa
Review №100

Very attentive but they need xq bilingual staff in most consumers are Spanish speaking

Information
11 Photos
100 Comments
4.2 Rating
  • Address:1200 W Imperial Hwy, La Habra, CA 90631, United States
  • Site:https://autozone.com/locations/ca/la-habra/1200-w-imperial.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A5532&y_source=1_MjQ2OTcwNy03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 562-694-5337
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–9PM
  • Tuesday:7:30AM–10PM
  • Wednesday:7:30AM–10PM
  • Thursday:7:30AM–10PM
  • Friday:7:30AM–10PM
  • Saturday:7:30AM–10PM
  • Sunday:7:30AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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