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Mod Auto
1721 E Lambert Rd #C, La Habra, CA 90631, United States
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Mod Auto
Comments
J
Review №1

This is my first time writing any review. I was so moved and thankful, so I had to write this. I was introduced to Austin almost a year ago since I got into a small car accident. Since then, he resolved all my questions and concerns about my car. And so nice and honest. I truly see that he loves what he does and that he cares all his customers a lot. Whenever I get into any car problems, he is the first one I think of. He is the best. Thank you so much!

ed
Review №2

Best of the best. Wheels Tires Suspension and Exhaust

To
Review №3

Class A performance center and excellent pro service! Red carpet customer treatment. High tech and very clean service area. The waiting lobby is very nice where you have free coffee, TV or play the Auto Racing simulator while you wait. Garage view window with stools to watch your car as it is serviced. Very prompt and on time with service appointment. I had my Trans and Diff oil changed and some minor shift kit modifications done on my 2015 FRS-ONE. Very happy with the entire experience and I am already recommending Mod Auto to others. A+++++

Ma
Review №4

I have had multiple alignments and tire installs at ModAuto and they always do a great job!

Ch
Review №5

Excellent experience at this shop. I had an MPerformance coil over suspension installed on my BMW M2 with just 2000 miles on it. Juan did a fantastic job. He was courteous, neat and organized, and paid great attention to detail. He did exactly what I asked with the alignment and the results were spot on. Additionally, Kevin was excellent to work with preinstall and the whole process was seamless. I am very detailed oriented and a pretty tough customer, especially when it comes to pursuing perfection on my cars and normally am never satisfied the first time, so this review is a testament to their workmanship. I’m always happy to give reviews for places that provide this quality of service. Well done guys!

P
Review №6

Great store to buy upgrades to your vehicle!! Kevin was of great help. People there are very knowledgeable and helpful!!

JR
Review №7

Just ordered my wheel and tire package and the sevice was great! The shop is very clean, inviting and very knowledgeable. Shout out to Gabriel and I totally recommend this shop.

Ri
Review №8

I brought my MK6 GTI in for a Kerscher Carbon Fiber Splitter installation. All the VW forums, videos and available content said this Splitter was brilliantly manufactured and exceptionally easy to install.I made the mistake of not opening the box before the install, to realize the spacers are not finished, and a lighter gray fiberglass finish. I take accountability for that oversight. However, one of the spacers on the far right side was considerably more visible and forward mounted after the first install.I asked to bring the car back in to have the spacers painted, and asked if if that one piece could be positioned better, WITHOUT DRILLING ADDITIONAL HOLES. Otherwise painting the spacers would be sufficient. This was covered in several e-mails and a couple phone calls. It was RIDICULOUSLY covered!!! The spacers fit into recesses in my OEM Euro Lip (VW Part), so I had to deal with the possibility that one orboth of these components wasn’t manufactured properly, which I expressed my understanding about.Mod Auto offered to cover the $140 hour initial install as a “warranty repair”, but required another $140 for another hour of labor, for the additional work (painting & fitment). I felt $280 was a lot to cover a simple lip install, but I obliged,The second install/re-installation was quoted at two hours. Kevin, the representative that I had been in extensive communication with was supposed to be present that day,. He e-mailed me on my way to the shop, letting me know he wouldn’t be present. Didn’t get that e-mail until arrival, or I would have rescheduled. We actually moved the appointment to insure he would be present. The gentlemen who greeted me insured there were detailed notes, and my technician Juan, was thoroughly briefed and provided with instruction.Two hours into the install, watching my car repetitively go up and down on the lift, I got a little nervous. I decided to walk around the shop and pop into the bay to ask how things were going. Juan said “things weren’t going well”. My bumper cover was covered in double-sided tape, and he informed me this was to secure the OEM Lip, in which the clips had worn out on. He let me know those clips and the ridge of the bumper cover were compromised, so that OEM Lip could no longer attach. There were also NUMEROUS new drill holes in the OEM Lip and bumper cover, less than a centimeter away from the original drill points, creating elongated holes, in which the hardware can travel.He ended up removing the double-sided tape, because it “looked ugly” and left my broken OEM Lip sandwiched in between my worn out bumper cover and $600 Kerscher Splitter. This is how the car was returned to me. After going in with NO BROKEN PARTS. All the broken hardware is exposed and visible.I have communicated with both Kevin and Alan, who was supposed to stand in for Kevin and oversee the work that day. I didn’t even meet Alan until I demanded I speak with someone after finding my car broken and riddled in double sided tape. He came out, heard what I had to say, and went to speak with Juan. He never came back to address me, but instead snuck off, not to be seen again.I now have hundreds, if not thousands of dollars in damage done to my vehicle on Mod Auto’s watch. They offered to refund my labor, and suggested that I should be grateful for them covering the “hour of warranty repair, as they didn’t have to”. They also boldly insulted me in their e-mails, suggesting that I didn’t know screws were required for an install. They are taking ZERO accountability.I can no longer use my Splitter, as the OEM Euro Lip is impossible to source. They suggested that my expectations were unreasonable and chopped me up to be the guy with outlandish expectations. They said that these parts “simply wear out when installed/uninstalled too many times”. They were the only ones that touched it since the initial install. Is that my problem? They also mentioned they are not a body shop... So if you are unfit to deliver a satisfactory installation, why are you performing this type of work?

Is
Review №9

To say that this fine establishment deserves five stars is in understatement. I came in with my wife to add a lip onto my brand new BMW M3 2018. With the help of Kevin and Sean, who were so kind and helpful throughout the process, it was a fast and easy process to adding a beautiful piece onto my car. Any other place that I would’ve taken it couldn’t have done a job as good as this. 5 stars and a great business in all! Mod Auto now has a returning customers!

Jo
Review №10

Mod auto is a shop you can definitely trust working on your car for any type of modification if youre going to spend your hard earned money on modifying your car, mod auto is the place to go. Kevin helped me step by step getting my car in and setting up my appointment. Juan did a great job working on my car and keeping me informed through the whole procedure. This shop takes pride into their work and you can tell the moment you step foot in through the door, Ill definitely be setting up another appointment in my near future for some more mods on my Audi, thank you mod auto for the great customer service and for the great work done on my car.

No
Review №11

Had my exhaust installed here and had a great experience! Kevin was really cool. I will come back here for the next install.

St
Review №12

Easy to find helpful staff, free coffee 😁

Jo
Review №13

Had a major issue with suspension and after going to multiple mechanics, Kevin was able to spot the problem and make the right repair.

Je
Review №14

Modauto is an extension of their Modbargains team. This is where all of the maintenance and mods are done. Friendly staff and first class service. I highly recommend this team as they treat your vehicle as if it was theirs. Had my 335i walnut blasted and I am very happy with the results. I may be going back for performance upgrades!

Ru
Review №15

I recently purchased an F80 and I was conflicted as to which spoiler, diffuser and lip to purchase due to their wide selection. I went in and Sean and Kevin helped me out immediately. My car looks so crisp and clean, I am seriously nothing but happy with Sean and Kevins guidance as to how I should go about my purchase. The only downfall is that my car looks SO good thanks to Sean and Kevin that I have to come back to keep buying more parts, it is addicting. If you guys are hesitant, need direction or any confusion for anything SEAN and KEVIN are the experts, make sure to ask for them when you call in, you will not be disappointed! Thanks SEAN and KEVIN, I will see you guys soon!

Ge
Review №16

Mod experts

Br
Review №17

Great customer service, friendly staff. Was very pleased they had the motul gear 300 oil for my FRS. Would definitely shop with them again

Je
Review №18

They did all the modification work on my car cleanly and quick.

Jo
Review №19

These guys got my back when I had a flat tire and needed my car back and running asap. Stayed late and got the job done.

Information
55 Photos
19 Comments
4.8 Rating
  • Address:1721 E Lambert Rd #C, La Habra, CA 90631, United States
  • Site:http://modauto.com/
  • Phone:+1 714-582-3330
Categories
  • Auto parts store
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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