Awesome people and place. They treated my 55 Merc like it was their own.

Our appt was at 2 but they didnt actually start until 3. My husband went there to get something to help from battery being drained by amp. They charged 50 for it, however the loud horn now doesnt work. We went back up there the next day as soon as they opened, my husband said the customer service went down bc they shrugged it off by saying they will get to it later on in the day. He was upset and felt like they didnt even want to come check the truck out real quick.

Made an appointment 3 weeks ago for window tint. Got there today and they had fired the tinter and couldnt find my appointment. No call, perfunctory sorry, and call Cassett, maybe they can squeeze you in.

Poor service, bad attitudes, tried on two occasions to utilize their services since theyre in my neighborhood each times very poor customer service. and poor quality work. notice favorable remarks also from same customers under different namesUpon owners request I returned to Rollin Sound to discuss my experience only to have owner ( who was also one the complaint is about) try to justify the bad attitude of this establishment as if they are performing a favor instead of being paid for a service. As well as in discussion owner tried to convince me that a customer left there satisfied when in fact my son left there to have someone fix what they messed up. Out of 68 reviews in the order of post, 14 are of a bad experience. For a service those numbers are not acceptable. Attitude is just as important as your work.

U gone need ear plugs... Turn up

I called their this morning to get a quote and the lady that answer the phone was very Pleasant so my brother was like well let’s try them. I went in and she was extremely patient . She had inform me they didn’t have any opening for today and to give them a call a lil later . So I happen to call and she said just drop the car off to me . So I drop the car off and maybe 2hrs later we hit a oops and she called me to explain the situation, however I explain I didn’t have an additional $200 so I wasn’t going to get it done anymore . She politely ask me to hold and when I came back she said sweetie don’t worry about it Ms. Heather going to take care of it and it was a relief . I’m so happy, I haven’t had a radio in a year

It was wonderful very helpful to. Got my car sounding great Thank you.

Great all around

2011 Mercedes Benz GLK350. Had the fog lights and grill emblem replaced with LED DRL lights.Spend 5+ hours one day and they kept my car about 6 hours the following day and this is the best they could do. One guys said they could install the lights the day prior. However, the guy that installed the, the manager, said they didnt fit. When I asked why wasnt I told this before trying to install them they made up excuses.They trimmed the light bezels, so I couldnt return them. They scratched my car around the lights. They cracked the emblem housing and didnt reassemble the undercarriage and bumper panels correctly. When asked how they planned to rectify the issue, they ignored my calls. Will never do or refer business here again.

Excellent service everything went fine

My uncle got my windows tinted here as a birthday present for me and they did an AMAZING job! Besides being completely shocked at how awesome it looked, I took the time to really analyze the craftsmanship and it was absolutely perfect. I was shocked when they told me the price because where im from its triple and Ive seen far less quality before. So happy he took it here! I would recommend them to anyone looking for tint!

Dirty and cluttered establishment

I was serviced on 11/16/2013. The technicians did a great job with installing my Alpine amps and speakers. There is a nice waiting room with a big TV, comfortable seating, clean bathrooms, the owner is friendly, keeps you informed as to time of completion, cracks jokes and my experience was generally very pleasant. I also had my windows tinted which I was not thinking of doing that day but ended up doing anyways because the owner made me a deal I could not refuse. I would recommend this shop to anyone as they provide top notch, friendly, audio installation and other.

Rude AF! Walked in and man with light eyes behind the counter looked up at me and then immediately looked back at what ever he was occupied with. No hello!...or how may I help you? Just a real eff off attitude. I politely turned and marched my happy a** back to my vehicle and left. I will never pay you and beg you at the same time!

They got my ride sounding right

After dealing with 2 Mercedes dealers and other audio shops who said they couldnt touch my 2004 Mercedes S500 I took it to Rollin Sound on Lem Turner Rd. I dealt with Duval dont know his government name lolol😆! Anyway he insured me that everything will be fine. Well, I would tell you he was a man of his word and the unit came out great! The price was very fair for that type of labor. will definitely be doing business with him in the future! Im a very happy customer!

Why doesnt this place have any reviews? I was slightly apprehensive about going here without seeing any feedback, but as soon as I talked to the owner, Mike, I knew that this place was just right. Mike is a knowledgeable, meticulous, patient, hard working, and an interesting guy all around. Him and his crew took me in without an appointment to do a HUGE, complicated, audio install in my 13 Accord, and stayed there almost ALL NIGHT to get it done, and not just done, but done VERY well, while still being patient enough take time and answer all my questions. Hell of an experience, awesome install, KILLER pricing... Literally dont have enough words of praise for these guys. Thanks Mike, see you in a few days to get the Tint job done, cant wait!

Friendly, reasonable, cooperative

Great service

Enjoying my sound.

They are very friendly and knowledgeable. They have reasonable prices and keep good records of a customers previous purchases and services. It shows they are serious about their customers and business reputation.

Good supplies on most items. Not too long a wait

They take a long time to get anything done and give incorrect time estimates. Their prices are average and work is average.

Spend your money elsewhere trust me, sorry service, rude, dont give a damn attitude. If they do stay in business it will always be in that sorry location. The owner is the guy with the light eyes that other reviews are saying is rude, they get you to sign the damages waiver as your reciept, dont trust em. Broke pieces on my car and just placed em back together hoping I wouldnt know, of course I had no proof but all I wanted was someone to own up to it... No money or nothing for free, they couldnt even tell the truth. Alot of places in jax for car audio, IF YOU READING THIS TRUST ME AN SHOP SOMEWHERE ELSE

Tint job 90%

Nice sounds if you need music in your car

They ordered in my new HID blue headlight and installed, thank you so much

Julio is the man to see for your install needs

Terrible customer service. Was not satisfied and very rude

Only gave four stars because of the wait

Very helpful and great prices

Overcharged me then had my speaker blown if your going to over charge someone at least do your job right and know what your doing

Window tinted love them

Bad service

Best place to get music

Awesome job they did

Great installers!!!

Go see Heather she will hook you up on the Northside!

Ok

Was a waste of time over pricing work not done right

If u want sound then go to Rollin sound

QUIET

Awesome

Great!!!

Super