The people that works for the auto center with the sometimes lack of help do an amazing job. With facing often upset customers because of long wait times.These people are very professional and polite,so be prepared to wait if u go and get service on your vehicle.And keep in mind these people are really doing there best to get you in and out. If Wal-Mart would only invest a little in their service department they would be second to none. Because they already have great prices on tires and oil changes, a little more help will go a long way

Lem turner need to close clean.up and need employeesCannot find items. It is so junky.

It was very busy and only 1 worker in the department. I was able to find what I needed on my own tho.

A horrible experience!! I went in for an oil change. I was told that it would be about an hour to an hour and a half. After one hour and 51 minutes my car had not been touched! There were three cars ahead of me shortly after 8am and there were three cars ahead of me 111 minutes later. I asked for my keys back and will not recommend them to anyone unless you have all day to spend.

I Love everything about shopping online at Walmart. And the service was excellent. I will continue to shop online. Thanks Walmart!

Service was slow and the tech did not know what he was doing. He even ran over the blocks that he used to lift my truck.

They always hook up my tires and be very courteous.

Very helpful did not have to wait long

Went to auto center to ask which tool for oil filter cap and worker name is Derek isn’t helping and he said he not know which tools and I asked where is other worker who can answer my question and he said whole mechanics are gone but there plenty people work in there. I will not suggest anyone take their car to shop if they not know which tools, which oil and etc that right for your car....Food store area always smell like perm every time I come.... this place need close down and go to Walmart in RoverCity area it’s more clean and updates

Service was adequate and salesman was courteous and well informed.

4 to 5 hrs for to tires joke of a shop. People would start something then stop and someone would pick up there. No rush to get anything done

We had an eleven oclock appointment, that was made yesterday (Monday) which was put on the wrong page......the the car was pulled in the bay at 12:23 now we will have to sit another 30/45 minutes..... to sum it up we have spent unnecessary time here when I had other business to take care. I give one star because I cant put a half star !

Stew slow took him a long time just get the stuff done and we watch them for over 10 minutes without a car in the stall anywhere

I bought my first pair of replacement tires here and the service to my tires has been great. Have had to replace 1 due to a nail and rotate them and the experice was great each time. The techs are nice and so are the ladies at the register.

I came into this tire center Friday Aug, 5th 2018 for a tire rotation and balance. I had purchased the tires and and the River City Walmart. Let me just say I will never go back to River City for anything. My car rides smoother than it has since I got my car 2 1/2 yrs ago. To the gentleman that was working first thing that morning. THANK YOU! I will be back for everything. Awesome job!

They did a fine job, no issues and got the job done fairly quickly.

The manager and staff were AMAZING. Took care of me and my vehicle. Vonceil

Slow service dropped car off at 8 ish and they said 3 hours to get to it and would be done in 3.5 to 4 hours. NOPE took over 5 hours. Also ordered tires on line came in and although they are the “same tire” tread very different. They are telling everyone that comes up 5 hour wait now. Only have 5 techs so my guess is it’s more of a management issue than a team member issue. But team members are not rushing by any means... so if you are wanting a Walmart auto service according to the team here “go to river city they will be faster”

Everytime I expect a different result from the same people its not the best place to go hurt it will hey the job done. First off it was a 4 hr wait. Then the cashier got stuck in the cash register and the manager turned and said Im on break... I let him know kindly that is your title and your ability to fix. You may want to block back in.

They are great with low pricing, but the auto care sucks when it comes too what you want in your car or on your wheels, strictly by the book, so if you want specific tires on your car or a certain oil inside dont go to them.

If you have other shopping to do, plus lunch, then meet up with friends to catch up on old times, then I recommend this place.

Great service

Great hard workers

Bought 2tires online from Walmart. Went at7:am to have them installed. The worker was putting on four, I told him I only paid for two tires he took the other two off. Got home and they called and they said I have to go back, they put on the wrong tires. Waited 3hours the first time now have to wait again for there mistake. Do no go here.

Associates are very nice and have good customer service

I need a new tire. The waiting time took. 25 minutes. The clerks was very friendly. Thanks. But. The front check out clerks you need more of them. Only 3 or 4 lines open to wait on about 20+ people in line. Thanks

I was in a real bind and the two young ladies was very helpful that assist me today great customer service the entire staff was very helpful Including the technicians

Never answers the 📱

Good prices but very slow service! I got there at 8:34 am and was told there was a 3 hour wait for an oil change!

Wonderful. Cute young man fixed two of my tires in one week. Loved the friendly service.

River city location is best for service and friendliness.

The slowest people ever work here. Took them hour and 30 minutes just to change one tire. If the price was not so good I would never go back. Just plan on waiting.

The guys there were amazing and took good care of my truck and the price was the best in town

Four stars this time its not always like that here but there was one lady that when she was in there is incredible customer service wish I knew her name Ill get it next time and post it

This place rocks

I had a great experience the work done was great i had to wait 3 hours. But it was worth it

Went in for a balancing and rotation. Quick as expected. Good service.

Thanks for the great service. Randy Allen

The guys at the Lem Turner Walmart are awesome. They went above & beyond in helping me with my car

This place is terrible I was definitely over five hours just to get a tire patched I would not recommend it to anyone

Went in to get a oil change when the department opened for the day.Was told it would be an hour and a half at least because they were not allowed to start working on vehicles until two mechanics were there, someone had called out and the next employee wasnt due in till then.Why open at all if you cant do anything till then.

They do great work on your car.

They seemed a bit understaffed. But, Robert gave me great service!!!

Everything went well on my visit got the tires I needed.

In and out with nothing fancy. Prices are fair too.

Very helpful and courteous staff

These people have too many car rules, they want too sell you what they want too and tell you its what the company book say. If I want a cheaper tire or oil then thats what I want.

3 hours to get a tire change. No other vehilcles in the bays.

They do great work thank you

Sometimes you can walk and Walmart and get what you need and walk right out sometimes you cant

Great price good work

Walmart was great the employees are nice with great customer service

Was with my son. Took 3 hours to get tires installed.

They took forever to do one tire.

I know were in the middle of a hurricane but the sales representative should not be so rude because all I wanted to find out was a propane burner and he was very rude the gentleman for sporting goods was trying to help another customer but the dude and auto automotive was coming over acting like he ran the whole store just very rude and unprofessional I will not go back to Walmart on Lem Turner Ill go to River City thank you

New battery for neighbors vehicle. I plan to use their Auto center!

Apparently they dont accept batteries back, with or without receipt I was told.. Or prorate them if you have problems with them after purchase... FYI.... this is in Jacksonville Florida

Fast check out

Got me new tires quick

Service is slow, unorganized and sorry.

Had an appointment and still waited 2 hours +

Went for an oil change. Was told it was a 7 hour wait. One empty bay with mechanics just standing around.

Not ever enough employees working in here.

Dont have mechanics!

Had what I needed and I was in and out through Auto Center.

Do not bring your car here

Under staffed but they try

Excellent service

Super slow and poor

OK for tire service only

Horrible

Poor.service

Good