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Rock Chip USA
1322 FM 1463, Katy, TX 77494, United States
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Rock Chip USA
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Mi
Review №1

I had a great experience there after suffering a large rock on the freeway. Had three repairs made for less than half of other quotes. Those other quotes included waiting over a month for an appointment. Here, I was seen immediately by a very courteous tech. Was in and out in less than 20 minutes.

Pe
Review №2

Process was quick and fast. The repair was amazing.

Mi
Review №3

Great Service! Fast and Professional!

St
Review №4

Great service, convenient, fast and easy. Lifetime warranty on all chips.

Ed
Review №5

Very patient and thorough to detail.

Lo
Review №6

Excellent service!!! Finished in less than 30 minutes!!!

Ur
Review №7

James was extremely polite. Informative and great to be around during the repair. excellent focus on customer service. Rare in this age of folks not caringThanks for your service and will promote you and your business within my firethorne neighborhood and my jobs friends and family. You have earned future business !!!

Mo
Review №8

A couple days ago I went to get my windshield fixed and the employee (I dont remember his name, he is African-American) was eating a sandwich in his car. When he proceeded to take care of me, he told me that if I brought another car in the same day, he would do both for 65. I decided to wait for a day when my husband and I could come together, but when I came back, the employee was a different one and explained a completely different pricing to me. He even explained to me that there is no such thing as a discount for two cars, and that the repairs could be free through my insurance company (something that the first employee never told me)Needless to say, this seemed very shady to me, so I will not use their services.

Ch
Review №9

A little expensive but fixed the chip

Ry
Review №10

Went to the location off Katy Freeway, had a fairly large chip. Javier Rodriguez did a excellent job and saved me several hundred dollars versus having to get a new windshield. Highly recommend!!!

Ch
Review №11

This place is great! I came in with a horrible rock chip, I wasnt for sure if it could even be repaired. The tech that worked with me was Eli. Stand up guy. He had me in and out in no time. The longest part about the visit was the call to my insurance. Elis work was amazing, I could hardly see the chip in my window when he was done. I would definitely recommend this place!

Tr
Review №12

Super quick! Super nice! By the time I got my insurance company on the phone and the claim filed Jon was finished and he received what he need from the insurance company and I was on my way. I did not have to pay anything and there will be no increase in my insurance premiums. It all took less than 15 minutes!

Le
Review №13

I received extraordinary service from Jason at the I-10 and Fry location. I would recommend this excellent service to any and everyone. The consideration, time, politeness, knowledge, and good sense of humor was all appreciated. Thank you!

An
Review №14

I had a crack repaired by them. They provide amazing service. The best service for windshield repair in Houston area with a very reasonable price. They came at the exact time of the appointment, finished the job quickly with absolute perfection. I would recommend them for any type of windshield services.

Co
Review №15

James at 1463 was not only polite but also provided great customer service. Quick and professional. Thank you for making my day a little better!

Ri
Review №16

Javier Rodriguez w / Rock chip USA did a great job. Cost efficient solution and did it quickly. Many Thanks!

Je
Review №17

Horrible service and lies after lies!Stopped by and an Eli told my husband and I that if our insurance didn’t cover it, he will do the chips on my husbands car and my car all for a set price of $55.He even said he would go to our home.The day he was supposed to come (last Thursday) he didn’t come nor call.I went to work late because he was going to come in the morning.Then my husband leaves him a message and he finally calls back the next day and said “I accidentally saved your wife’s phone number wrong in my phone.”I gave this guy my business card which he should have saved.We decided to give him another chance andthen he said “I will go to your house next Saturday to do it at 9am.”Saturday came and just to ensure we were not going to waste anyone’s time, my husband texted him around 8:45am and asks “just to make sure you are still coming at 9?” He said yes.My husband proceeded to ask him “ just to make sure, it will be all the window chips on my vehicle and one for my wife for $55 like you said last week correct?”He then said “no that’s not what I said.” He ended up changing the price!We rearranged our whole weekend to accommodate him all for nothing...again.What a bunch of lies this kid told us.Terrible customer service and a waste of damn time!I will ensure that none of my friends go to these people as our neighborhood belongs to a huge community forum which we share and help each other with recommendations and this will definitely be something I will speak loudly on!

Pa
Review №18

I had a great experience with Eli last week. He was fast and professional.Great service overall..

Jo
Review №19

Excellent service! they came to my house and repairs were done fast.

La
Review №20

Javier Rodriguez from RockChip USA was very helpful describing to me the process and what all he would be doing to repair a crack what was growing on my windshield very respectful did an awesome job I would definitely come back and or recommend this young man.

Tr
Review №21

Had to get my convertibles windshield replaced. All other places sounded unsure and were all over the place about cost and ability to even get the windshield, let alone install it as convertible windshields are no easy task. Technician was extremely meticulous with over 15 years of experience under his belt. Even added some repairs to where the factory messed up. Cost was high for parts, as I only wanted premium European glass and they only use premium high grade glue, but was great deal on labor. They did an amazing job, no broken tabs, lost screws, missing pieces, that you usually end up with after car repairs with dismantling. Everything put back together was flush and solid and symmetrically perfect. Would HIGHLY advise going to them if you are looking for very highend quality work at a slightly higher price than the much worse cheapy low skilled places out there.Just remember you get what you pay for.

Ro
Review №22

Great and fast service! James, at the Fry Road location, did a great job on our windshield repair!

Do
Review №23

Very honest feedback from Matthew on what the repair would yield

K
Review №24

Great service. Fast, friendly and convenient (came to my house). Definitely recommend.

Br
Review №25

Used them for a windshield repair and it was faster than I thought. Their staff was professional and courteous. Will definitely use them again.

Th
Review №26

Awesome repair! Javier did an excellent job!

Ab
Review №27

Came to my house and only took about 30-45 min to fix 4 chips in our windsheild! Will def use them again! Very satisfied

Qu
Review №28

I dont usually write reviews, but these folks really need to be recognized for their level of service!

Al
Review №29

Javier R.Good service, fair price

Ni
Review №30

Very easy, scheduled an appointment and the next day they came to me and fixed my window. Couldnt ask for better service.

Da
Review №31

Great customer service! Repair tech was very polite, clean and quick! Highly recommended!

B.
Review №32

Great service. Took care of me at the last minute on my Jeep.

Jo
Review №33

Great fast service and professional. Will def use them again.

Je
Review №34

This kid was great, experienced and knowledgeable

Re
Review №35

Crack started getting bigger after a week.

Sh
Review №36

Fast, professional and the customer service was amazing

Ti
Review №37

Great service and extremely convenient !!

Sh
Review №38

😀🤘🔥

Information
18 Photos
38 Comments
4.6 Rating
  • Address:1322 FM 1463, Katy, TX 77494, United States
  • Site:http://rockchipusa.com/
  • Phone:+1 713-534-4807
Categories
  • Auto glass shop
  • Auto repair shop
  • Glass repair service
Working hours
  • Monday:10AM–5:30PM
  • Tuesday:Closed
  • Wednesday:10AM–5:30PM
  • Thursday:10AM–5:30PM
  • Friday:10AM–5:30PM
  • Saturday:10AM–5:30PM
  • Sunday:10AM–5:30PM
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