First of all, the staff here is awesome, timely and honest. They updated me all along the process. They provided all the information they had on the repair I needed - this includes TSBs. The price point is average for automotive work, but the quality of individuals I feel like is above average. Namely, Ron and the various techs I had to work with. I would not hesitate to send my vehicle back to them.I signed off on a $800 inspection of the transmission, but the lead mech tech called me and said, sir this may not be necessary, and I dont want to charge you if I dont have to. How can you beat that?Thanks Dunshee, and Ron in particular.Best Regards

The folks here are awesome! Their communication is 5 star in itself. Ryan kept me in the loop with each thing that changed. My car looks amazing and I can’t forget to mention the wash and wax! She shines like new. I would definitely recommend Dunshee to anyone looking for body work. They’re fairly priced, they do excellent work and they communicate well! Thank you Dunshee!

Very friendly and professional people. They made the process so easy and stress free, and took care of everything. My car came back beautiful and looking brand new, inside and out. Definitely recommend and will use again if needed!

My front end was hit by a shredded semi-truck tire and cracked a piece of my front end :/ I was initially irritated but now very thankful for Dunshee Auto for easing my frustration! They were extremely professional and on time with my repair. They even cleaned the inside of my car and it’s beautiful! If I ever need additional car repairs I’ll definitely be going back to Dunshee’s! :)

Dunshee has been doing flawless work for me for years. Their office is super professional and clean, which, as a woman, is important to me if I have to sit and wait for my rental car to arrive. They even have cold bottled water available in the waiting area. They keep me posted by phone and/or text so I know what to expect. I have used another body shop that someone recommended only once; the experience wasn’t bad, it just wasn’t the Dunshee experience. One more plus…Dunshee is very Covid-conscious, which I appreciate immensely.

Dunshee is high quality body and repair shop. The customer waiting area was spotless and well maintained. Customer service was great. Repairs were done within the estimated budget and sooner than expected. My car was returned in better condition (outside and inside) than when I dropped if off. I recommend Dunshee without hesitation.

Although the repair took longer than originally planned, we were regularly notified of the status and progress. Repair looks great! Hope to not need them again but would return without hesitation if needed.

I was involved in a small accident and my insurance recommended Dunshee, I gave it a try and I was not disappointed. Took my car there on Monday and got it back the next week. They were great and kept me informed the whole way. They did a great job and its as if the accident never happened. I definitely recommend.

Called to get a quote on getting some Cab corners and rocker panels done and they wouldn’t work on my vehicle bet it was too old. I would recommend going to Grand Rapids about better shops and they’ll step up their game and take care of you.

I was hit by someone running a light and my insurance company recommended Dunshee as one of their top body shops. I wasn’t expecting to be impressed.Dunshee was able to get me right in. An employee (Ryan) met me at my car and went over what was expected of the repair. Ryan was knowledgeable and friendly. I received daily texts of the car’s progress. It was ready as expected. The work was excellent.Highly recommend Dunshee.

They dont call you to tell you its going to be longer. I had to call them on my way to the shop to find out itd be another week. And than another and than another. The customer service was terrible they over quoted and the work is okay at best. Dont go here if you need your car back soon. Definitely dont go here if you expect them to call you with updates. They prolonged this ordeal for more than a month and a half past the quoted time. Ridiculous to say the least and unacceptable for a business to run like this.

I am blown away by and so grateful for the job the Dunshee team did on my Subaru Crosstrek! My rear hatch was smashed by a branch falling in a strong windstorm and tiny pieces of glass covered nearly the entire interior of my car. They replaced the rear hatch and re-connected and matched everything perfectly. Not only does the outside of my car look **pristine**, they managed to completely remove all of the pieces of broken glass from the inside. The broken glass was honestly what had distressed me the most as I worried I’d be finding pieces in there forever and that it might not be safe for others to ride in the back seat for that reason. Instead it’s like it never happened! They even cleaned the floor mats which now look brand new again. I would highly recommend this team for any body work or detail repairs.

My truck received a heavy dose of hail, golfball size to baseball size. It was so bad Dunshee had to replace the hood and roof of my F150 and fix all the other dents caused by the hail. The truck looks newer than what it did before the hail damage. Body and paint work was top-notch. I would highly recommend them to anyone whos car vehicle is in need of body repair and or painting.

Great people to work with when your ride is injured and you need a good dienostics of the entire situation for the repair and they keep you informed thru the entire process and you arrive on the other side with the car fixed as it looked before anything happened ! Would recommend this shop to others and the brotherhood of muscle !! 2017 dodge challenger T/A in Green Go, theyre treat you with respect and back what they say and do !!!!

I hit a deer... Dunshees went above & beyond! They did an AWESOME JOB! Very professional & extremely helpful. I tell everyone go to Dunshee they will take great care of your vehicle!

Very friendly, professional, and cared about me as well as my vehicle. I was updated regularly about the status of the repairs. Once I needed to be contacted, and the manager even apologized for reaching out while I was on vacation. They are very caring to take special notes like that and remember those things. I definitely recommend this body shop to anyone! Top notch customer service and quality work!

If your insurance company recommends this company dont take it to them they ruined my vehicle and then had the audacity to tell me it wasnt there fault I made the mistake of bringing my vehicle here only for them to damage it worse and refuse responsibility! Thankfully another mechanic has looked my vehicle and has determined the damage was done by a lift gee I wonder whos lift that was. Extremely unprofessional establishment that pays google to hide their poor reviews and on top of it on further investigation they openly have reviews on here left by bots. I.e. not real people just a program used to make it look like people are leaving positive reviews.

They lifted my Jeep 2.5 and gave me an alignment as well. I felt that the value given was very high. They went the extra mile by giving me daily updates, washing the outside and inside of my Wrangler (smells better than when it went in) and overall did great work. Best part was they had parts in and installed the very next day. Very quick, easy, and great work!Scott was my sales rep, very professional, no issues or complaints. Gave me sound recommendations and was punctual and willing to deal with my many phone calls.Thanks Guys!

My family has relied on Dunshee for many years and will continue to do so! The staff is so friendly, helpful, and accommodating. The work they do is top notch!! The area repaired on our 2019 (almost new) car looks better than the factory body work!! 10 out of 10!!

Dunshee is a great place to take your car if you need it to be work on. They’re very professional and wouldn’t disappoint. They’re also very helpful in difficult situations and give you helpful advice on the next step. I highly recommend taking your vehicle here, the great team won’t disappoint you.

Dunshee is the best body shop in town. Ron and team are professionals who work like a well oiled machine. Communication is consistent and work is done quickly. Especially in an insurance situation, Dunshee shows compassion and kindness and takes the stress out of the process for you which is so nice! We have and always will go to Dunshee. Thank you!

Professional and friendly staff. The repair was excellent in a better than timely manner. Was an awesome experience. I highly recommend Dunshee Body and Frame.

Very nice staff, kept me informed the entire time. Id definitely use them again.

Our roof was rusting out by the windshield on the passenger side about two years ago and had dunshee fix it, well come now it started rusting out again. The area from the factory lasted only 10 years, but dunshees fix only lasted two. Took it in, they took zero responsibility for it coming back again.

Great people who are very professional and care about getting your vehicle repaired!

So happy with the customer service and quality of the work I had done on my car!

They were quick and professional.

High quality work, top notch employees, will work with any insurance company, they explain all repairs in detail if you ask, flexible arrangements with stingy insurance.

We have never dealt with a body shop or rental cars before. Dunshees stepped up to the plate and helped us thru the whole process. Best customer service ever. From front desk to backend. Constant communication. I would refer them to anybody.

Best auto body shop in SW Michigan.

So far, excellent customer service and I know many people with exceptional results, they were highly recommended so I expect my car to come back in better condition than when I bought it.Edit:I was right, car is in excellent shape, I highly recommend these guys. Great customer service and communication BRAVO

I have had nothing but Awesome experiences in dealing with Dunshee body and Frame. I recently had two vehicles worked on by them a car and a truck and they both looked absolutely beautiful when I got them back (and I am a very picky car person). They do high quality work and deliver on what they say they are going to do. One other nice thing about this business is that they want to do what is right for the customer not just for the insurance company or for the sake of getting the work completed but because quality in their work matters to them and it shows. As long as they remain in business I will always take my families vehicles to Dunshee Body and Frame for any thing that we have needs for, Great job folks, keep up the Awesome work!!!!

Dunshee is by far the best in Kalamazoo! Progressive customers get first dibs too!

Good work, was not done on time

Great customer service, timely, knowledgeable, and dependable.

Very efficient, professional and exceptional work. Office staff were outstanding also. I will go back if I need body work in the future.

Used them twice and both times, excellent service.

Body repairs done very professionally.Was kept advised every step of the process.

Amazing customer service - and they went above and beyond with an interior detail of a very dirty car - thank you Dunshee!

They have great customer service and do great work. You wouldnt even be able to tell my truck was ever hit. When they accidentally ordered the wrong grill they made it right, right away. They even went as far as to go out and buy my light up trailer hitch cover and installed it. Would highly recommend

Everyone at Dunshee was great, professional and courteous.

They do get body work and on time work. They told me 3 to 4 days for a repair from a deer on my suburban and they were spot on and the repairs look like factory new. Would recommend to anyone needing body work.

Excellent. Very helpful. Went above and beyond.

Dunshee is great on every level. High quality work with super responsive and friendly staff. Ive dealt with some shady car repair places and if youre looking for the opposite of that experience, Dunshee is where you should take your vehicle.

Great communication and excellent work done on our vehicle.

I highly recommend Dunshee. They performed the body work and you cannot tell it was ever damaged. They even detailed the interior so well it is like I got a brand new car.

The guy Ryan did an awesome amazing job I was very pleased

I am very pleased with this shop. They have a 5 star rating and I now understand why. They are the best!

They are professional, helpful and most importantly honest. They have gotten out of their way to help us resolve a severe issue.

Excellent work.

Friendly, great communication on my vehicles progress and repaired my car to like new condition.

I was in an accident with a deer. Dunshee took care of me, my car and my rental (that was covered under my insurance). They are an amazing team, I would recommend anyone and everyone to this shop.

Hit a deer over Memorial Day weekend so the shop was closed until Tuesday. I got a phone call from them with the initial estimate before noon...on Tuesday! They hopped right on the process. I sent them my insurance information and they handled the rest. They sent me continual updates throughout the whole process. They gave me an estimate that it would be done on a Friday by the end of the day, but got it to me on Wednesday at noon.Not only did they do great work on the repair itself, they were super friendly, professional, and helpful along the way. I would highly recommend Dunshee Body & Frame!

Dunshee staff was very helpful. They arranged my rental car pick-up. They kept me informed through the whole process. The work done to my car looks amazing and them cleaning the inside of my car was an added bonus!

They were amazing at Dunshee Body & Frame... My car looked amazing and they even vacuumed and cleaned the interior that was a Bonus for me!! THANK YOU SO MUCH FOR THE GREAT SERVICE! I will definitely let friends and family know about Dunshee!

Great communication. Worked hard to meet my unique time frame for the repair. Fix looked great. My car was returned clean and detailed. Highly recommend!

Quality and professional. I especially enjoyed my experience with Terri W. At the front desk! She was so helpful

High quality and professional body repair and paint on my 2013 Audi A4

The work completed on my car was exceptional. It looks brand new. All the lines are right where they should be and the paint and clear coat are perfectly blended with the rest of the car. Their master technician is a body work wizard.

Very seamless experience. The work was done on time and was done well. They kept us updated throughout the entire process, which made planning a lot easier.

Dunshee was totally professional from start to finish. The quality of workmanship and dedication to excellence is very much appreciated. Communication was seamless and they answered all my questions. They treated my truck like it was their own and I very much appreciate that. They even hand washed it before I came to pick it up!! I will definitely use Dunshee for all my auto body needs in the future.Thank You!

Great work. Detail oriented. I would highly recommend.

The Paintless Dent Removal ( PDR ) worked perfect and exceed my expectations.

Great service all around....from start to finish. Very happy

This is my second vehicle taken here for accident repairs. The paint and body looks great but mechanically Ive had on going issues since getting my vehicle back. I wont be bringing any future vehicles here again

Top notch service.... Thank you Andy for the great install.... will be recommending to many friends and family...

Great repair shop. Attention to detail and safety while my vehicle was getting repaired.

Quality work done on time. Top notch customer service!

Great communication. Well recommended by satisfied customers. Excellent service and professional staff. Dunshee did a wonderful repair for us.

I’ve had my cars in a few body shops, but Dunshee by far exceeds all quality of work. They warrantied my paint from when a car wash damaged my car. They also detailed the inside at no cost as well. If anyone needs work done, I definitely recommend this shop!!

Very thorough and professional.

Did great job. Informed every step of the way. Car looked like brand new. Interfaced well with my insurance company, taking that burden off of me. I was a returning customer and will go back, God forbid I need more work.

Great job fixing the damage to my car! Very friendly and helpful staff!

Courteous and Professional Service.

These guys do great work. They specializing in Insurance/ Auto accident work

My repair came in at less than the estimate, it was finished when promised, and I really appreciated the daily text updates! My car looks better than when I dropped it off - they cleaned the inside!

Very professional. Performed the work and kept me informed.

Extremely professional and customer service is top notch.

My car died in their parking lot & they replaced the starter the next day! THANK YOU SO MUCH!

Repaired collision damage on front right sides

Bought tires online and needed to have them installed and balanced. also I was in need of an all wheel alignment. So I decided to give dunshee auto body a go because I figured they would do a better job then some chain automotive tire place. I definitely made a great choice. My mustang drives like its on rails. Rides Very smooth and drives straight on highway with no pull in either direction. I work during their business hours. However it was as easy as dropping my car off after work and picking it up the next evening. They called me when my car was done. I paid over the phone. The part I really appreciated was not only did they leave my receipt in car, but they also had a print out of my alignment specs before and after they worked on it. Great work and customer service Dunshee auto body and frame. I will be a returning customer in future. Forgot to mention how good on pricing they were!

They over promised and under-delivered on repairs time. They added over 5,000 dollars in supplemental repair expenses and still added the 1,000 dollar deductible onto our final bill. While waiting for repairs, we spent thousands of dollars on rental vehicles. By the time we checked out our van was missing a cover for hanger hook and a tow bar hook cover was missing from the bumper. They did not originally offer discount or apologize for the extensions of estimated repair time. However, the owner did eventually follow up, and was very considerate. Thank you!

Honest service. Car was towed here when totaled. They did the best they could to inform me of what the insurance companies would do.

If you are told to come here by your auto insurance company, ask to go someplace else. This place is a rip off. Car was rear ended. You couldnt even tell anything was wrong with the car. However, yes, the impact bar was broken and the rear bumper as a whole needed to be replaced. BUT they tried to say the hatch needed to be replaced, too. They parted it out piece by piece: wiper, wiper motor, window, etc. All in all they said car was considered a loss. $4200 to fix it. The car is 2007, 74,000 miles. no rust, dents, problems, etc, car is in EXCELLENT condition. and with their estimate being so high, it was considered totalled. took it to another reputable auto body shop R&M and they are fixing it for about half the price - AND hatch didnt need to be replaced, just fix and paint the dent due to impact of bumper. There was no need to replace the wiper, wiper motor, window, since there was NO DAMAGE TO THE HATCH other than a minor dent. DUNSHEE is NOT a very honest business. They have not changed even over 10 yrs ago when another car was taken there due to insurance recommendations and they totalled that car, too. Took it to another auto business and they fixed it and insurance didnt total it. GO SOMEPLACE ELSE OR GET A 2ND OPINION BEFORE ITS TOO LATE.

Extremely friendly service from start to finish. Their knowledgeable staff walked me through everything and made the insurance repair painless. They even detailed the inside of my car for me, which I did not expect.

Absolutely fantastic job. I got into a hit and run accident, Dunshee did a great job working with my insurance to get my car fixed. They did fantastic work and kept me in the loop the entire time with updates. When I went to pick up my car both inside & outside had been cleaned. I highly recommend Dunshee to anyone who’s car needs bodywork.

My very first experience with dunshee and I found out they went above and beyond anything I ever expected I will recommend dunshee to everyone I know thank you for not only repairing my car but for cleaning my car and fixing my gas tank you all are great 💖💖💖

Outstanding workmanship, fantastic customer service, on time, and goes extra mile to assist customers!

Excellent service. They do what it takes to make sure your vehicle comes back to you better than it was before the accident.

Fast, friendly, good communication and easy to work with.

Impeccable workmanship. I’d highly recommend Dunshee for all auto body repairs. The receptionist is super friendly, the waiting area is clean and inviting, and Ron’s customer service is second to none. Thank you Dunshee!!

Great Service! I had a huge gauge on my rear bumper and I cannot even tell it was there. They did a great job, were fast, courteous and worked well with my insurance. The gals in the office are right on top of things and I have absolutely nothing negative to say about my experience with Dunshee. I wouldnt hesitate to recommend them-they were awesome! Thank you!

Great friendly service! They fix your car like new

Excellent customer service!!! We were told by Auto Body USA that it would cost close to $1000 to fix our bumper that was hit in a parking lot. Dunshee buffed it out for free right on the spot. Joe the owner helped us and was kind, friendly and honest. I would definitely recommend Dunshee!

Dunshee does the highest quality bodywork in the Kalamazoo area. I have had collision damage fixed elsewhere and been greatly disappointed. Never at Dunshee. The insurance company totaled my car out this time. Bummer. The only negative at Dunshee is that they are expensive. But, with collision damage you get what you pay for.

They went above and beyond my expectations

They do very nice work on your vehicle. And the people there are wonderful

Very friendly and always willing to help. Highly recommend them and their professionalism

Overall great bunch of guys

Dunshee is the best place to say goodbye to your beloved car. Everyone is understanding of your incredible loss and they are there to ease your pain every step of the way. Ill always remember my last view of my sweet little car in the dunshee graveyard.