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The Home Depot
1655 Shiloh Rd NW, Kennesaw, GA 30144, United States
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The Home Depot
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Ch
Review №1

Items in stock & easy to locate the aisle & bin # in the store via HDs website. Self check was great.

ch
Review №2

I live a city away but I always come this location because the staff are the most genuine people. Whenever I need advice for a project they help me and are filled with years of knowledge and experience that only time comes with. Highly recommended!

Th
Review №3

Needed help with picking out paint for our bathroom and Griffin was very helpful. After asking him a few questions he was quick to give his recommendations and I am very happy with how our bathroom turned out! Will be returning in the future when I start painting other areas of the house.

Br
Review №4

This HD has one of the best selections. This stores stock was straighter and fully stocked for everything that I needed. While walking around the store I had three out of four associates ask if they could help me. The one that did not was retrieving a broom to clean up sawdust around a saw. A good shopping experience.

Br
Review №5

Quick and easy checkout process. Found what we needed and left. Most employees greeted you and asked if needed any help.

Th
Review №6

I call this the big home depot this location usually has everything Im looking for. Parking lot is huge and they do a good job keeping all areas stocked with carts.Convenient to hwy 75.We dig it.

Ta
Review №7

Tiffany B. Was very helpful to me with a issue that had nothing to do with her. She cared enough to listen and connect me with someone who could help me with a previous purchase. She had no problem taking an extra step.

Ag
Review №8

Staff member in the plumbing department was very polite and helpful.

Sa
Review №9

People were super helpful, just wish there were a couple more staff. I had to really look to fine someone, but they were awesome helpful, so no complaints there.

Ja
Review №10

Early morning visit. Great experience. Store was clean and tidy. Multiple associates greeted me and offered assistance. Found what I needed and some great clearance items. Cash register attendant was very friendly. Would recommend this store.

Mi
Review №11

Staff is outstanding. Ive bought and returned a silly amount of things from here. Everyone Ive encountered was always respectful helpful and nice.

Da
Review №12

Visited the Shiloh Kennesaw location .A young lady Mary Clare assisted me several times in different department, power tools and lawn & garden equipment. She was very helpful & pleasant.Best service Ive had at HD in years

K
Review №13

Been shopping and renting equipment from here for almost 10 years. The guys in the rental side are awesome. Ive never had an issue at this location. Great spot right off the highway. 10/10

Ta
Review №14

I had great help today by a man named Kevin in flooring. Thank you Kevin!

Ma
Review №15

I like that they have changed the way employees work with the customers.Bringing back that feel good feeling in shopping.

Na
Review №16

Generally I like Home Depot very much. But specifically, I wanted to meet the Kennesaw store manager the other day about the collection of trash at their second entrance off Roberts. Was told she was in a meeting, to leave my information, and shed get back to me. I wasnt there to be confrontational, but to try and understand why the pile of trash had been at the entrance for months. Was interested in her perspective and curious if our organization, Keep Cobb Beautiful could help in anyway. I was ignored, and so I am giving this less than exemplary review. Hoping I can post a picture to go with it that shows how bad it is and maybe get them to respond by, I dont know, cleaning it up? Again, I am not trying to be mean to HD, I shop there frequently and will continue to do so. But I feel like I have earned the right not to be ignored. I appreciate this opportunity to post a review and if youve read all the way to its end, for your time and consideration in this matter as a HD customer, thanks!

Ti
Review №17

I went there to buy a tool, I asked a lady at the self-checking cashier to call someone to unlock the lock in order for me to buy it. She did, an old man came and unlocked it. Then he grabbed the box and kept walking saying Im going with you to the cashier. I said but Im still shopping. Then he said I cant give it to you but you can pick it up at the cashier which make me feel like Im going to stealing it! Very disrespectful & poor customer service. I have been shopping from store for over 10 years and never had an experience like this before!

Ol
Review №18

After all this covid stuff started happening this was like Home Depot was like my second home. Everyone is so kind and its very fast and easy to find exactly what your looking for! Amazing job!! I was actually able to put up lattice on my porch, which was super fun and awesome!

Da
Review №19

This location is amazing. Very clean, with amazing employees! Lisa at the Pro Desk is fantastic!

Ab
Review №20

They have lovely rose bushes and plenty of mulch…. great selection of flowers and baskets some were pricey. Lots of herbs in growing trays had everything I needed for new curb appeal.

Da
Review №21

The best Home Depot ever! Great friendly staff, clean environment, and they usually have what is needed to get the job done!

Lo
Review №22

Still staying safe. Great staff.

St
Review №23

This Kennesaw store is the worst! Nothing but trouble every time with returns or assistance from store associates. One customer service told me no problem for a simple exchange of an unopened HomeDepot item, but when I found the necessary part the next Customer Service employee said an exchange was impossible without the original sales receipt. I requested a manager but she said the same. Only after refusing to leave without speaking with her manager did the simple exchange occur. I recommend going to one of the three other stores within 5 miles of this store.

Jo
Review №24

Ever team member was extremely nice and helpful.

Ma
Review №25

Some consultants could use a lesson in integrity. If you dont know the answer to a question dont just tell the customer anything

Ch
Review №26

Everyone was super friendly and hard at work best home depot ive ever been to. Give them all a raise.

Ha
Review №27

Clean store! A more modernized location, friendly staff as I was asked if I needed any help from different employees from around the store. They had exactly what I needed

da
Review №28

Great store! Great pricing! An employee named Rob was very helpful and knowledgeable with what I needed for my shower!

De
Review №29

Large format location, but confusion in the custom blind areaThis store is larger than the one nearest us, so the we often go the extra mile to get access to the broader selection. But when we went for a quote on custom blinds, we had to wait forever while the store staff fought through computer issues. We finally had to ask for an emailed quote because we couldnt wait any longer.

Sh
Review №30

We ordered windows in January they installed in April as scheduled and pairs in full. However the garden widow was not measured correctly so they had to return it and replace it completely. We have called and not heard anything from Home Depot as to when it will be installed replaced or anything no one returned our calls nothing. It has been months now and I am shocked at the lack of costumer support this company has always come through before... simply disappointed.

Jo
Review №31

Pit stop on a road trip. Kids needed to go potty and move around. Nothing like going to a large place to walk around. Kids got lolly pops and a plant for great grandma.

J
Review №32

Good deals on home products and tools

La
Review №33

Its a home depot...

Sa
Review №34

Daniel in the painting department know his paints. If tou need help ask for him great customer service.

da
Review №35

I feel like I am being racial profiled in this location, when Im about to check out (self checkout all the time) or near the check out line the older cashiers come behind me and try to take things from my hand or pull my kart as if Im going to walk out without paying.I come to this store almost every morning because its closest to my job. If this continues Im going to have to take my business elsewhereIm also a Pro Costumer and have a home depot credit card!

St
Review №36

Love the Home Depot. It is a very neat and clean facility always. Arthur Blank is a thoughtful and kind gentleman and I know he passes along those morals to his employees. There is not a better, more convenient home improvement store in existence. Thank you.

Ze
Review №37

I always have a great experience with Home Depot. I love how the associates are friendly and always know how to help you find what youre looking for. Weve just bought our first house and Home Depot is the one-stop shop less than a mile from us. The only issue is their inventory listed on their website can be inaccurate (in my experience) but that happens, especially with such a wide array of products they carry. If you want to make sure your location has what youre looking for, Id call ahead to save a trip.

We
Review №38

Home Depot gets it. Helpful friendly service.

Ta
Review №39

Not as hectic as Barret Pkwy, bigger garden selection. Ive never had a bad experience at this location. I definitely choose to shop at this location over barret pkwy or the store on HWY-92.

Ma
Review №40

Love this store so much to enjoy, not enough money to get it with. Just about every answer to your woodworking problem. Well worth the trip.

Jo
Review №41

The staff of Home Depot, well a few anyway, know the store, where to find the product needed by customers. Other staff, have no idea without calling another employee or texting the location of product. The not so experienced, dont listen to what is being said of an actual product search, pointing and talking about an item that isnt what is inquired about needing. Not enough interaction of training.

Sc
Review №42

Always a fun place to look around and tinker.

A
Review №43

Erick in Pro check out is fantastic. So helpful. A wonderfully vibrant soul with a heart for his customers and team members. Thx for your help with wood today.

Jo
Review №44

Needed assistance with modifying my charge for new carpet to include my veteran discount and Nicholos went above and beyond to help me. GREAT customer service.

Ri
Review №45

What can I say you dont already know. They have everything you need but never enough employees to give advice.

Be
Review №46

Waited 20 minutes for a small curbside pick up order today. I could have walked in and purchased the items quicker on my own. The associate who answered the phone when I called to check on my order seemed apathetic about it.

K_
Review №47

I love this Home depot store!

Ka
Review №48

We had a horrible experience getting our new dishwasher installed. The delivery service/installers are clueless about how to install dishwashers even when we paid for instillation. They didn’t come with the correct parts that we paid for. We are frustrated and have no idea how long it will take to get this fixed. I will NEVER buy an appliance from Home Depot again!The installer was afraid of spiders and basically didn’t want to do his job!

Be
Review №49

Rental of pickup and saw. Very helpful im challenged with mobility issues i was able to get in the truck.

Bi
Review №50

Used Curbside pick up. Great service, fast efficient friendly.

Gr
Review №51

Good store, but the Customer service although it’s getting better still lacks a little.

MJ
Review №52

The prices on the check out dont match with the stickers on the shelves. I got some toilet paper and the difference was over 5 dollars. I had to do several exchanges because a few tools that I got didnt work.

Pa
Review №53

I rented a van to pickup items that wouldnt fit in my car. Ben was very helpful in spite of their technical issues. He got me in and out expeditiously. Great customer service. The van was easy to drive. This was my first time using this service and Im sure it wont be the last.

Jo
Review №54

Ummm I never went to Home Depot...

Pa
Review №55

Helpful staff found everything I needed

Jo
Review №56

Easy to locate stock, fast checkout

Ch
Review №57

Very clean and lots of helpful people.

Je
Review №58

My favorite HD, never busy and staff was helpful.

Al
Review №59

Friendly and clean. It’s always been an easy place to come in quickly and get out with ease.

Ba
Review №60

Need better sign. No phone number on curbside.

Ma
Review №61

I really like this location. The staff are knowledgeable and friendly. I was able to find what I needed and they had plenty in stock. Also, they had a hand sanitizing station and masks at the door!

Ta
Review №62

We had a young lady come up to us & offer any assistance we might need. Her name is Kara Lees, her title is a specialist in flooring. We didnt know that when we started asking questions regarding major kitchen appliances; were remodeling & making our home more senior friendly. She started showing me everything I asked about. We left there having purchased a refrigerator, microwave/oven combo & a dishwasher. Kara answered all our questions & if she didnt know the answer she found someone who did. She went above & beyond what she is required to do. This Home Depot is off of Wade Green Rd & I-75. We have a HD about 5 minutes from our house....I plan to go back to the one off of Wade Green & Kara.

Ca
Review №63

Love Home Depot....The always have what Im looking for and staff be very helpful with answers.

Im
Review №64

I always have a good experience at home depot. This store is clean, bathrooms always clean. Selection is decent given the pandemic.

So
Review №65

Great service. Excellent store.

HF
Review №66

The store off of Wade Green and Shiloh is the cleanest Home Depots around. Staff is friendly and helpful. Not as extensive of an inventory as larger stores but generally well stocked.

Mi
Review №67

Customer service galore. Very helpful people working there. Didnt have many cashiers

Mi
Review №68

Customer service was non existent when I visited. Couldnt find any help ended up pulling down product from higher shelf pulled it down myself. Emplyoess in other parts of store never approached me to see if I needed assistance. Could have used a ladder or rolling stairs to get product. Other customers I encountered where having same problem.

Je
Review №69

Done with this establishment. I now shop Lowes.

mr
Review №70

Nice and clean fully stocked very helpful employees

Br
Review №71

I know cashiers by name I visit so often.

Ke
Review №72

As always its Home Depot got all the stuff you need! Clean & courteous

Sh
Review №73

Cashier outside in garden section was a bit too talkative to another customer pay more attention

Br
Review №74

Dont buy propane here, the self service machine has been broken for like a year, so the process involves waiting on an employee to get around to you at thier convenience. Ive been waiting by the machine for 10 minutes now, after asking for one to be paged.

Va
Review №75

Maskless is even better!

Ch
Review №76

Little higher priced than the other Depots right around the corner

Ro
Review №77

Are you kidding me.. I ordered and paid for a new washer and dryer. Then waited ten days for delivery. No problem with that wait, I understand busy. My appliances were scheduled for delivery between 4:30 and 8:30 this afternoon. When I finally called them at 8:00PM. I was told it could be as late as 10:30... Who the hell deliver appliances at 10:30 on a Saturday night. It is now 10:15 PM, not a damn word from anyone.. NO MORE FOR Me with this place.

Ka
Review №78

They didnt have any heaters but thats the first time they didnt have everything i was looking for

Am
Review №79

Always good to go here.

Ja
Review №80

Great lawn and garden deals

As
Review №81

Very helpful staff in the lumbar department and helped us get exactly what we needed for our project.

Be
Review №82

This is the nicest and friendliest home depot Ive been to.

Mi
Review №83

Always a great place to buy flowers!

Fr
Review №84

The visit was gr8 got in got what we needed and was back too work.!! Staff was helpful and friendly.!!

A
Review №85

I buy alot of stuff from this location. The service desk has some great people. Most of the workers here are ready to help and answer any questions in this store.

Ri
Review №86

I feel like I live at Home Depot. Love this place! Always clean and stocked. Associates are always helpful!

Ju
Review №87

I love The Home Depot. It is mostly a personal preference and this place suits the needs my hobbies require.

Da
Review №88

Our go-to place for home projects. Reasonable prices and easy to pick up orders.

Be
Review №89

Very clean. Friendly Staff. Have always found what I need.

Em
Review №90

This Home Depot has a good selection and is always clean. Cashiers are friendly and everyone is helpful when you need it. But the amount of employees that try to get you to buy custom shelving systems, water testing, etc. whatever the flavor of the month they’re pushing, is just too much. I know they’re being told to do this so it’s not their fault but it’s to the point where we have to walk really fast past employees to avoid the sales pitch. And they’re persistent! Even if you say no thank you politely they keep on trying. It starts immediately the moment you walk in the door. Like a used car dealership. Ha!

ca
Review №91

Have all your gardening needs

Da
Review №92

This store has saved me countless hours of headaches and stress being able to calm and get any supplies I need for any project make Home Depot one of the best places if you have a project you need done Home Depot to place to get what you need maybe once maybe twice maybe three times before the Projects done I highly recommend going

To
Review №93

I am a male so what male ( yeah I am sure there are always some ) does not like tools. I happen to love tools and accessories and for all it matters the Home Depot even offers screws/nails at al for a very reasonable price, if you buy just one or a nut doesnt matter they have it - so therefore it is a very convenient store for diysfers out there.

Ba
Review №94

Flooring department had a floor priced at lower price than what was on line but they were out of stock of the item and refused to order the item at the The store price that was advertised on the rack. If your not going to honer that price remove the item being advertised to customers. Spoke with Ben the assistant manager who refused to try anything asked for manager of store and was told she was out of town. When I asked for card for both the manager and corporate he refused to provide the info. Another employee had to give me the info. What happened to price match guarantee. This was an advertised price in your store not even from a competitor.

Pe
Review №95

Home Depot always has what I am looking for and much more.

Ro
Review №96

Just a quick stop. Didnt really analyze store

C
Review №97

Cant find it at one Home Depot theyll have it at another.

Ju
Review №98

Had a problem with my paint that was shipped online, came in and the manager john took very good care of me great people working here

Ch
Review №99

One of my favorite home depots in Cobb county. Very friendly staff that will walk you literally across the store for you to personally show you where the item youre looking for is. Very safe area! Well lit parking lots! Highly recommended!!

jo
Review №100

Extremely helpful

Information
100 Photos
100 Comments
4.4 Rating
  • Address:1655 Shiloh Rd NW, Kennesaw, GA 30144, United States
  • Site:https://homedepot.com/l/Kennesaw-North/GA/Kennesaw/30144/1777
  • Phone:+1 770-421-1245
Categories
  • Appliance store
  • Home improvement store
  • Bathroom supply store
  • Cabinet store
  • Christmas store
  • Fireplace store
  • Lighting store
  • Paint store
  • Tool store
  • Wood and laminate flooring supplier
Working hours
  • Monday:6AM–9PM
  • Tuesday:6AM–9PM
  • Wednesday:6AM–9PM
  • Thursday:6AM–9PM
  • Friday:8AM–8PM
  • Saturday:6AM–9PM
  • Sunday:6AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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