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Action Gator Tire
4135 W Vine St, Kissimmee, FL 34741, United States
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Action Gator Tire
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Ta
Review №1

If you own a 3500 Dually and are having a hard time getting them balanced correctly, this is the place to go.-with Pedro at the counter and Alex in the back performing the work, I can assure you your in great hands.I’ve had nothing but issues getting my lifted dodge Dually with 33” mud tires balanced, between no shop wanting to mess with it or balancing it incorrectly to where it shakes worse after I left than before I brought it to them.These guys said no problem, and it’s riding like a Cadillac down the turnpike now, thanks guys, see you next time!!

Nu
Review №2

Everything was excellent. Don’t have to wait more than necessary. Only place needs good cleaning.

Te
Review №3

This is the 2nd Action Gator Tire I have used in Orlando area and both have been extraordinary! Really friendly, welcoming and worked me into their busy schedule quickly and efficiently. Will always return here for oil changes, tires and whatever else they do!

J
Review №4

I was in a jam after my tire was going flat and I had to get to the airport within an hour. I called Action gator tire for the first time and they listened to my needs and were able to help me and fix my issue immediately. They were extremely friendly and helpful, took my jeep right in- they even had a technician waiting and I pulled up and he took the keys and immediately entered my jeep to get right started. Once completed the technician drove the jeep right up and handed me the keys again- ready to go. On top of all that the front desk advisor offered water and coffee while I was waiting in the nice, clean and air conditioned waiting area- a nice big screen tv was made available to watch. I was offered a military/ first responder discount when I asked which I really appreciate as that means this establishment understands and cares about America and what this country and out military stands for. Pricing was great with or without a discount but that just really put a smile on my face.To put it in perspective I made the wrong choice of attempting to ask for help at a Pepboys auto repair center down the road and the wait was long, the employees were rude and their waiting area was dirty and non- existent.- the short of it- this place is great!!!! You won’t be disappointed and honestly you’re wasting your time going anywhere else.Really great place and people!!Thank you!!

Ju
Review №5

I noticed my brakes grinding, i called, they told me to bring it on in right now and they would fix it up quick for me, no appointment needed. they took it right in and the best part is THEY DIDNT try to tell me my car needed all this extra stuff to get more money out of me, they took care of what i needed, stuck to the price of the estimate and got me on my way quick. good work guys! thank you!

tr
Review №6

Pedro was very professor & very understanding. Pedro actually called me to let me know that the tires wasn’t gonna be in until the next day. So it saved me a trip to see if the tires came in. Pedro told me it would be an hour and the service was exactly an hour. Most shops gives you a ballpark time but Pedro gave me the exact time. Would go back since the dealership is too expensive & Action Gator Tire is only 15 mins from my house. Thank-You again!!!

Ge
Review №7

Had great experience the people treated me very well and quality of service work had no issue very good transaction Thanks Scott. West

Th
Review №8

Went to get a tire repaired had a nail in it. $29. To patch the tire had to return the tire was not balanced. Took two trips to get it right but is is correct now. Clean shop workers were nice an most wore mask.

co
Review №9

Edited to add: The manager of the store Pedro reached out. We were able to work together to remedy this situation and continue the repairs on my vehicle. Action Gator has always been very professional and courteous. They worked hard to make this up to me and to keep a loyal customer. I really appreciate all that they did to help me get my car back on the road and running right. Thanks again Pedro and Jose!Original post: Called early in the morning for an appointment for a check engine light and oil change. Oil change went fine. But he didnt even address the engine light. I asked about it, and he said the one guys reader didnt work and that the other guys who had the better reader had just left. Couldnt tell me if my car was safe to drive or not. Ive had good experiences in the past. Not sure what happened on this one.

Iv
Review №10

THIS PLACE IS TERRIBLE! If I had the chance to give a negative 2 I would for my frustration and aggression with this place above! Had my car towed there after abs, brake and traction light turn and wheel started to smoke. They had my car for about 6 hours worked for almost 10 days and the same problem!! Take my car there again after being charge nearly $400 the first time Pedro calls me abs tells me the car had absolutely no issues he drove and lights never came on so I pick up my car only for me to drive down one block and lights and wheel smoke again!!!! Called back immediately and Jose tells me mechanics left for the day lol!! Wow what customer service. After having to go home smoking called the following day and got a refund! Communication and customer service is absolutely horrible! Another minus was receiving my car filthy as if they had lunch and a nap while they were added.

Ge
Review №11

I’m not from Orlando. I was vacationing and I very stressed about not making my family plans on time. However, the guys there at Gator tires made it happen and got me out back on the road. Thank you guys. I definitely have to say a few things about them. Excellent costumer service! Very professional and friendly.

Ed
Review №12

Pedro and his team are awesome!! Over 1 year ago I had a bad experience with another mechanic. As a result, I took my car to Action Gator Tires in Kissimmee.I like that fact that Pedro take his time to explain what is wrong with my vehicle. Also, he explains what they did to correct the problem.I shared my great experience with my family members. Now, they all take their vehicles to Action Gator Tires as well. Keep up the great work Pedro and team!!!!

Ri
Review №13

They go way beyond to satisfy their customers. Now this company will be the only place that is going to work on my vehicles. Keep up the great job.

Ca
Review №14

Very satisfied with the service. We were getting ready to drive by when I decided to call for an appointment. I jokingly said Unless you can fit us in now, were almost there? Jose stated he could. Also, needed the front brakes replaced, theyre the original brakes our Santa Fe is a 2009. I felt that Jose was being honest. Weve been going here for years, Fe doesnt go to the local dealership since I felt they were being dishonest or fabricating repairs that Fe really didnt need! Very pleased with this particular shop. Thank you all who serviced Fe that day, Jose for fitting Fe in for her work.

Ka
Review №15

Paid for my tires to be mounted and balanced. Check the rear tires no wheel weights. Rear tires are vibrating and shaking the whole car. Definitely will not be coming back here. Will never recommend. Dynasty up in Orlando will get you covered the correct way.

Ti
Review №16

Amazing service and very fast and affordable.

Va
Review №17

HIGHLY Recommend!! We arrived without an appointment and were greeted by a super friendly rep named Jose. The wait time given was an hour and a half. We were gone in 35 minutes. Thank you action gator tire!!

Ha
Review №18

I walked in without an appointment for a tire rotation service for my car, they were very kind and quick! I am grateful. Will definitely be going back for any of my car troubles.👍

Na
Review №19

Office service was great. Pedro was very professional (masked up), helpful, courteous and respectful. Was recommended by a co-worker. However one observation was that shop staff that move my car was not wearing any mask and with this pandemic all precautionary measures should be taken for the safety of everyone involved. I just hope in the future workers wear mask whenever driving/moving/servicing customers vehicles. If not for that short fall I would have rated my experience a 5. Service was without any doubt one of the best if not the best I have ever experienced. I have already started recommending you to my co-workers.

MD
Review №20

Update I contacted Pedro the following day he went into further details about the tire he installed. I didnt understand the difference in the letters at the end of the tires of what they stood for.. basically stood for performance level. Thanks Pedro!Today I took my car to replace my rear tire and oddly the number tire I gave Jose I noticed just now they are different from what I ordered. Now I have mismatch tires.. Hey Pedro Im the Mercedes lady! Reach out this is not ok by any means

ya
Review №21

Been there 3 different times for 2 different cars and all have been excellent visits.Last visit I arrived 10 before closing with a nail in my rear tire .shop was basically closed except for 1 employee finishing a job .Front desk personnel informed of there closing status but said he would ask the 1 mechanic on hand .Glad to say they fixed my tire without delay and had me back on the rd

Li
Review №22

There’s nothing worse than being 1000 miles from home and have a tire pressure monitor light come on. But a quick visit to Action Gator Tire where Jose Dominicci was very assuring and helpful. My husband and I were back on the road within 15 minutes. Great job to Jose and all those who work at Action.

ju
Review №23

Action Gator was awesome. Very upfront, accommodating, and honest. Work was provided quickly. Everyone I met there was friendly and knowledgeable. Will use them for all my repairs.

Ca
Review №24

Fantastic Customer Service!! Asked if they could look at a nail in my tire. They took my car immediately & took it out. Nothing else needed to be done & they sent me on my way. Very friendly staff & I appreciated their help!

Os
Review №25

I went there to fix 2 flat tires with no appointment. They toke care of it and I was on my way in about an hour. Based on this visit I can recommend this place.

Th
Review №26

Someone took care of me right away.Told them I needed a battery cable. They saved me a lot of money by showing me that I only need the cable connector.They put it on and away I went.First time there. Definitely will be back.

Ry
Review №27

Excellent experience. Dropped off my care for a flat repair and they did it! Not much more to say!!!

I
Review №28

Called for 23x9.50 -12 lawnmower tiresGreat communication and exceptional service

Ju
Review №29

Just bought a used car and brought it to Action Gator for an alignment because of all the positive reviews. I agree with all the 5 star ratings. The men were pleasant, accommodating, knowledgeable and showed us the printout of the work when it was completed. Very fairly priced and we will be repeat customers.

We
Review №30

Service was quick and efficient. Pedro Soto has excellent Customer Service skills. I am happy with the results of their work. I recommend this place 100%.

Lo
Review №31

Super friendly and hinest and professional, and fast service. Punctual with appointments. Lobby is clean and spacious, always a great experience

Gl
Review №32

These guys are amazing went in Jerry took care of me rite away.. I was on my way to work when flat tire was not going to let me I used my fix a flat made it to Action Gator Tire where the Jerry took car in with waiting thanks guys from Gladys from Publix even my manager was surprised I made it to work so quickly.. 👍 I will go to them again.

tr
Review №33

Even though they werent able to help me (truck is too long for their equipment) Jerry went above and beyond to help me find a shop that could do my alignment. Absolutely exceptional customer service and professionalism, I highly recommend them for all your automotive needs.

Gr
Review №34

I saw alot of positive reviews. I joined to their rewards online. I was planning to do alignments and get some stuff changed in the car to get it rolling but when i called and told me about $100 for alignment only. Definitely not.

Wa
Review №35

Went in and was helped immediately, needed an oil change was in and out within an hour. Great customer service .

Ae
Review №36

Still need an wheel alignment after already paying for one. The guys working up at the desk do a good job but, the car still doing the exact same thing I paid them to fix.

G
Review №37

Good price and staff was very friendly and explained all detail and job was done fast

Al
Review №38

They did amazing.. fixed my tires quickly and cost efficiently. Thank you guys again

Ro
Review №39

Very professional and knowledgeable staff. The gentleman that replaced my tire did an exceptional job

Ja
Review №40

Absolutely the best. Thank you so very much for kindness and help

Ga
Review №41

I did a bit of research online, particular Yelp, to see who in my area was getting the best ratings for a routine lube, oil and filter change. Action Gator Tire on Vine was showing the highest ratings, so I drove the 9 miles to it - making an appointment first, of course.It wasnt super easy to get to, but when I did, everything went fine. The techs and front desk person were friendly, and bilingual, if you need a Spanish speaking person. As expected, the routine maintenance comes with some recommendations for other work to be done, but when declined, there was no additional pressure applied. The service took around an hour, which wasnt too bad, judging by the other 7-8 people already in the waiting room when I arrived.I even saw a few young ladies stop by with vehicle emergencies, like low tires and the sort and watched the staff fit them in and take care of them. Probably at no charge, Im thinking.The lobby is spaced out to aid in social distancing, and of course, masks are required by both customers and staff. If I could make any recommendation, it would be make the waiting area just a bit more welcoming, but in these times, thats pretty challenging.Finally, when it came time to pay, I had checked in via Yelp and had a coupon for $10 off. By the time I got to the cash register, it had disappeared in the tech void, but when told about it, the cashier honored it anyway. A pretty good experience. I would use this store again.

Sy
Review №42

Amazing place I am very impressed professional, caring, and following the CDC code for this pandemic. My new go to placeAs of August 2021 still a great place!

De
Review №43

Great service. Honest people. Pedro is so helpful!

Vi
Review №44

Friendly, professional service...every member of tbe staff are very helpful and knowledgeable. I have been taking my car here since moving to Florida almost 4 years ago and have never been disappointed!! Highly recommended

an
Review №45

Excellent experience. Staff friendly, Jerry in particular, and kept me updated about repair progress and costs involved. Will return to replace my tires

St
Review №46

Called and priced a oil change, tire rotation. Told me tire rotation was free with basic oil change. Went in and that was not the case. Also seemed like they knew nothing about cars.

Pa
Review №47

Very friendly, service was excellent even though I wasn’t getting a Good Year tire.

Ro
Review №48

Great service they gained 2 new costumers.

Li
Review №49

Action gator tire always goes above and beyond. Great service and reasonable prices. This is always our choice for our car needs.

jo
Review №50

Excelente staff and great workmanship.

De
Review №51

They are very knowledgeable and nice to their customers. Such great service. I most definitely recommend them to everyone.

Jo
Review №52

Showed up late, called before I showed up late, still good. Pedro is the dudeman. Despite me showing up late, he still said I was good for my 3PM aptmnt. Pedro is an upstanding gentleman as well as very knowledgeable. I highly recommend this location and I drove out of my way to get here based on someone else recommendation. Definitely stop here. Confesor took care of my vehicle and he went above and beyond. This is the place to go!

Le
Review №53

Best service I’ve ever had. Called in advanced, came in and was serviced in under 10 minutes. Staff was helpful, with explaining and taking care of my car concerns. I would definitely refer a friend, family or etc. Great service! By far.

Do
Review №54

Stopped in when my truck broke down literally in front of the store. Pedro and the team got me right into a bay and determined it was a quick fix and had me on my way in minutes and no charge. Excellent customer service!

Sh
Review №55

We needed our brakes fixed while on our vacation. Pedro got us in and out the same day. Pedro provided outstanding customer service. I would highly recommend Action Gator!

Jo
Review №56

Excellent service. Friendly help and attention to detail. Thank you.

Pa
Review №57

This place always does a great job!

Ja
Review №58

I brought my own tire and rim in. And bought a new different brand same size 235/55R17 they did an awesome job but they charged me $8.25 for a valve stem that they did not put in but everything else was Dynomite really appreciate it...thank yall,,,, Ill be buying the rest of my tires there from now on. Great bunch of guys

Er
Review №59

Excellent job, the manager helped me order my tire in the warehouse in record time. omg they were quick in less than 15 minutes since I had my service completed. Thanks Pedro manager and the tech too. I love this placed.

Vi
Review №60

Not happy with that place at all well never go back and never recommend

Li
Review №61

Awesome customer service.!! Will continue to do business with them.

Br
Review №62

Excellent service as always from Pedro and the other team members... we will always take our vehicles here!

Vi
Review №63

Great quality job and fast service, the staff was very nice.

Li
Review №64

Wonderful service. I highly recommend them

Br
Review №65

Excellent customer service, they treat customers with respect. Fast service. Michael was very helpful

Ro
Review №66

They were fast and good - but forgot to give me the alinement printout. But I forgot to look before I left - other than that very good.

Ru
Review №67

Fast service and a fair price will definitely go back

pa
Review №68

Quick easy Tire repair between meetings!!

Al
Review №69

I went there for with a damaged tire that I bought 19000 miles ago and less than 3 years. At first they told me that the set of tires I got from them didnt come with any mile warranty which is unheard of. When I contested that, the manager kicked me out of the store because I didnt have a mask which I forgot to bring. I asked him to give me to wear as a lot of other businesses do but he said they didnt have it. I called corporate and told them and they told me to go back inside as they would speak to the manager. Back inside, the manager said that corporate dont have the right to tell him what to do with his store. He also said based on the condition of the tire, I needed a new one and No prorated discount would be available although my tires are still under 40000 miles warranty. I ended paying full price because I had no choice since my tire was in no condition to run everywhere but Im totally disappointed.

Je
Review №70

Always tell me exactly what is wrong with my truck. Never over charge. I had a 3rd tire with Nails in it and had the warranty tire package and they replaced a tire no charge and only charged for balancing . Friendly staff that always calls me when my truck is done and get the work done efficiently and fast. I have been taking my truck to the one off alafya for years and always recommend them to Friends.. I wont go any place else..

Tr
Review №71

I always have a great experience taking my car in for service here! Pedro and Jose have been very helpful to me, very nice workers. I recommend taking your car here for service or repairs!

Ri
Review №72

I went to this shop because i saw the reviews, unfortunately i had a terrible experience this shop doesnt have the staff to take on heavy traffic in the area nor the experience front desk people can be rude and unprofessional

Jo
Review №73

Great fast service! Was expecting to have to wait at least an hour and was in and out in less than 30 minutes!

To
Review №74

Very good, very fast service.

An
Review №75

Just had some work done here today; brake pads, fluid flush, and new filters. Extremely nice employees, very accommodating, and very good prices. They were also able to get all the work done over lunch for me. Dont bother wasting money at a dealership. Just come here. You wont be disappointed.

Br
Review №76

Went in and got an oil change and a balance on all four tires. Staff was fantastic. Most definitely will be a repeat customer and recommend them to all the people that I know.

Ji
Review №77

Very good to their customers. Showed concern for my situation. Prices are far.

Ka
Review №78

Awesome, fast service for a really good price- they were the only store that could overnight the tire I needed, AND for the cheapest. Pedro is the best!

Ch
Review №79

Great service. Just had an alignment and they did a fantastic job

H
Review №80

I was at a location getting new tires put on and they could not get the lug nuts off of one tire. I called and Pedro answered, I asked if he could help and he kindly explained the risk of attempting and causing them to break but said to come by for him to take a look. We arrived and they did everything in their power to get the lug nuts off without them breaking saving us $125! All around pleasant and professional experience! I cant remember the other service gentlemans name who helped but 5 stars all around.

Em
Review №81

Justin was such an amazing help! While other local companies were unwilling to do a quick oil change, Justin was more than happy to schedule me for one and was done super quick! He was very professional, and I was extremely impressed with his customer service skills. I will make this Action Gator Tire my go-to place for all my car maintenance. Thanks again Justin!

Ba
Review №82

As a new Orlando resident, I knew it was important to find an area car service shop that was trustworthy. So glad I found Action Gator this past July, 2019! I experienced professional and polite front desk customer service, while Justin, the shop manager was truly amazing. He was honest, thoughtful, and thorough, - not only did he do what I asked, explaining the process clearly to me along the way, but he went above and beyond to find the cause of some ongoing issues that I didnt even know I had. He then gave me a significant discount on the labor cost when he didnt have to, and because of his professionalism and his care of me as a client, this shop has ensured that they will be my go-to location.Thanks, Justin and team! You can be sure I will tell others all about you.

Qu
Review №83

Went it to have tires and sensor checked, customer service was amazing and they completed the work on my car before the time they had given me.

We
Review №84

Great service, reasonable price, very friendly staff! Have my tires replaced in one hour. Manager is a nice guy, explained all my questions.

Gi
Review №85

I paid $114 for an alignment and the truck stayed the same or worse.

Jo
Review №86

Excellent and professional in all aspects. Most of all clean! Everything explained in details.m.

DE
Review №87

Great service very nice people

Wo
Review №88

Wonderfully polite and fast they had me and my girlfriend in and out and were incredibly courteous and professional Ill be recommending all of my friends here in the future

Am
Review №89

I’m somewhat new to town and have been trying to find my “go-to shop” in central Florida. Recently, i needed some work done (blower motor and steering coupler) and was surprised when the quote came back at $998 plus an additional recommendation for new tires and a cv boot. The quote seemed high and i wasn’t sure if i needed new tires or the cv boot, so i skipped them. A couple days later, my rear brakes started to grind and i didn’t want to go back to that shop. So off i went to Action Gator. Pedro and his staff made me feel welcome right away. They were very kind and really went out of their way to be helpful. Pedro even brought me into the shop so i could see the car on the lift while he explained the various issues to me. He explained what things were necessary (like the brakes) and what things weren’t necessary (like the new tires) and i felt that everything he said was accurate and honest. I’m happy to have found my go-to shop and my husband and i will be bringing our vehicles here going forward. (Side note: the waiting area is comfortable and clean with a TV.) Highly recommend this place! 👍🏼

Ab
Review №90

After ordering tires on Friday, I was told that tires would be in on Monday. I asked if I needed an appointment so I won’t have to wait long, I was told, no, here I am sitting waiting 3 1/2 hours to have 2 tires installed. NEVER AGAIN IN THIS STORE!!!

Vi
Review №91

These guys are awesome! Great service, fast, and professional. Got a flat tire while on vacation and they where able to replace two of my worn tires in an hour. I was shocked. Recommend this shop!!!

Na
Review №92

This location of Action Gator tires has really great customer service. Raul whos been there for 30+ years is just awesome! He was patient with me as he answered all of my many questions. Even before I got there, the service was really good. They ordered all four tires for my vehicle & called to let me know when they were received. I really appreciate the thoroughness & thoughtfulness. Thanks Raul and team!

Re
Review №93

Took car of our car after 400 mile trip

Ca
Review №94

This place is amazing!!! I received such GREAT customer service as well as full assistance from the staff, and all I can say is that my vehicle is running wonderfully!!! I went in for new tires, an alignment, and other issues my vehicle was having and brought to my attention. Raul Lopez is a remarkable and one of a kind employee! He treated me so well and was not only courteous, but extremely helpful! Thank you so much Raul Lopez!!! 5 Stars for you and the whole Action Gator Tire Team!!!

Da
Review №95

I went to this location to get news tires and an alignment at the end of June. I was recommended to speak with Raul. He was very helpful and knowledgeable. Just take your patience with you because you will have to wait for quite some time. Two of my tires were missing valve-stem covers, but I went back and they promptly took care of it.

An
Review №96

Friendly and courteous!! Had a nail in the tire dropped it off and went to breakfast. Ended up with having 2 holes in tire, they repaired both. They put tire on, balanced and put the spare back in place. So far so good!!!

Jo
Review №97

Excellent customer services. Prices are somewhat reasonable. But the way they treat you justifies the little extra cost. Service was quick and the quality was stupendous. I will most likely come back for any other service that I may not be able to do myself.

Co
Review №98

I came in on vacation and got a puncture on my side wall . I was leaving early the next morning and unfortunately they didn’t have the tire I stock :( BUTTTTT the guys here worked so incredibly hard and got that tire in the very next day before I needed to leave! I had called around (no one else had my tire either) but of EVERYONE within like a 30 minute radius, they were by far the cheapest. They knew I was a tourist and yet they treated me as though they were trying to gain my business for life! Super great to work with. Highly recommend (:

Gl
Review №99

From the initial phone call to the quick service, AGT exceeded my expectations. There was no up selling or changing products. Definitely a return customer!

Am
Review №100

I live in Orlando and the auto places near me lost my trust so I asked around and was suggested Action Gator Tire on 192 in Kissimmee. I needed my tires look at and balanced. So I called and made an appointment for 5pm. When I walked in the door the staff was ready and excited to help. They took our keys and started working on the car right away. We where in and out in a short and timely manner. excellent service. I will definitely take my vehicles there again! Thank you Michael for the excellent service and having a wonderful staff!

Information
39 Photos
100 Comments
4.7 Rating
  • Address:4135 W Vine St, Kissimmee, FL 34741, United States
  • Site:https://actiongatortire.com/location/kissimmee-tire-shop/?utm_source=GMBlisting&utm_medium=organic
  • Phone:+1 407-584-1723
Categories
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Diesel engine repair service
  • Oil change service
  • Transmission shop
  • Truck repair shop
  • Wheel alignment service
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–1PM
  • Sunday:Closed
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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