These people are liars and wont do the service promised. Charge higher than they say after they take your dryer apart Send a different service man out with the part and threatens to leave without putting in the part after you have paid up front for the first service call. End up paying twice the amount. Stands on the dryer and makes a dent. Wont return phone calls. If you hire these people you will be sorry. Also they are NOT licensed so they do false advertising. Check with the Knox.Lic.Dept.