I cannot explain how happy I am. Don was the BEST salesmen I’ve EVER worked with. He was super knowledgeable of the car in question. He also answered each question for me. Super polite, nice, and honest guy. I rate Brightway auto a 10!!!!!!
This is a late review, but I’d like for my experience of making a purchase with Don at Brightway auto sales to be known as one of the best experience I’ve had of purchasing a vehicle . I purchased my vehicle a 2012 Jaguar XF Portfolio in September 2020, I’ll give you a little Backstory of my experience. I arrived at Brightway auto sales about 30 minutes before closing, And Don did not hesitate with taking me in letting me test drive the vehicle And waiting for me to decide if I wanted to make the purchase of the Jaguar and with me deciding on making the purchase Don completed all the necessary paperwork in about a little over an hour. Fast forward to yesterday I had to call Brightway Auto Sales, Because I needed information on the warranty that was purchased with my vehicle. I had the privilege of speaking with Don and again he was just as courteous from when we initially met. I would recommend Brightway Auto Sales for ay vehicle purchase.And I’ll see you guys again on my next purchase.
That great new my own car I love it this man name Brian was great help me get new car I love it
Don is a great salesman... He is honest and will work with you..The vehicles go for reasonable prices... I recommend that if you are looking for an automobile for a decent price to check them out
One of the best car buying experiences i have ever had. Don was very professional and created a great buying experience for me. There was no pressure put on me for my purchase and he worked fast and had the resources available to get my financing taken care of. I would not hesitate to refer a friend or family member to shop with Bright way Auto. Thank you Don for getting me into my newer Jeep Grand Cherokee.
Amazing place to shop cars bought my first Cadillac at the age 18 well Nd easy in and out great worker don helped me get on the road less than 3 hours thank you so much
I have to say that it was a great experience, short and pain less. Great vehicle for a great prices!!! Sales Rep was very helpful. Really a great experience.
Don was a great sales man I would highly recommend going through him for you’re next car purchase
Don was Awesome 👍 he told me what he needed and Provided An Excellent experience I would and will refer Anyone to stop by and make a purchase with Brightway 😁 Thanks Again Don ..
SUPER! Right from the start. Don, total customer service wit a great demeanor. I found the car I was looking for at their site. Told Don my situation because of the COVID. I was certain financing would be a problem. Not only did they find the right financier, Don also helped put the deal together to fit the budget I was able to afford for the car I wanted. From start to finish, always there to make things happen. I was always afraid to do thing with dealerships, I would not hesitate to send anyone to Don and at Brightway. A++++ Thanks so much guys great car, great price, great deal, fantastic customer service!
I’d like to thank done for everything he done for me in picking my car and making me feel at home thank you big dawg.
Got my 2011 BMW today love the car already thanks to Don Kokenge great guy.. didn’t take long, fast n easy. They will help with anything
Don was friendly and very helpful with the processing of buying my Jaguar XF 2011 I love my car very good experience with Brightway Auto Sales. I highly recommend this place
We just purchased a Volvo S60 from Brightway yesterday and we loved our experience. We worked with Brian to make the deal and he was professional and great to work with. When we picked up the car, Don was fantastic. He was kind and personable. He had all the paperwork in order and answered any questions we had. We were in and out in 30 minutes with the car we both fell in love with. Thank you both for your efforts, we will definitely be back for our next purchase!
I am extremely grateful and thankful for Don Kokenge he was extremely professional and kind we are not from here but he made us feel very comfortable to get the car we wished and desired to have. Honestly speaking Mr Don was very kind over the phone that we didn’t think we should search anymore and we went to his showroom direct thank you again so so so much
Great guys and very professional!! They get things done just like they say. Awesome experience! Don and Bryan get things done!
Don K was great! Very patient and understanding. Will definitely work with him again!
I would recommend this dealership, for anyone looking for a nice car, they will get it done,.I purchased my daughters first car for her, it was a BMW, she was 17, @ the time.Car has been great for her.Now Im looking a Corvette, this is my go to place when Im looking for a nice car.And I always would refer,friends or family !!!.
These guys are awesome would highly recommend this place. If you need a newer car and dont have good credit this is the place. Very professional and friendly. Thank you Don!!!!
Great service Don! Highly recommend Brightway Auto! A great selection of vehicles and amazing customer service!
Absolutely 1st class . I couldn’t get there until after hours on a Friday . Brian told me ; “ No problem I’ll wait on you “ . Got there, the truck was as described and the process was smooth . I would definitely do business here again . These people are honest and It’s rare you find honest people in car sales . 5 stars from me . Thank you Brightway Auto Team
I love Donnie. He saved me huge dollars by being so honest with me
Great Deal! The Sales Staff were friendly and took their time to explain buying options. My wife was pleased with the purchase price too!
Don at brightway on blanding was VERY kind & very helpfully. Him & Brian helped out a lot & I am very thankful for their customer service! Thank you guys so much.
Awesome place to do business with Don went over and beyond to get me in my Cadillac escalade awesome place they will make it happen
Excellent place and awesome staff. Don and Brian are very professional and nice guys. 100% recommended.
We purchased a beautiful 2008 Porsche Cayenne form Brightway this week. Our experience was enjoyable and went very smoothly. Don Kokenge was very knowledgeable and friendly and worked well with us. In fact when we went back a few days later to close the deal he even diagnosed the car for us to make sure there were no issues. Thank you!!! We absolutely love the car and we appreciate your professionalism!
Great customer service..great selection of cars also
This place was a little iffy, until Don step up and made my experience great from the moment I met him. I actually left with a perfect vehicle for myself. He really showed the value of customer service and knows how to make a customer happy. I recommend this dealership to anyone who was ever told NO. They will do what it takes to get you in a car just for you. Thanks Don, you are THE MAN..
Personnel very courteous, friendly, going above and beyond to get you into the vehicle of your choice
I had such a great experience purchasing my Lexus ct200h here. Before I decided to go to them I went to a well-known large dealership and the service that I received was atrocious and honestly ghetto. They attempted to show me a car filled with ants that I couldnt test drive. I immediately found this dealership after leaving in complete disgust. The service I received here was absolutely impeccable. It was a very quick process.
Im very pleased with Don Kokenge hes was very professional, seem honest, and straight forward I will definitely recommend him and purchase another vehicle from them.
What a fantastic place to purchase a great vehicle for under retail value. The owners are very eager to assist in any way to help with the purchase of a great vehicle. If you cannot find what you are looking for on one lot you can visit two other Jacksonville lots that will be sure to have something that should fit your need.
Mitch was the first person that we dealt with, He was GREAT honest and straight forward. Since then I have been impressed by the service and quality. I will recommend Mitch and Don to everyone....
Always a lovely place to wash the car any time of day
Dan and his staff was very helpful show the car how everything work very knowledgeable and I will recommend him to my friend
My husband got his Jaguar from here.
I appreciate this dealership’s professionalism; therefore if they have a car you’re interested in, do not hesitate to call Brian to make your next vehicle purchase stress free and pleasurable. I highly recommend Brightway Auto sales especially if your looking for prestige inventory and fast quick closing on a deal. Thanks again Brian!
I would absolutely recommend Brightway Auto Sales to anyone looking for good priced, quality vehicles. I hadn’t bought a vehicle in almost 10 years and Mitch was very knowledgeable, honest and answered all of my questions. I don’t have great credit, but I was approved and got a great deal on a Nissan Rogue. The whole process was painless and I am so happy with my new car.
WOW!! Brian and Mitch My dream team, exceeded my expectations in my dream car buying experience (Lexus IS250). They were professional and kind and went above and beyond. Thank you again Brian and Mitch youre the absolute BEST! I truly felt VALUED as a customer!Shaun G.
I am very pleased with the car buying experience I received from Brightway. Both Don and his partner at the Blanding location were very professional and helpful during the process. Don answered all my questions and explained all the paperwork thoroughly. I picked an suv out online that I was interested in and purchased the same day. There was no pressure like other dealerships. That was nice especially since I knew I what I wanted which was a large suv and nothing smaller. Very smooth process and I would reccomend Brightway Auto Sales for your next vehicle purchase. Thank you!
I purchased a BMW recently. It was a very good deal. The staff was friendly and extremely helpful. I would recommend anyone looking for a vehicle to go to bright way on Blanding Blvd.
Great customer service, Don was a great help also a lot of inventory to pick and choose from, love the atmosphere.
Wonderful experience, Don is very nice and caring. He’s the best car salesman I’ve ever had.
Mitch was amazing throughout my buying process. He was there to help every step of the way and really went above and beyond to help me with my purchase. I would highly reccomend Brightway if you are looking for a vehicle and would absolutely do business with them again.
Lots of quality luxury vehicles at very affordable prices! Very laid back for a car dealership, not pushy salespeople, which was a big reason I decided to buy from them. Mitch was my salesperson and was very easy to work with!
Purchased a jaguar xf and Don kokenge was an excellent salesman. Very professional and funny at the same time. Will definitely do business with them again
Don and the rest of the team were awesome!1 Dawn worked very hard to get be financed great people Thank you bright way
I honestly had a great experience at this dealership. Mitch was nice and honest with me and most importantly I wasn’t hassled or pressured into purchasing a vehicle. I definitely recommend.
I couldn’t have been more happier with the service I received and I love my 2011 Ford Explorer. Mitch and Brian are great guys. Thank you Brightway!
Great service....just bought an acura and no hassle or false advertisement, in my opinion is the best use car dealership in the state of Florida hand down it was great!!!!
Purchased a 2007 Infiniti QX56 from the Forest Blvd location. Have spent a year trying to fix it. Yes, I did purchase the Bumper to Bumper Warranty that, as it turns out, only covers the engine and drivetrain. None of the pre-existing problems are covered. Started really acting poorly and had to take it to a dealership as my mechanics diagnostic couldnt read it all. The repairs of just the safety items will cost over $10,000.00. According to the dealership after looking at the carfax this car should never have been sold. The cars are AS-IS so there is nothing you can do and is quite obvious why they do it. They know what they are selling and what its not worth. I now have a vehicle I cannot repair and will be paying on for another 3 yrs along with insurance until I can sell it for junk. Dont go to these people you will regret it. I may not have any recourse but that does not mean I cant warn others.
Great service I mean great service told them why I wanted and they made it happen
Customer service was good.
Impossible to work with. Arrogant and rude. They will waste your time trying to gauge you in every direction. They push for your information when I havent even seen the vehicle or Carfax. They want to try to find something to raise there price, even with great credit or paying cash. They post prices then tell you thats the cash only price. Constant haggle, back in forth on everything and higher interest rates.
Great people! They are real helpful. They try to give you what you want and will work with you.
Brian was awesome I got exactly the car I wanted and he made the process a breeze!
My husband and purchase our BMW x6 from here. The car was in excellent condition and I completely satisfied with the services ww received.Thanks to Brian and Mitch for all that youve done and continue to do for your customers.#ThankMeLater#AwesomeDeals#CREDITPROS
Mitch at brightway was extremely helpful and made my first car buying experience such a breeze ! I had been looking for a new car for the past 6 months and brightway was the only dealership that didn’t make me feel extreme pressure to purchase the car. The facility is very nice and clean. My favorite part was when I walked in, I was expecting to have at least 7 different car salesman come try to sell me a car however, It was just Mitch, he was very professional and got everything done in a timely manner.I would definitely recommend brightway to anyone looking for a vehicle and not wanting to deal with the hassle of big dealerships!
Thanks To Brightway Auto Sales For Blessing Me With My 2011 Hyundai Sonata, Also Elated To know I Was The First Person To Purchase A Vehicle From The Blanding Location . Thanks Bryan For Having Great Customer Service Skills It Was Nice Working With You & Your Staff .
They are so nice and polite,
I got into a terrible truck accident 😭, that same day I found my now baby Aveo I now love on the website an had to have it, I called an had it saved went looked at it all pics are correct an amazing staff an helpful 10/10 I would go here again for my fiances new vehicle!
The staff was very friendly and helped me buy my first ever car. I couldnt have asked for anything better.
Best experience ever!!!!! Got what I wanted with no problem. Plus great service
I will be referring people to Brightway Brian has outdone himself he’s a exceptional person he’s very patient he has gotten me and my husband a fantastic dead we are happy we bumped into Brightway auto!! I wish I could give Brian 10stars
I purchased my VW Tiguan on March 17th and it had been years since I’ve purchased a vehicle. I’d been to several lots this day and this was my last stop passing by on my way home because I was exhausted! God shined a halo upon Brightway Auto Sales, because out of all the vehicles I’d own over my years I’ve NEVER left feeling the way I did after a purchase. The salesman was very professional and pleasant. The cars were clean and within the range I was seeking. I’ve been smiling EVERY DAY since Brightway Auto Sales handed me the keys to my new VW Tiguan! Thank you 😊
Great place!
Cool cars friendly people
They are easy people to deal with.
Very good deals guys
Nice rides