user
Empire Auto Sales & Service
7033 Beach Blvd, Jacksonville, FL 32216, United States
Appearance
Empire Auto Sales & Service
Comments
Ta
Review №1

Great Customer service best prices very professional . Awesome team Jason amd Ginger are the best!! I recommend them highly great team. Please visit them for all your auto needs.

Bu
Review №2

Don’t not buy from them I purchased a 2010 Dodge Ram and broke down while driving on the highway turns out the electrical bad and they want fix it not a reliable place to buy cars terrible

An
Review №3

Very fast and smooth process!! Would definitely use them again!

Th
Review №4

Not much in the way of available models, but the staff is very easy to deal with.

Ka
Review №5

My boyfriend got his car from Empire and I have to say, I was very pleased. We went to probably 10+ places looking for cars and this was by far the BEST customer service experience we had. Brandon was able to find us a great car with a great price. All the cars we looked at had low mileage and were in great condition. He even helped us in getting a good price on insurance. He was very honest and straightforward. We had to sit and wait around on some stuff on our end and we even had some really good conversations instead of sitting in awkward silence like we did everywhere else. I highly recommend empire auto. These guys will work with you and make things happen!

Co
Review №6

Jason, Summer and Milt are wonderful! I was riding the bus and I really needed a car. I applied online and Jason worked with me. He approved me in 20 minutes. I came by the next day and signed my loan documents and I was riding again. I received a warranty through the bank that approved me. Jason is upfront, funny and honest. I will definitely be a repeat customer and refer all of my friends.Nicole 2010 Nissan Rogue

Am
Review №7

Had a set number I could afford for monthly payments and Jason was able to get me there. Love my car! Buying a car was always such a long annoying process but Jason made it very simple, and a lot of fun. They gave me a great price for my trade-in and an amazing deal on my new purchase. Overall an amazing experience. Definitely would recommend!

Me
Review №8

I came looking for a car with very little faith with being turned down for having bad credit. I was able to drive home same day with a nice car. I was so happy with the staff. Jason was very honest and had me laughing the entire time. This was the best car buying experience i HAVE EVER HAD!!!!!! Please come see Jason if he could get me a car he can help anybody.

da
Review №9

I swear there is no better place to find a great deal. Jason the Finance manager did his absolute best to get me the car that I wanted at the price that I wanted to pay. I am excited to have gotten everything I wanted plus a preferred warranty. I recommend Empire Auto to anyone and everyone good or bad credit. 😊

Je
Review №10

Tommy and Elvis were absolutely amazing. They put us in a beautiful car, with a very low down payment. Mine and my husbands credit is bad and Tommy kept to his word. He told us we would drive away in a vehicle and that’s exactly what we did. I recommend them to my family and friends.

Ge
Review №11

After going dealership to dealership in search of a good deal on a used but good car empire auto sales gave me the best deal. Jason the sales manager was very thorough with the paperwork explaining every detail. I am now a proud owner of a Toyota rave 4. I would recommend to everyone. If i would have known that before i would have saved my gas and time looking. New proud owner. Georgie kleine.

Sy
Review №12

I absolutely love this place. He pulled strings for me and made sure I left with the car I wanted. Jason and the rest of the staff was really nice, patient, & helpful. I definitely recommend going to him to purchase a vehicle.

ja
Review №13

There is no better auto place than empire! I brought3 cars from them and I have not had any problems with neither car. They work with all types of credit. My wife and I had 2 repos and we still got approved for a nice vehicle with a payment under $300. If your looking for a car I definitely recommend checking this place out I promise you will have a wonderful experience!!!!!

Me
Review №14

Definitely would recommend this dealership. Tommy is AWESOME. A GREAT team of people who took care of me. Very impressive!! Thank you!

Da
Review №15

I had the best experience possible while buying a truck from Empire. I called and spoke with Elvis and told him what truck I had in mind and he said come on in and we will get you in it today. Elvis was very professional and did not put any pressure on me to get something that I didnt want. He was polite and friendly while addressing all of my concerns. I could not be happier with the purchase of my Avalanche. I am in the market for another car and Empire will be my first and last stop. Thank you for your professionalism, honesty, and care.

An
Review №16

Jason helped me out a lot, got me the perfect car for a great price. Excellent customer service. If you need a car at a reasonable price. Empire auto sales is the way to go.

Le
Review №17

I bought a lemon from here!!! NOT the place to go if you want a reliable vehicle. I paid around 13,000$ cash for an 04 avalanche in 2015. It wouldn’t start the NEXT DAY. Turns out the fuel pump was bad. Leaking gas. I called them and they said they would fix it but I couldn’t get my money back because I bought it as is. (Florida has no lemon laws) So I had to pay out of pocket for it to be towed back. They fixed the fuel pump but clearly didn’t look over anything else. A few weeks later the power steering goes out. I had my boyfriend at the time fix it for me. No way I was letting them work on it. Clearly their “top notch” mechanics as Theresa (sales woman) Called it, wernt so top notch. As the year went on more and more issues arose. It ended up sitting in my driveway for a year and a half before I sold it for 1000$. My first car buying experience was AWFUL thanks to this dealership. I felt it was necessary to share my experience so no young car buyer will get juped by them again.

Da
Review №18

Empire Auto Sales came through in the clutch. I didnt have any credit and was turned down everywhere. The sales manager Jason worked his magic and wala I was approved on the spot. The car I bought was my first foreign vehicle and Im satisfied. If your reading this go to Empire and get YOUR new car!!! Thank you to the entire team at Empire Auto! 5 stars!!!

Su
Review №19

We just had our bankruptcy discharged, and no one was able to help. That is, until we met Jason. It took a few hours, but he managed to get us financing. It was the end of the day though, and we live out of town. Jason told us that we could come and pick up our new car. He came in after hours to do the paperwork, put us in touch with reasonably priced insurance on Friday at 9 P.M.He put his personal plans on hold to make sure we were happy with our ride.I would say the only negative in the whole experience was the fact that the tank was nearly empty.Overall, it was a great experience.

Mi
Review №20

I was very pleased and relieved during my recent encounter with Tommy at Empire Auto. Id been searching for a vehicle for an entire week after my car suddenly stopped functioning. I was faced with every road block during this time, especially when it came to getting approved financing for a vehicle because I have no credit history. Tommy really took the stress off my shoulders and was able to knock down all of those road blocks and got me approved financing and a very nice, affordable, and reliable vehicle for me and my children to transport back and forth in. He also educated me along the way so that I clearly understood everything that I needed to know about being a first time car buyer, and I really appreciate that.. I usually dont do reviews, I prefer to express my gratitude in person, but I really felt like I needed to express my experience here too..I would most certainly return for services and recommend whomever may be reading to get there also..*** I was not told or promised anything to leave a review. Views expressed are those of my own**** Be blessed

Ta
Review №21

This place is absolutely amazing!!!!! I just brought my 3rd car from. They really make dreams come true. I had 2 recent repos and they still got me a approved with a payment less than $300. If your looking for a car I highly recommend them.

tr
Review №22

Working with Jason was something special. This gentlemen really knows what he is doing. I shopped everywhere and couldnt get anyone to work with me whatsoever. However, Jason came thru in a big way ! I got exactly what I wanted and I got a great deal too. He was also referred by more than one friend. You guys were right JASON ROCKS !!!thank you again Jason, keep being you !

Br
Review №23

I made an account on google just to say how happy I am with my car & experience, I worked with a guy there named Jason? I believe, he took his time with me and my mother to get me into something I not only wanted but knew I deserved. Thanks again for everything guys !!

De
Review №24

Sold me a car with a bad transmission and a warranty that covered everything for 600.00 bucks and no one would take the warranty thinking it was a scam warranty. Now Im still paying for a car with a bad transmission .. ask if I could trade it in for something not messed up since I was sold a fake warranty and a bad car. Was told hell no the owner has been trying to get that car off the lot. So I have 100s of people always asking if I know where to get cars at .. I will definitely not be sending them there.. wish they would make it right but nope...

Ca
Review №25

When I came to see Jason, I was in bad shape as far as transportation. Luck was not on my side up until I showed up.I had limited funds and needed a miracle.This guy is the definition of miracle!!Got me an impossible deal and told me I was in good hands. Sure enough, I have my new car, new outlook, and I would recommend ANYONE who thinks they cant get approved... Empire will get it done NO PROBLEM😎😇💯🏁

Da
Review №26

Cool people. Interesting personalities. Good cars. Straight process.

Mo
Review №27

I came here a couple years ago when I was 18 and looking for a new car. I was sold a 2005 Honda Civic for 14,000. The car had a dent in it, the transmissions kept going out and it was a lemon. Avoid this dealership if you’re young and looking for a car. They prey on young college students to make money.

Mo
Review №28

Where should I begin ? I was a little skeptical going to a family owned dealer, but this was one of the best decisions I’ve made in 2018. JASON is awesome, listen to me when I tell you this. Jason will work HARD until he can get you approved with a bank before even mentioning the buy here pay here. Jason worked so hard and got me approved with a BANK even with an auto loan balance I have from my previous car that was a total loss due to the hurricane. Those who don’t know it’s really difficult to get approved with an existing loan that wasn’t covered through the the gap insurance. I will refer as many people as I can. Jason is straight forward and is not here to SELL YOU a car instead he wants you to make an investment. Thank you JASON.

Pa
Review №29

Avoid this place like the plague. I purchased a Red 2004 Chrysler Sebring in 2014 when I was stationed in the Navy there it broke down 2 days later they kept it a week for repairs and when I got it back it broke down while I was driving on I95. I learned once you buy a car if it messes up within 3 days the bank will withdraw their loan. I am now the proud owner of a Dodge Challenger and it actually works.

ty
Review №30

Great team, superior service. Jason is the man to see! Extremely helpful, honest, and genuine. Got us a GREAT deal.

me
Review №31

Jason was very friendly and helpful and did a great job with assisting us with our new purchase. We would definitely recommend him and his company to friends and family.

Ju
Review №32

If you need to get a good certified vehicle and best quality of customer service there is please come down to the Empire Auto sales and Mr.Elvis and hes professional staff will go above and beyond to give you service you need, trust me Im a living example of that quality of service, cant wait to go back and get another car, thank you empire Auto sales👍👍 two thumbs up....

Ya
Review №33

Jason was an awesome sales person when I had no other options he was able to get me into a vehicle. Empire Auto Is the BEST!!! Thanks again Jason Dibbs

As
Review №34

Jason was awesome got me in and out and helped me find the right fit and worked with my credit. Awesome

Ju
Review №35

Absolutely great! As always car breaks down unexpectedly and need a replacement quickly, and Jason got in done in a couple of hours. Thanks Empire!

Ja
Review №36

Id prefer 2 and a half stars.Basically, they dont check their own cars out beyond a visual inspection it seems. Whoever they wholesale the vehicles from does not do any inspection at all it seems.They sell cars for the price of immaculate condition, yet worn tires, bad Spares, bad axles, etc. Its partly not their fault because they buy cars to resale cars, but it is partly their fault because if you are going to buy a car cheap to sell to me at 8k, you should put some work into it... However, in the ene, its my fault for not getting under the car with my flashlight and tools, but still.. Put some energy into the condition of the car and back of house. The ladies are beautiful and kind though.

An
Review №37

Tommy was extremely nice, and very helpful, purchased my first today, and will definitely be back

Ju
Review №38

Man these people are awesome, plain a simple AWESOME ! The entire crew was totally AWESOME !

Ke
Review №39

Great place helped me a great deal and gave a clear understanding of everything.

St
Review №40

Got us the car but we have been replacing bad missing or broken stuff since the first week, and were are still not done. But guy was nice.

Ca
Review №41

Was able to get me financed through the bank after being turned down by multiple dealerships. Patience and wise guidance every step of the way, made it easy to purchase my first car!

Th
Review №42

I had such a great experience I didn’t leave with a car as of yet will be bs k Friday but Jason was amazing he set down with me broke it down came in after hours I didn’t get off til late around 8ish He was there walkmme around let me choose cars that I possibly was interested in an I will be back this week to get the car I want you was totally great Jasonnnnn your the best

Ma
Review №43

If I could rate zero stars I would. This is a repost since my comment keeps getting deleted. This carlot is truly a scam. Back in 2015 I put down $1,000 and financed a vehicle and not even a month later they came and repo the vehicle and said they didnt get a approval. Keep in mind you have to get a approval prior to signing the leasing documents and getting the keys. After waking up to an empty parking space I called the carlot to see if they could track the vehicle because they told me they put a tracker on it and was informed that they were the ones who came and got it and had already sold it to a buyer of interest. I was in shock like I really believed I was being pranked. Whelp with that being said I wanted my money back and they declined. This is a true scam facility. Save your money and if your a female I simply warn you. Dont be there next VICTIM!!! This place is a joke and the good reviews are lies.

BK
Review №44

Sales manager Jason is great and was very helpful would definitely buy again from them

Te
Review №45

They really helped me and my mom get the SUV we wanted only down side is the buying process it takes to long but over all great ppl to work with

mi
Review №46

Ask for Jason, hell take good care of you!!!

Ma
Review №47

The guys at Empire Auto Sales are awesome!! from start to finish

Re
Review №48

The staff at empire was very friendly, and paytion with me so if your looking to buy car must come and see jason at empire auto sales..

Re
Review №49

Jason was a great. He helped me out tremendously!!!

De
Review №50

I wouldnt rate this any stars if I could. These people try to scam you they say no credit check online but when you get there they ask for one so that you could get a whole loan out on one of their vehicles instead of just paying them directly.

Ra
Review №51

Great place to get a good deal!!!

Be
Review №52

Gave me the 2nd chance I needed. thanks Jason

To
Review №53

Tommy is the best

Pa
Review №54

They lied about the condition of the car.

Ga
Review №55

Sorry as hell

Information
38 Photos
55 Comments
4.1 Rating
  • Address:7033 Beach Blvd, Jacksonville, FL 32216, United States
  • Site:http://empireautosalesjax.com/
  • Phone:+1 904-725-2720
Categories
  • Car dealer
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Similar organizations