Tried calling 10 times with no answer. Finally called the business next door to see if they were still in business. After being told they were I drove over to buy 3 Barracuda Deep Cycle batteries. They were out of stock. Told me the Ramona location had stock. drove back and forth on Ramona for 20 minutes without being able to locate. Finally found the batteries I needed at another location for less and they actually answered the phone and were easily located via GPS.
This is the best place to fix your car most Honest people. They are most trustful people I know. For the one who complained about this business I don’t believe your stories, it’s always two side of stories.
They always have a battery for my key fob.
I am not a friend or family member as the other people stated in the other reviews !!I am a real customer and this place was recommended by many people that had multiple times worked done here on their vehicles!I took my old Cadillac there to change one simple light bulb . The Mechanic Jasmine not just change one light bulb need it but he upgraded both sides to look the same with upgraded LED and they look Fantastic !!Honest, Fast service and great prices !!He exceeded my expectations compared with other mechanics out there for sure !!I definitely recommend His shop and I will return in the future if any need it maintenance on the car !This is the number one place to go !
Excellent mechanic with fair prices. You may have to wait a little due to him being what as good as he is, he is in high demand. Also has every battery under the sun!
Great small business. The lady in the front and the man mechanic were extremely helpful with understanding the main issues with my car. I will go to them for repair or battery.
Excellent service. Great prices. Very knowledgeable.
Great family owned and operated business. Very professional at the same time down to earth and easy to get along with! Great quality work for a great price. Honesty is the best policy !
I happened upon this store today, as i left a nearby NAPA that didnt have the battery i needed for my backup generator. Their posted hours indicated they were closed on Sundays, but they were actually open to meet another customer. The store owner gladly welcomed me inside and was super helpful. They were very knowledgeable and didnt try to upsell me on a battery that i didnt need. I got exactly what i wanted.Ill remember this place for my future battery needs. Glad to have them in my neighborhood.
I was very happy with my service. He even told me if it didnt fix the problem, he is a mechanic and can give me a diagnosis. Took my old battery back and gave me a $10 credit
Great customer service and excellent products and prices. I had my BMW battery replaced and programmed at half the cost the dealer charges. I would definitely recommend!
Purchased a battery charger from the store. The first time talk to use it after it was fully charged it would not jump start the vehicle. Took it back to the Store and explained to the manager. He advised no refunds that it had to go back to the manufacturer if there was an issue. Left it with the manager to do his diagnostic test, only to be call back less than two hours later telling me that what was returned was a GB 30 and it was in a GB 40 box. Very shady and extremely poor business. To acknowledge that you turn something in only to be told something else after you have left. Strongly recommend anybody not to purchase from this store. They do not back up the products that they sell. You will be left with a worthless product and no money
We use the Battery Depot Plus for all of our vehicle battery needs. The batteries are brand new, and significantly more affordable than the regular parts stores or other battery distributors like Interstate. They do free installation and stand behind their batteries 100% - even though we have never had a single one fail on us out of the dozens we have purchased so far for our dealership. The folks who work there are also very knowledgeable and nice, which is a plus for somebody whos trying to get things done quickly. Would absolutely recommend to anyone!
Do not buy a car battery from this location. I purchased a battery less than a year ago which is now defective. I bring it in at 9 am ( no one is here and they open at 8:30) he arrives shortly after only to tell me I will need to wait 3 hours to confirm that the battery is defective. This does not pay for my time or inconvenience. Extreme lack of customer service.Re: responseYes I was rude and yes I cussed.I went to the other location on the westside and no questions asked.. they tested the battery and replaced it in under 10 minutes.No worries about returning to your store :)
My 2007 Mercedes S550 was acting up with various systems shutting off including the radio and AC. I stopped by and had them check it out. They figured out that everything in my vehicle was fine except the batteries were getting old and no longer holding charge properly. I was able to buy 2 batteries with specs that exceed the minimum for about half the price of what a dealer would charge and less than the parts store I usually go to. Fixed all my problems, saved me hundreds of dollars and I was even able to pick up the remote key batteries Ive been having trouble finding. These guys have just about every battery you would ever need, at great prices and really know their stuff. So glad I found this small shop on Sunbeam.
Purchased a battery last April. Within 2 months the battery would not hold a charge. Took it to Advance and Autozone, both said it had a bad cell. Took it back and the owner claimed it was good before hooking it up. Left it with him for 2 days to charge and he swore it was good. Battery lasted maybe 2 weeks in a car that is hardly ever driven. I normally stick with places that offer better brands and warranties, but I went there because it was convenient. That lower price is not worth it!!
Fixed my power supply quickly
This place is much less expensive than your normal auto parts store plus your paying less and supporting a small local business all at the same time! Highly recommend this store!
Mechanic is a rip off. I took my car to the shop thursday morning, I was told my car would be done saturday and it wasnt, then I got call that my car would be done monday afternoon and it wasnt done then He told me come get it monday evening my car wasnt done till Tuesday. What he told me he would or did change, he didnt change it. He told me wrong prices he paid for parts less and he charge me more money and he refuse to give me the original receipt with all prices. I will never ever go back to him and I would not recomend anybody to him. M cuzzen called him about the car and he was making some excuses and trying to get out if because my cuzzen cought him lying and making stories. If you dont know anything about cars do not take it to him you will get rip off.
Worst experience ever. Very unprofessional staff. Does not take clients request seriously. Mechanic ignorance and lack of integrity caused engine seize in car. Replace car battery with old battery which is not even functional after one month. Highly expensive, would not recommend to anyone. Going to this place is loss of time and money which I am currently facing because of broken car and following on filled complaints against this place.
I came to the store on July 21, 2016 at 8:15 and waited for 15 minutes since the sign stated they open at 8:00am. I purchased a battery for one of our work trucks the owner first gave me the work battery so again another trip to the store. The same day it continued to be an issue so we had to take to a mechanic. The mechanic said we had purchased a re build battery and it was a POS. He replaced the battery on 7-22-16 with a new one and has been running fine since then. I go to return the faulty battery today and the owner spoke to the mechanic on the phone at which time the mechanic told her it was a POS. Very long story short DO NOT PURCHASE OR YOU WILL BE SCREWED OUT OF $100.00 ...I go back today (8-2-16) to pick up my useless battery ( you know some of us have this thing called a job) and was told the battery had been disposed of he does not sell used batteries. See Jasmin response looks like he double dipped on a battery for sale used battery $40.00 .. I would currently drive right past this location and never buy for them.
Rip off/scam alert! Most of the good reviews are written by friends or family. In April of 2018 Mr. Osmanovic installed 3 tires on my 2006 Passatt and I asked him to change my air filter and oil at the same time. I do not recall receiving a receipt for the service but received a receipt upon request in 09/2018 in the amount of $263.22 for a radiator. End of July of 2018 my motor stopped working. When we took it back to Mr. Osmanovic he stated that it is because of unchanged oil, when I reminded him that he was supposed to change the oil in April he paused but denied me ever telling him that oil needed to be changed in April and told me that it really is not the oil but the age of the motor and other factors, his answers were vague and he assured me that he was not bale to do anything about it. In August my husband found a buyer for the car, when the buyer went to pick up the car Mr. Osmanovic approached him offering to sell him a brand new motor with warranty. It turned out the motor was not new and the warranty was not a factory warranty but his. The buyer reached out to us to let us know as he found the whole conversation to be creepy given the fact that the car no longer had a functioning motor due to Mr. Osmanovics neglect to change the oil to begin with in 04/2018.In addition my 2004 BMW has been in Mr. Osmanovics care for the last 3 years. With a used car repairs are to be expected but recently everything that Mr. Osmanovic worked on kept failing - the motor fan that he inspected and assured us that worked fine in May blew up 2 days after his inspection causing damage to the hood and other parts of the engine. He replaced the fan in June just for it to blow up again in August causing additional leaks and damages. Mr. Osmanovic asked my husband obtain an estimate for the damages told us he would take responsibility for the issues and but declined to do so because he felt offended that I told him that he is irresponsible in his work on 9/20.
I always buy my batteries from this place family owned friendly place to do business with.
The guy there was a great help. He didnt have what we needed but he did look it up on line for us and printed it out so we could order the battery we needed
Great staff. Helped me find the right battery for my RV
Best battery store in town, unbeatable prices, and huge selection.
Wide range of batteries, cooperative and skilled staff.
Great ownership and excellent customer service.
Great mechanic
Best little place in town.
Outstanding service and fixed problem no one else could. Will return
Love them
Great place!