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Rasch Automotive Service Center
11149 Manchester Rd, Kirkwood, MO 63122, United States
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Rasch Automotive Service Center
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mi
Review №1

I have used Rasch for decades. They are fantastic. Always helpful. Great care and overall service for my Honda, Audi, Ford and diesel 3500 Ram truck. I call with a problem and they fix it fast. Routine service also prompt and fantastic. Their great service is well known locally. Drop off and pick up seamless.

Gr
Review №2

Would not go anywhere else. I trust these guys like I would my own family. They are professional, do quality work, stand behind it and always treat you like a friend. Have been going for 15 years . The best!

Ja
Review №3

Friendly, respectful, & prompt service. Well done! Thank you.

Ka
Review №4

I have been taking my cars here whenever I can. All technicians I have worked with are very knowledgeable and communicate with the customer as they work on your car. Nothing will be a surprise when you pick your car up-they will call and let you know the urgency of the issue and will not push anything on you. Very good work and can be trusted.

Pa
Review №5

Great service! We took our Mazda in as we thought we had warped rotors. Rasch helped us identify the exact problem and were now working on corrective steps. Super helpful in both advice and time. We are definitely coming back for all of our needs. Great service!!!

yv
Review №6

Ive used this service several times and its the absolute Best!!!! I would highly recommend this place to everyone.

An
Review №7

I had an emissions safety test done. They were quick to get me an appt and quick to complete the inspection. I liked checking out online and my car was ready to go without a wait

Mi
Review №8

I was leaving the gym Tuesday morning to notice my back tire was flat to the ground. I made the mistake of driving on it to the nearest gas station for air. Once I got aired up, the attendant suggested I visit NTB tire. Unfortunately, they had zero interest in helping me and said they were backed up until Saturday. I received that same terrible service from Car X down the street. Then I noticed Rasch right next door. Lucky for me, third times a charm. I walked in to explain my problem and they actually got out of their chair and walked outside to look at my tire. They could see a screw was still in the rubber. They were super busy but said if I leftmy car there, they would squeeze me in that day. They had the new tire delivered the next morning and it was good to go later that afternoon. It was quick and trustworthy service. Goes to show, you get much better service from a local, family owned company that actually cares. Thanks Rasch!

Jo
Review №9

They were recommended from a co-worker, when my wife’s car was having transmission issues. They were very prompt and thorough in their process. We also bought a car recently and had them do a “Pre Purchase Inspection” on the used car we were purchasing, it was worth every penny to have them go through it to know what exactly it was we were purchasing.

Ch
Review №10

I really liked these folks especially Marcus..service was excellent.....but I was very concerned that none of tge 5 people in tge office wore masks....how do we know if they have been vaccinated or not?

Sh
Review №11

Very nice staff, thorough check of my car for issues, prompt service for repair, convenient location.

Am
Review №12

Rasch was great for my car inspections. Coming from out of state, he was knowledgeable, helpful and made the process easy.

Ro
Review №13

They gave me a price of $1300 for four new tires which Im getting elsewhere for $560. They patched one tire that had a nail for $40 which Ive had done elsewhere for $10 to $20 and sometimes free.

Li
Review №14

We are so happy to have found an outstanding and reliable mechanic. Everything runs smoothly here, service is always prompt, and- most importantly- they are honest and never seem to be trying to make money off us- to the point where theyve told me to hold off on services for a while! Lucky to have found this place and couldnt recommend more highly.

Ma
Review №15

They are professional friendly and communicate well. I like to pay by text feature so I can pick up the car anytime. Plus the location is very convenient

Em
Review №16

They were pretty nice i guess but there solution to my issue was to get a whole new transmission just for a issue that could be replaced! I took it to my actual mechanic and they looked at me like I was crazy asking why the hell that was there solution!? I figured it wasnt need and glad I went to someone I can trust and wont have me spend more than I need to!!

Ra
Review №17

Rasch is a great set of guys and no nonsense. They do my safety and emissions inspections every two years and they always have the car back to me on time as promised. They also dont recommend a bunch of needless maintenance jobs. If they recommend something its because its needed. Dave has great customer service skills!

Ch
Review №18

I had a flat tire near this business. Id never been there before but was able to drive there on my tire. They took me right away, put my spare tire on and asked if Id like to order a new tire. I did and it arrived that afternoon and I was able to get an apt to put the tire on. Everyone was pleasant, professional, efficient and strict COVID protocols were followed. I will use this company from now on for service issues. Great place, glad I discovered it!

Re
Review №19

These guys are fantastic! This is the second time that I have used them (different issues on an old Jeep). They are very knowledgeable, provide great service and they fix it right the first time. They dont cut corners. I highly recommend them!

Em
Review №20

They are extremely knowledgeable, professional, and provide great customer service!

Li
Review №21

Been taking cars there for years love the place!!!

Sa
Review №22

I was extremely pleased with the emissions service. I will use them for repairs as well!!Very efficient and professional.

C0
Review №23

2007 Sebring- needed safety and emissions and they got me taken care of along with an oil change. Great service. Will be back for future maintenance. Thanks!

Fr
Review №24

Excellent and honest service. Have known the Rasch family business since Terrys dad, Ollie, ran it back in the 1950s. Not always the cheapest but definitely the most reliable, courteous, and competent.

Ma
Review №25

Been coming here for over a decade. Quality work, professional team, fair prices, and ethical recommendations. They trust their customers to come back, so instead of pushing you to get extra services while you are in, they recommend future services and highlight ones that should happen sooner. I know I can trust their recommendations.

Jo
Review №26

They are simply THE BEST !!!

Ma
Review №27

My fam has been going here for years and they are always so respectful and helpful! Its stressful when something is wrong with your car, and Rasch understands that. They are also very fair in their pricing. This is the only place I feel comfortable bringing my car to!

Tr
Review №28

Great service at very reasonable prices.

Br
Review №29

Very efficient with outstanding value for the services performed

Li
Review №30

Ive been taking my cars (3 off then at this point, a Saturn and two Mazdas) to Rasch for the last 15 years or so. They are skilled, trustworthy, and honest. They explain things very clearly in lay-person language and show me photos or the parts themselves. They are always clear about what repairs are critical and which could wait and never, ever push me to do things beyond what I can afford. They treat me with respect, which, as a woman, I especially value, because I have seen other shops who talk down to women or try to upsell us. They communicate clearly and promptly and my car is always ready on time. Their repairs are not always the lowest quote I could get, but they are fair and they explain well if they recommend certain higher quality parts. I think they are worth paying a small bit more than at other shops because the customer service and quality of their work is so high. I love Rasch and they have earned my business for life.

An
Review №31

So honest. They tell you what you do, and dont, need to do to your car. Good prices, great service.

Ju
Review №32

I drive a 2004 Mazda 3 hatchback. I started having problems with it randomly not wanting to start. I took it to Rasch Express and they did a detailed testing on it and they went the extra mile to find a technical services bulletin from Mazda regarding the mass air flow sensor ground wire. Rasch suggested to replace it as a first repair and its been running great with no check engine light for almost a month. The service was exceptional, professional and friendly. They also made important suggestions for other services that my car needed and I had a couple of them taken care of. It was overall great service.

Ha
Review №33

Nice gentleman here very welcoming and personable, they seem to always get their job done and care about their customers

Ka
Review №34

As a long-standing customer, I never hesitate to reach out to Rasch for their assistance. I know, without a doubt, that I will get excellent customer service, mechanical service from a highly skilled and well trained staff, and a fair quote/price. I have trusted my vehicles with them since 2003. I have recommended them to friends and family, who all agree that they are incredible at what they do.

La
Review №35

Will continue to use Rasch for all our automotive needs. Fair and honest business!

Jo
Review №36

A great team to work with! I went to them with a flat tire and they provided excellent and timely service! They did not try to sell me on any unnecessary repairs. Thanks guys for the great work!

Gr
Review №37

Great choice for simple maintenance to complex repairs. Only recommend what is necessary. Reasonably priced.

Da
Review №38

Quick, responsive and reasonable!

Tr
Review №39

Great service! I love how detailed the reports are after an inspection. It is nice to have the repairs ranked by urgency. I would 100% recommend this shop to a friend!

Ke
Review №40

Great customer service!

Gw
Review №41

I highly recommend Rasch Automotive Service. they went far and beyond the expected and the prices are reasonable. They even gave me a loner car to use a i had an appointment.

Be
Review №42

Excellent, friendly service - highly recommended! I made an appointment but showed up early and they handled my tire repair service immediately. In and out in 30 minutes, tire is as good as new!

Ti
Review №43

Thank you for taking care of my wife lola, as she is very far away from home. Not from the area she made the choice to choose your shop based on the good reviews, and from what i hear it was a great choice. From one mechanic to another, thanks again for a simple and easy process.

D
Review №44

Work done on time and cost as quoted. Touch less service and text updates are nice features.

Li
Review №45

No matter if it’s routine maintenance or an urgent situation, I trust the professionals at Rasch to complete the work In a timely manner and at a competitive price.

VI
Review №46

Always receive great service from Rasch. They are honest and will do an evaluation of repair needed. They tell you up front before the work that needs to be done and the total cost. Always accommodates us getting our cars in for service. Thank You

Ji
Review №47

We have used Rasch Automotive for nearly 35 years and have always had fantastic service for all of our cars. We trust them completely and know if something needs attention or repair, it will be done right the first time! They are simply the BEST!

Jo
Review №48

Rasch Express put new tires on my SUV in May, 2019. In December, I needed to replace one of those tires, Rasch Express verified that the tire was under warranty, so the replacement tire was covered. I greatly appreciated the customer service I received and would highly recommend Rasch Express Automotive Service Center to anyone needing a reliable and trustworthy auto service facility.

Ch
Review №49

Quick. Responsive. Honest. Knowledgeable. Polite. Correct diagnosis. Correct fix. Used them for 15 years. Will not go any place else for car service. Highly recommend.

Ka
Review №50

Combs is always personable and friendly. Every person there makes a point to say hello to me and my children. They are conscious of family budget and time.

Ka
Review №51

I have worked with Rasch Service Center for general maintenance and repairs. In EVERY encounter they have been forthright, professional, and personable. I had not been in for a few months and I still received a greeting from Sarah (the the reception desk) demonstrating she remembered me personally after all that time and would be working on my behalf as before! Rasch has given me their professional opinion, but as if I was a relative or dear friend. They have gone out of the way to make sure I had everything I needed and one time Sarah even drove me home rather than have me wait whilst work was being completed.They have always saved me money by checking with various vendors and offering suggestions by which I could save additional money. It is seldom one encounters this anywhere and it always makes me feel comfortable that what is being done is just what is needed, it will done in a timely fashion, and I trust them to do only what is needed. They always check in with me to let me know the status and any change that may need to take place from our original plan. I suggest the use of this Service Center to friends and family and feel not only comfortable, but compelled to let others know of this treasure! Thank you to Marcus and everyone at Rasch for your care over the years.

Jo
Review №52

Honest place with great employees. When they say my cars needs a repair, I trust that it truly does need the work completed.

Jo
Review №53

Honest place with great employees. When they say my cars needs a repair, I trust that it truly does need the work completed.

Ro
Review №54

Car repairs are a necessity. One always worries when having to get them. I am glad I selected Rasch Service for my repairs. They are hard working, honest, friendly, and did outstanding work for me. And they back their repairs with a written warranty. They are my personal choice for auto work, hands down, in my new home of Des Peres.

Sh
Review №55

I was there for an emissions test. Quick and super friendly.

Pe
Review №56

Our experiences at Rasch express have been excellent for many years. They are always friendly, thorough and honest. We wouldnt take our cars anywhere else!

Do
Review №57

Fantastic mechanics and great service. I cant say enough positive things about this team. They are the real deal!

Da
Review №58

Prompt service. Knowledgeable service writers who explain the repairs in a cogent and professional manner. Always flexible and available. They support the community in many ways.

An
Review №59

Honest place with great employees. When they say my cars needs a repair, I trust that it truly does need the work completed.

Ly
Review №60

Respectable mechanics with your best interest in mind. Trust them fully. They have always taken good care of us and in a great speediness

Ka
Review №61

Ive been to Rasch many times for repairs on family vehicles over the years. They are always friendly, prompt, honest, fairly priced, and willing to explain the work they need/plan to do. I HIGHLY recommend them and will not take my car anywhere else. Best auto service shop in St. Louis!

DJ
Review №62

Rasch is the kind of service the greatest generation (think WW II, grand parents, etc) were accustomed to.It starts with caring. The owner has personally interacted with me a number of times and is always transparent and honest and treats my car like its his car.They are sensitive to my spending/budget too, and give me a call before they go an extra mile...if its going to impact the cost Im expecting to pay.I had fast service, honest and lengthy reports (in writing) of the time, codes, and repairs. They even send out email reminders to help prevent operator error in regards to the maintenance schedule.These guys are the best!

Su
Review №63

Those at Rasch are extremely knowledgeable and courteous! They explain “car terms” as thorough and as understanding as possible.

Bi
Review №64

Thanks for the work on my 2012 Subaru Forester! Im feeling confident about two long drives coming up.

Do
Review №65

Great attention to detail. Friendly and knowledgeable mechanics.

Do
Review №66

I have been a steady customer at Rasch for 15+ years now. In that time I have come to believe that this business is not only personable and friendly, but competent, thorough and honest as well.

Wa
Review №67

Its hard to find an honest mechanic and I can always rely on them to treat me fairly and do it right the first time. Approved!!

Su
Review №68

Always great, fast friendly service. They go above and beyond to meet your needs. Terrific!!

Jo
Review №69

Easy, helpful, nice. Smooth service despite covid restrictions

La
Review №70

They are very good at what they do and don’t give me the run around. Straight shooters.

St
Review №71

Always honest and gets the job done right. Don’t spend your hard earned money at the dealership!

js
Review №72

I’ve tried several different spots but Rasch has continued to be the best in terms of service and trustworthiness.

Lo
Review №73

I miss Tom but Dan is pretty legit. Likes customers.

Ma
Review №74

These guys are always there in a pinch. Dead battery this morning...called them up at 730 and 30 minutes later, theyve got it hooked up and on my way. Friendly and fast.

Co
Review №75

I brought my car to Rasch Express for an oil change and look over since we were head out on a vacation. The service manager at told me my car needed $2000 worth of work. IIeas shocked and panicked. And the manager was supper pushy about me getting all of the work down immediately saying he could get all the work done in half a day. Since the car was only 5 years old and still under warranty I took it to the dealership hoping some of the work would be covered by the warranty. Turns out the car didnt need anything the manager had suggested. He liked about everything! I will never take my cars there again.

Je
Review №76

Really like the new inspection service, with photos sent by email.

Ja
Review №77

We are from Tennessee and broke down in town at 3pm. Mike helped us get back on the road before 6pm. Unbelievably fast and courteous service. Thanks!

Jo
Review №78

Great attention to detail. Friendly knowledgeable Techs.

Ho
Review №79

Trustworthy advice and friendly service!

Ra
Review №80

They fixed the problem I had in minimal time and for a VERY good price. Simply the best!!

Da
Review №81

Fair and honest, they have always taken care of us and helped us make the tough decisions on our aging vehicles and are great for an oil change.

Ti
Review №82

Great shop great prices even better service

Pa
Review №83

Best automotive shop in St. Louis!!

Ma
Review №84

Honest, family atmosphere. High quality results

Ch
Review №85

Excellent service and wonderful people!

Li
Review №86

Friendly and prompt service!

Mi
Review №87

On time and as promised

Sa
Review №88

Slow service, very expensive not for me.Location is good

Sa
Review №89

Best automotive station in town!!

An
Review №90

Honest people and great service!

Ro
Review №91

Super honest, make money saving recommendations

Es
Review №92

Didnt like being taken advantaged of because I am female

Mi
Review №93

Rasch Automotive is simply the best.

An
Review №94

Have used Rasch for many years and have always felt treated fairly and honestly.

Ch
Review №95

They always get it right - - the first time, so there is no need for a second time.

Da
Review №96

Very expensive i worked here and they think its funny to sell jobs high they come out and quote how much they spent on jobs and what its actually costing the customer they think its funny very rude when dealing with customers

Ju
Review №97

Always exceed expectations!

Le
Review №98

Fast and efficient service

Ri
Review №99

Awesome

Information
14 Photos
99 Comments
4.8 Rating
  • Address:11149 Manchester Rd, Kirkwood, MO 63122, United States
  • Site:https://raschservice.com/
  • Phone:+1 314-821-3377
Categories
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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