I love the Kirkwood location. All the guys are very nice and have always gotten me in and out in a timely manor. The manager is the nicest guy. He will always take care of what you need and be honest. Never had a bad experience!!
Plaza tire service were quick and easy! Mark really helped explain the differences in tire quality and made me feel like I was making a good purchase. Ill definitely always go to them due any tire needs
If you would have asked me the day of to review this place I would giveen 5 stars. I got a flat on the way to the magic house and I brought my car here to get a tire put on. They were professional and pleasant to deal with. I went ahead and got 4 new tires put on and picked it up a couple hrs later without a problem. I was satisfied with the service. However, I had an alignment issue they say I needed to have addressed. I took it to the local dealer to get checked out 2 days later and they inform me one of the tires is missing a lugnut. And on another there is one that is completely different. It’s crazy to me I can go and spend almost 600 dollars but for some reason they can’t manage to put my lug nuts back on.
Highly recommend. I was ran into a curb destroying my front passenger tire. Luckily it happened right next to Plaza on big bend. The staff was awesome, it was fairly priced and they had me in and out of there with quality work in about a half hour.
Plaza Tire Service Kirkwood was fantastic!! My brand new car (with only 2100 miles) had a flat from not being able to avoid hitting highway debris during rush hour. I called multiple competitors to identify the best price and Plaza won by a landslide. They were able to find a new tire which was almost an exact same match to the other three. I received prompt and courteous service and was on my way in just over 30 minutes. They fully repaired the minor issue to the wheel and assured me it would not cause any issues in the future or would require any additional repairs from what had happened. I am so thankful of how I was treated and the quality of my experience. I definitely am a loyal customer of Plaza Tire as of today!!! Thanks for a great job - it was very much appreciated!!!
Great service and very good prices. I went in for 2 new tires in my truck, told them what I was looking for, didnt try to upsell me on the tire and respected my choice. Quoted about an 1hr 30min. Had it done in an hour! I would for sure recommend this place to friends and family .
Mark and Alan took great care of me in spite of my schedule causing me to arrive very late for my apartment. Attentive and hard working sum up this team.
Small group of guys working in this office. Used to be a lot more, they were busy yet they took time to talk to me and got my van fixed up. Store mgr is down to earth and very helpful too.
Pleasant, smooth experience. Didnt try to upsell. Clean shop. Job was completed sooner than expected. Wide selection of tires and prices.
These guys came in at half the price for four new minivan tires of other area tire joints. They had my tires in stock, I dropped the car off at 10 AM with no prior appointment and they had it done by three, including new brake pads and rotors. Nothing unexpected on the bill and they didn’t try to upsell me. 10/10 would recommend!
They treat their customers like businesses used to in the old days. They explain everything, are upfront with costs, and have an amazing turn around time in getting special tires.
I walked into Plaza Tires just shopping for prices, I needed new tires. Mark was very patient and informative...answered all my questions about the tires, compared prices and informed me of future services. Mark gave me a price on new tires that I could afford. I will be telling friends about you with high recommendation.Thank you from a very satisfied customer,Faith
Place was freaking great. Professional workers great and reasonable prices definitely will be back. Does a full check on the car as well
Had a 4 by 1 inch piece of steel go through my tire and had my very young grand children with us. Plaza was able to get us two new tires replaced quickly and very friendly service! I have used plaza tire for over 25 years it’s Saltlick location. Thanks Kirkwood location! Fast,friendly service!
Very pleased in my decision on going to Plaza Tire. Mark was very helpful in what tires to put on my 2017 Dodge Charger. Reasonably priced with a nice tread pattern that looked good. Plus I was in and out within an hour fast service and friendly. So to the guys in the shop that did the work and also to Mark Thanks for the awesome A+ service.
Staff was thorough and completed work in timely manner. Very courteous and polite. Will continue to use. More convenient than dealer and was able to schedule convenient time.
Professional and friendly. Was able to complete a job that another shop wasn’t able to accomplish. Excellent communication, keeping me updated throughout the service. Very reasonable price for all the work that needed to be done. Will definitely bring my truck back for any service needs. Thank you, much appreciated.
We’re on vacation, went to leave the hotel and we had a flat tire. Stopped to put air in the tire, noticed a nail in the tire. We’re driving another 433 miles today, I called Plaza Tire Service and they were so accommodating and said bring it and we’ll take care of you. They did exactly that and we’re very friendly! A great experience and we don’t know anyone in the area and we’ve never been here before, so it was such a relief to have found such a great place!!!
This is really a review of both the Ballwin and Kirkwood locations. My car has a tire size that is getting hard to find. I contacted Ballwin to see what I could do. They found options for me, including alternate sizes and found me what I wanted and at great prices. But they didn’t have the tires I wanted in store. So they found inventory at Kirkwood, called up Alan, the Kirkwood store manager to confirm inventory, and I headed over shortly afterwards. Got my tires fast with great service and at half the price of the dealership. Fantastic all around from both locations!
Great service. I was in and out within half hour for a slow air leak in my tire. Fast and friendly service, I will definitely be back for future oil changes and tire rotation.
I came in because one of my tire pressure lights was reading low. It had already been a very tough week about other things, and Plaza tire was so understanding and helpful. I had my newborn with me in the car and they got me in and out and taken care of as quickly as possible. We are new to the area but we now know where to go for anything our car needs that they can do! I can’t thank them enough. Truly genuine guys.
The employees I interacted with her friendly. They were able to get my car in since it needed an alignment done, and was finished within the time frame he estimated to me.
Other than the normal trying to sell you more expensive tires than yours there to get, everything was A-OK. The quotes are not appointments, so screenshot your online quotes to make sure you’ll get that price. It was very quick though and took about an hour for four new tires and the price was the best I could find. All in all, I would go get future tires from them again.
They gave me a quote quick over the phone, pulled into there parking lot 5 minutes later, and they immediately started working on my car. Love this place!
Got me in earlier than I was originally scheduled! Much Appreciated. Smooth process!
I had great customer service. Alan got me in and out very quickly. 4 set of tire
Service was great!! Needed quick repair of a flat tire and they had me in and out in about an hour. Very reasonable pricing.
Thank you for showing such kindness and professionalism during my appointment. I appreciated the timely manner you n which you serviced my car.
They have always been timely, maintained good communication and delivered good service. Mark, the guy at the main counter, has phenomenal customer service. Thank you
Mark got my car in right away, answered all questions professionally. Happy to have them in town.
Great guys! Super nice. Very quick service!
These guys work hard to get you fixed up and in and out with a quickness. Informed me of everything and are super knowledgeable!!
The service was great and the staff got me in and out quickly for an oil change and tire rotation. What I was not appreciative of, as well as concerned by, was the lack of masks that were being worn in not just the shop but in the lobby area where employees were interacting with customers. One employee eventually did put on a mask but the others did not. It was more so disappointing to see and I just hope that you all do not get one another sick or a customer. I appreciate the great service but if this is how plaza tire service treats the health and safety of their employees and customers, I will not be contributing my money to their business.
Great service and timely completion for a walk-in request. Alan and team couldn’t have been more accommodating! Thanks Plaza Tire Kirkwood!
I was very impressed with how nice the people were & how quickly they fixed our tire! Highly recommend!
The cashier, Mark, is incredibly unhelpful, unfriendly, incompetent and rude. Not the guy you want answering your phones or representing your business in person. The techs seemed to be fairly competent and did the job, but would rather pay more elsewhere to deal with a professional that doesnt act like a stuck up teenager with a chip on their shoulder. No customer service whatsoever. Grow up, youre a cashier at a tire shop. Drop the condescending attitude.
Great service! Fast and efficient. Great customer service as well.
Prompt service. Treated with courtesy and good communication. Very fair prices and competent service. Friendly.My only issue was the lack of masks. I have been a doctor for close to 40 years and have had colleagues and friends hospitalized for up to two months on ventilators and artificial lung circulation devices. Covid-19 is real and symptoms run the gamut from nothing to death : it is not the flu. I absolutely do not want to get caught in the middle of politics, beliefs or people affirming their own rights to do what they want. I do want people I deal with to be humble enough to ask the question, what if I am wrong ? and to treat me and others with caring and respect.
Caught a screw in one of my tires. When I called they said to come on in. Took about 15 minutes for a full lifetime repair (inside patch - not just a plug). Nice, professional, clean, and fast!
This was my third flat tire this year, and this was the first time I went somewhere other than used tire places, and I probably should have been going to them all along. Instead of changing out my tire without telling me what was wrong, and charging me a fee to dispose of my old one, they found a nail in it and patched it up, which is so much cheaper than buying a used tire with less tread than what I had, and they were very helpful even though I showed up 45 minutes before close. Anyone that goes to these tiny used tire places I recommend to go to plaza tire, its worth it.
This place has good reviews for a reason. Exceptional customer service and fast service.
Plaza Tire went above and beyond all of my expectations! What started as needing a patch for my tire on my lunch break turned into needing a Tire Pressure Sensor and a full set of tires. I had been planning to get new tires in the near future (was actually placing an order that day) but Plaza Tire beat the price with the same tire and helped me get back to work and on with my day. Doug and Alan made the visit so great and have my car riding soooooo smooth. Thanks Plaza Tire Kirkwood!!
I was greeted right away by Alan. Great guy. Knows his stuff. Had me in and out quickly for four new tires. I’ve been going to Plaza Tire Service for as long as I can remember and I’ve never had a bad experience. I recommend them to all my friends and family.
I had an awesome experience at plaza tires today. Very polite and professional. Will definitely recommend and return
Mark was a wonderful help, he did everything he could to make my experience excellent.
The Manager went above and beyond to insure my satisfaction. I highly recommend this store and there services
I came in last minute to get a tire for my son before he went back to school. These guys were great! Mark got me in right away and the price was so reasonable! I will definitely recommend them and use them again.
We were in town for a vacation and noticed a screw in a tire, they fixed it without issue while we were down the street at the magic house. Staff was awesome and very accommodating.
They did good service. No complaints on the service. But the price tag on installation was too much. I paid $34.99 for installing one tire. The price tag says to the customer dont come back and I definitely will not go back.
Friendly Technicians, quick work. Affordable price. Definitely will get my repeat business
Allen was.great to work with. Very professional
It was a good experience. They were quick & kept be aware of everything going on. Very polite.
Very friendly, professional service. Brought my car in without an appointment due to a nail puncture that morning. They got me in and out in less than an hour. Considering going back for new tires in a couple of months. Thanks!
In a pinch, I needed to replace a flat tire. I dropped my car off at 10am and was able to pick it up two hours later. Not too shabby for an emergency with no appointment made. They were very helpful, and at the end, thanked me for my business. I’ll be a repeat customer.
Excellent, quick service with honest and up front pricing.
The employees are very knowledgeable and kind, this is definitely a place I recommend and trust with my vehicle.
Great service for an unusual request and done curteously and quickly!
In town from out of state for a Gymnastics meet. Got a nail stuck in a tire and it was leaking air. Went to several shops who turned me away as they “just don’t have time to get to it.” Said they might be able to get to me on Monday. Monday? Err... Well, not Plaza Tire! They said come on by and we’ll get ya back on the road. 15 minutes after arriving, they were handing me my keys!! That’s how you provide a great WOW experience! Thanks Plaza Tire!!!
Fast service 2 tires replaced in 20 minutes
Great service and outstanding employees!
I had a tire that had to have air put in twice before 10am so I knew i was going to be in trouble this Christmas Eve day. My first call was to Plaza Tire in Kirkwood, MO. They were getting ready to close early, so I had about 45 minutes to make a decision to get my tire replaced. The manager says sure come on and we will take care of you. They had my tire size, so I purchased 2 tires. I was in and out the door within 25 minutes, if that long. They rotated, ran a report and made safe decisions on tire placement for my safety. I need 2 more tires and will definitely be back to Plaza Tire to get them in the near future. I appreciated his kindness and it was super nice in their waiting room. Thank you!
Called and set up a time for an oil change, man on the phone said the oil change would be $26. When I get there the man at the front desk asked what kind of oil change I wanted and I told him just the basic conventional since I assumed that was the $26 one I was told about. I also ended up getting two new tires installed while I was there given how they had the ones I needed available. I was told everything would be $267 out the door. Well long story short, i made the mistake of not looking over my receipt before leaving. I was charged for over $60 worth of additional option things with my tire change without being told about them. My $26 oil change also ended up being $58. To top it all of (no pun intended) my wiper fluid was not topped off like advertised and my low fluid light came on after using my wiper fluid one time. Honestly, the only reason it is not 1 star is because the tire swap actually turned out to be pretty good work. Charging people for additions without telling them about them is horrible business, also maybe get your pricing right between all your employees.
Quick service. Easy to use online store. Courteous staff. Overall great experience
Service was quick and my salesman was very courteous and knowledgeable.I had 4 tires put on today.
Went in for new tires, they helped me pick out the brand prior on the phone. My car ended up needing an alignment which the guy explained in detail why I needed it and showed me exactly where the old tires were wearing. Very nice . This is the 3 rd set of tires I have purchased through plaza and all three times ( at different stores) were great.
Got in got them on got out quick happy with price good people to talk to clean store thanks
Great place, cool people, fast service I’m very appreciative being a woman sometimes men try to get over but they was very honest and helpful... Thanks Guys
These guys were awesome, got my truck in and found the source immediately. Very friendly and knowledgeable
Very Hard-working employees. They always get my car in and out in no time. I recommend this company to anyone who needs service done on a vehicle.
They were nice and helpful but not one employee was wearing a mask
Went to 2 walmarts and Sams club twice. Sams was closed for some reason and was very unhelpful. Plaza tire came through and changed the tire valve within 15 or so minutes. Very polite and I will only be going here, where I can trust them. Thank you so much!
The employees were nice on the phone and in person. The service was quick and they even showed me the defects in my tire and explained what my options would be.
45 minutes 4 new tires and down the road I went👍👍👍
These guys took great care of me, worked with me on payment, told me exactly what they were doing and why, and never tried to upswell anything I didn’t need. 10/5 stars if I could have.
Had a very slow leak that was quickly found. Serious damage to sidewall so a new tire was required. Fair price and quick service much appreciated.
I appreciated the help and guidance from all. Everyone was very kind. It did not take very long to change my tire. I am going back to change out my other three tires. I felt the price was a reasonable price. I highly recommend this Plaza Auto Company. Thanks to all for great service and great job done. See you soon.
Excellent service and price
Fast reliable service! They even reset the monitors for me.
Went to 2 other places that couldnt do my work van in they got in and out in less then an hr
Great placePleasant staffFast serviceClean waiting areaWill use again
Great customer service! Will definitely return
I had a wonderful experience at Plaza Tire Service. Everyone was great to me. Awesome prices & great, quick service!
Dave abs crew were awesome abs got me in and out quick! Super clean shop. Plaza is def my new goto shop.
Place is great!!! Mark took good care of me!
Excellent! Allen & Doug are outstanding Managers!
No face masks. 330,000+ dead in the US from COVID-19, yet the managers here do not wear masks and do not require masks by their customers. After one of the managers coughed while I was at the counter, I asked him why he wasnt wearing a mask. He said the company did not require masks, but he would be happy to put one on if it would make me feel better. I pointed out that putting a mask on AFTER you cough does not protect anyone. The employee who helped me at the counter was wearing a mask which was much appreciated, but does not help much if the managers walk around like the pandemic is not happening.
Arrived at 8:15am, rolled out at 8:48am with 4 brand new tires that were 22% less than than the dealership wanted. Ill be going back here for all future minor services. Thank you for a great experience!
I had a flat tire and was unable to remove the wheel from the car. Aired it up enough to get to our neighborhood Plaza Tire in Kirkwood, Mo where they were able to get it fixed quickly.This is a new location and happy to have them as an addition to the community.
Great service. They got my vehicle right in for new tires. Very friendly staff.
Today I’d visited 3 other tire places and everybody told me that I could set an appointment for later, but I didn’t feel comfortable driving around with a slow leak. I came to Plaza Tire in Kirkwood and they got me in and out in no time flat. Thanks.
Plaza has been great every time I have used their services. They keep me up to date and dont try to upsell me things I dont need.
Quick and professional. WiFi available.
Very good guys help me a lot thanks Mark and Alan
Got me in immediately on a Sat for a flat. Quick turn time!
Great experience, fast service. Went above and beyond to help me when I needed it.
COVID Deniers? If you are worried about COVID, don’t go to this store. Managers didn’t have a mask in sight and when I commented, they didn’t acknowledge. I wish I had known before I spent money here. Don’t spend yours if you care!Also, bought same tires for a different car at other Plaza Tire location last week. Kirkwood store asked if I wanted to pay up for nitrogen. Said it was manufacturer recommended. Really? Couldn’t find this recommendation that cost $10.00 a tire. AVOID THEM!
Was in & out in 35 minutes. Great service!!
Super fast & friendly service! It was nice to deal with someone who made me feel like they cared. Thanks for fixing my leaky tire!
In and out very fast great service
Quick, friendly staff, great value.