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Cell N Trade
24210 Westheimer Pkwy #200, Katy, TX 77494, United States
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Cell N Trade
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Be
Review №1

Gold gem here Nick turned my old laptop to a top notch running machine he knew what he was talked about and what he recommend for me to do without spending alot. Thank you sir i will be back in the future and i recommend him for your electronic needs. Thanks again sir

So
Review №2

They are a store that picks up my Wish items. I just tried to sell my open box Z4 laptop but he didnt want to take it so I gave it to him for free with the cover case and screen protector. I dont know his name but he is good at fixing things because they had a lot of customers saying thank you while I waited.

Mi
Review №3

Honest, sincere and trustworthy people. Now my laptop is up to speed and working like new. Nick gave me great suggestions which saved me a lot of money. I will definitely go back there should I need any tech advice.

Fr
Review №4

STAY AWAY FROM THIS PLACE!!!I went in to have my battery replaced, which is a job that usually take 15-30 minutes. The owner, Nick, tells me to come back in 2 hours. Although I was shocked I obliged and came back 2 hours later and he then tells me that his technician damaged a connector pin that connects my battery to the motherboard. I was shocked!! Changing a battery is usually very simple, yet his technician damaged my laptop. Nick then tells me to come back a day later and the issue will have been resolved and the battery replaced.I came back a day later to find out that their technician lost a screw for the back panel of my laptop as well as all the screws that connects my battery to the motherboard. If that is not enough, Nick hands me the laptop battery that I had brought in to be put into my laptop. His technician not only damaged my laptop, lost screws but also didnt do the job as asked.When I showed discontent, Nick put the blame on me telling me that I was apprehensive from the beginning (who wouldnt when a supposedly professional technician damages my laptop for a simple battery replacement??!) and that he likes to be honest and that the battery will be replaced within the next 2 hours. How can his reputation be trusted when this happens?I simply took my laptop and went to a more reputable laptop repair shop, who charged me the same amount but did a quality job versus damaging my laptop.

An
Review №5

I got my phone camera fixed for a cheap price and it was done in less than 20 minutes. Very appreciated!

Sa
Review №6

My screen was shattered and the led display was completely broken, I could barely use the phone. They fixed it in literally 30 minutes and it was a very inexpensive fix. I highly recommend this place and I will be definitely be coming here for future repairs!

Su
Review №7

I have a note 20ultra, one day my son playing with it, He accidentally locked the phone and didnt remember the password!! I tried factory reseted and still unlocked!! I took it to Cell N Trade!! They were take care the problem with in 24HRs!! They are so awesome!! And so friendly!! Highly recommended!

be
Review №8

My experiences with Nick at Cell N Trade have all been 5 stars. I highly recommend them for they are courteous and professional. Nick is very patient with me and all that I don’t know about technology. For a senior citizen, I appreciate that consideration.Beverly

ka
Review №9

Cell N Trade does an awesome job repairing cell phones. I would highly recommend them!

An
Review №10

Came in for an IPhone 7 screen repair. The gentleman did it extremly quickly, within two hours, for a very reasonable price. Ive had screens replaced here three times and two of those times Ive called three stores for quotes and this place has been the most affordable too.

Ca
Review №11

Nick was attentive and friendly. He repaired my iPhone’s screen very quickly too.

An
Review №12

Despite being born in the Information Age, I am still incompetent when it comes to technology. Luckily I have cell n trade down the street. They were happy to help me with an issue I had on my iPhone and answered my questions for free, right on

Br
Review №13

Quick, reasonable, and good quality.

Fr
Review №14

I WILL NEVER come here. They tried to offer me 5 dollars for my iPhone. These guys are robbing you.Edit: see the picture. He messaged me and started harrassing me because I wouldnt sell him my phones. THIS PLACE IS UNPROFESSIONAL! BE CAREFUL DOING BUSINESS HERE!(See photo thats attached)Youll see how disrespectful this place is.

Ro
Review №15

Very good experience. Nick is very helpful. The lady at the front is pleasant. Overall a great experience.

Lo
Review №16

I always get the best service here. Very professional and trustworthy.

Ni
Review №17

Excellent Service. At first I brought my PC to the other place and they said they can`t fix it. But Nick fixed it perfectly! Thanks.

Hi
Review №18

Nick is very honest, reliable, and an expert in his work. The service is wonderful and he goes an extra mile to help his customers. I have needed repairs on phones or ipads several times, and he has always fixed the problems in a timely manner at a very reasonable price. Thank you for your help. Much appreciated!

mi
Review №19

Good excellent service. Very satisfied

el
Review №20

Incredible experience ! i went a few weeks ago to get my iphone x’s screen fix and the staff was very generous and kind. the price was very reasonable and i was very happy when leaving the store. the customer service was wonderful!

Je
Review №21

Awesome company! People were extremely helpful, worked with my schedule and repaired the device in a timely manner! Would recommend to anyone.

Je
Review №22

Great service will recommend!

Ji
Review №23

Most of his reviews are FAKE! Nick is a liar. This place is trash. SAVE YOURSELF THE TROUBLE. GO ELSEWHERE

Ol
Review №24

Honest and reasonable prices. Didn’t need any coupon or anything to fix my iPhone 7 Plus. Well deserved 5 stars!

Ch
Review №25

Had to get a cracked screen replaced and they had fair prices and quick turnaround. It’s great to support these small businesses, especially when they provide good value and service.

Em
Review №26

We have been using Cell N Trade for 3 years and Nick has the best customer service for everyone. Whatever question I have had, hes been able to answer, even calling me after leaving the store with more information. I highly recommend using his services for cell repair and purchase! We will keep going back!

Ne
Review №27

Great place to get your phones repaired! Nick and his team do a great job!

su
Review №28

Very skilled and transparent about work

Ga
Review №29

I took my tablet for a screen repair, it was done quickly and properly

Lo
Review №30

Good place to sell your old phones. Fair and honest pricing.

Ma
Review №31

I went in for my Macbook Air LCD repair. They have been most helpful, precise and punctual. Their servicing and follow up was meticulous and reasonably priced too. I highly recommend this place for apple servicing needs.

zo
Review №32

This place is great! The service is quick, the employee is super nice and the price is impeccable. If you broke your screen i recommend this place! It’s WAY faster than Apple and way cheaper!

Br
Review №33

This pic is a week after LCD/screen replacement(scroll to the pic with an iPad screen with a huge black line in the middle). Apparently this is what $178 gets you. I literally used this iPad once or twice since replacement and all the remaining time on the bedroom counter. Company said this is not considered under its warranty. I do not recommend getting a screen fixed at Cell N Trade after this experience. Now I have to pay twice for a quality screen replacement. What an expensive mistake!

Su
Review №34

Ed was very helpful, courteous and accommodating. I was able to get my phone fixed while I waited. And, who says chivalry is dead...while I waited some customers came in using foul language with each other and Ed reminded them that there was a lady present. Thanks Ed, Ill definitely be back!

Wi
Review №35

Very detailed organized and very helpful and good prices on phones and trade

Mi
Review №36

Excellent services with professionalism!Highly recommended.

De
Review №37

Cell and Trade is the best! The owner, Nick is very knowledgeable, patient and a super nice man. Weve been there several times. Just recently I took my phone in due to issues with the screen! My husband needed a screen repair and it was fixed and very reasonable. Highly recommend!

Ha
Review №38

Great service everytime we come!

Br
Review №39

Got a good deal on trade in of my old Iphone. Thank you for working with me. You guys are awesome. I will def recommend you to everyone.

St
Review №40

Cell N Trade is wonderful. I went in for an iphone repair and Nazir was able to take care of it in just a few minutes and his customer service is 11/10... meaning that he goes the extra mile that I truly appreciate from a business.

Je
Review №41

This is my “go to” place for all things technical. Thank you Nick for you kindness and honesty. Your the only one I recommend for this type of stuff INCLUDING jewelry repair. Your the best

ar
Review №42

Very courteous, efficient service at a great price. Cracked my iPhone 7+ screen and I was in and out of the store within 30 minutes. I will definitely come back here if I cracked my screen again.Highly recommended and great customer service.

Ba
Review №43

Reasonable price and quick service repairing a cell phone. Owner prioritizes cell phones becuz of possible need to call emergency services. Give them your business. You wont regret it.

Ta
Review №44

Do not go here! I was told to come in with my phone before 6:30pm - came to drop off my phone at 6:10pm - door was locked, lights were off, and no one was answering the phone. I called and left a voicemail that I would like someone to call me back about this and no one did. (I had arranged for a babysitter to go to this store so this was incredibly inconvenient).So with no one calling me back, I called the next day and explained the situation and the man on the phone was incredibly rude - no apology and offered no way to make up for my troubles. He just kept asking what can I do for you? Over and over. Then he told me I could take my business elsewhere.Truly an incredible experience - definitely not customer friendly. I would not give them your business.

Kr
Review №45

I always read reviews about any place before actually going there and always write about my experience afterwards. Although, this time I came to this place because my dad is a loyal customer here and not because of the reviews. My experience was truly amazing with the manager Nick. He was very kind, courteous, humble and had lots of patience. My phone was fixed with reasonable price. Saved me tons of money and I will definitely be going back in the future if anything needs to be fixed on my phone.

Ri
Review №46

Wonderful owner, nice easy to speak with and they made the fix right there in front of me. It took 20 minutes to get my iPhone 6 screen repaired and it wasnt expensive and it wasnt just the glass they did the whole screen and everything. Hands-down best place Ive ever gone for this kind of problem.

Li
Review №47

I had a shattered iPhone 6 screen. Both employees were very friendly and professional! My phone screen was replaced very quickly at a very competitive rate compared to the Apple Store without the hassle and wait times. I would gladly go back, just hope I dont have to!! 😀

To
Review №48

Nick does a great job and knows his phones! Best place to get screens replaced!

Sm
Review №49

Great customer service, affordable prices, and knowledgeable staff. Highly recommend!

Vi
Review №50

All services the store offers are good and help solve a lot of problems with phone, iPad and laptops.Ms.Rincon

Je
Review №51

He messaged my friend from his cellphone after we called his store and he SO is disrespectful. 0 stars. See what he messaged my friend in the pic. Eww.

Ca
Review №52

Honest people, did not lie or try to up sell me. It was a simple and fair transaction. Overall I am happy with my experience.

St
Review №53

Pleasant experience. My iphone 6 seemed beyond repair but these guys did an amazing job. I was happy with the overall experience. I think they deserve full 5 stars. Thanks guys!

Be
Review №54

Awesome service. I went there to have my iphone battery changed because it will not turn on. The two gentlemen opened it up, assessed the phone, tried two batteries but still my phone wouldnt start up. They said that it has something to do with the processor and that theres nothing else they could find that would be causing the problem of it not turning on. I would recommend this repair store. The price for the battery change that they quoted me prior to coming was very reasonable unlike the previous repair shops that I called up for quotes. They did not charge me anything for assessing my phone. Others would have for sure. Thanks guys.

Aa
Review №55

I came in with a suspicious thought since I heard of friends getting ripped off. My screen wasnt operable, and no face recognition. The gentleman named Ed really helped me by giving discounts where he could and saved me money and now my phone is perfect. Thank you guys for the best service!!!!

Kh
Review №56

Been taking all of our devices to Nick for about 10 years. Great service and def recommend!

Ke
Review №57

Friendly, helpful, pleasant employees. Highly reccommend.

Le
Review №58

Go here for some awesome service and great deals 👍 thanks for your help!

Sa
Review №59

Have a 15 year old crack his screen on iPhone 6s. Heard from few friends about this store. Went to try them first time. Must say I was not disappointed in their fast n efficient service. Keep up the good work guys!

Sa
Review №60

Thank you for helping backup all my important data. I had lost hope. I will always refer you to all my friends ans colleagues.

Ed
Review №61

The service at Cell N Trade was phenomenal. I took 2 iPhone 6 to have my screens replaced and was told to come back in 90 minutes to retrieve my devices. When I came back ask told my devices were completed as told. I also purchase 2 tempered glass screens. The service was fast and reliable. I advise anyone who has any issues with their device to come to Cell N Trade.

Ki
Review №62

Wow! I am impressed with the quick turn around. My Ipad was repaired within hours. I am impressed!!! 5 Stars all the way.

Jo
Review №63

So i got a screen protector that i thought it would fit. turns out it didnt, so the guy ordered some and gave it to me a week later for free. Amazing Service!!!

Ma
Review №64

Just left this place and its fantastic! Just got a tablet for only $25 and they even gave my a bubble envelope to take it home in so nothing would happen.

La
Review №65

Natasha provided excellent customer service during the visit! The service was fast and punctual! The business has two locations. This is the place to visit for repairs :)

Br
Review №66

I had call over the phone and he gave me a price and once I got to the place he changed the price I came all the way to the other side of town this place is so trashy 😡😡😡

Me
Review №67

Awesome service. Phone repaired in minutes!! I’ll be back!

A-
Review №68

Excellent service!! The woman was super friendly and helpful. I would definitely recommend this place!

Ka
Review №69

They fixed my phone like it was new and had it done on time as promised and great customer service. I would recommend this place to all my friends. Thank you Cell n Trade.

Kr
Review №70

Highly recommended. Very personable service. Ive had few screens replaced and it is always quick and reasonably priced.

La
Review №71

Ive used this company for my watches. Theyve replaced batteries and adjusted bands. Great service and fair pricing.

De
Review №72

I would NOT recommend this business! I took my phone and my daughters phone in for screen repair. After spending over $190 for both phones, neither phone worked. I took mine back first and he said it had water in it and he cleaned it out without charging me. Ive never dropped my phone in water. However, it still didnt work - the keys were not working. Its working for the time being and hopefully it wont give me anymore trouble. Before I could get my daughters phone back she dropped it and it had a small crack at the top. He said he would fix it for $69! I told him I didnt think I should have to pay for him to fix the phone- I didnt ask him to fix the screen - I know that was my daughters fault. The phone was working fine with the cracked screen before we took it in. It is not working at all now which has nothing to do with the crack. It never worked after he repaired it. He asked me what I would do if I were him- I told him I thought he should fix it for free since hes the one that broke it. He said he would not do that. I am furious! I will never to business with this company again and I am posting this so that other people will not be taken advantage of like we were. I live in Cinco Ranch and I thought this business was reputable

Za
Review №73

Great experience. They were open and honest with the pricing of the screen and a quick repair. I have not had any issues yet and hope I never have to go back for this reason.

Ja
Review №74

I am an extremely satisfied customer!! Have taken my own phone and daughterss phones in here for cracked screens and they do a terrific job!! Truly as good as new!!

Al
Review №75

Most reasonable price in this area and did a fabulous job. I was originally quoted about 4 hours bc there were several people before me and it only ended up only being about an hour and a half 10/10 would recommend!

tr
Review №76

Froy is great always top notch work and very fair on the pricing.

Se
Review №77

Perfect. Great store, good service and some good prices. I bought a BLU phone and happy.Like the store. Its beautiful, especially that helicopter.

Ke
Review №78

Great service and was able to fix my phone with a same day turn around. I used a Groupon and it was a success. highly recommend them if youre in the Cinco Ranch area.

Ni
Review №79

Got my Sony Xperia Z ultra phone fixed because of a crashed screen. Quick and simple, super friendly. Will definitely be using them again.

St
Review №80

They rock! Shattered iPhone. Fixed in under 30 minutes. Looks new! Great price. Im sure I will need their services again. Tween. Shes hard on her phone.

Al
Review №81

Pleasant experience. Friendly and experienced staff.. Had my iPhone And iPad repaired same day service within minutes. Thank You!

Ma
Review №82

I had my phone fixed by cell n trade they are very professional they really know what they are doing I highly recommend them very good job

Ry
Review №83

Great quick and honest service. I broke my iPhone 8+ screen and Nick was able to replace it with an OEM screen in very little time. Thanks!

As
Review №84

I replaced my iPhone battery at the store. They did an awesome job! I highly recommend them if you have a problem with your phone.

Mi
Review №85

First of all he is very friendly and nice, alway ready to help and cheerful, I like the way he dose with customers

Ma
Review №86

I got my iPad mini screen repair done with them. They were fast,accurate and very Gud. The price was very reasonable and also I got a screen protector for free. I 100% recommend this place for repairs and the the staff was very kind.

Ke
Review №87

I got my Samsung Galaxy Note here for $39. Thank you for the great deal and great customer satisfaction. I recommend it to everyone

sw
Review №88

I wouldnt sale a phone here, wanted to give me 250 for a Samsung s10+ 512gb. The phone is paid off and was 1300 and is not that old. So not the place to cell a phone from my experience.

fe
Review №89

My iPhone got wet and wouldnt turn on. They fixed it and was ready in 2 hrs. Very friendly service and great job.

Ga
Review №90

Came in for a broke screen, Ed was solid and took care of everything. Also, unknowingly I had a hazardous battery issue that he let me know of. Would recommend to anyone without phone repair issues

Ma
Review №91

Awesome service from Nicki!!! Got my phone screen fixed and everything looked great, all within the 1.5hr that she promised!!! Thank you!

No
Review №92

Great customer Service :)Highly recommended place for repair and shop :)👍👍👍👍

Ha
Review №93

Very fast service and done well. Ed provided great customer service and provided a great deal! 10/10

Ca
Review №94

Great price and service

Yo
Review №95

I brought in an iPad mini to replace a cracked glass and they were able to replace the glass, but the device is completely unresponsive on touch, home button, and volume control. Mind you the device was perfectly fine when I brought in with the cracked glass. Seems like a fair people but not honest enough to tell me they messed on something to make it inoperable. They gave a refund on the labor and part, however. I took it to another shop and they told me around where ribbon cable plugs into has been damaged and can be fixed only by Apple. When I called Apple, they were going to charge me for the same price as new one on the same model. Sucks!

Ma
Review №96

Great service and workmanship on my One Plus 3t screen repair. Definitely recommend.

Ra
Review №97

My iPhone 5c screen was smashed. Nick not only gave me the best price but he also fixed and delivered the phone off to my residence free of charge. I am greatful for his customer service. Highly recommended.

Kr
Review №98

Nick is so friendly and knowledgeable and hes always helped us out with all of our phones. We own Samsung and Apple products and hes always done great with both.

Nj
Review №99

Got my note 5 from Nick and I love it!!his customer service is exceptional..would definitely go back!

Ta
Review №100

Got a good deal from Cell n trade on my computer repair. They also installed free virus proctection for me. Thank you sir.

Information
11 Photos
100 Comments
4.6 Rating
  • Address:24210 Westheimer Pkwy #200, Katy, TX 77494, United States
  • Site:http://cellntrade.com/
  • Phone:+1 281-394-9120
Categories
  • Cell phone store
  • Cell phone accessory store
  • Computer store
  • Electronics store
  • Mobile network operator
  • Mobile phone repair shop
  • Repair service
Working hours
  • Monday:Closed
  • Tuesday:10AM–6:30PM
  • Wednesday:10AM–6:30PM
  • Thursday:10AM–6:30PM
  • Friday:10AM–6:30PM
  • Saturday:10AM–6:30PM
  • Sunday:10AM–6:30PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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