Phenomenal customer service and excellent craftsmanship. Who wants to *need* a body shop?! Nobody, right? Unless somehow you’re one of those fancy guys getting a paint job just for fun?! But most of us end up at a body shop because someone crashed our cars. They made it almost joyful for me! You can stop googling other shops, just go to Key. Really. I’m sure you have better things to do.

Unfortunately sometimes accidents happen. I brought my car in about 18 months ago when it was side swiped in a parking lot. They did a great job. Everyone is professional and courteous and the work is high quality. This morning my truck was hit by a deer and I didnt think twice about where I wanted to take it for repairs. Communication is great and service was done in a fair amount of time. I highly recommend them.

Very easy, clean, friendly, atmosphere. Very happy and pleased with the work performed on my vehicle that was damaged by the tree branch from our freak april snow storm. Great communications. Easy to work with. Rental car was waiting for me when I dropped my car off. Will use again if an unexpected accident happens again.

I am very pleased with the workmanship. The paint was well blended with the rest of the car and it looks like a new car. Thank you.

Brought my car here after nasty rear-end collision. Car now looks good as new. They were professional, communicative, and responsive to my questions. In one sense, I hope to never have to use them again, but I certainly recommend them. Professional and courteous, well done.

Had a wheel fall off and had a lot of damageOur car looks and runs like new!

Ive dealt with Key Collision of Keene personally. The personal here are very friendly, understanding, and had plenty of patience considering the circumstances. They have shown that theyll go out of their way to get the information that youre asking about. Appreciated their business for the 2nd time. I will definitely keep bringing my business there and recommend it to anyone! You cant ask for better.

Fair estimates and great job on repairs. Friendly helpful staff too.

They did an insurance repair for me. Very friendly and professional. Good communication throughout the process. Repair looks great.

Key collision had an available appointment in Keene much earlier than Nashua. They were great to work with and had my car ready for me the date estimated. This was great as I didn’t have a rental car. Receptionist was amazing

They repaired a front door for me, it creaks insanely as the vehicle moves in any direction. There’s an immense amount of clear coat overspray on the passenger half of the car, making the paint have a matte sand like texture. This overspray carries on to both wheels, the windows, and the trim which is very prominent both in feel and can be seen in sunlight. They forgot to clear coat the interior panel of my driver side door. The wheel they replaced new had a few 1/4” sized chips taken out of it.I didn’t expect my car to be especially clean - it’s an auto shop, however, the entire interior of my 6 month old car was coated in a thick layer of dust. Every seat was covered in dust, every door panel, the windshield was coated in some sort of layer of filth, and under every car mat was heaps of dirt, rocks, etc... I detailed the interior before the accident and drove the car to the shop myself.It’s very strange. They took a lot of care and effort refinishing the hood and absolutely no effort making sure the finish on the passenger side of the door was done at all. The handle on the driver side door is really loose on the exterior. It has about 1/2” of sliding give on either side. I saw a comment where someone commended them for making sure the car was really clean for their pick up. I guess I wasn’t worth that service. Not cool at all. I love my car and it’s sad that I can’t look forward to driving it now. I’m embarrassed over my new car and I’m not sure how this all is going to be rectified. I’m absolutely heartbroken. The staff was friendly, responsive, and it looks like the time and effort to finish my car was omitted. Honestly if it was just one or two of these things I’d happily and quietly bring it back and ask politely for the repairs to be made. It’s so many things I’m overwhelmed.

We’re superb on body/paint l, but sucked on repairing other electronics…older sports car and parts hard to source…poor communication on parts hunt.

Great experience! Great work! Highly recommend!

I just picked my Rogue up and not only did they repair the damage from a hit and run, they washed my vehicle AND completely detailed the inside. Say what? Yup thats right they vacuumed out my whole vehicle and cleaned the whole interior. I couldnt believe it. It is the nicest it has looked since I first bought my car. Nice folks to deal with and it was ready a day early.

So thankful for the fantastic service I received from Key Collision. They took care of everything with care and gave me updates during the whole thing. I mentioned to them that I wanted a fun rental car and they were able to get the message to Enterprise. I was able to cruise in a convertible camero for almost two weeks! I got my car back looking brand new! Thank you all for everything!

I scuffed the rear bumper of my brand new car....these folks fixed it seamlessly AND installed a new rear spoiler. Incredible customer service, and fast repair at a great price.

Went here for a Progressive covered repair, the manager Chad was a great guy, very helpful and accommodating through the whole process. I love my car almost more than anything, so how it looks matters to me a great deal, and they returned my car looking perfect again. Very grateful. They were very nice about securing my car on the lot for a few weeks until I could get to it, no added charges. Only reason 4/5 stars is they did miss a broken wheel bearing, but to be fair, it was only noticeable at 65 MPH and theres no where near them to test it at those speeds legally. Their follow up service was steller though, Chad immediately got on the phone with my insurance rep, help set me up with a quick appointment at the local VW dealership, was fixed in 2 hours, and my car now drives beautifully again.

Great job and the young woman at the front desk was very nice and professional!

Went in for a Progressive repair after a deer said hello to my bumper. Car was completed a day ahead of time and the work and communication were great.Ran into an issue where my radio wouldnt turn on after I got the car back. I called them up after some quick troubleshooting and the only question they had was how quick I could bring the car back. They fixed the issue (loose wire) ASAP and were a pleasure to work with.Hopefully I never need their services again, but if I do, Id be very comfortable bringing my car back to them.

Kept me up to date on my cars progress by text. Work completed on time with no issues.

Excellent job done with my SUV. Couldnt even tell it got into an accident. They work perfectly with your insurance and will call you an Enterprise car. You can also drop off your Enterprise car at the shop which is very convenient. They will provide you a text message link with updates on the status of your car which I found useful. Best part they also meet their deadlines they promised. Overall, I highly suggest this place.

Amazing customer service! Ben and Ryan went above and beyond to make sure I was satisfied with the way my repair came out. My car looks perfect again. Thank you guys, you’re the best!

Very pleased with my car. After getting into my accident key did everything possible to make sure my car got fixed the right way. Even though it was in the shop for a month I was sent text messages letting me know what my cars progress was and what they have done to it and when i could pick it up. It was great to get those to know the progress or status of my car. Every detail was right on spot. The paint job came out great from making sure the front and side matched the doors. but mostly have to give credit to the person putting my car back together nicely. Very great job realigning making sure everything that went back into my car was correct to paying close attention when putting the hood and whole front end back together. Too makiing sure my car got the correct parts that it needed. You really did amazing job. I am very pleased and so happy that i have my car back home. Thank you again to everyone who worked on my car to making it look like it was never in an accident.

This is the second time I have been here because they do claims with geico and everything was great. They kept me up to date on my car and would answer any questions I had. Thank you all for your great service.

Key collision is very friendly and kept me posted on my repair

Apparently these guys dont really care about your business if it is too much of a challenge for them. I have been waiting for a month now. I have reached out several times and they fail to work on this for me. I think they have enough business that they dont really care about a job that might be a challenge to quote. They were courteous the three times I called and the receptionist is great but the quoting guy just doesnt care enough to call or return an email.

They fixed it like new, great job

The whole entire staff was extremely nice and very very helpful, my Toyota 4Runner and a deer had a up close and personal meeting on Interstate 91, which left my vehicle with a significant amount of damage. They made my experience completely hassle-free and pretty much took about 20 minutes of my time with drop off and pick up, and had my vehicle done for me within a week. The work they performed looks incredible, and you would never even know that any repairs have been done to my SUV. I will be using them for all of my future work if ever needed.

The whole entire staff was extremely nice and very very helpful, my Toyota 4Runner and a deer had a up close and personal meeting on Interstate 91, which left my vehicle with a significant amount of damage. They made my experience completely hassle-free and pretty much took about 20 minutes of my time with drop off and pick up, and had my vehicle done for me within a week. The work they performed looks incredible, and you would never even know that any repairs have been done to my SUV. I will be using them for all of my future work if ever needed.

Brought my car here after an accident because Geico was handling the claim and they have a partnership with them. It was so easy, from getting my rental, the car being fixed, which looks great and was done in a timely manner. They keep you updated on the progress of your car, they were friendly and professional. Highly recommended.

Absolutely the worst auto body repair I’ve ever had done! The sun shines on my car and all you see is the sanding scratches in the body filler that shouldn’t have been used on a two year old car! So much for listening to Geico for advice on where to have it repaired.

This company was AWESOME! I had some minor damage to my car from a motor vehicle accident. They did a phenomenal job repairing it (the repaired part of my car looks brand new, just wish the rest of my car looked that good) and they treated my vehicle to some extra special TLC with a little cleaning. If you have any body work that needs to be done, this is the place to call. Quality service, amazing customer service and very timely repairs! A+ guys, you rock!

Brought my car in for a repair to a small dent in the back hatch. The car was delivered exactly when promised. The paint job looks great. They detailed my car inside and out at no extra charge. The car looks better than when I got it new 3 years ago. Price was exactly as their estimate stated. From their friendly receptionist Ashley, to Chad and Roger for their fair estimate and timely repairs, and to owner Benny Creamer - Fantastic job Key Collision of Keene.

Very impressive facility! Your open house was a pleasure. Amazing technology and great knowledgeable employees. I look forward to watching your company grow. Keep up the good work.

I am extremely disappointed with their lack of customer service. They do not return phone calls when told it is extremely imperative that your issue is resolved immediately! Took them over 30 days to repair my vehicle leaving me in a worse predicament than I was in prior to going in there. My insurance company recommended them and now I’m starting to wonder if they have some sort of deal worked out to stick I to the consumer as much as possible. My bill online with them says I owe $500. However, when I try to pay said bill I’m told it is double that number. Wish I had listened and gone to the dealer to get my car repaired. At least there they are willing to treat you with some respect and if they don’t, there is someone else there to deal with. I would give zero stars if I could!

Excellent Customer Service, the repairs were completed ahead of the original date promised, excellent work, you would never know that this car was ever in an accident. A special thank you goes to the manager Rick, 5 stars for your hands on approach.

Took our new car there for repairs after a deer strike. Geico recommended repair shop. Was told by geico that I could take my car to any repair shop, but I thought this was as good as any. What a good move that was. Painless from start to finish. They did a FANTASTIC job. The work was on time AND on budget and it looked great. Highly recommend this repair shop. Great job guysThanks, Phil R...

I am very pleased with how quickly my honda was fixed. After having a branch smash out my passenger window and dent the door, I was able to drop it off at Key Collision the very same day. Not only were they quick and thorough about fixing everything, I received progress updates along the way!

The job they did fixing my vehicle was awesome.

Couldnt be happier with key collision. Perfect paint job and door fix! Longest wait was for insurance approval, Which is not their fault. Ben explained everything very well.

Great body work and excellent service. Everyone was very friendly and professional. They explained exactly what would be done and followed up with a call to tell me about the status of the work. My car was ready at the early end of the date range they provided.

This is not a good place to get your car fixed at all. The insurance brought the car to this garage (so we didnt have a choice in that) and after two weeks we were told the car was ready. Turned out to be 3 weeks because the mechanics continuously found issues with the car that were not found in the first place. Obviously, they did not look over the entire vehicle to diagnose all the problems.Once the car was available for pick up, it had to be brought back right away as they did not put any coolant in the tank. The next day we also found that the rim of the tire was curbed and caused issues with the tire itself. That was the second time it was brought back.We got a second opinion about the entire car after that experience.These guys are not professional and should not be in business if they cannot remember a small thing such as checking fluids. Dont pronounce the car done until you have done a COMPLETE overview of the vehicle and everything is actually fixed!

The service was awesome, our car looked great and they even cleaned the whole inside and outside spotless!

Really had a good experience with this company. Did an amazing job on my vehicle.

Professional and through. done beautifully and on time.

These folks are awsum had a sm problem at first but Ryan went way above and beyond taking care of my issues thanks guys

Super high tech clean place

Great service and expert repairs.

I went in for an estimate on repairs to my car, didnt like the atmosphere.

Poor management, unfriendly

Kelemaka