I just had one of their house blends cigar and I must say it was quite a treat. Stayed lit from start to finish. I know someone left a review about having to relight a few times so he based his review by that and price. I will agree that hey are proud of their prices but with that said I have had 40 Cuban that I had to relight and Romeo and Juliet Bahia reserves Monte Christo just a name a few. You always run into a few name brand cigars that had a bad batch for the most part I’m quite satisfied with the cigars from here
The gentleman that works there is excellent! Great service, very good cigar. Nice place to actually sit and enjoy the cigar. It is on Duval Street just up and on the other side from Walgreens. Grabbed a coffee across the street from Cuban Coffee Queen brought it over and enjoyed a cigar on a perfect Sunday!
Probably the best flavores cigars I have ever had house blend wise.
Cigars are wonderful. The service is really great, the lady working, Josefina, was extremely helpful. Patio in front is a great spot to enjoy a cigar and beer!
I picked up some cigars from this place And a few other of the shops nearby as well. The gentleman who assisted me suggested a few of their premium cigars which I have been very happy with. They burn very evenly And have that deep classic cigar aroma. I’ve kept my cigars stored in my humidor at 70% humidity. I have not had to relight any one of the cigars. I would highly suggest Grabbing a couple of their premium cigars and giving them a try. You won’t be disappointed.
I do not enjoy posting negative reviews. Fortunately, I rarely have to. However, I recently received my cigar order from Island Cigar Factory. I promptly placed the cigars in my humidor which was empty at the time. The next time I opened my humidor I was astonished to see bugs in there. Upon inspection of the cigars, I found small holes in several of them. I called Island Cigar Factory, but no one answered so I left a message. 3 days later, since no one had returned my call, I left a second message, again explaining the nature of the issue. I have not yet received a return call from Island Cigar Factory regarding my issue
Cheaply made tasteless cigars for tourists. If you like good cigars, stay away. This place is for tourists who know nothing about cigars.
Received these smokes as a gift from a buddy of mine. I read the little insert that came with them which talked about how this store is one of the oldest on the keys. The marketing was a nice touch; however, the cigars really lacked the quality I would have assumed would have came with the price point. Overall these are low to mid range tobaccos and are rather mild in flavor. Probably more what a swisher or King Edward guy or a budget smoker would consider to be great cigars. You will wake up with that cigar aftertaste typical of lower quality cihars. With that being said, they do have great aging potential, I would say a wheel after about 2-3 years might make an absolutely great smoke which could be a decent value if you have the humidor space and are willing to wait.
Paul was knowledgeable and so kind! Had so much stopping by.
Best spot in key west fl,definitely recommend checking it out.
Best hand rolled cigars on the island! Also they have custom made cigar boxes of all sizes
Lady working the front was extremely helpful, and her recommendations were absolutely perfect. Great prices, too. Will definitely be back for more.
Been to Key West over 30 time since 2002. Each year I search for that robust cigar. When Island Cigar was created I found what I was looking for AND MORE. Great knowledgable staff and fully stocked. We like the creative cigar boxes as well!
Cool place. Cigars are not stored well but worth a visit still!
My husband was getting ready to smoke 1 of his multiple cigars And noticed a small hole in the side, upon inspection a bug crawled out!!!!!!!!We were in Key West about 10 weeks ago, mid October to be exact, when we bought these cigars.He was so excited to have been able to purchase them, now we are concerns not only about his health but our home environment!
The gentleman who was filling for the day was extremely helpful. I’m just starting out with smoking cigars and he advised me of really good flavors to start out with. The guy gave me his card and told me about online deals. He was extremely nice to my wife and I and we had a wonderful experience in the store. When we go back to Key West, this will definitely be the cigar shop that we purchase our cigars from.
Cigar was dry and had 3 holes. I should have known better walking into a cagar shop that doesnt have enough humidor space to store there cigars. The staff was nice enough try to make it right bit, every cigar on the self is dry.
We had the best experience at every visit. Best customer service and attention. Lots of choices and fresh cigars. Moses the manager knows his cigars and has cold bottled Cokes & Fantas on hand. Lots of beautiful gifts to take back home as well. Richard and I loved our time there. Hope to see you soon Moses and the lovely staff. First rate service.
I went in knowing nothing about cigars to buy a gift for a knowledgeable friend. This sounds like a gag, doesn’t it!? I said I want to spend fifty bucks to make him happy. The store clerk was completely brilliant and I’m glad to say I tipped her. I picked a lovely box and she wrapped the cigars.My buddy told me these were the best he’s ever smoked. And he’s traveled the world smoking expensive tobacco. He’s written a book on cigar smoking (Jack Riepe). He raves about them.All I can tell you is if you want cigars buy them here. Especially if you know nothing about tobacco. They aren’t bitter they are perfectly wrapped and they burn perfectly. I don’t think he was just being polite either.
Friendly helpful place for a novice! Thank you!
Great place!! Very helpful!!
Sent wrong items. Was told computer never did that
Island Cigars ROCK. If you want the best tasting Maduro cigars, then this is the place to go. Prices are great and the cigars are awesome. And Jenna is a great help too. Love talking to her on the phone. Very helpful. 👍
My wife and I visited the store when the cruise ship we were on stopped in key West. The sales girl was very helpful and knowledgeable about the product and what we were looking for. We had never bought cigars before and was ask by a friend to pick up a few for him. He was very pleased with the ones we brought home for him. We didnt buy on price we wanted a quality product. Thats what we received.
First shop I popped into when I arrived in Key West. The women working was very knowledgeable. More than helpful with picking out the products I was interested in. Beautiful shop and highly recommended. Thank you.
I have been ordering these cigars for many years. They are always fresh, well wrapped and great tasting! The value you get is excellent and many friends I have shared them with were impressed!
Great cigars, great service and great value! I’ve been a customer for years and enjoy the quality and experience that island cigar factory offers.-RayCape Cod
Was able to swing on and pick up a quality Churchill before my cruise to the Caribbean. Had a great smoke watching the waves go by that night. Thank you
Outstanding selection of high quality flavored cigars not found anywhere else. Friendly, knowledgeable staff to help understand the diverse world of cigars. My always go to place while in Key West and online at home for my favorites.
Was visiting Key West and stopped in the store. The person who assisted me was friendly and knowledgable about the Cigars. The place was very well laid out and was able to get some cigars as a gift for my brother.
Horrible experience, saleswoman tried to charge an extra $50 at check out.
While I was there on vacation to Key West, I stopped in the store on Duvall. They were friendly and helpful. I had never smoked a cigar and found me the perfect match. Thank you.
My daughter was visiting her Uncle and Aunt in Key West and visited your store. She bought a sampler box for me and after I read the background sheet and tasted the product, I have been a loyal customer ever since. My golfing buddies like them too!
Bought my new favorite cutter here! Really like the cigar boxes with Florida Keys prints on them - make a great souvenir.
Good service, but cigars are mediocre at best.They mainly sell Rafael Fuentes cigars, a private label. The cigars have a Cuban leaf and Dominican rolled. Just not a great smoke. I should have known, since there wasnt a humidor in the place. But I gave it a shot anyway, since I wanted to try something new. For what they charge for these cigars, I definitely recommend going to another shop and buying something youve heard of.
I first purchased from Island Cigars in 2017. The cigars made a nice impact with my Dallas golf foursome . We have replenished and introduced the variety pack at Sherrill Park course number one.
The folks at Island do a tremendous job of finding what the customer is looking for in value and flavor. Great crew!!...and the cigars are damn good.
Great selection of quality cigars. The staff was very informative and helpful for a novice cigar customer.
Fantastic customer service and always a pleasure to deal with. Great cigars that never disappoint!
Great cigars, great sales person, she was very well versed in their products and understood what I was looking for.
Best cigar Ive had in years. Knowledgeable staff helps tremendously.
Good cigars and nice boxes as well. Will definitely order more.
The staff was knowledgeable and helped us pick a great selection as a gift.
A great selection of products, excellent prices, topped off with brilliant customer service and communications.
I love these guys - great cigars, great people, i hope i have the time to visit you again in a near future! =)
It was a great atmosphere, with a variety of cigars and a lot of cool cigar boxes, cutters, lighters and so on
THE ANIS CIGARS WERE MILD/SWEET BUT HAD NO ANIS FLAVOR!
I bought cinnamon flavored cigars. Cigar Burns great but there is no cinnamon taste at all.very disappointed I was looking forward to a good smoke.
The best hookah bar in key west
Great cigar selection go get 3 like me
Excellent cigars! Can highly recommend ordering from Island Cigar Factory.
They make a great cigar!!!!very uniform with a smooth draw and excellant taste.
These folks are very nice, knowledge able, and customer friendly. In addition their Domenic Republic cigars are phoenominal.
Every time I go to key west I have to get a couple of boxes of cigars. They taste great a d the boxes that they come in are so nice and detailed that they are perfect for gifts and memories.
Excellent service & selection of such an assortment of cigars and flovored cigars to choose from. The must stop shop when in Key west and online.
They sell Rafael Fuentes cigars and NOO HUMIDOR to keep them fresh! But the cigars they sell isnt cheap at all. I was looking at buying 2 Rafael Fuentes cigars for $30 dollars and looks kinda dried out. Cigars there are a little expensive. Time to look somewhere else!!!
Great smooth enjoyable cigar from a cigar smoker with impeccable taste...
Just bought $125 worth of cigars as a wedding gift. Theres holes in the cigars where the bugs live and after leaving them in a cigar box, the bugs are out crawling around now. These are disgusting! This was also the new cigars that came in after Irma.
Large selection, that I liked, just way to over priced. As a local, its NOT worth my time when I can go down towards 0 Duval st an save $2-3 dollars on every cigar that are as good if not better. Even though Island Cigar shop is closer to where I live.
Moses the 26 israel guy who works there is a badass...great cigars...killer service!
Plenty of cigars to choose from very helpful staff
As I was getting ready to smoke I noticed a small hole in the side and then a bug crawled out!
A must stop every time I’m in Key West! Something I look forward to all year.
Wow, so many different cigars, employee was very friendly
Fell in love with your stores in Key West - so easy to order my husbands favorites.
Tourist TrapOverpriced - the clerk is very rude if you do not accept their offer.
I asked the young Lady that worked in this Cigar shop if she was Cuban, she said no. I asked her if the Cigars that was sold in this store was from Cuba, and she said no, she said that the Cigars were from Dominican Republic. So I told her that this is false selling, because nothing in this store is from Cuba.She told me that I am wrong, I said how an I wrong? Youre selling items in this store with Cuban photographs all over these boxes, but yet the Cigars are from Dominican Republic.
Good prices on the cigars.
Cigar store employee was very knowledgeable and helpful.
The best cigar shop in Key West FL
Awesome cigar shop!!
Love these cigars
Great cigars.
Great. Cigars
Nice place
Great for souvenirs
Great prices, helpful staff. Great gift idea!
Great place. Good help. Good deal.
Very nice shop for cigar lovers!