This company has a good salesman but horrible techs apparently. I found out a lot of the bolts to my lift kit were not tightened down. 1 of 3 bolts were tight the other 2 were not even tightened down. I kept feeling a lot bouncing in the wheel at the beginning I thought it was just the break in period on the suspension but after noticing while washing the truck apparently that’s not the case. I was wondering why a brand new truck had so much vibration while driving. This is just not right.
Extreme Offroad & Performance is awesome and has earned my long term business. I had a bed cover installed on my Tundra and they offered a great price, installed, in a short time. When I had an issue with one of the support arms later (which wasn’t their fault at all), they fixed it no questions asked and no charge! Most recently I took my truck in for a brake issue. Adrian researched it and found the best solution, which was actually something at no cost to me! So rather than selling me something I didn’t need, they did the right thing. That’s the way to earn loyalty! They take care of their customers. Great place with very knowledgeable people - I highly recommend.
The guys at Xtreme did a wonderful job installing my powered retract bed cover. They were able to get it installed in under two hours which allow me to get on the road for the opening day of dove season. Thank you guys for your professionalism and hard work
My 2018 f150 had a bad shock absorber. I decided to have Bilstein 5100 selectable height shocks put in and set to 1.5 inches. Tires are up from 32 stock to 33. Price was reasonable compared to using stock shocks. Shop was quick and would have been done in a day except I think a Ram was hogging the alignment rack 😁. Before and after pics. So far the ride is no different than stock as the springs are factory.
Just got my Truck back. From Extreme Off-roadI-10 and Fry Rd. A day early Looks a Hella Good and rides good. Thanks to Adrian for keeping updated and your honesty. I’ll continue to keep going back until I run out of things to do.
Very knowledgeable staff I go to these guys for all of my automotive repair and truck accessories
The guys over at Extreme have done several custom builds for me, everything from an F250 to a Maserati Quattroporte. The work they do is top notch. They pay attention to every little detail with their builds. I highly recommend them for any automotive aftermarket work. The new location is also hands down the best in the Houston area with a great team working there.
Had a Extremely great experience. An Extrerience, if you will. Helpful, patient and knowledgeable. Close to home. And the prices on parts are competitive with online! At almost 60 its time to start tricking out the truck that has served me so faithfully for years, and the Extreme crew leaves me feeling less dumb and egg-headed than when I enter the Katy Temple of Extreme Arrh Arrh happiness.Thanks to Johnathan and the guys who work so fast to get me all little boy excited.
The ONLY company to not only help and work through issues but are practical and honest about pricing. Bringing my own personal insecurities and voicing them, they not only handled my frustrations amazingly. They found a solution and I left completely satisfied and comfortable with my choice.
I have had nothing but great experiences with this company. They’ve been so helpful answering the abundance of questions I had before making any modifications. I’ve used them for all of my mods and will continue to do so for any work I do in the future. The new store looks awesome! Plus it’s super clean and welcoming.Go see them!Adrian will not disappoint
I cannot speak highly enough of this business. Knowing very little about what was involved with what we wanted, Adrian and the staff treated us with professionalism and honesty. On the first visit, they showed us the shop and thoroughly explained what we needed for our projects. We had work done on 2 of our vehicles and we are more than happily satisfied with the cost, knowledge, and work done on both. They even went back through my daughters car to look for an issue that turned out to be nothing at all related to their work. If you need anything done to your vehicles, check them out. They will help you and even tell you if your project is something that is more routine maintenance than a change or mod. You will not be disappointed.
I never want to go anywhere else when it comes to my truck. They always go above and beyond for me. They have the best service and treat their customers with respect. Couldnt ask for a better place to go to.
I recently had some work done on my truck and the service could not have been better. Jonathan was very professional and took the time to explain what they were doing. My truck had some wobble to it when I reached higher speeds and now it drives like a dream. Would definitely recommend you take your vehicle here for any upgrades/improvements.
These guys are awesome Extreme off road has some of the best mechanics and front in suspension guys in town it really means and says a lot when you go to a shop or you call him and the owner and the employees reach you by name let me tell you my experience with Adrian and Jonathan was unbelievable these 2 here Went to the extreme to take care of the situation that I was having on my 2015 Dodge dually and because of the good work and workmanship and solving the problem that I had with the suspension I decided to put a lift kit on it also if you ever need or want a lift kit or suspension work I highly recommend extreme off road because anywhere else especially at all out off-road youll have nothing but problems thank you Adrian thank you Jonathan Thank you extreme of roads for being awesome keep up the good work
Austin and his team are the best shop in Texas. Great customer service, attention to detail and professional. If you need anything done to your Truck, Jeep or Exotic vehicle go see Austin and his team.
These guys have retrofitted my last three trucks and they do truly amazing work!!!! They are a very professional outfit and only do things with a sense of perfection and pride. Thanks Adrian for a job well done.Mike McDaniel, Spring, TX
I had a full build done to my F150 and Adrian is very knowledgeable and communicative. He does not let you just put anything on your truck unless he feels if it is worth your money spending on it. I am definitely coming back for more work to my truck. The entire team is nice and helpful. Will use them for all my projectsThank you Adrian and team for such a great job on my truck
Was experiencing an issue with the bed cover for my truck. Adrian thoroughly explained how to resolve in order to avoid future problems. Really appreciated the time he took to discuss. I will definitely return and recommend to others.
I have done business with Extreme for many years! Adrian and Austin have always helped me in every aspect of my build. I recently took my 2019 corvette into dealer and they gave me the whole story they could not figure out what was wrong. Took it to extreme was in and out in one day! Thank you very much for you honesty and good work!Chris Estrada
These guys are who you can trust to do the work right!!
Came in on a Thursday needing a wheel replacement for my truck because one of them was bent and they had it ordered and at the shop by the next afternoon!!! Outstanding customer service! Will definitely be back!
Austin and Jonathan, Thank you very much!Brought my Tesla model 3 Performance to these guys for front clear wrap, ceramic paint protection and window tint and they did and excellent Job! Car looks great and Austin really goes out of his way to make sure your taken care of. Thanks guys!!!
Adrien is the best!!
Have had all work on my truck done here for a reason - from initial minor to major items. Knowledgable, friendly, and take time to talk through ideas/concepts and q&a about diff products and suggestions. New location is great.
This was my 2nd time using Extreme Offroad & Performance. If you want to see how a successful performance shop is run - go see these guys. The showroom is spotless. If your appointment is at 9am, they are ready for you at 9am. They know your name, what you want done and they ask the right questions. From a pricing standpoint, Ive found them to be more than competitive. Quality of work is 100%. The staff here is on-point, well-trained and the facility is very well managed. It shows throughout the entire experience. Happy to give them any of my future business and to recommend them to others. - Andrew G.
These guys are amazing, they just did a very extensive build on my Audi S7 and it was awesome, they exceeded my expectations on every aspect of the build. I would highly recommend them if you are looking for QUALITY work. Well worth the investment🌟🌟🌟🌟🌟
Best shop in Houston to take your car or truck to get any upgrades done. Austin, Jordan and the rest of the guys are super friendly and full of knowledge. World class facilities and best customer service in the game. Been going to them for years and never had a bad thing to say. Most important is they stand behind what they do and a lot of places wont do that. Highly recommend it whether its for your truck, exotic car or whatever else you may have that needs anything done.
Hats off to Adrian ! I went in wanting a wrap for my car and he spent over an hour educating me and helping decide what was going to look good and answered all of my questions with such patience! I ended up getting a stereo which he took his time and even more patience helping me! Can’t say enough about him! His knowledge is out of this world! Folks if you want to customize your vehicle Adrian is your man! Thank you so much for your help! I’ll be back for the wrap!
Place is amazing. Everyone at the front desk is helpful and provides great advice. Never had an issue. I had a leveling kit and audio installed and no issue. Will definitely come back.
I guess I forget this place has the ...& Perfirmance in their name. They helped me with my Stage 2 Tuned BMW and did it on last minute notice. It was a car emergency and they took care of me like I was a regular customer. It was amazing cause I had other shops turn me away prior to going to them. Everyone was busy, or wasnt open, or didnt have time blah blah. It was a 20 min fix and they not only priced it well but went above and beyond a simple repair. I definitely recommend. 10/10. Cant wait to go back again! *IS NOT JUS A TRUCK SHOP* see the lambo and c8 vette outside lol
Adrian & The Extreme Offroad Team were top notch through the entire experience. To say that I was pleased with the level of customer service wouldnt even begin to describe how great it was. They walked me through the entire process of picking out all parts for my truck. I had a general idea of what i wanted and Adrian knocked it out of the park with the wheels, tires, and lift kit. My truck is truly one of kind thanks to their expertise and experience. The biggest thing im thankful for when it came to dealing with them was the level of customer service and communication. My parts were custom order and we knew ahead of time. Adrian regularly checked in with me to let me know where everything was in the process. Thank you guys once again for everything. You have definitely gained a lifelong customer!
EO is the best shop in Houston metro to outfit your truck with high performance gear and equipment. Austin, Adrian, Jonathan and staff always provide excellent service, fully understand the customer’s specs and budget, and provides options to consider based on such requirements. I’ve had several modifications completed to my truck, and the shop always provides high quality workmanship!! Keep up the great work!
Very hard now days to find a one stop shop that does super quality work. Their builds are top notch and their service is amazing. They strive to give you the best of the best parts and service. I believe you pay for what you get and with these guys their pricing is fair and the work is excellent. Glad to finally find somewhere I can get all my work done at the right way!
Extreme Off-road has performed work on several of my vehicles. Impressive looking showroom. Professional shop and excellent customer service. Wouldn’t hesitate to have additional work done or recommend to others.
The team is incredibly professional and provides excellent products and services.John provided a genuine support for what the best products are for my vehicle and helped the team achieve a quality result.Can’t wait to see what the next adventure will bring me back for!
Wow! Visited Extreme with a request that would be in the hundreds of $$$ range and got the million dollar treatment. Adrians knowledge and willingness to find creative / efficient solutions is second to none. Congratulations to the team.
Great service and fair pricing! Jonathan helped me add an amp to some previously installed aftermarket speakers in my F150 and it absolutely transformed the audio! Also put remote start (using factory key fob) and a backup camera.Great work and will continue to be my go-to for anything auto related!
Jonathan and his staff are first class. Thank you for your fast response and excellent service.
Had a great experience here at Extreme Offroad. Everyone was very helpful and friendly. Jonathan took care of me, and did an awesome job. He was very proactive in regards to everything I needed, and stayed on top of it until everything was complete. Highly recommend this place!
I have been a repeat customer of Extreme for approximately a year now. Not only am I customer I would now consider Micheal, Austin and John a friend. The guys at Extreme have excellent customers service and the work they have done on my vehicle was no less than perfect. The products they sale are top of the line and I have yet to see a bargain basement item in the shop. I trust the guys so much they have now done work on my wifes 2014 Jeep. I would not just trust anyone with my family. This is a well run business and I would recommend anyone if they need work done on their vehicle.If you are looking for cheap bargain basement work at bargain basement prices go somewhere else. These guy do quality work. Nothing in this world is free and you pay for what you get.The Magazines speak for themselves. The same quality work that goes into those trucks goes into yours. AWESOME PLACE.
Excellent service. Jonathan gave me a quote and delivered my car back to me early and on price. Been back two more times. Highly recommend
Excellent service. Was impressed even though it was a small job they treated it like it was a big job. Thanks to those guys
Terrible customer service!!!! Stopped by today for a quote to re-gear my Jeep. Johnathan slapped together (what he called a quote) in 2 mins with nothing but a single line item for parts and services. I asked for a detailed quote outlining everything. He specifically told me it would take to long...Who would spend X amount of money without knowing exactly what the cost reflects.-Parts-Descriptions-Installation-Bill ratesExtremely unprofessional, incompetent and LAZY!!!!Not the way to run a business
If you want quality work then take it to Extreme. I researched everywhere, talked to friends, and read reviews before I decided to drop over $7000 into my truck. I knew there would be a wait to get in but when you spend that kind of money Id assume you want the best. I was treated like a customer from beginning to end. Darrell was very informative, he never pushed any certain brand on me at any time, I chose what I wanted, they scheduled my day and I dropped of the truck next week. I was amazed and very satisfied with the way my truck looked and drove. I was so impressed with the work that I spent another $1500 the next week on accessories. Austin was very helpful and knowledgeable and he answered any questions i had no matter how many you ask!! Bottom line... If you want quality work then Extreme is the place to take your vehicle. Theyll be handling my trucks from now on.
I purchased a lift when I purchased my 2019 GMC 2500HD. The dealership used Extreme to install the lift. 1 year later the truck squeaks like crazy. I took it back to Extreme to inspect it. They have me 2 quotes...1 necessary, 1 recommended... adding up to over $3300. Basically replacing the entire lift plus some. It didnt make sense to me so I left and took it to another offroad shop with great reviews. They inspected it and said all that was wrong was a failed bushing in 1 upper control arm. On top of that they told me not to buy one but call the manufacturer. This is a malfunction and must likely they would replace it for free. I called and they immediately sent me a new set. So instead of being taken advantage of and spending $3300, I only have to pay for the labor of replacing just the control arms. Absolutely pathetic and unethical!Update: In response, the point is that 1. you quoted me for parts that according to 2 other highly rated establishments said did not need to be replaced and 2. quoted me for parts that have a lifetime mfg warranty (as long as with the first owner) and i did not need to pay for. The Manufacturer of the upper control arms sent me a replacement set free of charge. You were going to charge me over $500 just for the set. The bottom line is you were completely dishonest about what needed to be done.
I brought my 2015 F150 King Ranch in for a Stage 5 Icon suspension kit and was quoted a cheaper price on parts than I could find and labor wasn’t extremely high compared to other aftermarket shops that do similar work in the area. The truck was finished earlier than expected with zero issues and about to go in for the final re-alogmrnt after the road break in period.The guys were professional and they had an extremely clean shop. The kind of expertise and quality the team provides can be expected from a shop that has done several incredible SEMA builds. The main entry is covered floor to ceiling in examples of what services and products they offer including a beautifully wrapped car in the middle of the room. All in all an a very cool shop and you’re lucky if you can get a tour.
Jordan, Austin, and the rest of the crew will take care of your every need. Top notch service, products, and quality of work over at Extreme Offroad and Performance. The facility is absolutely amazing as well! You will not be disappointed! Highly recommended!
Love the work these guys do! They really specialize in building you a true custom vehicle. I took them a high end sports car to customize and they had the product knowledge and install experience I was looking for to get the job done the right way!!! They are busy but that means they have the demand that people want for quality work so I did not mind waiting to get in to have my job taken care of right! Will for sure be back!!!
Just picked up my 2016 f150 from them two days ago and i am more than impressed. I had them install a sound system, lift kit, tires, rims, weather tech floor mats, and leather seats. They did it all within 1.5 weeks. I was very pleased with their customer service and the outcome of their work on my truck. 10/10 would recommend to anyone who wants to get anything done to their vehicle. Very pleased with them all around.
This place is amazing!!! I used to come for my truck but now they do it all!!! Trucks, Luxury, Exotic & Performance cars!!! Its the best one stop shop I could find out there so now they take care of my truck & my performance car!!!
Ive had great experiences with Extreme Offroad in Katy. Adrian was awesome to work with, and Id trust him many times again with my truck! Ive taken my F150 to them a few years ago and more recently my Ram 2500 and had many performance upgrades done. Adrian has been very knowledgeable and thorough while working with me, and I highly recommend!Clay
I have been going to extreme the past couple of years to get work done on my vehicles. Since I have multiple vehicles (different makes and models) I need folks who can give me the correct information. Every experience I have had at EXTREME OFFROAD has been awesome. The team over there have become, not just suppliers, but Friends. I appreciate everyone over there and would encourage anyone looking to get ANY type of work done to go pay them a visit.
Very pleased with the quality of work and level of service I received from his shop! Austin who helped me with my build was very knowledgeable on what would work the best and took all the time I needed to make sure I was happy with what we were doing! If you want a first class, one stop shop this is the place to go. Thanks guys for all your help I am very pleased!
Amazing Service!!! I am a female who likes to customize my vehicle and most places I have been dont want to help me or try and take advantage of me. But not here!!! These guys gave me the tome and service as every other customer that was in the store and really found me what it was I was wanting to do!!! Thanks for the awsome work you did to my Range Rover. -Jessica
First off 100% satisfaction. Adrain @ extreme had perfect custom service and far exceeded my expectation. Ive taken my vehicle to Extreme offroad on two occasions both times the job was completed on or before I was told and everything turned out perfectly. I recommend these guys and will definitely be back in the future! Thanks
Have been doing business with Extreme (Austin and Jordan) since 2013. They installed a suspension level kit initially on my 2012 Tundra with new allignment and it made all the difference in the world in how my truck rode. Very good equipment and excellent service. Got approximately 85,000 mile out of that kit (normal life expectancy of no more than 80,000) and had them replace with same suspension, realign, and rotate and balance wheels and tires. Had a minor issue with one of the rear shocks at about 3,000 miles (leaking seal) and Extreme replaced that shock no questions asked.The technician that performed the alignment and balance job with my second set of suspension, Adam, is undoubtedly the BEST tire balancer in the Metro Houston/Katy area in my experience and I have tried a lot of them. I am very picky about the balance of my tires and he is great at it. I have my tires rotated and rebalanced every 6,000 miles and Extreme Offroad (Adam) is who I trust to get the work done right. Just had the tires rotated and balanced for the third time since the second set of suspension installed and as expected, excellent service and a perfectly smooth ride at a very reasonable price. Strongly recommend these guys.BTW, if you havent been to their new store/shop located at I-10 and Fry Rd., I strongly recommend going by. Very professional shop and store front.
These guys get busy but be patient, it is because its worth it. Honest prices, they stand by their work and it meets or exceeds expectations every time. Adrian treats everyone like a VIP no matter how small or large your job is. I wont go anyplace else ever again.
I have been searching around Houston area to get my 2019 RAM lifted... I contacted Extreme Offroad & Performance and spoke with Adrian for the first time (Thank you), he is very professional and very knowledgeable; Adrian so helpful and explained everything I need to know. The facility so amazing, the crews are very friendly... Thanks to Austin who worked on my truck, oh man! I cant say enough how well my truck ride after lifted with 6 BDS/Fox Shocks (A+), the price is very well worth. The team there I can trust and confidence to get work on my vehicle. I will definitely come back ... Thank you EO&P
Great shop with a great quality of work. These guys really know what they are doing. I am a firm believer of paying for what you get and the quality and attention to detail is definitely there. No corners cut. I had them build me a Jeep and put around 10k into it and it’s everything I wanted and much more!
Its a really cool looking place with great parts and great services. Unfortunately the customer service is sub par, and you notice this as you ask simple questions that may trigger the employees.Update Feb: I received a call from one of the staff members apologizing for the way I was treated the last time I went. He was respectful and understanding, which warrants another visit. I will be coming back soon for my brothers Jeep and will update this review then!
AVOID this place! I took my truck there several months ago for them to install a simple level kit. They forgot to install the coil spacer and when I brought it to their attention the gentleman explained to me that they couldnt do it because they didnt have the proper equipment and if they tried, there would be a safety issue. I understood the safety issue, but did not understand why his guys went ahead and installed the level spacer anyway without the coil spacer. So either his guys dont fully understand how to do the job correctly or they just didnt want to do it.
Wanted a place to help me with some performance work on my new Corvette. These guys really got me what I wanted and more for a great price and did amazing work. Their quality is second to none. I would definitely recommend them to anyone wanting to customize their car!
Adrian and Jonathon really helped me out when I needed their help with my vehicle. Great guys and professional service.
This is a great company with great people working for it. I highly recommend these guys. Listen to their advice too. They wont point you in the wrong direction. Benji is wonderful, very helpful, truthful, and very knowledgable on products. The work has been excellent and no issues at all with my truck.
I had a screw come off my light bar. I went to Extreme Offroad in Katy, TX and they were very quick to replace it, and only charged me $20 for the screw and the manual labor to replace the screw. Two months later, the screw fell out. They said they had good news and bad. The bad news is the inside of the light bar was stripped and they wouldnt be able to put another screw in place, but for $450 and $75 installation they would gladly give me a new light bar! Gee thanks! I said no, and that I would just leave and take the light bar off when I got home (knowing good and well my friends over at Allout Offroad Performance would be able to get the light-bar bolted on securely even if Extreme Offroad couldnt. After I said no, he said, well Im charging you $37 dollars for the labor anyway so well take it off for you. I said ok. They didnt just take it off... THEY CUT THE WIRING to take it off, so the light-bar is now useless and now I have no choice but to buy a new one!!!! You owe me a new lightbar Extreme Offroad!!!
By far the best shop in the Houston Area . I had my truck for 5 years and put over 60k miles on the lift and never had an issue. Austin spent countless hours working with me to make my truck exactly how I wanted it. I mean their work speaks for itself, if you dont believe me than just swing on by and check it out for yourself, I promise you wont be disappointed. Extreme offroad will forever have my business even if I have to drive all the way across town. Thanks again to all the guys at Extreme for your top of the line service.
EDIT: I got a train horn in my Jeep awhile back and this company not only charged me ALOT more than they said, they were extremely rude about it. Like the owners or someone responded about this review. 2 YEARS later!! Of course they don’t have the documentation of course... I would NEVER do business with these thieves....
I have had two truck build by Extreme, both turned out great. On my most recent build, I had an issue with the wheels (after an extended period); Extreme exceeded my expectations while resolving my issue. The issue had nothing to do with Extreme, it was the manufacturer but the guys at Extreme were diligent and were able get everything taken care of. These guys no only stand by their work, they stand by the products they sell.Great Job!
Just went to Extreme for the second time. I have always received professional service and am very happy every time I leave here. The shop atmosphere and store front are phenomenal! I drive from midtown all the way to Katy to have Austin and his team work on my trucks. Thanks again!
Forever thankful for the work yall did on my Jeep. Had new bumpers and a suspension lift put on my 99 Wrangler. Not even two weeks later I was rear ended on the freeway. I believe that if I didnt go through with those upgrades, I could be horribly injured or dead. So thanks Extreme: for the badass look & what I think was a great safety addition as well.
Awesome team of guys looking to go the extra mile for me and my family. All my vehicles and toys have been here at one time or another. From mild (wifes Mini), to wild (Jeeps and Bronco), they have my driveway well covered. Shop dog isnt bad either, thanks Buddy
Worst company ever....Rude staff and their work is AWFUL . I had my truck lifted by them all the screws are coming out alignment is not correct and when I called them they’re blaming my driving for screws coming out...DO NOT WASTE YOUR MONEY AND TIME THERE
They have done two of my Cars and they are so friendly the service is great
Jordan and his team took great care of me. Best aftermarket in place in Houston/ Katy area hands down.
The staff is very professional and the work was great. I got my truck back in the time frame that was told to me and now my truck looks even better. The prices are very competitive as well.
The staff is very knowledgeable about all types of vehicles and even though it’s a elegant upscale place their prices are really good. I was shopping around for a back up can and I thought it would be more expensive bc it’s an upscale place with the latest tech. Turns out they had the better price then the other shops - not to mention extremely professional. Even if it were more expensive I would of still come here bc felt like they really appreciated my business
My girl got her truck lifted here with wheels and tires. great service! honest prices
Great customer service.Jonathan Cozard waited on us. We were able to get exactly what we wanted in just a few minutes.
Communication A+, Pricing A+, Scheduling A+, Finished product A+. Even though this was a small project in comparison to services shown on their website, we were not treated differently. Future projects are forthcoming, these folks are at the top of the list. Recommendation, yes!
I dont ever write reviews, but this one deserves some time. Went there the first time to find out about lifting my vehicle and installing a bumper. Got there about 30 mins before closing time and the guy (Adrian) that helped me seemed nice but made it a point that they were about to close. He said he was going to email me the info. A week later, no email, so I called. Spoke to another guy that said Adrian was out but he was gonna ask him to get back with me... another week goes by and I call and the guy tells me that Adrian is with a customer and that he will tell him to call me. Another week goes by and I call and get the same response. At this point I told the guy the whole story of how long I have been waiting for the info and how disappointed I was. He tells me that I had never called because he is the only one that answers the phone! I asked him: are you calling me a liar? so he said lets start over and I agreed. He promised that Adrian was going to call me back, and he did. We went over what I wanted in the quote again and next day I had an email with just the picture of the bumper, no pricing or quotes nor options as we discussed. I emailed him back asking him for the rest of the stuff and no answer... another week goes by and today I decide to call the store and speak with the manager to give feedback, I was extremely polite. This guy Darrell says he is the manager and I tell him that I have feedback so they can improve... He tells me that it is a bad time and that he does not have time at the moment and he pretty much hung up on me... I was honestly at a loss of words... I dont recall ever being treated so poorly by any store or shop ever. Sad to see a business like this operating and treating people like this. Could not even give them one star but the system would not let me post until I gave it at least one star.UPDATE: After this review, I received a call from Mr. Darrell and he communicated there was a big misunderstanding as he thought I was a telemarketer trying to sell him on ideas to improve his business. He was very sincere and I appreciated his apology. I received a quote by email right away but I honestly was not in the mood to do business with them due to the lack of initial response when trying to get a quote.
This guys are amazing, always ready to help and provide a good advise, they really know what they are donning and the real meaning of customer satisfaction.
I had a great experience with Extreme. I worked with Adrian, who didnt push me to make unnecessary purchases, and exceeded the timeline that was set. I was very happy with the install of my 4 inch ReadyLift and wheels on my 2019 Silverado. I also had them powder coat my brake calipers and install AMP PowerSteps, and am very happy with their work. I will do business with Extreme again.
By far one of the nicest off-road shops I been to great exterior and better waiting area. They met my expectations with polite staff and a quick turn around on my truck.
Walk in to ask if they sell spacers. Simple question any one of the staff walking in and out could’ve answered. There were 6 guys to one customer (me) and nobody says a word to me after a few minutes... so I counted “1-2-3-4-5-6 staff to 1 customer.. alright I’ll go somewhere else” kindly walk out and some JoeSmo walks out cursing me trying to fight me in their parking lot. I was parking in O’Reilly’s next to their store in Katy and this guy was literally walking towards my vehicle threatening me. I kindly said you’ll get more business but it’s not going to be me. It was a clown act on their part. First review I’ve ever written by the way. This needed to be out there.
I would recommend taking your vehicle to Extreme Offroad, they know how to care of their customers. They not only followed up with me throughout the process, but the end product was amazing. They painted my rims and rear bumper on my 2015 Camaro and it looks amazing.
Can not follow simple request. All i asked is for them to lift my truck, put a specific rim, and what ever tire fits that would not rub . They let me drive off the lot, after spending 6K with new 425.00 tires rubbing . After further review found a bolt head that had broken off . Instead of repairing it properly secured the bracket with a zip tie. Totally unprofessional . When i brought it in to bring to the owners attention, he stated that they were cheap foreign bolts. Totally skipped, the reasoning as to why his tech would simply put a zip tie . But said all that to say this . Be cautious, and have some one do a look over after they finish with your vehicle . Like i said, they do a lot of nice work. Maybe you have to spend more that 6k, i dont know . In my case its obvious they didnt care
I read the reviews on google and facebook, good and bad. I walked in to have them install a 60 in light bar on the roof. After they were done, I asked them about a few things and they explained everything patiently. It looks great and works great. Thanks guys
Very expensive, asked for a price for a tuner, it would cost me double the price than getting it through the dealer, never again
Ive had several things done at extreme, they are very professional and take the time to get it right every time. This is not a place where the customer is just another number. To top it off, they only use the finest quality parts and equipment. The pricing is very competetive, Extreme Offroad is Number 1 for a reason, they care and it shows.
Called ahead to order tires and leveling kit and truck was done the same day as drop off. Fast and professional service. Will return and would recommend.
Arian and the entire team here were the best. They are the experts in the field of Extreme Offroad equipment. They did an excellent job and we will use their services again. Thanks
Was referred to Jonathan to install full audio, laser and radar detector and Owl camera alomd with a few other items for my Ferrari F12. I have to say its one of the cleanest installs and very satisfied with the cleanliness of the shop and knowledge of the staff. Dropped off my 911TT for some work and expect the same results when I pick it up.
I went in to talk about underbody protection for my new-to-me 2011 Wrangler Rubicon which I will be taking and leaving for use in Durango, Colorado. The dude behind the counter did not know whether they were available - had to look it up - or why they are needed. Not many rocks in the Houston area, but I got out of there with no useful info other than we can install whatever you decide. They should have known something about skid plates for a Wrangler! Not doing business there.
The quality of the merchandise that Extreme Offroad sells is excellent while on the other hand their service is horrible. I went in on Monday to have a 3 lift installed on my truck, they told me it would take a couple days because the piece had to be delivered. I also had purchased new shocks and Extreme said they would install them for me. After not hearing from anyone at Extreme Offroad for several days, I decided to call them on Thursday. They then told me that the piece had not yet been delivered due to a Hurricane Sandy delay, and to call back around 3PM on Friday. So on Friday, I called Extreme and they told me that yes my piece had arrived, and to bring my truck in on Saturday morning to get it installed. On Saturday morning I arrived at Extreme and they began the installation process, about an hour into the job they mentioned that my ball joint was loose and they were going to charge me an additional $450 to replace it. Being a mechanic a decided to just take my truck home and install the new ball joint myself. By the time I got back to the shop they were already closed but they said they could keep my truck there and work on it first thing Monday morning, and that the lift would be finished by 4PM. On Monday I had work at 5PM to which I had to call and tell my manager that I had no vehicle, and would be coming in a late. My truck wasnt finished till almost 6PM on Monday night, and it took them about 2 hours just to do my alignment. When everything was finished the serviceman came up to me and said, Hey you need some new shocks on that truck. To which I replied, I gave yall the new shocks I purchased, and you said you would install them. The owner of Extreme Offroad then wanted to charge me an additional $20 to install my shocks because he has to pay his men after his men made the mistake of not installing them. I would not recommend anyone taking their truck to Extreme Offroad, they are a bunch of ripoffs and try to pinch you for everything and anything!!
Always top notch work out of these guys.
I was not going to write a review against Austin/Mike at Extreme offload because i do not want them touching my truck again but after i posted a review this morning through the BBB the owner/son Austin at Extreme gave me a call and when i answered the phone he immediately asked for my address saying his lawyer was going to send me letter, i responded with have your lawyer figure it out and then we started screaming and calling me all sorts of unpleasant names so i hung up right away. then right away he tried calling me back two more times one right after the next when i did not answer. I want to tell my story so hopefully others will read this and decide to do business else where with a company that truly specializes in aftermarket accessories. My full experience can and will be found under the BBB website, but the majority of my problems is that they installed parts to my f250 2016 like a titan tank that they did not know how to install and my truck stalled out multiple times in the middle of the high because of it, they also sold me parts that would not work together with the tank but decided to charge me for them and leave them on anyways. they also had to remove things like my fass fuel system from the truck even though they installed it and it was there before the purchase of the tank they said it would not work together and they cant refund the tank even after all the trouble i had! Also they sold me color matched iron cross bumpers and said they would take forever to get rock chips, except in less then 5 days it was peppered and then they had to sell me a clear wrap for $750. they also installed stock fuel filters for $200 bucks when that is more than a ford dealership charges and the filter is only $30. My first purchase with the tank, ampsteps, and custom grill/emblems was $12k and with all the problems i had i wish i would have done my business anywhere else. They tried fixing my viper alarm system 6 times to stop it from going off and could not they said it would cost $599 to replace the brain cpu and that would be the only way, well after i was done letting them try i took it else where and a guy fixed that and three other problems on the truck Extreme could not for only $40. Do yourself and stay as far away from this company who is just a pretty face with nothing under the hood.-revised to upload my paid invoices to show i was a customer and my complaints are valid
Used Extreme Off Road to install a 7 lift and new wheels and tires on my F150.I am very satisfied with the outcome of my investment. Austin worked with me and took the time to make me feel like a valued customer.