I took my Dodge ram 1500 4.7 up to Harry to find out why my truck wouldnt start and I have to say they identified the problem pretty quickly I ended up needing a tcm. I have to say they was extremely honest about everything and fantastic at communicating what I needed and had to do to get back on the road. Ive got my truck now and couldnt be happier with the service Harry & his team provided I highly recommend P.S thanks again guys Carl Jackson

The owner was great to work with. Got my car in quickly and got my car back sooner than expected. I had to get an AC compressor replaced and the price was reasonable. Their customer service is great I highly recommend them.

Customer service needs some help. I arrived to pick up my car at 3:59 and the door was still open. As I open it and went inside the front desk guy just started to say no, no, no. He said you can get your car on Monday. He locked my car inside of their garage. I had to call 911 to get him to allow me to pay for the services and give me my car. He then said he should charge me extra… I would not recommend doing business with them.Edit: To update based on owners response:I asked for a diagnosis and was quoted $111 diagnosis fee at ~11 am Friday. I declined his $1500 repair quote when he called me at ~230 pm Friday and I said I would come get my car. He called me at ~345 as I was in my car on my way and said he was closing early. I arrived exactly at 3:58 pm and opened his door at 3:59 where he threw a fit and did what I said he did above. Look at the photos I posted of screen shots of me calling 911 twice and his call to me to close early at 3:45. I encourage him to post video I had to call 911 and told him he was stealing my car and I wasn’t leaving without it. I don’t know what caused this man to be so rude or if he had a bad day prior but all I can see is that it all stemmed from me not accepting his $1500 repair quote.Also when looking into this business after the fact, they have two google review sites, one as uhaul that has a 2.8 review record and Viking… they are the same business with 2 google review records. I apparently had to deal with the same guy that passes out the uhauls.

I have a 2012 Honda Accord that had a very specific electrical problem. I went to my general mechanic and he was baffled. Viking took my car for the day and examined it. Ultimately they were unable to diagnose my specific problem, but the reason I am reviewing is that they were super honest, didnt try to sell me anything I did not need and they didnt even charge me for looking since they didnt find the issue. Its hard to find honest mechanics sometimes, but these folks are very trustworthy in my book. In the end I wound up getting the car fixed at Honda, but it even took them a very long time and they only found the particular issue because they have a Honda specific diagnostic computer that walked them through the whole car. I would definitely recommend Viking to someone who needed electrical or AC help. I can tell you they wont cheat you. I now know that from experience.

Car couldn’t be fixed at Goodyear or dealer. PCM (computer) on 24 year old Jeep needed to be replaced. Very clear bout the cost and lack of warranty. Thanks for saving my Jeep. Not ready to let go of it.

Very quick turn around. Instead of ordering a $4,000 part for our older vehicle, they rebuilt the existing part saving us tons of money! Thank you! A/C works like a charm again!

My a/c was failing to work intermittently, so I went out of my way to find a place that specialized in A/C work, even though it was not close to my house. I trusted the reviews I read on Google and they did not steer me wrong. I dropped my car off after hours on Monday and got it back on Tuesday with the problem fixed at a reasonable price. Glad I didnt take it to the nearby tire place that also offers repair work, as I was not in need of a robbery today, or a hassle from somebody not familiar with the issue! :-)

Was able to fix my car the same day even though I didnt have an appointment

I came in with a left-side rear brake light out. I changed the bulb, and this didn’t fix it. I came to Viking for them to troubleshoot.The owner and tech are great folks and they tried hard to diagnose my problem on my 2016 Toyota Tacoma. The tech was convinced that I had a bad brake signal line and given the choice of them replacing the wire back to the junction point, or letting me do it; I decided to fix the issue myself to save some labor costs.I paid for their diagnostic service and thanked them for their service. I definitely recommend them to anyone with an annoying car electrical problem.

Harry is an honest auto repair shop owner. He expects nothing but the best from his employees and will go the extra mile to ensure the repair is performed correctly. Im glad he took on the repair of my Mazda CX-5 AC. He saved me $1700 from what the dealer would have cost.

Harry was an absolute professional, timely and gave me an honest price for my a/c recharge. I am definitely coming back for future work! Thanks again!

Honest repair shop! Quickly was able to assess the issue and refer me to the dealership and let me know that they could not reliably complete the repiar. They stand by their work and instead of just finding a way to charge me for something were up front and honest enough to let me know immediately they could not help me. Yes this review is telling you they could not complete the repair I needed, but a shady establishment would have taken advantage of the situation and found a way to make some money on me. If I ever have any future electrical needs I will definitely come back here because I know they will shoot me straight. I recommend them based on their integrity. If this is how they handle someone they cant help I can imagine that if they can perform the repair they will stand by their work.

First visit to this business. The reason I chose them was the owner, Harry responded to every customer comment, impressive! Mike, the technician was equally impressive. He kept me informed during the work, replacement of two failed rear door actuators on a Honda Accord.Fair pricing, excellent work. If I have any other issues, these are my “go to’s.”Bob D.

Professional, knowledgeable and on-time service with care-highly recommend!

The owner was very professional and courteous, and the mechanic was very knowledgeable and practical. The hourly rate is the best Ive found in the city, and the quality of work is top notch. Im sure Ill be back on my long journey to restoring my 92 Bronco.

They did an excellent job, in a timely fashion, and at a very fair price. They explained all the problems with my car in a way I could understand as well as their reasoning for the prices. Ive already recommended them to my family in the area and had them take a look at my moms car as well.

I took my car in at 7:30 and had it back noon same day. I will use them. going forward without a doubt!!

I just want to say a huge Thank you.For the kindness they did .For helping check my jeep.And everyone was really nice.And they are honest and very helpful.And once they check the car .They reach out and let you know .What is needed and then if both sides agree .Then they move forward .But if not they you information .To whom who can help.And that means a lot .So Thank you to the staff.

This place was great! I called to get some information on the AC unit that ran to the back of a Chevy Express I recently bought. Not only did Mike give me a consult on the AC unit and what he thought the best move was--he did much much more. After realizing I was doing a van conversion for camping, Mike offered to help out my solar panels up and did a rust inspection on the bottom of my car (something I had really been putting off)! Mike handled the entire experience both professionally but still friendly and never talked down to me. I tend to return with any issues I run into with this car! Mike went above and beyond to give me way more advice, work, and inspection than I ever expected for the money I paid him. Thank you to the whole team! Harry, who was managing the front desk, was also extremely patient and kind to me. Genuinely couldnt recommend more!

Dalton and his team of professionals were great!!-they worked around my schedule (meaning I could show up at an exact time and they were ready)-they did exactly what I needed-they a/c now works great, and it’s not feeling like it’s going to break soon again, like it did from the shop I went to before thisThese guys really know what they’re doing, and they have great customer service!I highly recommend them!Great deals, too!Joe

Told me things most mechanics hide. Seems like a fair repair shop.

Very professional. A/C went bad. Picked up next day blowing ice cold air. Great service.

After charging me a $110 diagnostic, they told me it would be $400 more just to plug the lines because it would need to be welded and take at least 4 hours. After completing the job myself in under an hour I can tell you not only did they overcharge me, it is also the wrong way to do the job. There were two better options, one to get a plug kit from (any auto parts store) $20 takes 5 minutes, or I just got a new line without a rear ac connection for $60 (at any auto parts store) $60 and 30 minutes of work. So apparently anyone that can watch a YouTube video is better than their mechanics.

Harry and his staff are exceptional. Honest and thorough!! Thank you for resolving the issues on Lisa’s Dodge work vehicle.

My a/c in Chevy truck was not blowing cold air...took it to Viking for evaluation which turned out to be two leaks and very low on Freon...waited another hour and it was fixed and ready to go! They were great! Thank you Viking!

Overall great experience with Viking. They were communicative and performed worked as discussed. Prices were reasonable as well, especially compared to quotes from dealer service centers. I would highly recommended them.

Great service and really nice place to go to. They are willing to get you back on the road in no time. Zero complaints. 100 percent recommended to everyone A+

Viking takes very good care of my car and I dont have any worries about their ability to find and fix the problem at a reasonable charge. I recommend them highly. They get a 5 star from me.

I have a 1974 BMW 2002 that was having electrical issues none of the lights would work. I brought it to Viking and they were very nice and professional, and even though my car is still a work in progress they treated my car as if it was fully restored and took great care of it. They also fixed the electrical problem and kept in good contact with us through the whole process. I would highly recommend them and they have got a customer for life now!

Would recommend, they dont try to screw you over they fix what is wrong or tell you whats wrong and take excellent care of their customers, I will only be back here if I have future problems

I took my 2011 RAV4 to Viking on 07/07/2020 after reading great reviews online. Sadly I did not have a positive experience. I went in thinking there was an issue with my alternator as the vehicle started having an issue starting the day before. On 07/08/2020 I received a call advising it was the battery (I thought that was strange because the battery was less than 2 years old and it was a 48 month battery). The technician said the battery would be $180! When I picked up the vehicle I was shown a piece of paper which I was told was the diagnostic. I informed the owner Harry that the date on the paper was 10/10/2016. He became upset and sad thats just the date on the machine not the date the diagnostic was run. He seemed agitated that I questioned the date. My total was $430.45 for a battery, diagnostic and labor. Im selling the vehicle so I wanted it to be in good order for the new owner so I dont regret getting necessary work done. I dont believe this was a good value. Buyer beware!

Very professional, friendly, transparent with regard to work performed and progress

Viking installed an after market rear lift gate for my Highlander. I was very pleased they could handle the job. I had a lot of trouble finding someone to do the job. Works great ! Thanks Patrick

Old car, very thorough repair. I have faith it was done correctly and will last

I took my car to Viking Auto Repair Electric because I had an electrical problem with air conditioner and gears would not shift. They finally found the problem. They called to let me know and how much it would cost. They will not do anything to the car without your permission. Mike worked on my car and was always very informative and friendly. Harry was very welcoming when we first stepped into the shop. I would highly recommend them if you have any electrical problems with your car. They are on Sunbeam Rd just past the post office.

Mike, Harry were great to deal with. i have a vintage car that had electrical issues beyond my skill level to repair, but not theirs. everything i needed was repaired in a timely and high value manner. i recommend highly

Went to get my ac diagnosed and told them of the previous owner had removed the A/C. Took them a full hour to come back and tell me that was the problem. Charged me 110 dollars for absolutely nothing. Wouldn’t negotiate a even a lower price. Their own indoor ac didn’t work well which should’ve been a good clue they don’t know what they are doing.

They know their business and they do quality work

Great experience. Got me in same day. AC had quit working. I waited in the waiting area for about 1-2 hours. Mechanic provided detailed explanation of prognosis which was that the system was leaking. They repaired the leak and said with any luck that would fix the issue but that they couldn’t guarantee it wasn’t leaking elsewhere. That was about 2 1/2 weeks ago. So far so good; fingers crossed 🤞

Work done quickly.

Excellent service, very friendly and professional.

Brought in my vehicle to have the AC checked. They got me in quickly and had it fixed in no time at all. AC works like it did on day one after they fixed the leaks. Would certainly recommend them for any service.

No one, especially a woman, likes to walk into an automotive center because there is always that worry we will be taken advantage of, but Viking Auto took all that worry away. AC in my car went out and that afternoon I took it to Viking. From the time I entered the office til the timeI drove off with my car the next day I experienced such a friendly, professional staff. I felt that everyone was knowledgeable and all the promises that were made were kept. They most definitely get a high recommendation from me!!

Harry has taking care of me and my car on several occasions. he has always been honest, respectful, and professional. He has helped me through a number of electrical issues that I’ve had. From questions about major headlamp assembly replacement to bulb changes. No issue is too big or too small. Today I had a brake bulb not working. He looked at the bulb and said it was fine. He plugged it back in and it worked, if it goes out again he knows that I have some connectivity issues. And he was completely fair with me. I appreciate his assessment skills and his honesty and integrity. He gets an A+ and I can always count on him to give me the right answer at the lowest price.

Im 72 years old. I felt like I had stepped back into time. Harry, the owner greeted me with a smile and was very attentive to everything I said. He answered every question I asked with patience, and explained step by step what would need to be done to correctly diagnosis the problem. He was very fair with his pricing. I just found out about Viking two months ago, and Ive had two major jobs done. The mechanics were also very thorough and helpful. I wont take my vehicles anywhere else unless Harry and Viking dont do the things I need done. Im not related to Harry! Just happy to find a good, honest, and fair mechanic.

Harry and Mike and Dalton were very nice and professional but since they werent able to really work on my vehicle and show the quality of work they can provide, I cannot give or take away any more stars. I wish I could give more stars, but unfortunately they were unable to complete the work I needed on my vehicle because of insurance purposes. But I would try and use them again, if and when needed.

Very honest and fair

These guys were very easy to do business with! Communication was excellent and work done very quickly! They went above and beyond and I would strongly encourage anyone with Electrical issues to give them a call 👍😎 Thanks Harry and Mike 🤗

Excellent, quick AC service and repair. Came in without appointment with a broken AC, and hour and half later got out with a working ice cold AC. Charges were reasonable for the work done.

This is, by far, my best auto repair shop experience, ever. They were very accurate and very pleasant. They explained everything upfront with easy to understand technical terms. At last, Im so happy that I found the right shop to fix my familys cars & trucks. I recommend this business to everyone.

They did a great job on my vehicle. I highly recommend this shop if any of your vehicle services! Really good team of professionals.

These guys do the job and do it right. They keep you informed of each and every process and won’t do anything unless you approve it. They are courteous and very knowledgeable. I would highly recommend Viking Auto Repair. I called 11 shops to have my ac fixed and no one would take on the job. They are top of the line

To quick of checking it

Very professional and conscientious. Mike kept me updated throughout the work process. Did a quality job on the work needed to get my truck on the road again; a/c, radiator and water pump all at a fair price.

I called last minute with an a/c issue and they were very welcoming to me and my son who had his dog with him they invited us all into there waiting roomEven the dogWhile they inspected the vehicle and found the problemThey fixed it the next day with a very reasonable price and I would highly recommend them the are very friendly and knowledgeable about there field of work

Viking fixed my Jeep A/C quickly and professionally well under dealer pricing. Good quality service and value pricing. I highly recommend them for auto repair service.

The bald guy at the desk (i believe with a Venezuelan accent) was very polite, honest and extremely funny. He was very knowledgeable and seemed to give me the best advice on my issue without greed. Very hospitable he was; offering me his android charger, a fan and candy while i wait. The candy was GOOD too ~😂

Got me in and out on the same day. A/C is super cold! Highly recommended.

I took my truck to them last week. They were recommended by rolling sound. They were very thorough when Running the diagnostic. They spent a lot of time going thru my truck and they charged me a good price especially for the amount of time they spent . They are honest and the owner and employees were great!!

I came in to rent a U-haul and had the best experience with Harry! He was extremely courteous and accomodating and made the process a breeze. Thank you, Harry!

I have all of my cars repaired at Viking. The labor prices are cheaper than the dealership. They will definitely work with you and figure out the issue! The mechanics are knowledgeable and trustworthy.

I feel that Viking took advantage of my son, excessively charging over $630 to rewire and install new terminals and a battery ($200 of the $630 was for the actual battery). The cost included a $15 charge to give my son HIS own/existing (one-month old) battery back to him, and a $37 charge for supplies (beyond the itemized parts listed on the bill). While I could understand a disposal fee if he kept the core, it seems that allowing the customer to keep a battery would be without cost. Also, $37 of shop supplies is excessive considering he itemized other parts totaling $240. Ultimately, 3 1/3 hours labor at $100/hr with a total cost of $636 for battery work is extreme.

★★★★★Great place, knowledgeable and experienced techs. Friendly and helpful management.

I came to get my ac checked, they provided extensive knowledge, they were very professional in this manner, this is a great place to come to get service, i recommend all day.

Left my car late on Sunday night because the dashboard warning lights had gone crazy and worst of all my power steering was not working. Viking called the next morning with the diagnosis, turns out it was the alternator, and the estimate. Repair was completed in a timely manner and I have my vehicle back. Thank you gentlemen for the great work!

They are a SCAM and a SHADY Company, 100%!!!!!!!!!!!!DO NOT BELIEVE the 5 Star Review Ratings.I wish there was a negative (-5) option. The ONLY thing that gives me peace after they ripped me off, is that KARMA is coming!!!Go ANYWHERE else except here, if you dont want to lose your hard earned money.Well respected....NOT!!!!

Same day (at the end of the day) AC service. Two weeks later system still blowing cold. Recommend Viking if you are looking for reliable service and support.

Excellent customer service. Brought in a piece of equipment that they usually don’t work on. They fixed issue and kept us updated on progress. Very professional.

Absolutely amazing service as always! Definitely recommend!!!Prices are reasonable & quality work. Harry kept us informed & repair was done quickly.A++++

Came in for A/C repair without an appointment and was taken care of. Very professional and courteous people to work with. Vehicle was ready when promised. Recommend Viking for your auto needs.

I picked up my car today. Very clear explanations from Staff,regarding my repairs. The price was also reasonable for my oil pan assembly install. Mike, also informed me of additional detail regarding my vehicle... I will recommend anyone to seek Viking, before seeking Dealerships!

Great work and very accommodating. Thank you.

This place was absolutely great. I wanted to wait awhile before posting my review, just in case. I had originally went to tire plus to have them check out my a/c. They quoted me a bill of $2000 to fix my a/c due to a faulty evaporator and condenser. I was shocked, but also didnt think it could of been both that went bad at the same time. Decided to get a second opinion here at Viking and Im so glad I did. They confirmed neither part was bad, rather only a leakage at the two ends of the hoses. This saved me about $1500!!! Those parts were all replaced and my a/c has been great every since, its been about a month now. I could only imagine if I would had went through with what tire plus advised, to only have the problem persist with having to spend more money shortly after... Definitely coming back here if need be.

Mike and the entire staff are informative as well as patient as they answer a myriad of questions that I posed to them. They are highly knowledgeable and know what they are talking about which is a reflection of their skill. I highly recommend Viking!

I would highly recommend Viking Auto. Harry and his staff worked on our on 2007 Honda to make sure it would be safe to drive on a long trip. They were very honest and worked very hard to get our car running properly. Harry communicated everything they were working on. I am very thankful we went to Viking Auto Electric! Thank you Harry!

Harry and his team were very helpful when my head lamps shorted out. My fuses were fine; the head lamps themselves were okay. Within an hour or so they found the problem was due to a plastic piece in the turn signal indicator within the steering column! Who knew?It took another two hours of painstakingly taking out and replacing that one part before they were satisfied with their efforts. The crew were very courteous, and they took the time to explain to this old woman exactly what needed to be done.* NOTE: They do require an initial fee of $100 before beginning their assessment which is non-refundable. However, if you wish them to continue that amount is incorporated in the final bill along with any parts or labor. Thanks guys! I will drive from Orange Park to Sunbeam Road again the next time my car goes belly-up!

Got my AC condenser replaced in my Cadillac with a savings of a couple hundred off dealership price. It was done in a timely manner.

The owner was very nice and even drove me back to my office down the street while they looked at my car. I misunderstood how the diagnostic test and repairs would be charged, but Harry took the time to explain everything to me and make sure I was satisfied. My AC is running great, and the work was done in less time than I was quoted.

From my initial phone inquiry to job completion, everyone was very friendly and very open about what was being done. And they kept me well informed, the repair was prompt and, of course, working well!

Super awesome shop. My first visit but certainly won’t be my last. Did great work and did it quickly. I highly recommend Viking.

Fast service, good price, honest ..Ill be back for sure!

LYFT DRIVERS STAY AWAY!!!! The $54.99 lyft driver special is actually over $100!! Go to Tires Plus! $30 EVERYDAY ALL DAY!! A oil change is cheaper EVERYWHEREUpdate: I am talking about the right business I was smart enough to leave before they charged me too much money for a simple oil change

This was an awesome experience between the professionalism and communication displayed, I would highly recommend them to all of my friends!

Brought them my 77 corvette to service 134a and received excellent customer service from a Harry and Mike. They both really worked with me and were honest. This is the type of shop that makes America great!!**CAME back for a second visit (27DEC18) with some more work on my 77 - Mike is a master at air conditioning! My 77 Corvette is freezing me out in the drivers seat now and he took went above & beyond by cleaning up my wiring harness. My Corvette left in significantly better condition than it arrived. Thank you Mike!!!!!!**

Great mechanics. Very professional and knowledgeable and friendly. They have been able to work on my homemade trike motorcycle when no one else could. I can highly recommend them. Manfred Jones

Good Service. Good communication. Fair pricing. In and out same day.I would definitely recommend and will be a return customer.

Fast, friendly, answered all of my questions. They also gave me good advice to maintain my vehicle.

Replaced condenser & evaporator. Completed job early. A little more than estimate.

Needed to have rear air conditioning unit in back of van repaired or replaced. They did an excellent job & did it faster than the time initially quoted. Really appreciated that since i was waiting.

Mike and his son did a very good job on my car, they kept me informed as they moved through the troubleshooting process, quoted me accurate pricing as they determined what was going on. I would Highly recommend them to anyone looking for Automobile repairs.

Viking Auto repair is a great shop. Very detailed, and they provide great customer service along with honest and reliable work.

I went to Viking this morning with a complaint of air conditioning not blowing cold. Within 30 minutes they had it diagnosed and the estimated cost for repairs was very fair. I am just not sure the truck is worth repairing, knowing it needs a lot of other things fixed. Harry and Mike are awesome people to deal with!

When the alternator on my Volvo needed to be replaced, Harry gave me the best price out of all of the shops I received quotes from (five shops total, the highest quote was over $300 more than I was charged here). Very happy.

Very professional, friendly and courteous. They do excellent work at a fair price. I will recommend them to all I can.

Paid Over a $100 for a diagnostic Despite them not even looking at my vehicle past the battery. Was told I needed to purchase one of their $180 batteries before they can continue the inspection. I have check my battery, alternator, starter multiple times at multiple auto shops and they all passed the tests. Did not disclose the costs associated with a diagnostic until after the paperwork was presented to me and my car was already in the shop. They claim to want to help the customer but I still was stuck with a diagnostic fee when nothing was looked at. They also bad mouthed other companies like SunTire claiming they only know tires (not true) and other car shops as if they were inexperienced or inadequate and that Viking auto electric is the only shop able to fix cars effectively. When I shared my story with the neighboring mechanics and auto shops they were all displeased with the false information I was given. I will not come here again and Will not recommend these people to anyone as I Felt Snowballed and scanned out of my money. I also witnessed a customer in front of me who seemed displeased with their service as well so beware of the ratings you see on websites as they are not always accurate. Not an experience I would want anyone to endure. I would give them no stars but 1 will have to do for now.

Very professional local business, I just had my ac issue fixed at a very reasonable price and by very friendly and outgoing staff in a very expedient manner. I will definitely come to them for any future issues. Thanks!

Dont go here, they will waste your time and money. I do not recommend it

Called them over a week ago about a alternator rebuild, said someone would call me, Never heard back, I called back, and could hear arguing from employees in back ground, Then he preceded to tell me to buy a new one instead of rebuild, I explained that new ones are not good and they last much better with a full rebuild, He had a attitude and i hung up, Terrible customer service!! I was throwing my work for them at them and they didnt want it,

They saved me so much money. Very nice. Very courteous. Worked vey quickly I was impressed. Very skilled car mechanics. I thought I ruined my truck for hooking up my new battery in reverse polarity. They found it was just an inline fuse. This repair wouldve cost me at least $1000 but they were able to diagnose and repair quickly and repair it very cheaply. Highly recommend Viking Auto

Took my vehicle in with a faulty condenser from GMC and had it replaced at half the price of the dealership.! In 2 days...very pleased