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The SleepZone Mattress Centers
3100 Bristol Hwy, Johnson City, TN 37601, United States
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The SleepZone Mattress Centers
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Co
Review №1

Chris was absolute pleasure to work with. He helped us decide which mattress would be the best for us as well as answered any and all questions I had. He took the time to explain all the features and benefits we would get with the mattress. His knowledge and professionalism cant be beat! Thank you for all your help, it is greatly appreciated.

Au
Review №2

We had such a great experience with Steve Stonick today! This was our first time buying a mattress together. Steve was sure to cater to both of our needs and help us stay in our budget. The showroom is very clean and well organized. It was overall a great experience. Thank you!! -Zach and Audrey Cross

Mi
Review №3

I had a terrific experience with SleepZone! Mark and his team helped me pick a mattress within my budget, and didnt push me to get anything I couldnt afford. Their delivery drivers were very helpful; they went above and beyond to set up the new bed, going so far as to put our old bed in our guest room. This was beyond helpful for us. Were loving the new bed! I appreciate the service I got from SleepZone. Id recommend them to anyone.

gr
Review №4

Great experience at Sleepzone. Chris was very helpful and friendly. He showed us a variety of selections based on what we told him we wanted, and helped us to find exactly what we were looking for. We were pleased the mattress was in stock, and we didnt have wait weeks for it to be shipped. Thanks Chris!

Br
Review №5

We needed to replace our 10 year old mattress that was giving my wife problems sleeping through the night without various aches and pains. Will Smith was very accommodating guiding us through the process of choosing the right mattress for a good price. We also appreciate the prompt delivery, setup, and removal of our used mattress. We purchased a mattress for a guest bedroom a couple of years ago, and we wanted to return to Sleep Zone so we could help support an excellent local merchant. Thank you.

Ky
Review №6

We stopped in the Sleep Zone on a rainy Sunday afternoon looking to replace an old mattress. We hadnt looked at mattresses in 10 years so needless to say much had changed. The salesman, Chris, was so helpful, informative and PATIENT as we spent over two hours making our decision. We appreciated all the information he offered and how he was not pushy at all. We had a great experience at Sleep Zone and would recommend Chris to anyone looking for a mattress!

La
Review №7

SleepZone Mattress Center in Johnson City was the only choice for me in purchasing a new mattress. The Sales Manager Steve Stonick was very helpful, kind and above all patient in helping me with my purchase selection. They have top of the line mattresses and want to help you choose the perfect fit just for you. I highly recommend visiting this location. You will be happy and sleep well for years to come.

Sh
Review №8

We went to SleepZone on Friday evening after having a couple of not so great experiences at some other local mattress dealers. The salesman, Chris, was very helpful and patient. Chris answered all of our questions and suggested a mattress that served as a starting point for us. The first mattress was very close to what we were looking for, but based on our comments Chris recommended two additional mattresses, one of which we think will be the perfect one for us. Chris never tried to pressure us into making a purchase and even suggested that if we couldn’t really tell much of a difference between our final two then to go with the less expensive one. Thank you to Chris and the SleepZone for creating such a pleasant shopping experience.

As
Review №9

My husband and I went to a few mattress places to purchase a new mattress. We stopped by the sleep zone just to look around. We were greeted by Steve Stonick he was very pleasant and new a lot about the different types of mattresses, once we had decided what our choice of mattress was he gave my husband and I so private time to discuss what we wanted. No sales pressure at all! Would recommend sleep zone to anyone!!

Do
Review №10

Steve welcomed us as we entered the door. He asked what we were looking for and showed us several models. He was very pleasant and was not pushy. We liked the adjustable bed and Sealy mattress we were shown and purchased. We bought sheets also. Steve talked to us through the whole purchase process. So glad we stopped by the Johnson City SleepZone to just take a look. Cant wait for our new bed to arrive.

Je
Review №11

Steve Stonick’s knowledge of the products helped me pick the perfect mattress for my back condition. I purchased my mattress on the weekend and they were able to schedule the delivery within 2 business days. I would high recommend shopping at The Sleep Zone if you are looking for high quality mattress backed by superior customer service!

Ja
Review №12

Wonderful service today from Steve Stonick when we purchased our new mattress. He was very helpful and friendly. We will definitely be back for future purchases and will recommend Sleep Zone to others.Jack and Lisa Campbell

Li
Review №13

Erik was sure to be around when we needed him, quickly introduced us to the system of mattresses and immediately asked our budget to make sure we were looking at beds in our price range. He was super helpful and was happy to step away while we checked out mattresses rather than standing over us or pressuring us into choosing quickly. He answered any questions we had honestly and concisely; it was a stress free and successful visit!

ke
Review №14

Chris was very helpful and even gave me something to drink during my short visit. He had me in and out of there in no time. The selection of mattresses is excellent. Please go down & visit them for your bedding needs!

Au
Review №15

5-Star Service!Chris was extremely helpful and patient as we shopped for our new bed. Instead of just showing us the highest ticket items, he genuinely cared about our needs and what was the best fit for us. In general, SleepZone is very hospitable, and we felt very welcome. Thank you, Chris Wiley, for your impeccable service!-Audrey and Jason Anderson

Sa
Review №16

We had an excellent experience at the Johnson City sleep zone! We spoke with Chris when we arrived and he was very knowledgeable in helping us find the mattress that was right for us! We will definitely be recommending this store to any friends and family in need of a mattress!-Sadie & Rickey Carter

Ja
Review №17

We had a great experience at SleepZone, we won a nice pillow in the Labour Day balloon pop🎈 and Steve Stonick was very knowledgeable and patient as I sampled all the mattresses, more than once.We got free delivery and old mattress removal, the delivery guys were super nice and funny and punctual, thanks Wendall!We would definitely shop here again.

De
Review №18

I Just moved to town from out of state and needed a new mattress set. After reading the reviews on line, I decided to go to Sleep Zone Mattress Center in Johnson City first. I’m very glad I didn’t waste my time going all over looking in other stores. I purchased a queen silver chill firm hybrid mattress with Sealy box spring set today. I was very pleased that they had it in stock! During the pandemic it’s been hard to find anything in stock. Steve was very patient with me and let me bounce around on several mattress and even gave his personal review after I told him which mattress I was leaning towards that it was in fact the mattress the his wife had selected for them to sleep on and he was very happy. He was friendly and helpful in all areas of the sale. Delivery was set up for the next day. If you are looking for a stressful shopping experience for a new mattress, I highly recommend going to Sleep Zone Mattress Center.

Li
Review №19

My parents needed a new mattress and had always sacrificed so their children and grandchildren could have the best. Today, their daughter was determined that they were gonna get the best for once. After 83 and 81 years, they more than deserved it. I had done a little research, but when Steve met us I could tell he was the expert for this purchase. He guided us through every question and answer to where we could ALL understand how to choose what would be best for my parents. I have not found the sincerity and personality of a salesman like he projects in a long time. The time, attention and conversation he shared with us was worth a million today while picking out the perfect mattress set for my parents. A salesman like Steve is not found except in very few places these days. I would highly recommend Steve and The SleepZone to anyone I know for their knowledge, professionalism, and sincerity in purchasing a new mattress.

Ju
Review №20

A few months ago my husband and I visited the Johnson City store for the first time. The salesman was not pushy and gave us time to look and try different types of mattresses. He was very helpful in directing us to the one that would best fit us. We were not ready to buy that day but did return last weekend to make a purchase. We chose the Serta Posturpedic Hybrid mattress. It was delivered just 3 days later. So far we are very pleased and have rested better than we have in years. Thank you SleepZone

Ca
Review №21

Steve Stonick was very helpful and patient as we worked through the process of determining the best mattress for us. We shopped around but came back to SleepZone. Highly recommend.

Jo
Review №22

As a repeat customer we came back expecting excellent service and your Rep. Steve delivered. He is extremely knowledgeable and was fun to work with. Thank you.

Va
Review №23

Steve at sleep zone was so helpful the first time I went in with my husband to help find my mother-in-law a mattress comparable to the one we have that is no longer available. He asked educated questions to help us narrow down what we were looking for. And then two weeks later coming in, with my mother-in-law, he let us try several different options without pressuring her into one and just telling us the differences and price points. After discussing which we thought was best he let us know what he had in stock and also how long it would take to order one from manufacture. Everything was done without pressure on buying one now, and just informing us about prices, availability and what the differences between traditional, hybrid and foam were. Great experience!

St
Review №24

We could not have been any more impressed with the service we got from Chris Wiley. Outstanding customer service, nice guy, very knowledgeable and had a ton of information for us on every different mattress we laid on. It was a pleasure doing business with him. We were just going to look and compare but after a few minutes we knew we were going to buy there. Really a pleasant way to do business.

Jo
Review №25

My family has purchased all of our mattresses from The SleepZone for over 25 years. We would never use anyone else. I recently wanted to purchase a larger bed. When I went to SleepZone, Chris Wiley, the Store Manager helped me. He was so professional, courteous, helpful and knowledgeable, and was able to help me find the perfect mattress set for me, a side sleeper with shoulder issues. Zero pressure, no rush. The store is always immaculate and organized. It was just a really positive experience. The delivery men were excellent, as well. They called ahead, and arrived right at the appointed time. They worked quickly and carefully, and also took away my old mattress set. The actual delivery and haul off was free. The entire experience was 100%, as always. I highly recommend The SleepZone for all your bedding needs.

A
Review №26

I recently moved into town and needed to find a new bed and frame. Steve was of tremendous help letting me decide which one to pick. I was never rushed so I was able to take my time in the decision. Looking forward to my purchase delivery!

Em
Review №27

We had a great experience today with the Johnson City location! We have been to multiple stores in East TN and in NC in search of an adjustable base. Chris Wiley showed us all our options and romanced us into the perfect fit! We left confident in our decision and support! Thanks so much!

Ha
Review №28

Steve Stonick was very helpful today. He showed us many options, and allowed us to make our choice! Thank you! We really appreciate it

De
Review №29

The minute we walked in the door Steve greeted us and let US tell HIM what we wanted,needed and could afford. Right away he knew what mattress we were looking for. He encouraged us to lay on the bed, and explained the features to us. NO pressure! He encouraged us to try other mattresses and explained what the difference was between them. The entire time we were there, there was no pressure for us. The store itself was clean and quite. Just the right atmosphere to buy a bed.

Pa
Review №30

We had looked several places for a mattress before we stopped at SleepZone. Chris met us at the door, was very friendly, listened to what we were looking for and showed us several mattresses that would fit our needs without being pushy. We chose the one we wanted and was told it could be delivered that next day which was great. The two guys that delivered was very nice and considerate of getting our old mattress out and the new one in without any damage to our home. So thank you, SleepZone.

Sa
Review №31

Went into the Johnson City store today and was not sure I would be making a purchase today. I told Chris I was just looking and he was fine with that. He was very knowledgeable and friendly and I ended up buying a bed today. Chris explained the difference between the different types of beds and I was able to make an informed decision. I would definitely recommend anyone I know looking for a bed to visit this store.

To
Review №32

Awesome service and prices! Five stars all around. Thanks Chris!

Ca
Review №33

Today Steve Stonick helped me pick a mattress that I wont need a stepstool to climb onto at night. He talked me through the ins and outs of coils and foam to settle on just the right one for me. I never felt pressured or rushed while browsing and he was very patient when I had an issue with my bank. All in all it was a very comfortable purchasing experience.

De
Review №34

Have shopped other mattress stores, but always come back to sleep zone. They have the best prices and the most knowledgeable and professional staff. Chris Wiley has always been there to help answers any questions and give superb service.

Ch
Review №35

Purchased a new Tempurpedic mattress this afternoon from Steve. He was knowledgeable, personable and asked questions about our sleep habits before making suggestions in the type mattress we were looking for. All our questions were answered, and he had a great sense of humor. Purchase process was easy and quick one we made our decision. Additional bonus is buying locally, knowing that if there is a problem, it will be dealt with locally, not at some mega-corporate call center. Highly recommend Sleep Zone and Steve!

Go
Review №36

Steve was super helpful, knowledgeable and friendly. He helped us pick the perfect bed we needed.

Tr
Review №37

Chris Wiley was very friendly and was able to answer all of our questions while providing a relaxed environment where we could really take our time and walk away without any doubts on our purchase.Delivery was exceptional with the moving team arriving earlier than expected and before leaving confirmed I had no other concerns.Best mattress buying experience by far! with a knowledgeable sales team and fair prices on quality products, highly recommended for anyone in the market for a new mattress.

Pa
Review №38

This is a second review for The Sleep Zone and Erick Biorck.The reason being I had to take advanyage of their one time only mattress swap out option (something not every store offers)I paid a lot of money for a mattress that did not work out for me after 9 days of not sleeping. Thank God the option was there to fix my situation.Again Eric made me feel a lot better even though the mattress I picked out did not work for me.He now had a better handle on what I really needed and what would not work for me. With his knowledge and kindness he picked out a few other options for me to work with. He also explained the difference in each mattress and the additional cost the swap would be for me. To have another cost increase is hard but the opportunity to be able to change out the mattress for something that would be a better situation for me is worth gold.When we decided on my second choice, Eric made me spend extended time on the mattress to make sure we were on the right track.All the products in this store are excellent in quality but not every mattress is the right one for each person. So my problem was solved with kindness and care from a great salesman.Looking forward to the mattress I should have chosen in the first place.I thank The Sleep Zone and Eric for what the company stands for.Quality and Caring & KindnessThank you,Pamela Sherman

Ra
Review №39

I dont particularly enjoy spending money for a mattress, but Steve Stonick made it much easier with his humor and personality. He is very knowledgeable and polite. He explained several differences between the models and helped me arrive to my decision. Thanks Steve!

Sh
Review №40

Chris Wiley was our sales representative and was very helpful throughout the process. We will also always use SleepZone for our future mattress purchases...their service is outstanding!

A
Review №41

Steve was great to work with. He guided us through our options and helped us pick the perfect mattress for us. He was very knowledgeable on the differences between the different mattresses. We even saved 5% during the pop-a-balloon event!

Je
Review №42

Just moved to Johnson City today and had the pleasure of working with Steve Stonick to buy a new mattress. He was very friendly, knowledgeable, and attentive to my needs. Overall great experience!! Thanks Steve!Jennifer L.

Ta
Review №43

My husband & I began out search for a mattress here at The Sleep Zone in Johnson City, we were greeting by Chris Wiley & he was so very friendly. He is extremely knowledgeable of all the mattresses in the store & very personable & made us feel at ease as we tried out each mattress. Once we decided what we liked we still felt the need to shop around a bit & Chris completely understood. He contacted us the next evening just to check in & let us know he was there if we needed anything (no pressure- I liked that). Once we decided, we went back to the store, on a day we knew Chris was working, & he remembered us & what we were interested in. He made us feel confident in our decision to purchase from him & Sleep Zone. We look forward to receiving our new mattress & would highly recommend Chris @ Sleep Zone, in Johnson City, to anyone in search of a better night’s sleep. Thank you, Chris!

Ly
Review №44

Steve was extremely helpful. He shared all my options and helped me make the best decision for my family. He was patient and supportive of my needs.

Ha
Review №45

My husband and I are newlyweds looking for a new mattress after sleeping on hand-me-downs for years. We were looking for something brand new for us. Steve Stonick helped us out and found us something in our price range while also giving us some options and not pushing us towards something more expensive. He told us about the free delivery, installation, and removal of the old mattress and that was very helpful!! He even managed to find the mattress we had picked in stock without having to wait on an order. Our time at sleep zone with Steve was quick and easy! We appreciated it very much and would definitely do business here again!

Ka
Review №46

Went in and talked to the owner and he turned us over to Steve. Both were very friendly and helpful! After a brief explanation of preferences he showed my husband and I a few options. Its worth noting that his first suggestion was what we both wanted in the end. He was happy to show us other options but he nailed it the first time! Overall great experience. No pressure sales is always a plus.

Jo
Review №47

We received excellent customer service, low pressure and geared to what we needed and our budget. Delivery was as promised. Excellent experience, would shop here again.

Lo
Review №48

Chris was so kind. I felt like he was truly looking out for our best interest and he helped us buy a product that was the best for ourselves

Jo
Review №49

Very helpful and listened to what we said as far as price and type of mattress we wanted. Had no issues and would recommend to someone else.sales person steve Stonick help us find the perfect mattress.

Be
Review №50

I had a very positive experience. Steve was polite and very knowledgeable. I have been doing business here for over twenty years. I have always felt The Sleep Zone was fair and truly wanted to make me a satisfied customer.

mb
Review №51

My boyfriend and I recently went to this store on 3/20/21 and bought a mattress. We were helped by the owner Mark and he was absolutely amazing. He came up to us when we first walked in the store and welcomed us and got to know us a little better. He walked us around the store and helped us find the perfect mattress in our price range. Both him and the other employee in the store were friendly and accommodating to us and made me and my boyfriend extremely comfortable and happy knowing we chose the right place to shop at. They have tons of mattress options in all price ranges and youll be sure to find the right one as we did. I truly couldnt say enough nice things about this store and the owner himself. If your needing a new mattress you definitely need to come here!!!!

Ne
Review №52

Very pleased with the service and speedy delivery. Would certainly consider buying at The SleepZone again.

Ki
Review №53

Superb customer service at The SleepZone Mattress Center. The sales manager Steve Stonick listened attentively as I described what I was looking for in a mattress. He directed me to a mattress that perfectly fit my needs. Steve was very knowledge and professional. Best mattress purchasing experience Ive ever had. Highly recommend this store.

Si
Review №54

We stopped in today not sure of exactly what we needed and Steve Stonick helped us find a great mattress. He showed us several options within our price range and let us take our time trying them out and making a decision. He was very attentive, answering all of our questions, without being an aggressive salesman. Love the free local delivery and set up. Cant wait to get it on Friday.

Na
Review №55

After a previous bad mattress experience my boyfriend and I decided to go in and check out The Sleep Zone store. Chris Wiley helped us out and he was great. I really liked how he didn’t pressure us to make a purchase but was there to assist with all of our questions. He was very friendly and professional. He made great recommendations based on our needs. The store was clean and had a large selection. I will be shopping here for all my future mattress needs.

Ch
Review №56

We had a busy day today. Our trip to the sleep zone was fantastic. Great selection and excellent service. Steve was very knowledgeable and helpful and we’re very happy with our purchase. It was great to meet Mark. I always love supporting the local business owner and you make it very easy!

Wi
Review №57

My wife and I purchased a new mattress today the SleepZone Mattress Center in Johnson City. Our sales man Steve Stonick knew all of the mattresses inside and out. He was able to tell us about the construction of each mattress and help steer us quickly to the ones that were best for us as side sleepers. We were able to quickly narrow down the field from the many mattresses in stock to the few that met our comfort needs. We really appreciated that he did not rush us but help us narrow down the field quickly. Take it from us the Broome family, we highly recommend the SleepZone Mattress Center.

Be
Review №58

My name is Ben Shelton and this is what I have to say...best mattress store EVER!!! Steve Stonick was great and answered all my questions without hesitation!! He helped me get the bed I needed instead of what I Thought I wanted!!! Great place and I highly recommend!!!!!!!!!!!

Ja
Review №59

We purchased a hybrid mattress today with the help of Chris Wiley. He was amazingly helpful and knowledgeable about the all the different types of mattresses. He helped us to make the right choice like a good friend instead of a pushy salesman you find at the other stores. The choices were great and so were the prices.

Wi
Review №60

In December, we visited The SleepZone. We spoke to Steve Stonick. We presented our challenge regarding sleep and he provided multiple recommendations. We tried several beds. We decided on a bed brand and choice of comfort. Since we typically buy nothing without deliberation, we decided to visit other bed retailers in our area. Nothing seemed to fit right, and the sales didnt seem genuine. Today, we returned to The SleepZone hoping to find Steve. He was there, and just as friendly as he was in December. We are happy to say we decided to do business with The SleepZone. When we buy another bed in the future, we will return to The SleepZone and Steve. We are looking forward to our bed arriving so we can sleep on it in our home.

Ma
Review №61

My wife and I stopped her first on our way to several mattress stores for prices and comparisons. After being greeted and educated by our salesman, we looked at several options and decided to seal the deal with them. Our salesman was very intelligent, honest and helpful... He was not pushy, overbearing, and was more than helpful. He worked with our needs and was polite. He saved us a lot of time and money! And we want to say thank you to Steve Stonick and Sleep Zone for saving our Saturday from tons of running.

Br
Review №62

Chris was awesome! Great customer service-Bradley parks

Ch
Review №63

Greg H. and I purchased a hybrid mattress today. Greg told Steve about his medical problems and he knew the exact bed that he needed! He was very helpful and we highly recommend this business to everyone looking for a mattress. Excellent customer service!

Ma
Review №64

I greatly appreciated the honesty and respectful customer service bestowed upon us by Chis Wiley. He was attentive to our mattress needs and desires. We enjoyed a real conversation with him. The prompt delivery of our mattress was wonderful. I love the mattress warrantee Sleep Zone provides customers. We are very satisfied with the comfort of the mattress we selected. I highly recommend Sleep Zone of Johnson City for your next mattress investment.

An
Review №65

The only reason I entered 5 stars is because you dont show space for a 6th star. I have lived in several cities in 30 years with a large corporation, and nowhere have I received the personal help that I received here. While the the Sales Manager was completely knowledgeable about the product line, he went out of his way to question me so as to determine what my wants/needs were. He in no way tried to push me in any particular direction (like spending more money). He was committed to HELP me. Steve Stonick is a real asset to this business! I am so excited & cant wait to get my bed delivered because I am 100% certain that I got the perfect bed for me. I plan to share this information with family/friends! THANKS!

Al
Review №66

Debbie CampbellWe had been looking for a couple of months at several different stores for a bigger more comfortable bed. We walked into Sleep Zone and talked with Steve Stonick he helped us to find exactly what we wanted. We didn’t feel rushed at all to make a decision and we found one that fit into our budget too. I will be recommending this Salesman and this store.

Da
Review №67

Just purchased an awesome mattress from Steve today, and couldnt be more excited! We had a pretty good idea of what we wanted when we arrived and Steve was super friendly, honest, and his helpful service led us to chose sleepzone over any other store around the Johnson City area. If youre looking for a good mattress buying experience go by, and give them a try! David Griffith

Sh
Review №68

Great customer service and competitive pricing. Free delivery makes it even better. Go see Chris Wiley and hell hook you up with a great sleep set.

Ta
Review №69

We were shopping for a new mattress and stopped by just to check out The Sleep Zone Store in Johnson City. Upon entering, we were greeted by Steve. We were left to our own devices to choose which mattress would work for us, no one followed us around or pressured us to try this or try that. Once we narrowed down our choices to 2 mattresses, we had plenty of questions. Steve was very knowledgeable and patient for every question. Although we happened upon this store in passing, Im so glad we stopped. Not only do we feel like we got a great mattress at a great price, but feel good about our purchase from The Sleep Zone. I would do it again and will recommend this place to friends and family. We felt good with being able to think without anyone hovering and being pushy or trying to upsell pricey products.

De
Review №70

Great customer service. Quality products. Chris and Mark were both excellent in helping us make our decision. We highly recommend Sleepzone.

Li
Review №71

The salesman, Steve Stonick, was courteous, efficient, and very helpful with showing me the product and explaing the difference in each make and model,his help was useful in my final choice.

Da
Review №72

Our experience at The SleepZone couldnt have been better. The staff is extremely professional, efficient and friendly, making our shopping experience a breeze. After visiting The SleepZone during our comparison shopping, we immediately concluded thats where we wanted to buy our mattress. Chris and Mark walked us through the decision-making process in a very friendly and encouraging way, and we left feeling good about our purchase. We highly recommend The Sleep Zone if youre in the market for a new mattress and if --- like us --- youre having trouble navigating all the choices available on the market today.

St
Review №73

Large selection from which to choose. Friendly, knowledgeable sales staff.

Am
Review №74

Very easy experience buying our new mattress. We already knew which mattress we wanted when we arrived and Steve Stonick made the process quick and pleasant which is what we were hoping for. Very professional and knowledgeable and able to answer any questions we had. Will return to this location the next time we need a mattress!

Ol
Review №75

Great Customer service!!Steve Stonick was extremely helpful in our mattress purchase! Great to work with! Glad we bought ours from the SleepZone store in Johnson City!!Charles Wade.

M
Review №76

I dropped by the store to begin my search for a guest room mattress. Steve the sales manager asked me several questions and steered to me to some great choices to meet our needs. He was very kind, patient, and knowledgeable. Search over and mattress is being delivered tomorrow! Very happy with this purchasing experience.

Er
Review №77

After visiting other mattress stores in town, I decided to buy from Sleep Zone JC because of the great customer experience. They are very knowledgeable about what makes a mattress ideal for each individual. Steve and I chatted about hobbies and interests while he completed my purchase. Mark is very personable and friendly as well. They offered free delivery the same week of purchase. Buying a mattress is a big investment and can be quite costly. Mark and Steve have created a relaxing environment at Sleep Zone JC and made this purchase feel easy.

Ka
Review №78

We were shopping around for a twin bed and box spring. We found one at the Johnson City branch for a very fair price and the Mark offered to have it delivered to our house (about 25 miles away) at no extra cost. This was a very pleasant experience and we would recommend going to them if you are looking for a bed. Appreciated that Mark was not pushy in his sales presentation.

We
Review №79

Our experience at The SleepZone was very positive! With help from Chris and Steve we were able to choose a mattress and sleep base that will suit us perfectly. There was no pressure to purchase. Which makes it nice when trying to make decisions! I highly recommend The SleepZone when making your mattress decision and purchase.

St
Review №80

This store is very nice and has a nice selection of quality mattresses. Chris was our salesperson. He was very nice and attentive and helped my wife Kathy pick the perfect mattress. It was delivered quickly and is so comfortable. The only reason for 4 stars is the poor quality of the frame. The cross members dont fit tight and when you move around they make noise. I had to repair this problem with a few bolts. Otherwise I recommend Sleepzone in Johnson City.

Be
Review №81

Very easy to deal with.Grate experience !

Al
Review №82

SleepZone Mattress Center has never let us down. Just purchased another set this past week. Chris Wiley (Johnson City) made the experience very easy. Without being pushy, he steered us to a set that was right for us.Delivery was made a couple days later - when promised. Even the delivery crew was helpful in providing tips on extending the life of the set.If youre looking for a great selection and great service....SleepZone.

Ch
Review №83

We were very well taken care of by Chris. Hands down our best experience for our first experience buying a new bed. He was very patient even having customers arrive while we were still searching and did very well greeting everyone walking through the door. Thank you sleepzone and Chris!

Se
Review №84

Jeff & I purchased a queen Stearns and Foster mattress today from Chris Wiley. Never pushy, he let us discover what worked best for us, making suggestions based on our preferences. We found their pricing to be very fair and competitive. Love the security of their 30 Night Comfort Guarantee. Always a plus doing business with a locally owned company!

Gl
Review №85

We made 2 visits to the store before buying a mattress and foundation from SleepZone. Chris Wiley helped us both times, plus the owner, Mark, came out on our 2nd visit and greeted us. First, they have a great selection of mattresses to choose from. Second, Chris was very knowledgeable, but not pushy in his technique. He answered all our questions, and guided us in making a decision we were very comfortable with. On top of the excellent sales experience, they had good pricing, and an excellent delivery schedule. We highly recommend SleepZone for your comfort, sleeping needs.Glenn and Kim Rannick

Br
Review №86

We are repeat customers at Sleepzone and always receive excellent service. We highly recommend Sleepzone to anybody who is looking for a quality mattress at a reasonable price. Plus, most of their mattresses are in stock and ready to go out. A+...

Lo
Review №87

My husband and I were looking for a king size mattress and decided to stop by SleepZone before any other stores. Steve was extremely knowledgeable about the brands and took the time to answer all of our questions. We purchased our first Tempurpedic Mattress and cannot wait for it to be delivered. Great experience, we highly recommend and will return for future needs.

Da
Review №88

Very pleasant experience. Felt very comfortable while picking out a new mattress and the sales people were very friendly and knowledgeable. This was our second purchase at SleepZone and would recommend them for anyone looking to buy a new mattress. Large selection of all the major brands to fit anyone. David Gross

Ch
Review №89

This was a great experience. We were greeted by Steve Stonick who assisted us in our purchase. He was very patient, knowledgable and friendly. He answered our questions and provided us with unbiased guidance. Sleepzones prices were by far cheaper than other mattress stores for the exact same product. Other stores should look at Sleepzone for how to treat customers and conduct business.

Ti
Review №90

Very friendly sales associate Chris. He was really knowledgeable about all the beds we looked at. He made several recommendations with out being pushy on one certain bed. They also include a 30 night test drive and that’s a very impressive offer.

Be
Review №91

SleepZone is the absolute best place to buy a mattress!! The Temper-pedic brand speaks for itself, (I bought my first one here about 18 years ago) and heres why I always go back. First, the salespeople are great. We worked with Chris this time and he was very knowledgeable about the products, answered all my questions, and gave us plenty of space and time to explore the options....and there are many! I love a showroom floor that is well organized based on the specific brands. I have to add, the delivery guys that showed up, Wendell and Ronnie were also awesome! Not only did the haul off a mattress as promised, they also took down and re-set the original mattress I was replacing and put it in my guest room. They were delightful, told great stories, and were overall just pleasant. One of the stories they shared spoke volumes of the kindness and character of the owners, Mark and Emilee. You know you are doing something right when your employees are singing you praises out in the community! Great products, excellent customer service, and owners you feel good about supporting!

ga
Review №92

I am a return customer but as always i left owning a new mattress. its so easy to deal with them. steve was very informed on his products, i told him what i wanted and he narrowed my selection down to three different brands. buy your mattress here, if you shop around youll see why i only buy here

Am
Review №93

Chris Wiley was great. Answered all our questions, had us taken care of in just a few minutes. Thank you so much! Were looking forward to getting our new tempurpedic mattress!!

St
Review №94

We went into the store at 10:30 AM and met with Store Manager Todd Whitehead. With his assistance, in a half hour we had bought the best mattress available in our price range. At 1:30 PM it was delivered to our door. The drivers took our old mattress set away and set up the new one. It was nice doing business with a local, friendly and knowledgeable group of people!

Ju
Review №95

Visited the SleepZone on Sunday evening to purchase a new Sealy Hybrid. They were closing at 7 and we got there at 15 minutes before closing. Fortunately I knew exactly what I wanted and was hoping to at least lay on the bed before purchasing. Chris was so very patient and knowledgeable and gave me all the pros and cons of what I was looking for. Ended up not liking what I thought I would and purchased the new Hybrid Chill. They had in stock for Thursday delivery when other stores were quoting 12 weeks out. Chris even stayed a little late to help us make an informed decision. Great Store experience. Slept on the new mattress last night and all I can say is WOW! So far am loving it. We realized we had been sitting on it for an hour just talking about our day instead of sitting on the couch.

Ca
Review №96

We had a delightful experience at the sleep zone! Chris was very helpful and has a lot of knowledge about mattresses! We appreciate him and the sleep zone for being such a great business! We will return

St
Review №97

My wife and I had no intention of buying today we were just shopping around for a nice new mattress we were thrilled to find Steve and Mark they were very kind very easy to deal with.They were very helpful and met all our needsso we decided to buy I would highly recommend them and I’m very excited to get my new mattressSteve Murray

Em
Review №98

My husband and I had an amazing experience with Chris Wiley at SleepZone. We had went to another furniture store in the area before coming to SleepZone and were not pleased with the service. We told the representative our budget and what we wanted and instead of showing us mattresses in our budget she brought us over to a $7000 dollar mattress and told us we could finance it. Which is not what we wanted at all. Chris was very professional, kind, and listened to what we wanted and our budget. He answered all our questions and allowed us to take time to decide what we wanted. We walked out of there feeling very pleased about our experience and will recommend SleepZone to anyone! Dont even waste your time going anywhere else for a mattress, this place is the best. Thank you all!Emily Wilson

Ma
Review №99

It was a rainy and dreary day in January but Mark made the day much brighter when I went into the SleepZone and told him what my husband and I wanted in a mattress and he quickly showed us our options. Nice, polite and a great sale. Thanks and God Bless!!

Co
Review №100

Im a 23 year old buying a matress for the first time for myself. Everywhere I went to look at mattresses, I felt none of the salesmen took me seriously that I was buying one (Especially Grand Furniture). They all gave me minimal information and would normally leave to go help someone else in the store pretty quickly. Not Chris. Chris was extremely helpful from the time I walked in until I actually bought a matress a few weeks later. He gave me info on multiple different brands and answered any questions I could think of. I will gladly recommend sleep zone to anyone. 10/10

Information
61 Photos
100 Comments
5 Rating
  • Address:3100 Bristol Hwy, Johnson City, TN 37601, United States
  • Site:https://thesleepzone.com/
  • Phone:+1 423-282-1998
Categories
  • Bedding store
  • Mattress store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:1–6PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • Delivery:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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