The parts guys are awesome. Super helpful. Specifically Mike and Ben on the weekends. Worked with Mike today who was extremely squared away, knowledgeable, fast, and friendly. Couldn’t ask for much more than that. Keep up the great work guys!
Good friendly staff. Efficient an helpful.I recommend that you purchase your trucks and box trucks here.
Ive been doing business with Westfall for almost 50 years. They have the best guys in the parts department and they always have a great inventory. Rarely do they not have what I need in stock.
Friendly and efficient, trustworthy, do recommend, will return. Im a new owner of a large diesel, and this place welcomed me kindly and explained how things will work. Great location, great and polite staff. I will be returning for my vehicles maintenance. Thanks and great job!
Dropping trucks, please bring back 24/7 delivery through service. thanks for electric hoist
I spend a lot of money here. I wished the prices would not ne jacked up just because there is a shortage of those parts.
Professionals....will to assist
Reasonable mark-ups. My only gripe is the lack of ability to get a truck and trailer into their lot easily so I can pick up heavy truck parts.Maybe a deal with the neighboring Rapid Ways leasing or something so we can actually walk over to parts to get stuff when we dont have a place to drop the trailer or need to pick something up quickly.
Better have your Vin Number with you.
Light duty got us in and out super quickly, had a bolt in the rear tire and was late getting to the airport. They helped us out without blinking an eye.
This is a great place to have your truck serviced. They are nice and friendly.
Good people
Great service department experience.
They take forever to do the service. No complaints about the service done. But they do take really long time to do it
I think this is a very good place to buy your heavy truck part needs, they have great prices on parts like brake drums brake shoes etc in the kind of like will match other vendors part. I was just up there this afternoon with this Corona 19 going on I thought they did extremely good customer service thank you guys
Went out and beyond to help me out . thanks guys. They open on the weekends witch is great.
My go to place to service my truck. Good people
Love this place very knowledgeable staff
Westfall has never done me any favors since I bought my first new work KUV. The last experience I had was comical. After being called to pick up my vehicle and given my keys I walked to my truck and I noticed my tail light was hanging out of the back of the truck. Definitely not ready to go. I asked the service associate at the desk and he came out and attempted to put it back together himself with no success then left without saying much. After waiting a considerable amount of time I just put it back together myself. Not up to par on vehicle service in my opinion. At least put stuff back together and check it when your done. Hopefully management checks this stuff and makes changes. I will return but for warranty work only.
Really a bunch of cool people that know their jobs
Buy parts somewhere else. They charge restocking fee from any returns, claiming on pandemics low profit and weekends working. Tattoo guy is rude with wrong attitude to customers.
Steve Cannon is the most knowledgeable write up a man in Kansas City. He definitely knows what hes doing, thank you for a great experience
The people are very nice and friendly will help any way they can
Great customer service. Though often I cannot get the parts I need in it they have to be ordered. Wish they had a little bit better on hand stock of their parts.
Great staff working here! They are helpful and knowledgeable! Fast service too, they’ll help you out find the right part for your vin!
Open 24 hours Monday to Friday and has been very helpful with parts.
Very excellent customer service. They really help me with everything I needed and explained to me in a very professional way. Everyone here is very friendly.
Good place to go for GM parts they stock about anything you need.
Very handy place. I usually find everything Im looking for for a fair price.
Great service! Super competent
Friendly staff. Always have what we need for parts. Prices are comparable.
Very easy to work with. Was in and out for a warranty on my Sierra in no time. The process of getting it evaluated and getting it fixed were a breeze.
Good people working weekend parts counter!
Always have friendly, knowledgeable staff assisting us.
Debbie in the service department is awesome and always so friendly! Great place for Isuzu purchases and repairs
Excellent customer service and great people work there specially kyle.
Great customer service friendly staff good prices
Cant say enough good things about this place one of the best wholesale dealership in town
The guys was very nice with me. I found everything i need for my Volvo truck and i didnt expect such a low prices.Thank you
The service department works on all sizes trucks, appoints r suggested, they do great work &r very friendly and helpful. They will explain whats wrong and what it will take & cost to fix the problem.
Semi truck parts
Theyre rude and dont care. Theyre lazy and wont even try to help you unless you have a vin. In my opinion I would to find somewhere else to get your parts from if you can and steer clear of this place.
First class, everyone is over the top nice, comfortable waiting room and fast service
Love them all!!!! They take great care of your vehicle and you
Humble environment and respectful. Ready to serve you.
Firestone took all day and couldnt get a wheel off our truck to change a tire. These guys know what theyre doing and got us on the road. Thanks
The staff is very helpful when getting parts for our company vehicles.
Really nice people parts are over priced
Had a good experience with them, it’s so nice that They’re open 24/24 - anytime solve problems
Ordered a part, 2 days later drove 45 min to pick it up. Once I got there they didn’t have it and operantly never ordered it.
Always very helpful and knowledgeable
Great service! And open 24 hours on the weekdays
Had my RV in for service after 10 days work still not complete made appointment to pick up next day to take somewhere else and still had to wait over an hour for motorhome to be able to drive home2
Nice People
Friendly fast service!
Caring and genuinely great customer service!
Slow service even four-will call
When you need Volvo parts in Kansas City make this your first stop
Decent service in the parts department
The part store that has what everyone else dont.
Ed in parts will go the extra mile.
Westfall is great
Parts very helpful and friendly staff
Great place to buy from.
Great parts department
Fantastic service
Good service
Ok
Ok
Very business like but friendly
Because of Jaron Harden
Great customer service
Great hours
Used by work.
Good store
Fast, and friendly
Takes a long time
Its ok
Great parts dept
Knowledgeable.
Open 24/7
Good
Great
👍👍👍👍👌😃
Great
They are not very kind to customers