user
Qik Lube
1701 Charlestown New Albany Rd, Jeffersonville, IN 47130, United States
Appearance
Qik Lube
Comments
Co
Review №1

Tony is a great guy and really helped me out with my service. Very personable and great customer service. He is very willing to offer suggestions and share his knowledge.

Hu
Review №2

Opened late, without any signage or google update that they do now on Saturdays. And even then when it WAS time for them to open up, not a soul in sight. I would have known this had they bothered to call customers back when I asked if they needed to schedule appointments. Not very professional. Now Im more annoyed about this because I showed up first but didnt park in the apparent line area they had so two are going are in front of me. Despite this, I did end changing my review to 4 because they got through those people quickly and finished my car in 20 minutes, so at least their efficient.

Tu
Review №3

Very nice people up there! Fast and efficient! Ive had negative experiences with many auto services because Im a female and made to feel stupid about cars, but not Qik Lube. Will visit again :)

Lo
Review №4

I went in today for a quick oil change and they didnt disappoint! The services they provided made a huge difference in the performance of my car. Just Call me the Smooth Operator 😁😁 Thank you so much Nelson! Ill be back!

J
Review №5

After waiting for them to come back from lunch, the lady at the front desk told me: Honey, we cant use Groupon today for oil change. Come back tomorrow. I told her I drove to this place for 20 min. She said Sorry. I said ok..., left in peace, and wrote this review :)

Ra
Review №6

2 stars for offering convenient drive-thru service. -3 stars because the staff was so rude I didn’t end up staying to have car serviced. This used to be my go-to place every time I needed my fluids topped and changed, but unfortunately it has changed. Staff was unprofessional and not helpful, whereas they used to be pleasant and welcoming. Looking to spend my money where I feel my business is appreciated.

Ro
Review №7

The guys took great care of my car. Its my third time getting an oil change and they always go above and beyond. Excellent experience today. Many thanks!

Am
Review №8

They were super nice and very quick. Can tell they are very honest people. Not trying to get more money out of you.

Sa
Review №9

They lie about not taking Groupon, claim they will give you a free oil change to keep your business, then take the Groupon number to get their money. He is rude, inconsiderate, and yelled/spoke over me the whole time. Didnt provide a receipt. Will NEVER go again. If you have an issue with Groupon, dont offer Groupon.

Be
Review №10

The two guys were friendly enough, but definitely doesnt seem on the up and up. They did the work, but kept saying the internet didnt work there so they wouldnt be able to accept a debit/credit card. So, I had to go get cash to pay for the service. In the future, Ill go elsewhere.

Be
Review №11

Something not right with this two guys specially the bigger man is like the boss and I dont understand why it keeps saying internet down, only cashafter that oil change my car is not running good. I dont know if the oil filter change because I heard the guy is having hard time to get it out. I told him his the onedid it last time. The bigger man telling me story about he work over 100 hours and his boss just pay him over $200. I told him just keep the change.

Ty
Review №12

This place is awesome, came in needing a oil change and was able to get synthetic oil change cheaper then anywhere else in town. the service was quick but done correctly with good quality. Chris was my service provider very polite and helpful with any questions I had and super laid back will definitely be returning. 5 stars forsure!

Ju
Review №13

Staff was incredibly nice. They gave us an online discount without us having to bring it up.

Pa
Review №14

Very friendly and efficient. I’ve been having my service done here for many years. Not pushy at sales for something you don’t really need. I recommend for quick service with reasonable prices.

Sc
Review №15

It is now a mom and pop place, little bit sketchy they prefer cash, did not even give me a receipt for my oil change LOL

Ga
Review №16

I have had nothing but problems since the new owner has taking over and changed the technicians, I have to watch over them to make sure that they do everything that is being paid for, they can never find the correct air filter for my truck because its always listed under a different number, had to tell them to check the air in my tires and top off fluids,when I paid $49 for full service, come to find out when I get home the wiper fluid was not filled, it was dry, Plus the technicians were Very lackadaisical, Waited 20 minutes for one car in front of me to get done then another 20 minutes before mine was done, If you notice the newer comments with one stars are from 3 months or less ago and the 5 stars were older comments

K.
Review №17

Brandilyn was super! I rushed in around closing time. To my surprise, I was able to get my oil changed without any problem at all. I am so thankful for your outstanding service and friendliness! Id give 100 stars if possible.

Sa
Review №18

I went here for the first time and I was in and out. The guys were really nice! I usually dread going to get an oil change because as a woman most mechanics always try to find a way to weasel more money out of me, but not them. I highly recommend!

Ch
Review №19

Very friendly people. Get you in and out quick and quality work. I still come here for oil changes even after moving to Louisville!

Ti
Review №20

Got my oil changed today. I was there for about 25 minutes tops. The 2 guys working were super friendly and made me feel completely comfortable. Will definitely be going back. Thanks guys!

Ty
Review №21

Great place! Friendly staff, cheap prices, quality work, also does quality mechanic work for reasonable prices

Ma
Review №22

My son had a Full Service Oil Change done there and not one fluid was filled up. I checked my car since I had one last week and also nothing was topped off. Will never return. Such a shame because the owner is a really good Christian person. Im shocked he just lets these idiots run the place without supervision.

Ty
Review №23

These guys go above and beyond for there customers satisfaction came in today for a oil change explained I had some metal rubbing sense I could hear it while driving, management said Say no more! he knew exactly what was causing it fixed it in 5 minutes while changing my oil didnt even charge me the best shop in southern Indiana and greater Louisville forsure!!

Pa
Review №24

Very fast and friendly place. And honest which I appreciated. Will go there again and again! They do not try to cheat you and do the job right.

Kn
Review №25

For people who love their cars and want someone who actually cares and doesnt want to sell you every upsale product in the universe come here. Left the shop and immediately went on a road trip with confidence knowing he didnt strip the threads out of my oilpan

Kr
Review №26

Always very friendly everytime I stop in. They have always taken great care of me and my car. I drive across the bridge from louisville just to come here. Awesome service!!!!

Sa
Review №27

They drained the oil with out checking the level. Did not ask the year..... so hopefully I have the correct amount of oil and correct filter. Did not check the tire pressure or windshield wipers, so Im sure they didnt lube the chassis. No fluids were topped off. When I got home, there was oil all over my hood and on the top of the engine. The only positive was they were fast with no wait

El
Review №28

Easy, nice & quick!

Th
Review №29

Came to get an oil change on a Thursday. Not open at 9am

De
Review №30

This is a little off the beaten path now, but still just as good nonetheless. I had a Groupon for an oil change here. The worker was very familiar with Groupons and took care of everything very quickly. I appreciated his kindness and also to explain why I had to pay a bit extra even after I used my Groupon. My only complaint of this location and reason for 4 stars is the way the lot is set up. Its actually pretty difficult to make the turn to pull into the garage with a mid-sized SUV.

Ka
Review №31

Not happy at all. Been taking my truck there for 5 yrs and always had good service. Took my 2013 Mazda 3 to them on 10/19/18 and service was deplorable. The tech actually put a DING in my passenger side door when he started the process with their equipment!!! Had to ask them to check air in my tires repeatedly. When he did actually get around to it. He dropped the caps to the stem behind my hub caps and lost 2 out of 4 in the process. Oil was all over the floor and thereby in my car as well. Not the service I expected. Will not be back.

Te
Review №32

Excellent service. Very nice, friendly, and helpful. Fast oil change and did not try to upsell me and I love that! I told them what I wanted and that is exactly what I got. I will be having all of my oil changes done here from now on.

Ma
Review №33

They under new management and they are more thorough and efficient versus previous visits for oil changes.

Ty
Review №34

Quick efficient and the only locally owned and operated oil change and service station.

B.
Review №35

No wait at All! Mechanic was very knowledgeable and helped with all vehicle concerns. I will be returning.

Ju
Review №36

Great service even better people in this place check it out

St
Review №37

Never open when I stop in,Saturday AM 10:30

La
Review №38

Dietrick was very friendly and knowledgeable. I appreciated the nice service.

Ro
Review №39

Friendly, knowledgeable, accommodating, and FAST!! DEFINITELY made a new customer out of me and my family!!

Is
Review №40

The guy were fast and great

Je
Review №41

Wrong hours, they close at 5.

Ri
Review №42

There was only one person working. He did s great job

Sh
Review №43

Says “Under New Management” but they may want to keep looking. Felt pretty sketchy and not good service.

T
Review №44

Went there today. Employees were awesome! And super quick!

Ra
Review №45

Under new management !!! better then it was before ! Great helpful, friendly staff! Will definitely be coming back!

Da
Review №46

Chris, was very professional and efficient. Will definitely return to Qik Lube.

Co
Review №47

Was the manager for a bit. Somethings could have been easily fixed or changed. My salary and commission were never upheld. Kody and Micah were the best things to happen to the manager, but were treated poorly. Every manager gets bad reviews so I dont take mine personal. With lack of working equipment,training, missing pay, employees abused or.injured it left a poor taste in my mouth. A good college job at best

Jo
Review №48

Quick oil change get the full service. Your car will love it.

Br
Review №49

My family has been coming here for years. Always professional, always fast, always friendly.

Se
Review №50

Place has gone downhill since Cody and Micah left. Yesterday was the last time Ill ever go back there. That new person has no idea what hes doing.

St
Review №51

Awesome employees and service! Real down to earth guys! They never try to upsell or lie about service you dont really need!! My favorite oil change place!!

Ma
Review №52

The oil being halfway up my stick indicates your system is wrong. Your manager wouldve known that had he did his job correctly. Thanks

Ma
Review №53

It was fine the do a good job 👍

ma
Review №54

Cheaper than most, fast and convenient! Thanks Chris!

Sh
Review №55

If you are looking to change your oil really quick I would suggest.

Ly
Review №56

If you thinking abt going to this place Don’t Ecspecially if you are a person of color.The owner is the most racist person in southern Indiana...everything about this shop is a lie and everything is broking and cheap.doors don’t work they tell everybody they use Pennzoil But use the cheapest bulk brand there is...the full synthetic is not really full synthetic.Over all the place is a BIG RIP OFF....they Never have my air filter or oil filter they always gotta order it....this place is a big waste of time trust me when I say don’t Ever Ever Ever Ever got ther you will be so disappointed

Ju
Review №57

Been getting my oil changed here for years. Never had a problem

Wa
Review №58

They changed the oil and filled my water up and that was it. Two new employees and one goes below, one with half his teeth missing stays on top (black). Dont know if the one below knows what the one on top does because everytime he yells the guy puts it back in. Yes he walked up to my car messed with his pants, I looked away like I was doing something else, he stood in front of my car pulling it through his boxers, went in the office and kept looking over and messing with it so each time I would have to look away. Was never so uncomfortable in my life. I had just told my friend to go here as she was going to get hers done after we showed a place and the next time I saw her I said dont ever go there. If a man would not have came and got out of his car I dont know what would have happened because this guy, everytime he got in front of my face would try again, even with this guy standing behind him. Ladies stay away. He didnt top off anything else and I didnt ask or ask for new wiper blades or check my tires, as I just wanted out. I gave a one because you have to and they did do the oil and give plain water for the wipers. This place is in front of Williamsburg Station or PNC Bank.... Again Ladies and young girls stay away.

Sh
Review №59

I was the assistant store manager there for a couple of months. This was hands down the most dangerous and scandalous business I have ever had the unfortunate pleasure to work for. The owner has not paid me what I am owed. There are multiple safety issues. 6ins of a mix human feces, oil, and water with electrical wires running through it(Just to name one). The spring that holds up the bay door was broken for 3 weeks before it finally snapped again while above me causing a back injury. Who would of guessed for 3 weeks it sat there broken but you know what literally the next morning the owner paid to fix it. Now I am owed paychecks he refuses to give me. And stuck with hospital bills because the owner Phil seriously gave me a business card to use for insurance.

Z
Review №60

When they say quick, they really mean quick. Nice staff as well.

Ze
Review №61

Very helpful and nice and quick

So
Review №62

Great service!!!! Highly recommended

Ma
Review №63

Got Oil stains all over my tan carpets. Whose going to pay to get my car detailed now??

Ro
Review №64

I will never be back, I was a manager of two different Valvoline locations and I can tell you they would all would like a be fired. Every checked off invoice as done it wasnt.

Ro
Review №65

Always very nice and fast!

Br
Review №66

Great Service, friendly people, good price, extremely fast.Thank you Qik Lube!

Wa
Review №67

I always got air at this place free when i did it my self well last week on Wednesday it was a tall white guy up there that was rude as hell i wont be returning unless other guy is working i give the new guy one star for his disrespectful attitude other than that its a good place

Ma
Review №68

Charged me for 8 quarts even though my manual says it takes 6.3. What a scam!

Ro
Review №69

Fair price for an oil change

Ti
Review №70

Great customer service and great work.

Sh
Review №71

Kinda slow but trustworthy

Ja
Review №72

Friendly People fast Service.

Ro
Review №73

Fast friendly staff

Am
Review №74

Friendly, fast, and cheaper

St
Review №75

Didnt change my oil filter and got oil all over my steering wheel.

Ma
Review №76

Pulled up at 5:15 yesterday to the workers hiding behind the counter and the place already closed.Thank you for taking care of it.

Ri
Review №77

They were really nice

Ch
Review №78

Quick, easy, and affordable.

Di
Review №79

Management change, not as goid for service.

Ph
Review №80

All the staff are Certified Lube Techs, they are friendly, and the facility is clean. Only locally owned and operated oil lube in Southern Indiana.

Su
Review №81

Very quick and polite

ra
Review №82

Fast service

Am
Review №83

Good deals

Pu
Review №84

Didnt answer

Br
Review №85

Good service

Kr
Review №86

Great staff

Am
Review №87

Josh and Tyler!!!

Ma
Review №88

And at night they sell delicious food, on weekends

Information
8 Photos
88 Comments
4 Rating
  • Address:1701 Charlestown New Albany Rd, Jeffersonville, IN 47130, United States
  • Site:https://facebook.com/QikLube1701/
  • Phone:+1 812-285-8898
Categories
  • Oil change service
  • Auto radiator repair service
  • Auto repair shop
  • Brake shop
  • Car battery store
  • Small engine repair service
  • Trailer rental service
  • Truck rental agency
  • Used tire shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Similar organizations