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Express Oil Change & Tire Engineers
1050 W Osceola Pkwy, Kissimmee, FL 34741, United States
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Express Oil Change & Tire Engineers
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Ji
Review №1

Went in for a sample oil change, no leaks car in excellent shape. They strip the bolts on oil pan claim that the last person change my oil did. They refuse to do the oil change ask me to take thr car elsewhere. The car had 0 leaks when I took it and woke up in the morning puddle of oil under my car. Car the shop the next day and spoke to the manager refuse to offer help and claims the car was like that. Very unprofessional and now they ruined my car over a oil change. Since this is my only car and daily now I have to get a rental car and pay for the damages they caused. Be very careful !!!!

jo
Review №2

I really like going there. They give good prices and also honest about the work that they do. I recommend it. Having a BMW twin turbo can be tricky so I appreciate the shops that do handle the work the comes with the car

Be
Review №3

Always a great and efficient experience. Thank you!

Me
Review №4

I have been in this location before and it’s always a good visit, always so friendly and professional.But today, Cindy, at least that was in her name tag, was so rude during my visit. As soon as I started pulling into the shop she was rolling her eyes. She didn’t take the time to explain the recommendations given or anything. I asked for help to reset the oil meter, with an attitude she responded “ugh well you need to get out of the car then”. Never have I gotten out of the car for someone to reset the meter when getting and oil change.

ch
Review №5

So my A/C went out on me last Thursday, I stopped into Express oil change right by my house and talked with Jamaal. He said it should be a quick fix but they didn’t have time that day to get to it. So I drove down the road and went to Pepboys. They said I needed a new compressor and labor was going to be $989.00. After talking to Jamaal this just didn’t sit right With me so I sucked up for the weekend with no A/C. First thing Monday morning I went back to Express oil change and Jamaal checked out my truck. He came back and said there was a loose wire and it was low on Freon. It would be an A/C check charge of $69.00. In today’s world it was nice to have an honest mechanic!!! A/C is freezing!! Highly recommend Express oil change and Jamaal!!!

RF
Review №6

This place rocks. There is no wait time at least when I went there wasnt. 10 freaking minutes thats all

Jo
Review №7

Great experience. Great service. Reshane helped us out. Definitely will come back again. Was shocked that it actually took 10 minutes.

L
Review №8

My attendant was ok. No friendly, by any means, but masked, distanced, and quick. Offered a sheet of available, recommended services, but not pressured to purchase. On the adjacent bay, however, I witnessed an unmasked attendant speaking to one unmasked customer, very close, then yet another unmasked customer drove in and this time the attendant actually leaned into his car.The spread is not stopping here. Thats for sure.

Ja
Review №9

Flawless experience. 10min oil change and they changed my wipers. Friendly and convenient. Highly recommend!!

Be
Review №10

We were in town for vacation when car trouble occurred. They took care of us quickly and first thing on a Saturday morning to get us back on the road. Thanks!

Bi
Review №11

Best place! Honest and knowledgeable workers.

Gi
Review №12

Owner and service staff were very friendly, fast in and out, good rates👍🏼

Ne
Review №13

Great service, friendly and its the only place I get my oil change.

Ju
Review №14

One of the employees needs to learn how to be more informative. Rushing too much. Not good

Ro
Review №15

Great prices and great service. Fastest oil change in Kissimmee / Orlando area. They do it right!

Ju
Review №16

I couldnt wait to come home to toronto to write this review for this service centre, i know for sure i would not be able to do the long drive back to toronto from florida if i didnt find this place, on the way to florida my left front tire started to leak air i was filling it up every 2 hrs to keep us going, funny thing is when i arrived at our resorts and unloaded i noticed the tire stop leaking, i assumed it leaks when im fully loaded, so i went to 3 difference mechanic shop in kissimmee once i told them my problem they give me a bunch of excuses not to see my car, one shop even told me to go to my dealer,, but i knew i wont get home if i dont get this fixed so i was driving around after another shop rejected me i saw this place because i went to buy coffee at starbucks, i took a chance and went in i parked my car, before i even get out of the card a guy approached me and ask me what i need, told him mechanic... so he said go over there, when i went in i was met by the co owner introduced herself and asked me whats the problem and after i told her the problem she asked if i want some water.. i ended up talking to the technician and told him everything,, he thoroughly inspected the tire, he said he reset it test drive it and didnt find any nail or puncture, he came back and talked about it with me,, but i insisted theres a leak,, he tested it again and finally he found it! he replaced the stem valve unmounted the tire balanced it and remounted,, and it sure did solved my problem, i drove back home fully loaded and made it home safely and worry free! if i didnt find this place i wouldve been F up! because i was going home the next day.. Thank you so much! if you wanna be treated like a valued customer then this is the place!

Ch
Review №17

First time visiting. Friendly service. Quick turnaround. Good staff.

Dm
Review №18

Was standing in line for 15 minutes to hear that they did not have Mobil Dexos oil

La
Review №19

Quick. Easy. In and out in minutes

Da
Review №20

Fast service, good attention.

Je
Review №21

Just stopped at this business and asked on a Saturday, do you align cars here? Her: We do but the mechanic is not here today. Me: Do you sell tires?? Her: we do but they are kind of expensive! Me: Thank you! (And walked away buying 4 tires and alignment somewhere else). I hope your employees learn the lesson with this review!

Pa
Review №22

Excellent service, very professional and confident, courteous. I would recommend.

Ed
Review №23

Such good quality service quickly done and very professional. Real mechanics not technicians . Save yourself 3 hours by coming here

Ma
Review №24

Im normally a biker. But I do have a car for those heavy rain days. I have had it serviced here since Ive owned it, about a year now. Im now getting a check engine light. Hopefully its nothing serious. But Ill be going tomorrow to have them check it out.

Da
Review №25

Theyre not about getting over their customers they know how to work with their customers

Ju
Review №26

Very good service

Mi
Review №27

Bev runs a well-oiled machine here, maintaining clear and constant communication with her team. The work environment is respectful, thorough and a clean experience for customer and employee alike, leaving me and my boyfriend fully satisfied with our oil change. Their signature 10-min change is the real deal here— we highly recommend this establishment over others in the region.

Bo
Review №28

Normally, this place is great - efficient, fairly priced, and very helpful. However, I visited during the pandemic, and there are no masks, no hand washing, no social distancing - nothing. Employees were hugging delivery guys, shaking hands with other customers, and standing right by our car windows.I can understand the masks in the heat, and give you a break on that, but to not wash hands or distance is honestly unforgivable. We really felt dirty after getting our car serviced, and while I know that isnt what was intended, it was nonetheless how we felt. We wont be back.

Ja
Review №29

Quick in & out. Professional. Wheel alignment. Thank you, Luis.

Da
Review №30

I’ve had several oil changes here on two different cars, this place is always professional, comfortable and nice.

Do
Review №31

Definitely express oil change stop. Friendly and knowledgeable staff, work together with speed and kindness. I really like this place, will be going back again.

Ms
Review №32

Jessi was great, the other lady too, she offered me a water bottle, I didnt have to get out of the car, changed my oil for my Traverse, hope they send me some offers by email😁😁😁, checked my tires pressure (I dont know about that) and Jessie just helped me! Very amicable, fast service, very nice will definitely come back! Highly recommend it! Thank you! I truly appreciate a good service!

Mi
Review №33

Great experience and customer service. In and out in less than half hour to change a tire.

da
Review №34

Quick oil change and friendly service

Ch
Review №35

Always nice there. Plus they never try to sell you out push for extra services

Sh
Review №36

Don’t buy from these people, their employee Kyle Haskett runs a scam site on Facebook and scams people out of their money. When I called his company to complain they just ignored it.

Al
Review №37

Service was great. I arrived at about 8:30am and was directed straight in. They were quick and efficient and friendly. Offered water when I arrived. Everyone was wearing mask and gloves. With regards to the black gloves in a dark room against a black shirt, it was hard to see the hand signals. White gloves would stand out better.

An
Review №38

Typing this as I’m here at the shop. Best quick service oil change I’ve ever been too hands down! They had me in and out like a breeze and the customer service was superb.. prices are competitive and they even brought me out a cold bottled water! Oh I was just informed they have a ladies day in Tuesday’s where women get a discount on their service. Jessi is a straight up pro!!

an
Review №39

Person I delt with directly was awesome. I heard some remarks from one of the other associate that was very arrogant. Will not go back becuase of that employee, wish I would have got his name. Again, the person I dealt with was great, very personable and I think he was training a new employee. Whoever the arrogant employee was, he is the reason I will not be back. Made assumptions of my needs and was yelling g our how wrong I was without any details from me.

MG
Review №40

Eric was a sweetheart and made my day! Everything with cars makes me so anxious so I really appreciated his kindness and patience with my newbie car experience

De
Review №41

Didnt like the idea that I had to stay in my vehicle and could not go out in the parking lot even

De
Review №42

The staff there are friendly. Theyre so efficient and not expensive at all. Theyre always within my price range. They havent steered me wrong with the maintenance work on my car. I appreciate the mechanics letting me know what else I need next to be done on my car. I enjoy going them any time my car has issues.

mi
Review №43

3 stars based on employee. Used to be better with the nice lady up front and the lady in the office. Skinny guy up front got a bit of attitude with old customer like me.

ba
Review №44

I was referred by a friend. Everyhting was efficient and technicians were very knowledgeable. Thanks Jamal, I will return.

Mo
Review №45

Oil change was quick didn’t have to get out of the car. Was offered water bottle by staff while I waited. Staff were happy to do their job at 110%. Staff were all knowledgeable and caring. Ownership were engaged with operations. I felt a connection with the owner and his wife.

Le
Review №46

I was in the area and needed my rear diff fluid changed and an alignment done on my f350. Did a google search and this place popped up. I went to the website and seen I was able to set an appointment. I proceeded to set an appointment with all my info which included vehicle info and contact info. My appointment was hours away. I waited then took the over 20minute drive to the shop. 1st thing that was said to me as I arrived was that they could not align my truck because they lacked the proper equipment. I asked about the rear diff and the staff, though friendly, seemed to not be all that familiar with the procedure. Leaving me not feeling great about allowing them to work on my truck.One would believe, since I signed up for the appointment with all relevant info, that the shop would have called me beforehand to inform me that they were unable to provide the services I was needing saving me the trip.Staff was friendly, but that was an hour wasted out of my day, when I could have been spared by a simple phone call.

Ev
Review №47

Great, fast service. Very professional and helpful... Thank you. Everyone was wearing their mask!

Ch
Review №48

Great, fast service!!!Employees wear masks when approaching vehicles in the oil change area.But still need to work on wearing them when speaking with customers regarding service/cashing people out.

Je
Review №49

Quick efficient honest friendly and professional. Tuesday’s are ladies day with $7 off. I have been trusting my vehicles to them for over three years now. Never disappointed. Thank you.

Vi
Review №50

It was ok service

Ja
Review №51

I love love this place! I drive 45 minutes just to come here. As soon as I pull up, they ask what I need and offer water. They tell me my oil options (when getting an oil change) and suggest the best one but don’t push me. They give suggestions on what should be done and check everything thoroughly. Everyone there is so polite and friendly. Recommend this place 100%!!

Ar
Review №52

Clean and friendly: This place is well run by its owner. Ms.Vivian, one of them, gives the best customer service ever. I requested a transcript of my oil changes for a dealer warranty and she make it happen even it was a year old..she was kind and patience until finding it... I really recommend this place.

Jo
Review №53

As retail manager I appreciate good customer service and knowledgeable staff. But the here were excellent and super friendly. When I looking in google for a place to do my oil change I came a cross this place. I read the reviews and decided to drive extra 15 minutes to get this service completed at this establishment And I was extremely pleased with the overall service they have my business now and in the future. Go check them out really good service!

Br
Review №54

They are always fast and efficient. They offer a ladies special with discounted rates on Tuesdays.

Ju
Review №55

Owner operated. Great people, highly recommend this place for all your car needs.

Fa
Review №56

Pricey but good experience

Mo
Review №57

Amazing customer service! Fast and easy 👌

Ka
Review №58

Great service! Thank you so much to the guy that quickly changed my tail lights today, I was in and out in less than 5 mins. You’re awesome.

Mi
Review №59

Professional fast n very friendly. My third visit there.

Ma
Review №60

This is the second time that I’m coming here. I’ll be honest this place deserves a 5 star! Best experience I ever had when it comes to an oil change. Employee Rashaun knows how to do the job and explained me details about my car like it’s his own. That’s what I call customer service! Will definitely stick to this place from now!

No
Review №61

1,387.00 to change a water pump? People, a water pump cost $65.00; and a water pump kit cost $187.00 in case you want to change the entire water pump. Dont let the 5 star reviews fool you. Do your research before taking your car to any of these places. These people are a ripoff.

Da
Review №62

Pleasantly surprised at not only the work done/prices... but the customer service & transparency provided was literally top notch. I will drive from Palm Bay to come back here. Highly recommended stop- you won’t regret it

Ma
Review №63

We were visiting from Atlanta and called this location because our car has an oil leak. I called and Cindy told me to come right away, she also told me to make sure we check our oil level start driving. We got there and they took care of our issue right away. Our filter was loose, they fixed as a courtesy service.

Al
Review №64

Wow they change your oil so fast it is amazing. I have been going to this establishment for several years and have never had a problem with them. They are highly reliable, efficient, courteous, and usually under-promise and over deliver. Most important of all not only are they amazingly fast at changing your Oil but they are much more than an Oil change store; Trustworthy honest mechanics that can repair mostly any problem.

Ri
Review №65

Very nice, friendly and honest place. As soon as I arrived I was greeted by the owner who asked me if I would like a water bottle. Just the gester was so thoughtful that I immediately felt welcomed and at home. All the staff are extremely friendly and nice. Most important they are honest people not trying to take advantage. Highly recommend. You just made a customer for life!

Ka
Review №66

Got a blown out tire and pulled over here. Without asking for help, one of the employees came out and offered for the mechanic to help change my tire. Brian the mechanic was so amazing! He took off the tire and replaced it with the spare in a matter or seconds. Then he checked the tire pressure of my others tires and put in air. The. If that wasn’t enough... he gave us a cold bottle of water as we left. Hooorahhhh for express oil change service. It’s nice to see good people Still exist!! 😍

C
Review №67

Prompt, professional and never had a bad experience there. Long time return customer... Thanks for your great customer service and work!

Fe
Review №68

Vivian and the crew were amazing ❤️😍 so quick for an oil change, they actually care about their customers and make sure they are educated on their car. They ran a diagnostic on my car and told me everything I needed. Oh did I mention I didnt get out of my car? It all happened while they were telling me about my car....Im never going anywhere else. Thank you guys

ra
Review №69

First time customer today. Highly satisfied with their service. Everyone is very friendly and helpful. Will not overcharge for service. Will let you know ASAP if there’s any problems with your car. They’re quick as well.

g
Review №70

Outstanding customer service! Attentive, thorough, and quick! Will definitely go there for my next oil change.

So
Review №71

They always deliver. Fast & efficient service. Great customer service. They always offer water & they never hustle you into getting more stuff done which is what I love. I come in and leave in 10 minutes. Thank you & Kudos to the whole team!!

Ca
Review №72

Nice and fast

Ka
Review №73

Excellent service, the manager and her crew were really nice... my first time there with my Jeep and they knew exactly what it needed...

Wo
Review №74

Jessi, Jared, Cindy were awesome. Very good service and professional.

Mi
Review №75

Not worth the price

To
Review №76

This place went above and beyond on their customer service. We had to leave our vehicle overnight. We were here on vacation. Vivian drove my husband back to where we were staying. It was 15 miles each way. She picked us up again the next day. While waiting for the final repairs with my small dog, the owner drove us to get some food. The owners Vivian & Lou as well as the staff are very friendly and operate a very clean professional business. Thank you for taking good care of us! If I could give more stars I would! Highly Highly recommend!

Ja
Review №77

Wow! This place is amazing. We were visiting from out of town and needed a quick oil change. I found this place based on their popular rating (on Google) and boy were the ratings right. The customer service is #1! You pull up-to the bays and are able to wait right inside of your vehicle, it will take them less than 10 minutes. If you want, you can wait inside. They offer free water and popsicles (great for kids!) This is not the type of establish that tries to price gouge you or take advantage. On Tuesdays, ladies receive an extra $7.00 off of service. I was so impressed with their service and quality. If you need a quick oil change or even service repair, this is the place to go!

Ge
Review №78

Best at what they do. Quick and efficient.

Sa
Review №79

Very expensive.

Di
Review №80

Great service. Quick and the pricing isn’t bad especially for the quick service. I run synthetic and they carry both valvoline and mobile one.

Ma
Review №81

$$$ super quick service

Sh
Review №82

Fast and friendly! Will definitely be going back for the next oil service

De
Review №83

Better service than the dealership. I brought my car down tonight because a strange light was on. I had just had the car serviced at the dealership 10 days ago. The owner, Lou, helped me understand what was probably unnecessary work and what I was overcharged for at the dealership. He was kind and patient with me...I am SURE I will be going back with both our cars for regular maintenance and repairs for now on. I appreciate his honesty and commitment to service!

Jo
Review №84

Needed an oil change while we were on vacation. Saw the reviews of this location. Took 15 mins (so fast) and great service. Very friendly and accommodating. Owner, Luis Rodriguez, came out to talk to us and made us feel very welcomed. Glad we came here to take care of my vehicle. Wish I had this place back home in SC. Highly recommended

iv
Review №85

First time and I did like it, normally I do my own oil change but I will keep coming here. Service was great and super fast!!👍👍👍

Sy
Review №86

Excellent service. I was visiting Kissimmee, when my car oil light lit up for a oil change. I was in and out in 15 minutes. Francisco and Raul is very helpful, they explained exactly what is the cost of each service before getting approval and work on my car. They also suggested what other services I would need in near future (even the services they dont offer). Honest, upfront, quick and excellent service.

Mi
Review №87

Excellent and professional service. Never a long wait. Highly recommend it.

Du
Review №88

The best! First time in for an oil change the owner came out and offered me water. Great guy have been going there ever since. Highly recommend.

Sw
Review №89

Very nice customer service very friendly and professional. Quick and accurate

Je
Review №90

Stellar customer service. We were visiting Disney and had been getting some check engine codes. I realized we were overdue for oil change and stopped in based on Google Review. Ivan had me in & out in 10 minutes, topped off all fluids, checked lights, etc. and noticed a possible coolant leak. Asked me to stop back for free check / refill in a week on our way back north. We did return and technician noticed seal on our radiator cap was in need of replacement. So happy with this excellent customer service all the way around. Might have saved our engine. Thanks!

Je
Review №91

Very quick and the technician took his time to explain everything and give me expert advice. Great service!

As
Review №92

Great customer service, not high pressure to spend more than we wanted & you can tell they love their job :) thanks for the great service!

To
Review №93

Grateful we found this service center. Canadians far from home, our Chev Malibus steering was making an awful grinding noise making us nervous about driving home. Considering the pathetic Canadian dollar the thought of going to the dealer or a shady garage was worrisome. Because of the good reviews, we decided to drive out to Express Oil on Osceola Pkwy. Boy are we glad we did.I was convinced it was a ball joint which would be huge American dollars to fix. The owner (Luis) understood our concern and offered to take a look. No charge. Once on a lift an excellent technician named Brian found the problem. Brian invited me to have a look and explained his process of tracing the source of the noise. Broken sway bar link. This is good news! A relatively cheap fix. It was a complete pleasure dealing with this Service Station. I knew I was getting only the work done that was needed.The parts and labor charges were well below our expectations. We had to wait a short while for the parts to come. Luis and Brian made us feel like we were family. Super nice people and I believe as honest as the day is long. The car fixed drives like a dream. Now we can head back to Canada and not worry about a wheel flying off. Thank you for reminding us how wonderful good and hard working people can be. Obviously we highly recommend this Service Station for all your automotive needs.

An
Review №94

I cannot believe how amazing these team members are. Everyone is SO NICE! Its the best place Ive been and the convenience is unmatched.

Lu
Review №95

Cisco and the rest of the team are excellent. They will change your oil as advertised in 10 minutes and do it with professionalism. I typically drive 30-40 min away just to come here for an oil change.

Fe
Review №96

They always take care of you quickly and notifies you of anything you might need to take care of car wise.

Ke
Review №97

Quick service and polite staff

Je
Review №98

Highly recommend!!!! The oil change literally was 7 minutes ! I was in and out and they were all very kind and had very great customer service and to top it off affordable !! This will be my go to every time from now on ! :)

Ma
Review №99

👍🏼👍🏼Love this place and they will treat you like family and service your vehicle the right way.. don’t second guess this place just bring your cars and friends to this place. I’m from out of town and I needed an oil change on my 2016 VW Jetta which takes a special type of oil. I called around all over Florida and found this place. I called and the person on the phone was awesome and answered all my questions. When I arrived the owner greeted me when I drove up and offered some water. I’m from Texas and I know southern hospitality when I see it. They remembered that I called and were ready to take me in as a 1st time guest. This place is high tech!!! Video cameras under the car and over the car so you can see what they are doing. This goes beyond customer service and removes all doubt. Their prices ROCK!! I paid way less for superior oil with them than what I paid for in Texas. I wish they were in Texas. Florida you are blessed to have this place so USE IT!! Also I love that they are closed on Sunday!!! 😇 They have work life balance in place...👍🏼

An
Review №100

Great service! Thank you sooo much to the guy that quickly changed my tail lights today, I was in and out in less than 5 mins. You’re awesome.

Information
31 Photos
100 Comments
4.6 Rating
  • Address:1050 W Osceola Pkwy, Kissimmee, FL 34741, United States
  • Site:https://expressoil.com/stores/kissimmee/fl/0870/?utm_source=google&utm_medium=organic&utm_campaign=local_website&utm_content=0870
  • Phone:+1 407-935-9001
Categories
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Health & safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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