Very professional! Was at Leons and J&L. For a state inspection. Was supposed to leave my truck, but my ride didnt work out so I had to wait.They got me in and out in good time
HOOKED up jumper box to my battery on July 3 my birthday. And made battery ground to the fender and damaged my acdelco battery. 18 hours have done by and my mechanic is closed and cant call to have it towed. I was not rude to the drive when have hooked up the battery jumper backwards he said it was a long day and he was extremely exhausted from long day.This was at 7 50 last night. So I am left high and dry.
They would constantly call whenever they were done with a step to keep me in the loop and stayed late today on Christmas Eve to get me my car. This is the most satisfied Ive been with any kind of auto shop. And if you have USAA for insurance then they make everything so easy, just pay the deductible.
Thank you guys so much car looks like it never got hit if I could give you more stars I would.
Did a fantastic job of fixing my damaged fender.
Best place in keene for all your car needs. Mechanical, body, or towing.
Tried to take advantage of my fiancee because she is a woman. They were claiming false issues with the car another mechanic had actually fixed during our inspection and their reports of the issues were neither descriptive nor consistent. They dont ID who did any of the work and no mechanic came out to explain the issues. They were highly unprofessional and tried to scam us for money. I would not recommend this place and would explore all others to go to other reputable garages for inspections and work done.
Personally i dont know why you would go anywhere else? The labor right is prime for todays market! Shania will do anything she can within her power to help you. She is informative and constantly keeps you updated on what is going on with your Vehicle. Leons is Easily the best shop in Keene.
I had a minor car front end collision with my hatchback. I brought it to J&L and they did a beautiful job. They ordered the parts and had everything complete according to schedule (even during a major snow storm and the Thanksgiving holiday they still got it done on time). It was the most hassle free auto body service I have ever dealt with! The staff was friendly and courteous with attention to detail. They worked closely with my insurance and Enterprise car rental. It was a very smooth process. I appreciated that they cleaned my car and vacuumed the rugs too!I would highly recommend this body shop to anyone based off of my experience!
During an out of town vacation, We had an issue with our van that needed urgent assistance. J&L was able to assess so our entire vacation wasn’t ruined and we could be on our way without worrying about our vehicle breaking down. professional, prompt service!
Great service! We got a flat tire last weekend and Ryan from J and J Auto Body came to help when I called Chevy Roadside Assistance. He had us back on the road in no time - thank you!
In the past my friend has had great repairs service on her Pathfinder. Yesterday I got super service for brakes that were needed and an oil change that was on my mind and an air filter I knew should be changed soon. Also a tire rotation and State inspection, all for much less than a quote I received from my local Subaru dealership for brakes only. And the service department called me each time they found something else that should be tended to sooner than later. Thank you, Shania Corliss for great customer service, and Thank you to the young man who waited on me when it was time to pay and pick up my car. I left Leons with a smile😀
I had such a great experience working with J & L. Their body shop was recommended by State Farm for an insurance claim. From the very beginning they were on top of communication and explained every step to me. When I went to drop off my car and pick up the rental, the general manager met me at enterprise. I had my two young children with me and he was so patient while we waited even helped me switch the car seats when I got the rental and helped entertain my two-year-old. When I picked up my finished car they had cleaned it inside and out which meant so much to me! I would highly recommend them to anyone. Thank you for such a great job!
I called for a second opinion on an insurance estimate/quote from a competing autobody shop and Wow! Scott was SO helpful. I have never been in an accident before and I had so many questions about my Ford Fusion. I reached out because I wanted to be sure the time my car spent in the shop was realistic to the project and that the pricing was fair. Thank you so much Scott for all your help and time! I will be sure to refer others to J&L autobody!
Poor quality work not a quality shop would not recommend
For years I have used J&L Auto Body for all repairs on my vehicles. I highly recommend Ben and his staff for great workmanship and prompt, courteous service.
Got my truck undercoated. They did a great job. At a great price
They want there employees there hack the work to get more production done so they get a bigger bonus at end month and definitely treat there veteran employees like their nothing.
Tow driver is a very rude individual with poor hygiene.
I can not believe what their customer service is toward us with our service. It baffled us. Consider that we have had multiple returns to get things correctly done the first time...not just happened to one vehicle unfortunately. Even our adjuster had many concerns and worried on their services. Well we currently have one vehicle going to concord to get corrected. Not impressed
Had a good experience, they were on time returning my car, and it look great!
Thank you for excellent job!!!