The Advance Auto Parts had exactly what we needed.The service provided had well detailed explanations on their products.It was a fast and easy purchase.Thank you to Advance Auto Parts.
My serpentine belt snapped and the guys here got me back on the road in literally 15 min. I did the work of course but the guys they have were very helpful. Couldnt ask for a better pair of guys
Walked in with 2 employees speaking to 1 another at the register. Not 1 looked up & greeted us or aaked if we needed help looking for an item. Walked the isle for a bit & ended up leaving. Didnt find what I was looking for.
I walked into this store 10 minutes before close, because both of my headlights were out and I had to drive home in the dark. I was flustered and having issues installing the lights and the kind gentleman running the store helped me after they had already closed. A big thanks to him and kudos to the store for hiring such quality employees.
Terrible experience here on 6-29-21 when trying to use their oil recycling service. Go elsewhere! Two employees berated my brother-in-law and threatened to call the cops on him for bringing in hazardous material. Mind you, we have used their recycling services before and not had an issue. Not to mention there was another gentleman in line doing the exact same thing, with no issue. My brother-in-law was extremely confused and did not even know they were yelling at him because hes never had an issue before. He was also there to pick up a part he had ordered, so this was completely off-putting. I am not sure what is going on at this store, or if the employees were on drugs or something, but save yourself the experience and go somewhere else.
The best part about this place is the swiftness of the trip. In and out and on with life.I dont know if shes the manager or what but there is (at least) one woman that works at this location that can answer questions and point me in the right direction with a blink of an eye! Very knowledgeable.
Ha There They sell diehard batteries Which Sears used to carry Thats good because I had a battery from Sears that last me 7 years A lawn more battery.
Good place employees help as much as possible and sometimes go above and beyond for someone needs
Fast knowledgable help and fair prices.
I always love working on my own car, and Advance auto most of the time have what I need.
Wonderful staff. Very friendly and goes above and beyond to assist you.
Service clerk was awesome. Knowledgeable, helpful and professional
Went in for a headlight change and the customer service was amazing! Helped me and then changed the headlight. This is the best place! Will continue to ahop here for auto needs.
Great experience when in God help right away the gentleman knew what he was talking about help me find the part I needed and got me on my way
Not only did they have everything I needed, but the amazingly friendly staff were super helpful! Particular compliments to James for helping me out! I will definitely be back!
Good people and service, thank yall
Helpful staff. My go to place for auto parts on the way home.
Very nice service, friendly people eager to help. No question is too small. Thank you!
They did not have what I was looking for. I was treated very well by the service guy.
Great parts, warranties and the best coupon codes of all the auto parts stores. Advance Auto Parts is my go to store.
Well what can I say these people went away and above and beyond they actually invited to come over highway to the mall and jump start my car for me the service was awesome Ive never received such great service from an auto parts store who would a new death and I recommend going to this place forget the other guys and the prices were very reasonable and the service was Awesome
Always helpful. Easy to call and make sure something’s in stock and they’re available to answer any questions and even offered to install my wipers for me - plus it was raining that day!
First, I want to seriously thank that the store opens on Sunday when majority of the auto stores are closed. The battery of my car died on Saturday night. Even though my friend helped me to get battery jumped, I was so worried the car couldn’t be fixed for Monday work. After google search with seeing high rating, I went to this store on Sunday morning. The staff there were so nice and helpful.The guy James was very polite and professional. I feel so thankful that he helped me to get 25% off 1st time customer coupon, tested my car, and changed the battery really quick. The experience was a pleasure. Thank you for the awesome service!
I had good experiences at this location until today. I got there at 4:45, knowing that they close at 5:00pm on Sunday.The guy at the counter was rude and actually reprehended me for having come in “too late in the day” for a return in front of other customers, and had his fellow employee lock the doors at 4:55pm so nobody else could come in.Excuse me, but if you close at 5:00 I expect full service until 5:00. I ESPECIALLY do not need an attitude from your customers about having to work until closing time. I will go out of my way to go to a different retailer who can act hire people who actually want to work and not embarrass their customer just for being patrons close to closing time.
I went to the AAparts for an air filter for my 93 chevy V6 pickup. Recently I became disabled and didnt want to leave my truck, to go inside. There was an employee working at the time, his name is John. He was very helpful and brought my part out to my truck and took the payment and returned with my recite and change. I am an long time resident of, Katy, TX., and I appreciate the great service I received. The AAparts I went to is on, Pin Oak and Hwy 90, in old Katy.
I called today as my battery on my car died. I spoke with Hazel, she was so much help in assisting me to find the battery I needed, size and everything as I had no idea. She was so very patient with me as I opened the hood to locate the information on my battery so she could assist me to locate the correct one.It’s great to get positive assistance when you are in a bind like this!
I have been to the store several times and theres a couple people in there that are really helpful one of them is a guy named Ron who takes the time during the day to help with trying to figure out what your problem is and try to find a solution most of all all the guys there are pretty helpful I have had to check my starter test my battery replace a headlight work on ahead with Brian and all of them seem to be helpful and knowledgeable and they have most of the tools and products that I need sometimes they are a little more expensive than others but the convenience in the price are pretty reasonable and competitive. I would not hesitate to recommend these guys and their parts to any customer I am a 60 year old man who works on my own vehicles plus I have a race car that I work on and for the location and the staff and the pricing theyre pretty reasonable thank you guys James D race car guy
Naz was a great employee whom installed a battery in my Vehicle. Great service!!
Always very helpful.
Customer service was quick, but useless. Young man could not find the part I needed in his system and basically looked at me and said nope, see ya. No suggestions of any other options, parts houses, etc. Completely useless.Hint, if you look online and Advance doesnt have your part, they dont, Dont bother trying in-person because they wont try anything more than youve already tried.
Do yourself a favor and do your own research instead of trusting the guys at the counter to look up the info in their system. I came in last night for a simple headlight in a 2005 Camry... after playing a guessing game they looked up the info in the computer, told me what kind of bulb I needed and went and got one for me. It was indeed the same bulb they said I needed after checking the computer. Unfortunately, when I went to change the bulb it was in fact NOT the correct one. The guys may have been nice but not very “helpful” as I’m now out $18 because of a ridiculous store policy.
Fear prices and workers have a good attitude
If you post your hours of operation, you should be open during said hours.I showed up about six minutes before their posted close time and the doors were locked. I dont usually show up that close to closing time but one of my wiper blades came apart.
Nice store location. Always clean. The selection of parts and tools and cleaners is limited compared to other automotive stores.
I needed spark plugs for my sons car I called here and bought a set, great folks very friendly.
Quick and easy with the parts I need in stock. Good hours, quick and friendly staff. Hard to complain about.
I check prices online it no same at the store ..make sure they give you correct parts before you leave....
Very good inventory. Staff was knowledgeable. Nothing particularly impressive to note, just well rounded establishment.
Good location never really had a bad experience here
A manager by the name of Daniel was able to help me with replacing my battery and suggest a few tips when selecting products for my project.
Always excellent
Ordered online..went in the store was done in 1 minute. Very fast
This store closes at 7pm from Mon to Fri. They dont even update their website. Bad attitude!
Great customer care
This is the best store to buy part for your vehicle...
Love going there everyone is so polite and helpful
Friendly staff...great prices...
Very helpful, answered my questions competently and helped me find what I needed! Good experience!
Terrell, Dennise & Claudia are great, really good services and knowledge
Excellent service. Very friendly and helpful.
Always helpfull, other review sais something about junk??? They carry the same parts as all the other places just about.
Late delivery put thy good
They always have what I need.
Sometimes have the righ workers sometimes dont, but is nice to have AutoZone close to home!
Exelent employes
Been here twice and each time, I was helped find what I needed which made the time spent there short and tob the point.
Employees were very helpful and friendly
Helpful employees work with you here
Great place to get parts and lubricants
Helpful service, good selection of product.
Always very helpful.
They were closed but friendly and clean store in general.
Staff is friendly and helpful.
Always helpful and friendly
Very helpfull
Great parts and great prices!!!!
Always new staff, limited selection, most dont know whats going on. The only reason I go here is because they accept promo codes and I usually get half off.
I would not even give it one star. Poor customer service and absolute lack of manners. No name tags to help with this either.
Good service
Didnt have anything I needed.
Professional advice you can trust.
Great customer service
Helpful people
Knowledgeable staff
Great prices
Solid
Very good I got what I was looking for
Bad, very bad, they gave me a used part and they were angry that I returned it
Excellent, I got the part I was looking for.
Very good customer service and many offers
Very good attention I recommend one hundred percent
Great attention
Everything you need for your vehicle, find it here
They took great care of me and speak Spanish
I got everything I needed for the car
They attend fast and are friendly
Friendly
You get everything for your car