user
Mavis Tires & Brakes
9950 San Jose Blvd, Jacksonville, FL 32257, United States
Appearance
Mavis Tires & Brakes

Comments
Sa
Review №1

This place is on point. See Marcus up front he knows his business. Look, Im happy. I thought I needed new brakes and rotors. But I actually needed more. A lot of places would just tell you & you wouldnt be sure. They took the time to show me the issues, and let me see the damage that had been done. The prices were what they should be, probably a little less. These guys do good honest business. Go here if you need your brakes and more done.

am
Review №2

Marcus is amazing, if you need work done to your car, go see him. He will take good care of you. He lets you know what you need not what he wants you to buy. Also the rest of the crew are great. Theyll get you in and our as fast as possible and the job will be done right.

th
Review №3

I was told over the phone that I could come right in and they would be able to see me, even offered me 2 coupons for an alignment . (Now I can see why they offer coupons to people) After waiting 90 minutes they took the car of someone else that had arrived after me. I walked to the tire place next door ans they will do the alignment for me. Thanks Mavis for making me wait 90 minutes, now I have a new tire place to go to.

Sh
Review №4

Thank you Marcus,Trey and Sam. Took care of my car needs quickly and professional. Great guys, will recommend Mavis to friends. Will be back too.

Br
Review №5

What a great group…I had a 10am appt…I was met with a friendly smile and good conversation…Sam and Marcus were spot on, took perfect care of my van and had me out of the shop in minutes!!

Ty
Review №6

Fast and courteous service, very personable. I will definitely return.

Se
Review №7

Avoid at all costs. These reviews have to be fake because my experience was horrible. Called for a quote on 4 new tires and alignment. Rep said tires would be ready on Saturday and made an appointment. Showed up for appointment and tires were not there. Was told Tuesday went in Tuesday they had 2 tires not 4. Told to come in Thursday still not there. Finally following Saturday tires were there. After waiting 4 hours for the service in shop, was told alignment machine was down. Was charged 20% more than the quote over the phone without alignment. On the way home with my 4 brand new tires, one of them popped and I am now stuck with a flat tire. Was told to pay out of pocket for a tow to get the truck back to the shop. They don’t take care of customers and horrible customer service. 3 people working behind desk with only one tire tech actually working on tires. How are they still in business?

Sa
Review №8

Sam and the techs at mavis are awesome! Got started on my flat and fixed in less than 30 minutes of me showing up, even though I didn’t have an appointment. Will definitely be returning for any future needs :)

Da
Review №9

I had a nail in my tire once again. I have used Mavis before because of theirgreat service. I pulled up and went in they took care of it right away! Everyone there was friendly and helpful. I will go back again... hopefully not soon with a nail in my tire LOL Thanks guys!!

Ta
Review №10

I have utilized services from the San Jose/Mandarin location twice now. Both times it has been a great experience. There are efficient and timely. The staff is very pleasant. Christy is the best. She kept me well informed and explained everything to me. I highly recommend them for tires, oil changes, alignments and fuel line flushing. GO TO MAVIS they will treat you right!!

Da
Review №11

Great experience getting my tire patched. Didnt have an appointment but dropped the truck off in the morning and got the call to come pick it up around the time they said it would be ready. Because I buy all my tires from Mavis, they didnt charge me for the job but I would have gladly paid the $22 fee.

Ti
Review №12

Marcus was absolutely amazing! I came in for brake pads and found out my entire rear-end was in really bad shape! He worked with me, explained everything and helped me make sure my family would be safe!! This location is THE BEST!!!!

Mi
Review №13

Marcus was friendly and very thorough. Highly recommend.

Jo
Review №14

Definitely recommend this shop. Jeff was super! I went to two different tire shops to fix the slow leaking holes in my tire but no one had time and rushed me out their shop. When I pulled into Mavis, Jeff came out and took a look at my tire and said they would fix it for me that day. After fixing the tire, Jeff said it was free of charge. That is excellent customer service! I should have went there in the first place. Now I know. Thank you Jeff!

k
Review №15

They were able to squeeze me right in when I had a flat and patched it quickly. Highly recommend!

Ma
Review №16

I had the first appointment of the day for a wheel balancing. after 1.5 hours wait and arriving 30 minutes early they still had not touched my car. When I asked the manager about the car he said that they have two hours to get the job done. and I was next . Evidently I was not that valued as a customer, so i asked for my keys and left. Appointments are not recognized at this store.

Se
Review №17

I was leaving one appointment trying to get home for a service appointment. Bam, I get a flat tire! Luckily, Mavis Tires was just across the street. I didn’t have time for it to be fixed, so they graciously switched it out for the spare with no cost to me (of course I gave a gratuity to the mechanic that changed the tire). I appreciated there quick responsiveness to addressing my issue.Thank you!

JP
Review №18

Went in yesterday with a nail in the tire on one of there premium tires. They fixed it for free, quickly; and the staff were super friendly and accommodating.

Bi
Review №19

Great service!! Love this place because they have a great HONEST TEAM

ma
Review №20

More information will become available but please be aware. This store has multiple employees who use drugs and drive customers vehicles. This location has 0 ASE mechanics and attempts to repair vehicles under no normal guidelines to follow. How do I know? I managed the facility and could no longer take the lies and inability corporate shoved down our throats. Please rethink coming here and having your vehicle serviced. Also, read the comments. The company REQUIRES employees to get Google reviews. Weird how most are related to flat repairs.... check all the stores and the reviews of 5 stars are all the same. We are FORCED to get 5 stars to boost score instead of relying on honest reviews. Be careful who you choose to do business with.

Gl
Review №21

I needed my back brakes replaced and would like to wait for the work to be done. I didnt have a way back and forth in order to leave my car with them as they were so busy. They came up with a way to fit my car in and I was able to wait for it.

Al
Review №22

I used Mavis Tires twice now to put a patch in my tires and both times I had a great experience.Thank you guys.

St
Review №23

Great team! Very helpful, short wait and very knowledgeable.

El
Review №24

I was in a bind and had my tire blow. They were able to fit me in for a tire change same day and it was done within an hour. I had an extremely tight budget but they were able to work with me to make sure my car got what it needed in order to be safe. I have been to many places like Tires Plus, Tire Kingdom, Firestone, and dealerships, no one has ever been as kind and hard working as the employees here. Marcus worked the front desk and unfortunately I don’t know the name of the technician but both of them were fantastic and able to provide great service. Marcus took time and was able to explain everything to me really well. I will definitely be returning to Mavis for any and all of my cars future needs. If any of my friends or family ask I am pointing them in this direction. Beyond satisfied!

fo
Review №25

Great shout out to Tito and Marcus Ive been stuck on the side of the road I thank you yall be blessed and have an awesome week

St
Review №26

Fair and honest people. I came in because I was unsure of what needed to be done on my vehicle. As a woman, it is hard to know who to trust and these guys were so honest and fair. They took the time to show and tell me what needed to be done. I will be back and use Mavis from here on out. Honestly, I was so impressed by their overall knowledge and kindness. Keep up the great work. Keep hiring people like the guys at Mavis on San Jose.

Jo
Review №27

Jeff and the crew took time out of busy Sunday at lunch time to check my boat trailer tires, loosen and reset all lug nuts, and fill the tires to proper pressure. Did it at the drop of a hat with no charge. That is the kind of service that has kept me there for 4 sets of truck tires and 2 sets of trailer tires.

Ja
Review №28

Quick and efficient. Very helpful staff. We have been going there for years and they always take care of us.

Li
Review №29

Awesome service and customer friendly. Quick service as well. Thanks mavis!

Ra
Review №30

They are really good and I am amazed by their behavior. I strongly recommend this guys

Ti
Review №31

Really love the Mavis tire brand they do a great job in are always fast! This location is no exception friendly service and great speed. Would highly recommend this for tires or anything else you need that they can provide

He
Review №32

Happened upon Mavis Tires on San Jose when I needed an emergency tire replacement. Wow, I received such excellent and fast service! Everyone I came into contact with was extremely helpful and professional! Received a very good price and above and beyond service and will be using them for any future needs!

Mo
Review №33

We have been coming here for years to not only purchase tires but get our tires fixed whenever there is an issue. Not only do they have the best prices, but they are the most honest and ethical tire place in Jacksonville. They get you in and out as quick as possible too.

Ma
Review №34

Great service, Great people! Fast and reliable!

Ja
Review №35

Amazing service, done very quickly. Arrived at my scheduled appointment time and was out the door in less than 30 minutes.

Ga
Review №36

I had a very slow leak in a tire, would only lose about 7 lbs. of pressure each week, took them 3 tries to find it, but eventually Marcus found it, really small nail, never even charged me. Thats 5 Star service..

Ch
Review №37

Very friendly and helpful staff. I came in without a appointment and they took care of me fast. I highly recommend to go here to get your tires fix and prices are good as well !!

Er
Review №38

Marcus is excellent at what he does, he and his team took care of my car and had me all set and Ready for my long road trip! Thanks to them I made it to my destination safely!

St
Review №39

The guys were great and addressed the problem. They were very efficient.

El
Review №40

Literal worst facility ever. I was told an hour and a half for my car. After waiting two hours, spending money on food and burning in the hot sun; I called and was told my car would not be ready until 3 pm! And they can only say sorry. What is the point of an appointment????? Do not recommend.

Ki
Review №41

I always bring my car here they get it in and out. I love this place.

He
Review №42

Wonderful, company to do business with! Customer service is always amazing and pricing is very competitive..

Ch
Review №43

Very satisfied came in last minute to get a tire repair. The employees were very nice and managed to fit me in and fix my tire. I will continue to come here when anything goes wrong with my car.

Me
Review №44

I had a flat tire one morning and took my car to a different store (not Mavis) and was told it was going to take 4-6 hours out the door for everything. We are a single car family with a toddler so I couldn’t wait that long. I passed by Mavis and dropped it off and waited—we were out the door in less than an hour with a repaired tire! I was SO grateful for the quick service and kind faces! Will definitely be coming again.

Mi
Review №45

Very friendly and efficient service. Good prices as well.

Gu
Review №46

They are the best. you can never be wrong with them.

En
Review №47

Very great place to get anything done two 👍👍

ar
Review №48

Marcus store manger was a blessing I walked in 5mins before close and he didn’t refuse me the store manger on barturm park had a attitude for no reason! Supper lazy shouldn’t be working there 5 star for Marcus

Am
Review №49

Great services, they welcomed me when I walked thru the door. Waiting time was all day either

Am
Review №50

Extremely accommodating, got me right in on a last minute basis - fast service, solid customer service. The only place I go!

T'
Review №51

I went to get an oil change at Mavis tires, Marcus was very helpful and provided great customer service. Matt and Marcus provided me with wonderful service. My car was done within 30 minutes. I highly recommend Mavis tires!

Da
Review №52

In each new town I reside in, I seek out my tire shop because thats one of the very few things I cant and wont do myself. I just dont have the tools to do tires, body work or major suspension overhauls. These guys at Mavis are now my tire shop. They treated me with respect, friendliness and professionalism. The shop is a bustling hive of workers and they still find a little time to talk car guy stuff. I would recommend this shop to anyone needing work done that doesnt fit into the diy category.

Ga
Review №53

Ordered 3 tires, when i got there, they only had 1, they told me when i got there they were discontinued but did not call me to inform me of that. Then we ordered 2 more different tires to and when i called to make sure they were there. They didnt have these ones either. Total waste of time.

Ms
Review №54

I had to purchase new tires and Christy was so helpful. She made my experience so warm and welcoming. Awesome service guys!!!!!!!!!

br
Review №55

My wife caliper motor went out and they found the part for less than half what the dealership priced the same part at. They were fast and friendly and work with us on the price to make it affordable as possible. Great place definitely recommend them.

Le
Review №56

I had such a experience I had to grab my other phone to write an additional review, Drew you are the man. I appreciate the honesty over everything. From the moment I walked In I was helped and Informed about the issue I was having with my car. Drew not only solved the problem, he took a step further to address future maintenance. I drove 45 min to get here and now I know why he was so highly recommended. Very worth the drive and my time. They were busy and Drew still handled my questions and concerns. Thank you for your patience.

Jo
Review №57

From the front office staff to the mechanics, this facility operated seamlessly. Teamwork seems to be in their DNA. I brought my 2005 Trailblazer in for tires and brakes, expecting half a day wait time...through diligence and teamwork, I was paid up and on my way in a less than 2 hours. As a small business owner, I may decide to create a fleet account with this store...Great Job to the management and all of the staff!!! Bravo Zulu!

Ma
Review №58

Went today the service was excellent. Marcus has great people skills.

Ja
Review №59

Marcus reese is the best ever thanks for the good job

Dj
Review №60

Amazing job every Time I come in even if it’s an emergency thanks to the guys there that took my truck in and helped me out I would recommend them every time thank y’all

se
Review №61

Had a great experience at this shop the manager Marcus was amazingly helpful and funny and made the experience very nice the machine frank was vary fast and friendly I will definitely be going back to this location

Em
Review №62

Marcus at Mavis tire on San Jose Boulevard was knowledgeable did all he could to find me the tire I wanted. The install and alignment were very quick. You can have two of three: good, cheap, fast. I would say Im happy with good and fast and I did get a couple of discounts.

El
Review №63

I was helped today by Anthony. He endured that my vehicles brakes and oil were cared for and put my mind at ease over the pricing which was more than what I intended to spend. Great customer service. I will definitely be a returning customer.

Ma
Review №64

Woke up Sunday with a screw in my tire. Called Mavis and they were able to examine the tire right away. Jef provided answers to all my questions and they were able to save the tire and patch the puncture. Quick service, friendly technicians.

Br
Review №65

Great customer service, I will be a return customer

Sa
Review №66

Marcus provided excellent service and went above and beyond to make sure I was taken care of. I will return to this Mavis location for any of my tire needs and always ask for Marcus.

ry
Review №67

Mavis on San Jose has taken care of me on numerous occasions. Cant say enough good things about the management team and the crew. Marcus and Jason took care of me on short notice today to get my work van back on the road after having a nail/leak in a brand new tire. This isnt the first time this shop has taken on last minute requests for me. I dont go anywhere else.

Je
Review №68

Good company to go to highly recommend

Jo
Review №69

Fast service, quality work, reasonable prices, I will be back!!

Er
Review №70

Everytime we come here we always get great service! We always come here before any other place to get work done on our vehicles :)

Sc
Review №71

Wonderful place. Good old fashioned prompt service, honest input, and a fair price.

Ro
Review №72

Had tire repair. Fast efficient and customer service oriented. Definitely will buy by next set of tires from here

Na
Review №73

Great customer service and fast turnaround! Would definitely come back and recommend others 💪🏽🔥

J
Review №74

Jeff and Marcus offered exceptional service!Friendly and Fast!Thanks Mavis

Br
Review №75

Unexpected flat tire, needed a new one fast so I could pick up family at the Airport!! Best Service Ever!!

da
Review №76

Awesome speedy service and not too mention on a Sunday was in & out would go anywhere else

Sh
Review №77

Mavis Tire on San Jose is awesome...I have done business there and the Middleburg store as well..you cant find a better group of employees...customer service is totally awesome..thank you all...PS: Mavis needs to open a store in Palatka Fla. Great competitive opportunity there...

Ro
Review №78

Great experience here. The tires Matt recommended are perfect on my car. Thanks Matt!

Wa
Review №79

Had a leak in my tire at the last minute on my wifes car. Marcus and Anthony took great care of me and got me in and out quick. Great service. Thanks!!!!

Ol
Review №80

I had a part that I had already purchased and needed replaced on my vehicle. I checked around several places and Mavis had the best price, plus they got me in and out in under an hour. This is my 2nd experience with this location, and both have been positive.Just had my 3rd great experience with Mavis. Definitely my go to whenever I need something fixed correctly and quickly on one of my vehicles!

Ch
Review №81

Thank you for helping me out close to the end of the day. Quick service also! 10 out of 10 recommend.

Kn
Review №82

Friendly staff, clean waiting environment, good prices. They uphold their warranty promises. I recommend Mavis discount tires!

Mi
Review №83

Always friendly here and fixed nail in tire quickly. Marcus helped me today, thank you for great service!

wi
Review №84

Received excellent customer service

Je
Review №85

Drew and the team at Mavis Tire (located on San Jose Blvd) does such an amazing job with fitting me into their already busy schedule. They have exceptional customer service and the work they do is NEVER a disappointment. I highly recommend Mavis Tire for any of your car needs. Thanks guys!

Be
Review №86

I took my car in to get coolant checked. Mavis’ very courteous manager, Drew, informed me BEFORE doing any work, exactly what needed to be done and the price. Since I am recently widowed, he gave me a great discount! They did the work, as quoted, in the time they quoted. I am very pleased with the quality of work done, the price, and the very pleasant young man I dealt with. I highly recommend Mavis to anyone needing tires or maintenance!

Mi
Review №87

I had a great experience at your Mandarin locationtoday. Everyone I interacted with was very pleasantand professional. i would highly recomend to all ofmy friends and aquaintances and will also return toMavis for all my auto needs. Outstanding Service!!!!!

Wh
Review №88

The employees were very helpful and made sure my vehicle was in good safety condition for my road trip...my brand new brakes and rotors were done perfect.

Ch
Review №89

Matt and Jef were very professional and offered great customer service today! I recommend this location to anyone in need of tires, repairs, etc!

Ad
Review №90

I had came in on a time crunch at 7:00 pm and them boys took care of me on my oil change. Shoutout to Marcus the boss, and Kaleb for changing my oil. 🙏🏽

Ch
Review №91

Any other Mavis I have been too is AMAZING. THIS one...NO!! THEY dont patch or plug tires. Arent interested in giving the best deal. I was QUOTED twice within 6 weeks the same price, by the local store *because its the ONLY number I have ever called. When I call back 3 days later to commit and order, (Ive been told 194.?? Out the door twice) NOW ALL OF A SUDDEN ITS 273.00. The guy on the phone says well that bv was probably without installation. Then he said well that could gave been the NEW YORK OFFICE. How.. Ive ONLY CALLED DURING OPEN HOURS and I hate to say it but NY and FL are completely different dialects. This was the worst experience without even entering the location. I asked for the very least expensive 225/50 R17.. I am SO VERY DISAPPOINTED BECAUSE I HAVE USED SERVICES AT OTHER MAVIS LOCATIONS AND NEVER FELT SO... YUCK. That was just the phone call from ONE REPRESENTATIVE.... SMH

Am
Review №92

A recommendation from a friend did not disappoint. Drew and the team at Mavis Tire were amazing. Not only did they take great care of my car, they were also extremely efficient and got me out in less time than expected at an extremely fair price. Best service I have had in Jacksonville in over 20yrs. I wish I has know about them sooner!

av
Review №93

I have a nail in my tire and I had taken it to another tire place and they say it can’t be patched so I ordered another tire and took it to Mavis to have the tire changed. Was I surprised when they told me it was a screw and it didn’t penetrate the tire! How honest is that!!! So if you’re looking for some honest people I would definitely recommend you going to them! As my experience indicates You will be treated fairly!

Ol
Review №94

Mavis tires was amazing! The service was quick and everyone I spoke with was extremely helpful and professional! Great experience!

Ka
Review №95

I recently found a nail in my tire right before leaving on a road trip. I’m very grateful for the level of professionalism I received at Mavis on San Jose from Anthony. Anthony was an absolute pleasure to work with. He turned a stressful situation into a quick fix. Very efficient. Thank you Anthony and all of Mavis Tires!

Al
Review №96

I went to this place based on recommendation of a friend and its good review rating. I had a noise in my car which I suspected its coming from wheel bearings. Well, after about an hour waiting, they told me that I need to change both of the front wheel bearings costing me about $500. When I asked about the part cost, I realized they are up charging the parts and I decided to get a second opinion. Sure enough, the second mechanic shop said that only one of bearing for rear wheel needs to be replaced! I paid $200 and it was replaced. They said it will be noisy because I had to replace my rear tires as well which I did and the noise went down considerably. I hope this has been an honest mistake from Mavis mechanic but Id suggest to get a second opinion if you are not sure about a repair/fix.

Ke
Review №97

Excellent customer service

La
Review №98

Drew and his staff deserve more than 5 stars. Great prices on my set of tires. I saved money and even learned a thing or two. Plenty of shops on this road to get tires from, I very highly recommend Mavis Tire ask for Drew, you will be in great hands.

Ge
Review №99

Great wonderful service ty

Be
Review №100

Great customer service!!

Information
19 Photos
100 Comments
4.5 Rating
  • Address:9950 San Jose Blvd, Jacksonville, FL 32257, United States
  • Site:https://mavistire.com/locations/mandarin-fl.asp?ab=MTB&utm_source=yext&utm_medium=local&utm_campaign=local
  • Phone:+1 904-693-5168
Categories
  • Brake shop
  • Auto parts store
  • Auto repair shop
  • Tire shop
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–8:30PM
  • Thursday:8AM–6PM
  • Friday:8AM–5PM
  • Saturday:9AM–5PM
  • Sunday:8AM–6PM
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations