Amanda and staff did a great job on my vehicle. Im feeling great about my choice in choosing All American Chevrolet. 😃

Everyone here is great and really helpful! The best service of any dealership Ive ever been to.

Very friendly and accommodating to the customers needs from the moment you enter they take the stress of auto repair completely away

We are a used car dealer and took one of the chevys we had on the lot for radio HMI installation because the screed was off. Tim went beyond to bring the price down beyond our imagination and on top of it, they did diagnostics on the vehicle for FREE. Thank you so much Tim for an outstanding job done. Now we are not scared to come to you for any chevy servicing. We at Ultimateplex LLC appreciates you.

I bought a vehicle from the Chevrolet in Lansing,IL and the vehicle had issues 2 days after getting it! Went to Fort Hood and the next thing I knew the parking lot was filled with smoke, even the fire department showed up! My car was taken here to All American where the issues were discussed. I eventually decided to purchase a new 2020 Trax from them with the help of Bryan Grondahl who was awesome! Great customer service here and they treat military personnel with the utmost outstanding respect. I would definitely recommend purchasing a vehicle from here.

Absolutely worst experience and never coming back here again. I had tried multiple times to set up an appointment for service, and called multiple times and left a voicemail with no return phone call or email or any attempt at contacting me. Got told that everything was double booked and they only had one technician working. I find that hard to believe on your busiest day. I work in the industry and have for many years. This is a perfect example of how to lose a customer and everyone that I know will never use this facility.Patriot gmc was able to take me as a walk in and I got the service performed and out the door in less than an hour.

Great customer service.. quick for an oil change. Will be back.

Good service on my Spark last year in October 2020. This year also on cross country trip to the area tried to schedule a oil change and service department was busy and I got a voice-mail box and I left a message. Did not get a call back. Guess you dont care if you lose a customer but I will not return.

Just got the car on May 15th now all of a sudden an engine light came on aint had the car but 20 something days no loaner cars not a very happy camper

I am a proud owner of a brand new 2021 chevy 1500.The people are great here and work with you.

Everyone is really nice and they get you in and out quickly and friendly. And make sure that you are completely satisfied before you leave! Love this Chevrolet Service Department.

After dealing with several people in the service department with no results I spoke with Adam the General manager. Adam was very understanding of my situation and the out come was very satisfactory for customer service.

I was served by an Amanda and I forget her last name but she was VERY courteous and polite! She expedited my services so that I could make it back to work at a reasonable time! She explained in depth my car’s diagnostics and made me happy to spend my money lol

Bad time, sold me an over priced yonke with problems they knowingly ignored, and tried to collect every penny in the wallet, no help or soul in that place

Appreciated that Nathan came and got my car and returned it to provide added protection for me against COVID-19 exposure. Nathan was super helpful, informative, and responsive to my questions. Thank you for making it an easy and good experience.

I was greeted promptly by Brian Barragan-Vargas. Not only was he kind and professional, but he also took the time to find the right car for me and worked well with my budget. I recommend anyone looking for a new vehicle to stop in and see him!

Great service very helpful and willingness to get you taken care. Thank you Amanda for your help getting me back on the road safely!

Calvin is AMAZING!!! The BEST!!! I had the easiest vehicle buying experience ever!!! The service is awesome and friendly. I highly recommend All American Chevrolet in Killeen, you will love it!!!

The young lady was very helpful and explained everything concerning my vehicle after service was rendered. Great job i had no issues with the service.

My family hasnt had no problems coming n getting a vehicle ppl here have been nice

Good and fast service. No waiting for an appointment like other places I called, they took me in for an oil change the same day.

Love this place. Awesome service department.

Great experience. Michael and the sales team are awesome.

Amanda Carroll was my Service Advisor. I came and without an appointment she got me in, got my car done. All within a very short wait! She was very professional and friendly.

Shelby was my service rep. She was very helpful, and extremely courteous!

My 5 stars are for Mr. Tom the shuttle driver.

Got my trk in service at the appointed time ....the service was great and complete...price was below what i thought it would be, and complimentary inspection was great...thank you

Very insightful, and wonderful people. Thank you.

Its was fast and friendly..Specially Amanda

Had a period of time when service department was lacking. Much better experience this time around.

They were prompt effecient and helpful. Thank you !

Bryon Gurtahl was amazing patient and very polite let us make sound judgement decisions upon the purchase of our 2016 Hot Red Silverado very satisfied customers

Up front service.. I was hesitant at first.. as always the cost in labor and parts are going to be expectedly a little more at the dealership but the service and turn around time was awesome.. I had my Condenser replaced on my Suburban.. so far so good..

Absolutely ridiculous. Scheduled an appointment at noon and had my truck towed there. Called at2pm and they said they’re behind and won’t get to it till tomorrow . So they’re at least 17 hours behind on scheduled appointments ? And I said I needed my vehicle so they said I can come grab it ..... it was towed there. I asked for a loaner car and they’re conveniently “out” . Worst place ever

All ways fast Great service.

They charge $135 for a diagnosis. I would shop around if your concerned with price. On a positive note the staff was friendly and they had the part in next day.

For free oil changes for life at 4 max a year and they do a very good job at changing the oil and fixing recalls in a timely manner plus free coffee and water and a very nice restroom.

Staff isnt very versed in parts. Had to wait since they werent sure if something was in the system versus being in stock. Otherwise nice folks here

I dont know what happened in the last few years, but Im a little disillusioned with this establishment. First I took my wifes car for service along with a coupon. After they told me that they would honor it, they didnt give me the discount.After that, I wanted to compare the Colorados with the Silverados and it was incredibly difficult to find the new vehicles. It seemed that they were mixed up together with the used ones. As a matter of fact it seemed that the used cars outnumbered the new ones 5 to 1. They really have to get organized if they want to stay competitive.

Worst place ever, even after my bad review 11 months ago and them trying to resolve. Your best bet is trust Walmart or mom and pop shops over this dealership. The worst part they dont allow walkin, first dealership Ive experienced over many years that didnt offer that. Most around military bases at least offer it on Saturdays. Not only did I have issues getting in for oil change it continued after that and the man that replied to my review gave me his card after my review and got my oil change, when going back said he didnt remember me or ever telling me to contact him after that for any issues getting back in for service. So after all the issues and other horrible stories and reviews on this place been going to Walmart for everything even though I only prefer going to dealers. But now I almost was in an accident and got pulled over because my right turn signal when I turn it on it gives a message right rear turn signal indicator failure so Im assuming it isnt working, called in again told the woman and best they can do as usual is a week later. Only option was drop car off and leave it but they are busy and still probably wont be looked at until Thursday. So I asked her, being military, what am i supposed to do continue getting pulled over on post which can cause you get reported to your command and after so many tickets lose driving privileges on post and she stated best she can do is Thursday. Plus all military know without POV inspections you cant take pass or leave either. So guess yet again I have to depend on Walmart or someone else and hope they can fix my car instead of dealership whom is supposed be subject matter experts on the cars they sell. East Coast Chevy dealerships are way better than this place. Even buying a car they try RIP you off on prices of cars, I went to buy one for my son even though I researched value of cars I was going look at. And two cars they showed me the pics of inside of car looked good but after seeing them in person the inside was stained up and horrible. Guess Ill either buy my next car at another dealership, even though I have loved chevy vehicles or travel somewhere else.

Great dealership! Keep you up to date with your vehicle. Just wish they would honor my ilife oil change program so I dont have to drive to killeen.

Had an appointment for 0900 walked in at 845 was told to have a seat. At 945 still had not even ask my name but helped several customers that arrived after me. 1000 I left never to return.

LLP

Guaranteed the best Chevy service center in Texas, definitely an all American team! Thankyou guys so much!

Awesome mechanics

Short on Technications

The lady up front was helpful and knowledgeable.

Great service in and out in a reasonable amount of time.

Make an appointment for services and you will not have to wait very long.

Awesome place

This new service is great

Now that the work has been completed it was a normal service visit. Mr. Roberts kept me up dated.

Customer dedication

Awesome

Loved it!!! No pressure.

Part prices are way too high.

Great service department

Amazing as usual