Outstanding customer service. I needed some assistance for a problem with my phone because I was unable to fix it. I was greeted with such a great personality, ready and willing to help. Matthew solved my problem in less then five minutes. He was great and also educated me on how to not let things like that happen with any phone. I must say for a young man he is very knowledgeable and professionally behaved in his job. That is rare for today so I will say Thank you again, keep up the good work. All those with any phone needs please run dont walk to Yes We Do Fix.
SCAM! The back of my iphone 10xs max has been cracked for about 2 months but I had no problems what’s so ever with the phone. I decided I would go get the back fixed here since the price seemed reasonable and the reviews weren’t too bad. After returning to pick up my phone I could immediately tell it was off. The screen was not responding, every time I would open an app a blank white screen would appear, my phone kept restarting itself for no reason and then died on 15% which has never happened . I go back in to speak to Matt who has obviously tampered with my original iphone parts and replaced them with cheap after market parts who then tried to blame it on dust being in the phone. He then proceeds to basically tell me i’m out of luck and there is nothing they can do. My phone has been charging for three hours now and still will not turn on. Do yourself a favor and go somewhere else.
Took broken iPhone screen to them. They fixed it and I was happy to pay the $95 for it plus a screen protector for my other phone because it worked great. The next day when I woke the screen was pixelated and not working. Took it back to the store and instead of correcting the issue the gentleman was defensive immediately and wanted to convince me I had somehow done this. I would not recommend this company gentleman named Matt was the tech. Edit**That apology is dishonest and a disappointment. We need to watch where we spend our money people. The reply to this review wouldn’t allow response so I’m editing original. Since my bad experience at this business I was able to locate another shop that informed me that they put a bad low grade screen on my phone and this happens a lot. They then replaced my screen with 30 day warranty. This was at phone shack on university.
Nice work... just had to wait a few days longer than what I was told. I still love this place tho
I came back because 4 days ago I purchase a screen replacement and the screen was malfunctioning upon arriving to the store I explain to the guy what my issue was and he was veryyyy arrogant and super rude do to the fact that I had a complain about my comment of losing my Face ID. He had the nerve to sit there and argue with me back and forth which is very unprofessional. Not only that but while he was being snappy towards me he was very rude to the customers on the phone as well which I feel like there is a certain level of professionalism that should always be kept regardless of whether you are upset with the customer (That’s called customer service ethic) Anyways Regardless getting my screen replace for the SECOND TIME I would suggest you all do a little bit more research else where before using this place services.
I called in a frantic panic @ 2pm on a Friday with a broken laptop hinge. The guy in the shop fixed it that day and rushed it! Did an awesome job and i appreciate the urgency. 10/10
Very good place, fixes quickly and in front of me. If this place cannot fix, nowhere can!
I love the fast quality work that they provide. They can fix anything to do with electronics! I love them.
I took my granddaughter’s iPhone 11 for screen repair. Alex, the owner, was friendly and very informative as he inspected the phone. He quoted the repair price and repaired the phone in front of me in less than 15 minutes. Then we tested it together to confirm it worked ‘like new’ again. I recommend his service which is local to my neighborhood. Also his firm is an Amazon pick up spot.
I highly recommend this business! They are so friendly and very professional! Their prices are extremely reasonable and it took less than 20 minutes for them to fix my iPhone which was very badly cracked. I would highly recommend them to anyone that needs a phone, tablet, iPad or computer fixed. They also offer all the accessories at very reasonable prices. I will be going here for now on for any of my repairs or cases. Thank you again!!
Great environment totally took care of me totally recommend!
Amazing. He explained to me everything as he was doing it pricing was very fair! Overall great experience.
Flawless transaction! Super quick! Very professional! Polite! Knowledgeable! Honest! Efficient! Price very reasonable! I was so thankful for the service that o went ahead and also purchased a screen protector and a new case! I’m live in Miami, and this was my first stop to get my phone fixed.
Great customer service and super fast. Got my daughters screen fixed and battery all in less then 15 minutes at a great price. I love to support small businesses so this is definitely my new go to for phone repairs.
Great fix on a iPhone XR screen replacement. Very quick. Very professional. Great price.I added a huge tip on accident and he refunded it without hesitation even while knowing I couldn’t add a different one.Great experience. Will go back and refer.
Broke my screen at night, called the shop and was able to go in asap the next day to replace my screen and LCD at a great price. I had my screen done somewhere else before and at Yes We Do Fix does not compare to the quality of the screen I got. Best fix Ive seen and done. DEF recommend to anyone that has issues with their iPhone or any electronics
Every time I take a device they tell me straight if it can be fixed (and fix it) or quite frankly that it cant be fixed. They always have an answer.
Great service and price. Fixed charging port, replaced battery, and added a protective cover on my device quickly and for a price that no other phone repair shop could match. I highly recommend that you use Yes We Do Fix for your next phone, tablet, or pc repair!
Just got back from the shop, a fast and awesome guy who knows the inner working of technology and tech. Totally recommend if you need a repair
Amazing experience & very fast & efficient! Also best price around town! They also have a great deal on cases & offer outer box cases! I’ll be recommending them
I would like to highly recommend this local business. I was very impressed by the excellent quality of the repairs and the straightforward honesty of the technician. My cellphone was repaired, and many key parts changed in no time. I am a first responder and needed the repair done to be able to continue working. The shop was open on Saturday, and Sunday and the hours of operation were very practical. The shop carries all parts necessary for complicated repairs. The staff was polite and professional. In addition, they carefully kept the preventive measures to make the clients feel safe in this COVID-19 environment. It is one of our community essential business and not a chain. I’ll undoubtedly continue supporting it by recommending it.
The job was done a little sloppy. Read on.Wouldn’t bother with a review but they asked me to post one so here I am.I truly wanted to give a 4 or even 5 star rating but I can’t. I had my iPhone XS back glass repaired here yesterday. I didn’t look too closely while I was in the shop because all I cared about was not having cracks on the glass. The back glass looks GREAT.... *BUT* ... I can clearly see two etches where they may have used prying tools to get the screen off and chipped some of the aluminum casing around the iPhone. Also, they may have used a crazy amount of glue or adhesive to seal the glass on the back because I can still smell it on my phone and all inside the brand new Apple Silicone case I bought before going into the shop to fix my iPhone. I spent a few minutes yesterday scratching off excess adhesive around the edges of my iPhone with an alcohol wipe. Even now as I type this I have my phone about 7 inches from my face and can smell the glue while I type. Then when I take my phone out of the case it’s even worst. It was a quick repair and less than half the price that Apple charges but I don’t think I’ll come here to get my phone fixed again. I was confident in the work because the person I spoke too was easy going and polite but I don’t think I’ll go there again. Don’t take a brand new phone there for repairs, take a phone that is fairly old but needs fixing because you may end up with a few scratches or chips from repair tools that weren’t there when you first took your phone.
Best place to get your device repaired!Kind knowledgeable staff!Fast reliable service!This is the only place Ill ever go for all tech repairs!!!
Great services!Absolutely will recommend!Done less than 10 minutes!
Great quality and value however the store owner did not have a mask on.
Went there and he fixed my phone right in front of me in just a few minutes. Very happy with that.
Absolutely would recommend this business! Great customer service and very pleasant! Very reasonable prices and extremely quick turnaround time, less than 10 minutes to change the screen on my iPhone 8+ ... I would highly recommend them and will continue to be a repeat customer for my and my kids phone needs! Thank you!!!
Alex did an awesome job on my phone! My speaker didn’t sound clear before. Now it sounds crystal clear thanks to Alex! The job was quick and the environment was clean and smelt great! Would definitely recommend coming here to your fix your device! 👍👍🤙
Dont go around and look further. This place is top notch for all your electronic screen repairs and other problems. Great service and awesome prices! Thanks for amazing and fast repair!
Thank you very much guys! Great job
Excellent service and fast repair Bahar was absolutely awesome and took great care of me will definitely be back
I needed urgent repair for my Note9 Plus while I was traveling trough Jacksonville. I did a quick google search to find a repair service. I m a review freak and based on google review I decided to call and stop by at Yes We Do Fix. Great customer service!! The gentleman Alex was super nice and helped me out right away. He takes so much pride at what he does. Highly suggested for great quality service.
This guy uses cheap Chinese product and over charges. Go to ubreakifix. I wish I had. They are 100 cheaper on iPhone repair.
Alex was very welcoming and nice. Service was fast and very affordable. They have GREAT customer service and I highly recommend anyone to get your phone fixed you won’t regret it.
Easy fast reasonable
I had my IPhone screened fixed; it was not working due to a cracked screen. I was so impressed by how quick, knowledgeable, and very reasonably priced they are. The woman (unfortunately, I didn’t get her name), was very knowledgeable, fast, and customer oriented. I would recommend this business to anyone. Very happy customer, I’ll definitely be bringing more of my business here in the future.
So satisfied with the work the first time around that I came in and returned when my screen broke again for a second time. Very comfortable setting with refreshments offered t the beginning. The owner was very nice and did a quick fix. HIGHLY RECOMMEND!
Great Service.Thanks guys!
This was by far the Best phone repair shop I ever went to or experienced. Actually it’s my only and this guy was super nice welcoming and did repair my phone right in front of me. As he repaired it he let me know Piece by piece the problems. The price to repair it was worth it and affordable and the best I saw around. I would come again and HIGHLY recommend. The case I also bought was Niiiccceee. I’m a very happy satisfied customer. Thanks
Great service, awesome work Matt is the best
This guy is awesome. I gained trust right away when showing me how knowledgeable he is by telling me in details what’s wrong with the phone. We will be using his services again. Try him and you will thank me later.
I Spent 300 Plus Dollars To Get My iPhone 11 pro fixed not only did they give me a non iPhone screen the screen cracked UNDERNEATH the screen was just black and it did this less than 2 months dont waste your money with these FRAUDULENT People I went back to tell them that they did not fix my phone they respond theres nothing we can do now he want to comment we can give you a discount no dont try to be friendly now when I came to the shop you were plain rude I will not recommend any one to go to this place they dont even use REAL IPHONE SCREENS you will be ripped off by these frauds dont do business with them
I went to get my screen fixed and he was done in literally 7-10 minutes. Very Affordable prices, and outstanding professionalism. Definitely will be going back if I need my phone fixed again.
Bahar did a great job fixing my iPhone 6s Plus cracked screen. It was a super fast process, and then she helped me updated my software. My phone works perfectly fine again. Would definitely recommend, and the price was very affordable.
I went to get the back of my iphone 11 fixed, and he did a great job on it, afterwards I noticed my volume buttons were not working so i had took it back and he fixed it with no charge! Hes a nice guy and I would suggest getting your phone fixed here.Edit: its a about a month later and the back of my phone is coming off :(
My IPhone 6s battery was shot as I could barely get a few hours of active browsing without having to recharge. I called these folks and was told I could come by and have the battery changed in a matter of minutes. Their shop is clean and neat and both of the employees were very polite and helpful. Ive been very fortunate at avoiding problems with my smart phones and other devices, but I can tell you if I do have a problem this company will be the first I will turn to for assistance!
The owner was incredibly quick and efficient. I needed the charging port fixed on my iPhone 7 and most places wanted $100 for this repair alone. The owner replaced both the charging port and battery for a little under $100 total. He completed this task in about thirty minutes. I will definitely come back if I have any other repair needs!
We came to this place because of advertisement of pricing. We went in met a nice guy, got both phones fixed and invited a family member to get hers. A day later, I dropped my phone and came back to get it fixed. I also purchased a screen protector. So we spent over $300 for two iPhones, one 6s and one 7 plus. My screen started messing up and I went back to see why, he said it was a crack at the bottom... I looked and saw what didn’t even look like a crack but more of a scratch. If you have a screen protector, why does a small scratch mess up your whole screen... because it’s not fixed to not break anymore. It’s fixed to be fragile so you can come back. He told me he would fix for $75.00. I wouldn’t recommend coming here for a few extra dollars. Go somewhere where you are paying for your phone to be fixed correctly and not so you can come back if it falls on a mattress ! Seems like a real good guy don’t get me wrong but the amount of money we’ve spent in a week, go somewhere with a warranty because you’ll be back!
I cracked my iPhone 8 plus screen and needed it fixed, they were very fast, very good, and professional. Fixed it right in front of us. I also was suggested a great screen protector. Definitely suggest this place. Alex did an amazing job!
Brought my 7 Plus in to get the screen replaced so I could trade it into T-Mobile for a credit towards a new phone (as T-Mobile no longer accepts trade-ins with cracked screens) . They ended up offering me more than what Apple was going to give me even though it had a broken screen. The gentleman at the counter was courteous and paid me without a problem. I’d rather give my business to local shop than a big corporation anyways. Will definitely be back in the future should I need their services again!
I went there for my Samsung Galaxy Note 9 screen replacement.Those guys are THE BEST.EXCELLENT service. The technicians are very knowledgeable about all phone models, and not only that. They are also extremely polite. The phone was repaired and looked like new...and on top of that, they are fast.
Awesome 👌🏾job
Went to this location yesterday to replace an IPhone battery. Prices are competitive,actually a little cheaper than most. The owner performs the repair, or in our case, the battery replacement install, right in front of us. He is informative and efficient. Wouldnt hesitate to return with phone, tablet or any other computer issues.
Brought in 2 cracked phones and the repair was super quick, easy, and affordable. Owner was very friendly and professional. Will definitely spread the word about this place and how good of a job that they do.
I had issue with my android charging, they fixed as a professional. I highly recommend. Thanks guys
My experience at We fix phones was amazing . My speaker was not working on my phone .I didn’t want to wait for my phone to be shipped with the warranty that I had on the phone seeing that I didn’t want to be without a phone as a single mother .They allowed me to rent a cell phone for 5 days until my phone was completely fixed . I would highly recommend we fix phones. These people are so understanding !!
If You truly do need a repair this is the number #1 place on my list and the team will definitely make sure But I definitely don’t wanna come back so I’ll make sure not to crack no more screens lol
Great place! Will beat any price! Excellent work, fast, quick response via marketplace! Highly recommend!Thank you!
It only took 7 minutes to replace my iPhone 7 screen, as promised, and at a much needed time. Thanks, Yes We Do Fix!
Best place ever! Customer service was the best Ive ever dealt with! He was very patient also. I thought my phone couldnt honestly be fixed and he got it working again. BEST prices in Jax too! I recommend this place to everyone!
Tech lied about having bad battery without properly testing it. Battery was replaced but after one day of use it will not charge using all brand new Apple cables. Called in to get a refund and was told I would have to take them to court to get my money back.
Excellent service fixed my phone in 10 minutes whereas the other stores couldn’t ... best in Jax....
Anytime I have a problem with any device, I come here. He has fixed phone screens and my laptop. When my daughter cracked her iPhone screen he fixed it in less than 10 minutes. I highly recommend this establishment. 5 stars
Friendly and customer related . Thanks a lot :)
Great neighborhood shop. Employees were wonderful. Replaced my watch battery and adjusted the band. So glad I found you!
Nice guy. Fast service. Reasonable. Limited expertise.
Incredible service!!! The pair who helped me were phenomenal. They made sure to present with some great affordable options and were very friendly I highly recommend them for your repairs.
He was friendly and fast. The environment was friendly and clean very organized. I would go there for any technology problem
Great Customer service. I brought my 3 year old Toshiba laptop here because my battery was not holding charge and keep turning off all the time. They ordered my part and it arrived in a few days and the battery was replaced and a great job was done in less than an hour. They also provide warranty on their repairs. I recommend this place if you want to have a great,fast and reliable service.
Great repair shop !!!!— less expensive then any other shops in the Jacksonville area. I saved My money, The repair was quick, they are SO polite and the entire experience was positive. I highly recommend coming to this store for any electronic repairs if you want your phone or laptop fixed correctly and not be overcharged. Thank you so much guys 😇
Great Service !! I definitely recommend 👏👏
Fast iphone 7plus screen replacement. Great price, very polite and professional service. I will only use their service from now on. keep up the great work!
Genuinely better pricing and service! The exterior glass lens/cover on my iPhone 7S dual camera was broken. He repaired the glass and the housing for less than another quote I had received for solely the glass repair. Done right and with a better attitude. 5/5
I came here with 2 older iPhones and I was able to get both screens replaced in a very timely manner. I spent maybe 30 minutes here prices are very reasonable and very kind staff! 10 out of 10 recommend
Yes we do fix is the best Electronic repair store in the duval area, I called and he gave me a shockingly cheap price to replace my shattered screen on my iPhone X. on the phone he told me It would be done in 7 minutes and he actually had it done in 7 minutes. I was in and out. Alex has a great business and I definitely recommend you come and use his services!
They repaired my screen in about 20mins and for a reasonable price! I highly recommend!!
It’s been a about two months since i broke my phone, he put a new back on & now it is coming off, i am having issues with my phone, and i haven’t even dropped it. I live ab an hour away so i can’t just go and have him check it out. It over heats and smells like glue now. I hope i can get it actually fixed (to fix whatever it is he did) not for too much.
Excellent service I love the way they operate if you need any phone repairs they are the one to go to .
Was in a rush had me in and out in 7 minutes everything works good been iPhone user since 2009 was very impressed Alex is a beast
Best service in the town.They are so professional.Customer service is the best.I recommend everyone who have phone issues.Also,Do n’t leave without trying the coffee ☕️.Thank you for service.
Very good service!! Nice people will make sure you are happy before you leave there store 💯
I just had the charging port and battery replaced for my iPhone and the gentleman was very kind, fast, friendly to talk to and his price was very reasonable for both.
Excellent quality service and very fast
This is there second time messing up my phone ill never go back to them again i just want money back,
Alex was excellent! Great service, very fast and price was fair. Definitely returning back and recommending this place to others.
Professional and friendly service, and they replaced my cracked iPhone screen in less than 15 minutes. Affordable prices, too! Highly recommend!!!
This is a very good shop!! They fix my phone in 5 mins or less ! I recommend them to everyone!
Great customer service and quality work! We’ll be coming here for any electronic needs.
You will never regret taking your phone at yes we do fix! Very humble guy and helpful !!
Very hospitable. Prices are affordable and the service was quick and freindly
Great, quick work. Took him about five minutes to fix my screen only problem it cracked within the week of it being replaced,, not sure if defective product or bad quality,, but none the less great service. I DIDNT NOT DROP THE PHONE I MEARLY PUT IN MY POCKET AND I CRACKED. Talk about quality service.
Five star rating fast service low prices come get your fix today thx yes we do fix 🖤
Adil is a really nice and understandable person..I would go back when I need my phone fix..
Hey guys you were amazing! Thank you for fast and quality repair Service, I thankfully for that!My iPhone 7 like brand new now! 🤙
Blown away by the service, speed and price this is the easiest iPhone screen repair everHighly recommend Yes we do fix it! Alex is amazing at his job.
Excellent service. Told me everything that was wrong with phone and repaired it right in front of me. Very satisfied
Amazing experience with the Alex! Best price in town! Highly recommended!
I came here to fix the screens of an iphone 8 plus and an iphone 6. I received a great service and a great price as well. Both iphones got fixed in a timely manner. I honestly will recommend this place to anyone i know.
I really lucked out finding this place. Alex is not only so caring and passionate about his job, but he cares about the people and relating to them. My phone was badly damaged not only externally, but internally as well. Alex found out what the issue was after many trial and errors. He saved me hundreds of dollars instead of buying a new phone. I would have lost all my notes about my daughter if it werent for Alex. Thanks again for everything