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Service Auto Glass
11919 120th Ave NE, Kirkland, WA 98034, United States
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Service Auto Glass
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Jo
Review №1

My windshield got hit by a rock four days ago and I wanted to get the chip filled before the windshield started to crack.The first place we called had a multi week wait for an appointment. I did a search for windshield repair near me and called this company because they are only a couple of miles a way. They were willing to squeeze me in if I could get there sometime within the next hour. Thirty minutes later they were looking at my windshield. The tech said something along the lines of ... the outside layer is broken through so it may crack when I put pressure on it but I will see what I can do... He was able to patch it with no cracking and about 15 or 20 minutes later I was on my way. Since it is a patch I can see where it is if I look for it but it is way better then it was and it is over on the passenger side so the driver does not even see it. All in all I am very happy with my experience today and will probably use them again. They were friendly and worked me in with no lead time, between jobs, which was a big plus.

JE
Review №2

Ive taken 2 vehicles to Service Auto Glass. Both repairs were perfect. And both times I received quick and very friendly service. The service techs are awesome!

St
Review №3

I took my car to Firestone after noticing it had water leaking on the passenger side floor. After 3 days and multiple follow-ups, Firestone told me that my windshield was leaking and I would have to take it to a windshield repair place. I went to pick it up from Firestone and noticed that they hadnt event shop-vacd the water out of my car after sitting in the lot for 3 days. I brought it to Service Auto Glass and they quickly ran a windshield diagnostic and confirmed that it wasnt the windshield leaking. They also took it upon themselves to clean up the standing water on the passenger seat floor. Theyve earned a lifetime customer out of me for their service in checking for a windshield leak and paying $400 to replace it when that wasnt the problem. Thank you!

S
Review №4

Not only are the staff very polite and friendly, but they also do quality repairs. The garage where they do the actual repair work is very clean. I definitely recommend Service Auto Glass.

Ro
Review №5

...well my windshield is worse off than when I came in. Tech was unable to explain what happened...he just kept repeating I filled it and it grew about 20 times until I left and he slammed the garage door closed. They reimbursed me the $60 - thanks... but I still need to replace my windshield now.

Ma
Review №6

The service here is amazing.They are very professional and knowledgeable. Not a surprise that people keep going here after some many years. Extremely recommended,

Se
Review №7

Very friendly owner, professionally repaired a chip on my windshield with my insurance, definitely recommend this place.

Do
Review №8

I went for a windshield replacement quote and I was helped by multiple employees and they were very informative and enthusiastic to explain exactly what I was dealing with on my particular chip situation.

Mi
Review №9

Husband and wife team love it, great work friendly, and they have a cute dog too❤

mi
Review №10

Fixed my windshield within 15 mins and the second time I came in they didnt even charge me. thank you!!

Ji
Review №11

I highly recommend Service auto glass to anyone needing a windshield replaced. They are a preferred vendor for state farm insurance, very convenient. After the initial installation we were not completely satisfied and they made it right. Customer service and workmanship is outstanding!

Br
Review №12

Best service, great owner, sweet office manager and a dog that youll want to take home.

St
Review №13

Prompt. Professional. Personal service and still at a fair price.

Li
Review №14

Quick and excellent glass repair service. They work with progressive smoothly so no out of pocket cost for me. The repaired chip is barely visible.

Je
Review №15

Very easy to work with!I called about a quote for an OEM windshield and they actually got me in the next day. I wasnt able to make their business hours but they fully accommodated. Best price too.

Aj
Review №16

Great service! Highly recommended!.

Iv
Review №17

Honest & fair. They get my recommendation.

St
Review №18

Went to Service Auto Glass with a same-day appointment. I was advised by Mark that the chip in my windshield was just a small pit that he repaired in about 5 minutes. Not only was the service great, but Mark is an excellent example of someone who cares about his customers, which seems to be lacking in many places today. I hope to never have window/windshield problems again, but if I do, I will definitely be back. Highly recommended!

Tr
Review №19

Anita was great to talk.yo and great person!Will did a great job on my car and was top notch as well as having a lot in common with him!!

St
Review №20

These guys are top notch! They’ve handled all my glass needs on both of my M3s. Service is quick, courteous and the job is done right! I tell everyone to go to Service Auto Glass

To
Review №21

Friendly competent staff with a solid work ethic which is so rare today. The rearview mirror dropped off the windshield of my truck. I called Service Auto Glass to see if they could help. Within 5 minutes of my arrival at the shop the mirror was back on the windshield good as new. I would definitely return for any of my Auto Glass needs!

Wi
Review №22

They have glass that is waay more glassy than the other shops around. Im tellin you, ask for the SAG glass treatment. Its the tops!

Te
Review №23

I needed a rock chip repair and they were able to get me in on the same day. I was in and out in 20 minutes. Now I dont have to worry about the windshield chip turning into a huge crack.

Sh
Review №24

Great service every time! Quick easy and friendly

Mi
Review №25

When others said no Mark said let me try.My rear-view mirror came off a while back as I was adjusting it. Unfortunately in my car the mirror is attached to the windshield via a smallish metal button that is simply no match for the rather large and heavy mirror. Ive contacted the dealer and a few other places that simply refused to even try putting the mirror back on. Mark had no problem putting it back on. Now I need to adjust to having a mirror again. :)

Ju
Review №26

Always the way it works when the first windshield rock chip you get is on the first brand new car you buy.. Drove my car in on my lunch break and was completely fixed within an hour! Exceptionally professional and friendly staff! Thank you Mark!

An
Review №27

Had windshield replaced yesterday. Good price. Fast. Good quality. Id highly recommend this place.

Br
Review №28

Great, quick & professional! Thank you so much!

Am
Review №29

I took my car here for service and though I ended up not using their service, I really liked how they openly answered my questions and guided me for glass repair and replacement. I didnt use their service because they didnt have the glass I wanted, but an aftermarket version of it.

Ov
Review №30

Few shops would give you their honest opinion to not use their services to fix a car that will be traded in.

Ed
Review №31

Theres not enough good I could say about this shop. I was able to get my window replaced same day after finding out it was broken into at the most reasonable price in the area. Not only did my window get fixed, but they popped the cover of my rear view mirror back on for me and vacuumed the glass out of my car, without me even asking. I felt so much better when I got back into my car, it was like nothing ever happened. Everyone there is so amazing and kind and the puppy/greeter is so so sweet. I will definately be coming back when Im ready to get my windows tinted and would recommend them to anyone looking for kind people and great service.

Mi
Review №32

Stopped in after 2 side windows were broken out of my GMC Terrain. They were able to get both windows ordered and installed the next morning just before it started snowing! Mark was even able to save the window drive regulator that was damaged, saving me a bunch of money. Job was done very professionally and everyone at the shop was super friendly.This was the 2nd time I have used Service Auto Glass and I will definitely go back.

Ke
Review №33

Mark did a fantastic job on my 1978 FJ40 Landcruiser. They were quick, accommodating to my schedule, and affordable. Highly recommended.

To
Review №34

Had my F 450 in for a new windshield. They did a great job, very friendly people. No complaints!

Ma
Review №35

Great service, friendly people!

Ka
Review №36

I brought my van in ready to pay to have a little chip in the windsheild repaired. Mark said that it wasnt necessary to repair it that it wasnt deep enough to spread or cause any damage. I give him an A+ rating for honesty.

St
Review №37

Nice friendly and very professional. Will go there again. My wife went there to repair a rock chip on her MINI Cooper windshield and was very happy with service and result.

Ka
Review №38

Great service. Pleasant and painless. Highly recommended.

To
Review №39

Very professional and friendly. Took care of insurance contact and repaired rock chip in short time. I recommend this shop

Ro
Review №40

Super friendly and professional. Very eager to quickly fix an issue with a defective product

mi
Review №41

Wonderful, great service, helpful skilled tech. Gteat proce, would highly recommend

Zh
Review №42

Brought my car to fix a chip on windshield. They fixed it pretty fast.

Su
Review №43

Fast and trust service My car had a rock chip on windshield. They fixed. Thanks

Je
Review №44

Knowledgeable, experienced, fast, and super friendly. Not only was I impressed with the professional and friendly manner of the entire team the service and care toward my vehicle was outstanding. The owner of Service Auto Glass Mark walked me through every detail and even let me review the glass windshield before installing. My car had the windshield replaced by NOVUS in Kirkland a few years back and I told Mark that they broke all the clips on the install then it leaked and that had water damage. Novus then “fixed” their first bad install to my knowledge at the time.Mark’s team at Service Auto Glass pulled the old cracked Novus glass off and found deep tool scratches in the metal from Novus that had begun to rust, along with clips that had been put in upside down and broken or missing. Mark’s team primed the scratches, replaced the broken clips, glued the warped and water damaged area up or down as needed, sealed everything and fixed many issues that Novus screwed up. Mark even took pictures of the old damage and the new work done to fix it and then emailed the pictures to me for my records.Service Auto Glass has been open for 27 years and has a combined experience knowledge base of over 55 years of service work. They also care a great deal about the job they do and take great pride in their work. I will never take my car anywhere again for any glass needs as long as Service Auto Glass is open for business.These are the A++ guys!

Pa
Review №45

Good work fair prices

Je
Review №46

I always come here for auto glass needs. They take great care of their customers and do great work.

Ha
Review №47

Came in to get some rock chips repaired, they took care of it right on the spot.

Wi
Review №48

Thank you!!

Je
Review №49

Honest

Information
3 Photos
49 Comments
5 Rating
  • Address:11919 120th Ave NE, Kirkland, WA 98034, United States
  • Site:http://serviceautoglasskirkland.com/
  • Phone:+1 425-821-9810
Categories
  • Auto body shop
  • Auto glass shop
  • Glass repair service
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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