I typically dont leave reviews for businesses but I cant help with this one. The communication and professionalism was next to none. I had them repair my Iphone and I casually asked about a broken screen on my laptop. No problem, a week later screen was in and installed and works perfectly. Im happy/sad that I dont need to use their services again at the moment but I will forever send business their way. If only more businesses could be as transparent and professional as Phone Doctor consumers would have a much better go of it.
They fixed water damage on my Macbook pro. I took it in and they immediately started working on it. So much cheaper than going straight to apple. Very impressed!
After striking out at another place, someone recommended here. I was but disappointed. Very happy with the price, service and would definitely return.
Great price good service and works wonderful I totally recommend this place to fix your phone
I have used Phone Doctor many times, each and every time the customer service and quality of service has been amazing. I recommend everyone use Phone Doctor for any and all repairs to your devices. Phones, tablets etc. They also have very reasonably priced phones and accessories for sale although my favorite purchase from phone Doctor is my 620 game Nintendo game system. Stop in there you never know what gems you’ll find in that store.
Excellent service and customer care. Went in for a broken display for a phone that wasnt in stock anywhere (Galaxy A8) so I went in with low expectations. They were kind enough to take a look at it and it was able to be fixed in a few days.
Great store! Very courteous, honest, and professional.
This place is one of the best places I have ever gotten my iPhone, and I pad fixed the service is amazing the people there work on the device as if it was their own. I have never had an issue there. The pricing are reasonable and all my devices were fixed fast. Everyone is very professional best place ever could not be any happier
Good place. They show you the price of the item online before you buy so you know you dont get ripped off
I’ve cracked my phone twice within the last two months and both times I took it here and was fixed within the day both times. The service was outstanding with the Manager and two different co-workers, they were all respectable and responsible with the care and service they gave. Highly recommend this place for good, easy, right down the street phone care👌🙏
Had screen replaced and screen started to bleed threw 5-6 days after they installed it. Called them they said they would order new screen and put it in for free. I brought it back to the store and the guy tells me the screen is damaged and not defective. I never dropped the phone and hardly used it at all before the screen started going out. The screen was not cracked or damaged in any way just a bunch of black spots bleeding threw everywhere making phone unusable. Do not recommend.
Replaced battery in 15min. Great experience
Quick friendly service.
This was the last place I called when my speaker broke on my phone. The people were very respectful and very knowledgeable of the products. I have a razer phone 2 so not a super common device he looked at it said Ill give you call today its a tricky one but I got you. They had the phone done on 2 hours would 100% use again.
I went to this place to get my iPhone screen fixed since it was cracked. I had a white screen before and I asked for it to be switch to black and that is exactly what they did. They did a great job and this place is very professional. Great service too. I haven’t gone to any place better. Highly recommend.
During a simple iPhone screen repair, my data was wiped (and may have been copied) by the store associate. When the issue was promptly raised, the store presented a severe lack of professionalism, customer service and respect instead of working towards a solution. I will be pursuing the proper avenues to ensure sensitive data was not compromised and highly recommend one of the other 10 or so safe and reliable phone repair stores in the St. Louis area.
Incredible service, fixed my phone in 10 minutes!
This place really focuses mostly on iPhones. I took my android in for a fix of cracked screen. The ordered screen but it was wrong size. They said they were ordering another but its been two weeks and theyve never called to let me know they have the part.
Quick, friendly service! I took my iPhone in to have the screen replaced. It took 10 minutes and my phone looks great!
Came in to get my phone fixed that was almost unfixable and John repaired it professionally and fast. Best repair shop in town
Amazing costumer service. Chris was friendly and super helpful. He worked fast and was keeping a good conversation going. Price is fair and did a great job fixing the phone (screen). Will definitely come back if we have any phone issues in the future!!!! Love it
Owner is very helpful and friendly! He had the best price by far to replace the screen on a iPhone 11 Pro. Was able to have the screen replaced while we waited in about 15 min. Great place and would definitely recommend!
Great deals on phones!Nice folks working there!
This was the fastest and easiest cell phone repair I’ve ever experienced. I broke the screen on my iPhone, brought it in and they had replaced the screen within 15 minutes. The customer service was excellent, I highly recommend.
Service was quick and easy. Went for a screen repair (used Groupon) and he fixed the screen during my lunch break. Had a slight issue after, but the next day, came back and they fixed it quickly. Very nice and professional.
I had to replace my cracked phone screen. I made an appointment online, walked in, he took one look at my phone and said it would be replaced in 10 minutes! I was shocked. $125, replaced my screen and he tightened a screw in the phone so everything works perfectly! Highly recommend Phone Doctor!
So quick!! And so easy. Went in to get an iPhone 7 screen replaced and was in and out in about 20 minutes!
These guys are great. They will do whatever it takes to help. I trust them greatly.
Incredibly quick! The owner was very nice and helpful. Got my iPhone Xs screen replaced in about 10 minutes. Would highly recommend!
Incredible price and service. Took 10 minutes and $80 to fix my iPhone 8 and was by far the cheapest price offered out of all the repair stores. Very nice owner who cares about his customers.
I had got a new phone from my job for work. A week later I dropped it and the screen shattered. Then the screen quit working completely. I found the phone Dr online. They gave me an estimated over the phone. I went to the store in Kirkwood and it took approximately 25 minits to put in a new screen. I have a new phone again. Awesome job Phone Dr.. Now I have a place if I break any of my phones now. I recommend this place to anyone who needs a phone or I pad fixed. And if the job takes longer there is all kinds of stores you can walk around and check out while you wait.
High quality repair that is super fast. John the store owner was very helpful and knowledgeable. He said he would have my battery replaced in 20 minutes and did it in 15. Also the best repair prices anywhere!
Fast service, incredibly professional, and very decent prices. The gentleman who helped me was extremely good at repairing and making Shur everything worked before he put it all back together. 10/10 will 100% come back
They were fast,friendly, and cheap!!! I highly recommend them! They fixed a piece on my Note 9 that no other place could fix nor did any other place have the piece in stock. I was in and out in 5 or 6 minutes, phone repaired with a smile on my face,I will definitely use them in the future.
Decent little place with good prices, Ive personally recommended and used them before
These guys are the best, hands down! Super fast, very reasonably priced, and most importantly super friendly! I don’t go anyway else ever!
These guys understand that customer service leads to repeat customers. Honored their warranty on my screen in questionable circumstance, I offered to pay and they wanted to be sure it was not an issue with their product. They got me back up and running with screen replacement in 10 minutes, and out the door I went! Great place to have handy in downtown Kirkwood.
Amazing service! Enjoy a cup of their coffee while your phone is fixed in 10-15 minutes. I shattered my screen and a little while later it is good as new, and at a very reasonable price. Friendly and knowledgeable. Wonderful to have a business like this in Kirkwood.
Like the best. Saved my life probably 4 times. They’re fast, affordable compared to the rest of the market. Very friendly. Did I say fast and a affordable?You need to go here their work is great!
Incredibly fast and friendly service. Every other phone repair place Ive been to required you to drop off your phone for at least half a day. These guys knocked it out in about 15 minutes while I waited. Will be my go to phone/tablet repair place for now on.
This place is excellent! I shattered my phone screen and within the same day it was fixed. I walked in and 15 minutes later my phone was as good a new. The prices are decent and the people who work there are all very nice!
Excellent service! They are very knowledgeable and helpful. They even waited five minutes after closing time for me to arrive and get my screen fixed. Highly recommended!!
Had my Note 9 screen replaced today. I left my phone there for about 45 minutes, and when I got back, it was like new. Price was exactly what I expected after some research online prior to taking it. Excellent experience all around.
Such a friendly owner! He had my iPhone 7s screen fixed in 15 minutes and talked to us the entire time. The price was incredibly reasonable and I love that I was able to support a local family business! Highly recommend!
Awesome customer service. Friendly, knowledgeable, priced right, and repairs are done quickly. He didn’t have the exact case my son was looking for so he ordered it at no extra cost and then let my son borrow a new case on loan for the week until the case arrived at the store. Highly recommend.
Great and professional, they fixed my phones camera and lens for almost a third of what a Crestwood store was charging for the same repair. They fix it right in front of you as well as they were quick and knowledgeable. Will definitely come back for any other phone repair I may have. I would definitely recommend these guys and their store. Couldnt be happier.
Very affordable and fast service. Recommend!
Not only were their prices more affordable than other repair shops around the area, but speedy and friendly service! Went in for a screen repair on my iPhone XR and a new one was put on in fifteen minutes while I waited. Would highly recommend!
The Phone Doctor is AMAZING... they are the REAL DEAL! I had a speaker replaced in my iPone and John (owner) was hugely professional, prompt, professional and got me back up and running in no time at all. I highly recommend them to anyone.
Really affordable, very friendly, and amazing work! Took me 10 min in and out! He didn’t pressure me to buy anything but I ended up with a tempered glass screen protector and new case on top of my new screen all for under the price of the competitors to replace a screen! I would highly recommend this place!!
The guys at Phone Doctor are awesome! I was visiting St Louis for a few days and broke my phone screen the night I got there. Left the thing face down in the rain overnight, was worried it wouldnt work at all. I brought it in here and was out the door with a working phone in what had to be 15 minutes tops. didnt even finish my coffee. Service was affordable too! cant recommend them enough, they really saved me when I was in a bind.
I was definitely skeptical at first after being told it would only take 5 to 10 minutes to fix my phone. But decided to go for it and was pleasantly surprised that they fixed it in 7 minutes. He even did the work right in front of me! This guy is amazing. Fast and it was entertaining to watch him work. Thank you my phone works perfect.
The owner, John was super helpful. Where as others wanted to charge me just to diagnose what was wrong with my phone John let me know immediately if it was fixable or not and better yet he did it on the spot. Super friendly and convenient spot in the heart of Kirkwood.
Very Friendly. Very reasonably priced. Very quick. Very Knowledgeable. My first experience bringing an iPad Screen to be fixed. Was completed in 10 minutes, friendly process, cost was 1/2 of what other stores charge & great service. They are awesome, quick, reasonably priced and the best. i would not go anywhere else to work on my broken cell.
Great work from the phone Doctor. He is quick and and does great work.
The customer service skills of the employees is unrivaled. I highly recommend this store to anyone not wanting to spend an arm and a leg on their phone.
Great service and ability to fix my phone issues. Had been to Mac HQ that recommended a completely new unit. These gentlemen had my phone fixed and I was in and out in 20 minutes. Cannot thank them enough!
I have been here for a number of cases, screen protectors and overall troubleshooting and this is my GO TO SPOT!!! Friendly, knowledgeable and accommodating. Definitely a place you can trust if you need anything for your phone!
Outstanding customer service was given by Don. The repair was executed immediately upon my arrival and my daughters iPhone 6s had a beautiful new screen in under 15 minutes. The cost was less than other local repair businesses quoted and half of what Best Buy and Apple wanted to charge. I was very happy & would highly recommend this business!
I needed to have my camera fixed and they were able to do it in 10 minutes and for a much better price than other places. The staff was very friendly and nice and offered my coffee while they repaired my phone. They even cleaned my phone off afterwards. It was probably the best experience Ive ever had with phone repair. Im definately coming back for anything that might come up in the future. A great place to get your phone fixed!
I’ve gotten my iPhone screen fixed here twice. Both times it took no more than 15 minutes, or just enough time to enjoy a coffee, water or soda which was offered to me on arrival. The customer service was excellent and the pricing was very competitive. Recommended!
Wish I could give more than 5 stars. Excellent service, very knowledgeable, affordable, quick, and easy! Seriously the best.
I am glad that they do fix phones. But they dont say what brands of phones they fix. I think that there are immigrants from another country that work at this place. And the attitude is that if you believe in veterans that fought for this country, they are not interested. I rather pick a phone repair shop that knows all phones and are very honest and willing to fix peoples phones.
Good service and fix smashed phone for slightly less than I expected and they had it done less than 24 hrs after drop off
I had my Android S8+ replaced. He did an amazing job!Very clean and neat shop!
Highly recommend. Very friendly and fast service. I had a cracked screen and was in and out of the store within 30 minutes. Amazingly fast. Prices are fair and the service is professional. Dont go anywhere else
He was able to fix my screen immediately and I was in and out in about 15 minutes. He was very friendly and did a great job!
John at Phone Doctor is amazing, extremely fair priced, very nice, and quick!!!
Work was done very fast and reasonable !
Dropped in while my daughter was at dance for a new battery and new glass back for my S8. Done in 15 minutes and very reasonably priced! Highly recommend!
Their prices are very reasonable. Their repair quality is top-notch and you dont have to wait for a week to get your screen repaired. I dont want to be a repeat customer lol but that is the place I will take my phone if I break it again!
Friendly staff, replaced my phone screen in 10 minutes, very, very reasonable price. Would highly recommend.
Great and fast service. Whenever I need a screen replacement for my or relatives phone I bring it here. They have always been reliable and fix my phones fast.
John was very nice and worked hard to fix my phone until the issue was resolved. He even made sure I got the e-mail with the warranty for the parts! Would highly recommend coming here if your phone breaks!
Fast, excellent service. I brought two Nokia 6.1 phones into him, and he quickly found the appropriate parts and had both repaired.
I had a telephone that had a broken black glass. I found the phone doctor on the internet and called them about replacing the glass on my phone. They stated they didnt have the glass but would order it. With the cover over my phone I forgot about them ordering the glass and I called them three weeks later and they had ordered it and had it in stock and I had forgotten to call them. I took my phone in and he replaced the glass within 10 minutes. The charge for the repair of my phone shocked me! The charge was 1/2 the price of everyone else, much more reasonable than the rest of the places around town. I highly recommend the phone doctor in Kirkwood for your phone servicing.
Extremely easy to work with,very knowledgeable about various cellular products. They also dont make you feel stupid when you really jack up your phone, as in my case. John was really great at communicating all the possible solutions, possible issues he could run into while trying to fix it, and when it would be ready. Within ten minutes they had it fixed and working like new!
Thank you for fixing our broken Gen 5 iPad screen! It looks awesome! Great service:)
Awesome. Fast. Reasonable. Took my phone in with broken screen. Fixed in less than an hour with warranty.
This place is great, owner is awesome, they work fast and are cheaper than competitors. Highly recommend.
Excellent service and super fast fix for my iPhone. Seriously 10 minutes!!! Thank you so much!!!!
Good location. Fast service. Great price.
Fast and great service. They just fixed phone in 10 minutes. I appreciate for that.
Great service in and out in 25 minutes!
Called me when my screen was in, 20 minutes and it was repaired!A much better alternative than the scam Verizon runs selling a protection plan a
Service was great and cost significantly less than what other places quoted me. Very happy with my experience.
Awesome, swift, efficient and excellent service! I have recommended several people to the Phone Doctor all have been extremely satisfied with their work. Now that I have switched to the iPhone, I am a customer! Thanks for the great work John!
The owner is honest and the service is great. Highly recommended ... and Im a perfectionist!
I came in with a cracked screen on my iPhone. The owner was super friendly and was able to repair my phone while I shopped. It looked brand new and the price was very reasonable. If I ever have any other issues Ill be sure to take it there.
Fixed quickly and has great products. Will be back to repair my other phones!
Great customer service, very professional and friendlyReasonably pricedPhone only took 15 minutes to fix the screen
Great service! The owners are super nice!
Im so happy with their service! They fixed my iPhone 6s screen in 15mins and it works perfectly! Thank you being honest! Very well service
I brought my iPhone 6s Plus is with screen parts in containers and he was able to put the screen together in less than 10 minutes. At a great price too
Amazing service, best price, very personable, nice, & fast.
Great customers service with excellent customers services
Replaced my screen here and worked fine for about 2 months. The touch screen stopped responding and I called and stated he had only a 30 daywarranty and I would have to buy a new screen even though it was not cracked. Avoid this place
Had my screen replaced here, super fast replacement while I shopped. Great value, best price to fix my screen that Ive seen, and great service!
Great service. Fast, polite and my phone now looks new. Great